After hearing countless commercials touting this amazing new toothbrush from Quip, I decided to give it a shot. $25 is sacred to me these days, but so are my teeth. I was excited to experience this revolutionary new oral care device.
After over one week, it finally arrived. Maybe I'm jaded, but I don't have to wait a week for anything these days.
I opened the package and read the 6-page instruction pamphlet (yes, 6 pages), because this wasn't supposed to be like any other toothbrush.
They were right. It wasn't. Every other $3-$8 vibrating toothbrush I've ever owned worked. Some worked so well that even years later, they still fire up and vibrate allowing me to clean other things well after its life for use in my mouth had expired. But, the Quip didn't vibrate. It didn't do anything save raise my blood pressure and make me feel like a fool.
I wrote to customer service expecting that for the $25 price tag on a toothbrush built more flimsy than a $4 Oral-B "electric" model they would immediately ship another, no questions asked.
They asked questions. Then, put me to work - demanding that I disassemble the unit to inspect the key components. They wanted pictures of the defective parts before processing a replacement. In one breath, they're calling me an engineer and enlisting my help in solving their production problem and in another they're calling me a liar in my claim and forcing me to prove the malfunction.
One month has passed and I still have not used my platinum-gilded mouth miracle. I have written two more times and still no response.
Do yourself a favor and take the $25 you think you'd like to spend on a Quip and buy either four Oral-B units...or two Oral-Bs and a ball peen hammer with which to repeatedly bash yourself in the skull. Either way, you'll quickly see the better value in those options versus throwing it away at a Quip.
Bottom Line: No, I would not recommend this to a friend
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