Lindsay Z.
MassachusettsMember since June 2018

Reviews (1)


    • Jun 8, 2018
    • Verified Reviewer

    SmileDirectClub

    Scam

    Overall Experience:

    Don't waste your money or time. They will ask you what your "main concern" is and apparently that's all they'll fix. They'll show you your results on a 3D image. SCAM. They will only fix your "main concern" and nothing else. Biggest waste of time and money. My biggest regret EVER. Customer service is worse than awful. Please don't waste your time and money.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

    Link to this Review
    • Jun 8, 2018

      Company Response from Smile Direct Club

      We're concerned to hear that you feel this way Lindsay. The only team members who can advise on what our aligner treatment can be offered is our dental professional team. Our SmilePlan is created in order to project the best possible results within the limitations of our protocol. Our dental team is available to address any questions or concerns a customer may have about their SmilePlan as well. Our aligners are made to correct mild to moderate spacing and crowding to enhance the cosmetic appearance of a customer's smile. For anything outside of this protocol, customers may seek traditional orthodontic treatment instead or in addition to our aligners.


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