Reviews (2)

I ordered this product directly from the company, and they billed me $65.00 They sent me a package that I did not order and then put me in their auto-subscribe program. I called them to return the products and cancel all future shipments. They told me that they did all their returns by US mail, so I had to wait for the return label, which was another 7-10 business days. I had to return the package and of course, no credit until they received the package. To add insult to injury, they proceeded to bill me $40 for their auto-subscribe program, while I have absolutely nothing in my hands and over $100 of my money in their hands. I called again and guess what. I was told that I had to wait another 7-10 business days before they would credit my account, as they had just received the return package.

In today's online marketing, almost everyone offers return labels by email or a link to print it, so that these returns are seamless and credits are often issued with the proof of shipment such as a tracking number. How does Viviscal think they can do this to their customers? It's beyond me.

Expensive subscription service for mediocre clothes. Plus if you want to purchase the items they send you the costs are prohibitive. Additionally, they ask you to fill out a clothing profile and don't send what you have asked for. It's a shame that this company feels they can charge first and then attempt to deliver after and what they deliver is not what you asked for.