William V.
VirginiaMember since July 2017

Reviews (2)


    • Jul 18, 2017
    • Verified Reviewer

    Quip Toothbrush

    Does not hold up

    Overall Experience:

    I have had this for nine months and the brush power unit does not hold up, nor does the sticky brush holder for the mirror.

    The heads DO NOT stay in the power unit anymore and slip out while I am brushing my teeth, which REALLY sucks. I put in new heads and cleaned the power unit connection area, and it still comes out. It's junk.

    The bristles are way too soft, no options for a hard, med or soft brush. That's bad too. One size does NOT fit all. The holder that sticks (or sucks) to the mirror no longer holds the brush DESPITE cleaning it off.

    In the end, the quality is not there, so I quit the service. There are other options out there now.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

    Link to this Review
    • Jul 19, 2017

      Company Response from Quip NYC Inc.

      Hi William! We can see you emailed help@getquip.com with these issues only a few days ago. It's likely that at the same time you wrote this review, which we have answered. As we said there, we wish you had emailed us when you started experiencing even a single issue or if you just had a question or confusion about how a Quip worked. We are here 24/7 to help. Your Quip is covered for the life with your plan!

      We can assure the heads certainly stay on extremely firm, so it sounds like something might have happened during one of your three refills that damaged the connection to cause an issue. Something we can always help with or look into, and fix through our help team!

      We only use soft bristles because dentists only recommend soft bristles. We would never supply medium or hard because they can be damaging to gums, and are actually worse at cleaning. Some are too thick to get into the gaps, and most dentists wish they were no longer available by any brand. This is not about one size fits all, this is about us being dedicated to only supply products that are good for oral health.(In fact, we will soon be launching an ultra soft head!)

      The holder can't lose stickiness (suction, which is the right way to say it) and we recommend checking out getquip.com/cover to see what might cause this and various methods to clean your holder and mirror. Or just chat with our help team.

      We can assure the quality of Quip is as at the top of the industry. Quip is actually manufactured in the same facilities with the same parts, processes, and testing as some of the most premium big brand brushes on the market. We only hope that you talk to our help team if you ever have even a single question, so we can ensure you have the right experience.

      We are sorry for your frustrations.


    • Jan 22, 2019
    • Verified Reviewer

    Lemonaid Health

    Wow, so easy

    Overall Experience:

    This process was not only very easy but affordable, and the video consultation was a breeze. I felt very comfortable. The price of the script was cheaper than I have seen elsewhere online. Worked well for me.

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

    Link to this Review

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