Andrew Postman
TexasMember since November 2017

Reviews (1)


    • Nov 22, 2017
    • Verified Reviewer

    Carvana

    Avoid at all cost!

    Overall Experience:

    Think of every single thing you hate about a car dealership. Now take away the accountability of being able to physically visit the dealer and you've got Carvana. They are pushy, they lie, and they steal. That is the gist of this company. They will scam you. You will lose money. You will not get a quality car.

    I bought a car from Carvana, and it was a total disaster and guess what? I don't have the car I paid for! They refunded me part of the money I paid for the car but not all of it - yet. That's how they operate. Avoid at ALL cost.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

    Link to this Review
    • Dec 5, 2017

      Company Response from Carvana

      Thank you for providing feedback on your Carvana experience! Here at Carvana we take customer reviews very seriously and want to ensure our customers receive a fair and positive experience throughout the car buying process. We wanted to acknowledge your frustrations regarding your car buying experience and appreciate you working with our customer advocate team to remedy your concerns over the return of your down payment. At this time, I see that you have been in contact and the final portion of your down payment was refunded and processed. Please contact us at 800-333-4554 if we can answer any further questions or concerns.


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