Ajanaclair Lynch
North CarolinaMember since February 2018

Reviews (1)


    • Feb 14, 2018
    • Verified Reviewer

    Rocket Mortgage

    Excellent and fast service

    Overall Experience:

    I've been interested in refinancing my home for a while, but I did not feel like going through the process. On a whim, I put in my info for a Rocket Mortgage quote. I was approved instantly but was still hesitant. I completed the paperwork quickly, which consisted of a quick application completed all online and submission of pay stubs and tax returns. There were a couple of things that came up where they asked for a letter of explanation. I prepared and signed a letter, which was reviewed the same day.

    Everything that was requested, which wasn't much, was reviewed within 24 hours of submission. The process was very transparent. I was able to see the status of every item along the way. I started the application around January 17th. I closed around February 4th. My loan was paid off on February 11th (yes, I know that was a Sunday, but that was the day my balance was updated to $0).

    The process was smooth, quick, and efficient. I would definitely use Quicken/Rocket Mortgage again.

    Bottom Line: Yes, I would recommend this to a friend


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