Colbi J.
Colbi J.
Liberty, KYMember since December 2018

Reviews (1)


    • Dec 10, 2018
    • Verified Reviewer

    Curology

    Worst experience ever!

    Overall Experience:

    I wish I would have read these reviews because this is exactly what happened to me! The formula didn’t work, I canceled my membership, was still charged, sent several emails (when I finally labeled one urgent it was answered almost five days after the initial email). They say they refund within the first 90 days if you’re not happy, this is a lie. I literally had to go as far as calling my credit card company and informing them of what happened. Now, my bank has blocked all charges from this terrible company. And I emailed that I was doing so in which I was told they would issue a refund only this once. Which is completely against what their 90-day satisfaction policy is. To add to the financial irritation, my skin literally broke out in an allergic reaction and we are talking hives. I don’t typically have sensitive skin, but it felt like I was pouring a chemical fire on my face. I am glad I stopped using it sooner rather than later!

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Dec 10, 2018

      Company Response from Curology Inc.

      Hi Colbi,

      Thank you for sharing your feedback. I'm sorry to hear you had such a poor experience. Our team is experiencing higher than normal volume over the holiday season, and we apologize for any delays this may cause. We're working hard to reply to all concerns.

      Please know we're happy to issue a 90-day guarantee to all patients who cancel within that timeframe. If this was not issued upon your request, please reach out to our team and we'll be happy to investigate this further.


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