Sergio P.
Sergio P.
ColoradoMember since November 2018

Reviews (1)


    • Nov 6, 2018
    • Verified Reviewer

    Scentbird

    Been nearly a month still have yet to receive my first order, says 10-15 days on the website

    Overall Experience:

    The website said 10-15 days until I receive my first order, but it has been almost a month and it is not even processed. The money came out of my bank account. I sent an email with no response, maybe the competitor will deliver what they promise. Or maybe I can stop by the mall every day and get free samples, lol.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jun 20, 2019

      Company Response from

      Hi Sergio,

      Thanks for writing us a review and I am sorry to hear about your unpleasant experience with us. I know this response is a year late, but I would like to apologize for the lack of communication from our team and I would like to make things right for you. Thus, I went ahead and provided you a refund for your undelivered order.

      We were a very small (but quickly) growing team back then but we've been actively working on improving our shipping processes and communication for the last few months. Should you ever choose to return to Scentbird, please send us an email at socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. We'd be happy to make things right ❤️


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