I've been interested in refinancing my home for a while, but I did not feel like going through the process. On a whim, I put in my info for a Rocket Mortgage quote. I was approved instantly but was still hesitant. I completed the paperwork quickly, which consisted of a quick application completed all online and submission of pay stubs and tax returns. There were a couple of things that came up where they asked for a letter of explanation. I prepared and signed a letter, which was reviewed the same day.
Everything that was requested, which wasn't much, was reviewed within 24 hours of submission. The process was very transparent. I was able to see the status of every item along the way. I started the application around January 17th. I closed around February 4th. My loan was paid off on February 11th (yes, I know that was a Sunday, but that was the day my balance was updated to $0).
The process was smooth, quick, and efficient. I would definitely use Quicken/Rocket Mortgage again.
Bottom Line: Yes, I would recommend this to a friend