Zoosk

Zoosk is a horrible site. First of all, the website misgendered my preference. It was impossible to change so I decided to start over and build a new account. Unfortunately, they blocked my new account for no reason. Number 1 dating site. They must have paid for this title. I do not recommend them to anyone and will going to try eharmony of which I've heard great things about and am excited to explore.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I was on Zoosk for a year or so. I started seeing the same faces on multiple profiles. I found 6 in my area alone (Annapolis, MD). I wrote Zoosk about it and they replied saying that some users do that. That's crap. Zoosk is doing it to falsely inflate their membership numbers. I wish I could give zero stars.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

No help to resolve issues. Could not get chat or answers to emails. Contacted customer support with no help. Went through help questions with no help. A big waste of money. I was dissapointed after 10 minutes when nothing worked. Tried to cancel, they wouldn't. Only not taking out the next payment.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Zoosk confirmed that someone created a false account in my name. They listed the account as verified, meaning that either the criminal also hacked my Facebook or email or that they falsely listed the account as verified. The hacker also made purchases with their own credit card to promote this fake account. I immediately took the profile down and contacted their fraud department. When I asked several times for the name on the credit card that was used for these purchases, I was informed that the privacy policy protects the criminal from releasing their name AND that they refunded the criminal. The exact wording is below:

"Dear Caitlin,

Thank you for your message.

As per our Privacy Policy, we cannot provide you with any personal information regarding the credit card used. However, the card wasn't yours and the rightful owner was refunded.

Best regards,

(rep's name removed for privacy)

Zoosk Customer Support"

Bottom Line: No, I would not recommend this to a friend

I contacted one lady with a message complimenting her for her worldly accomplishments. She said thanks. I expressed my regret we lived so far apart and wished her well. She returned the same to me. Afterwards, I was getting daily, multiple notices she was viewing me. I was curious so asked her if she was viewing me multiple times daily. She said no. It appears to me the site is generating false views, not a good thing for one of these sites to do as it gets folks all excited that someone is interested when they are not. I finally stopped the exchanges by blocking her and removing chat permission. For this reason, I will not recommend this site to anyone unless they like to be misled by this type of interference.

Bottom Line: No, I would not recommend this to a friend

I think Zoosk has really poor value and I found that most of the users were out of immediate area. Zoosk has a poor ability to filter. I think it's basically just a marketing scam hooked into Facebook to make it appealing and easy to use. However, that doesn't mean it's useful.

Bottom Line: No, I would not recommend this to a friend

I noticed that no one responds to an email, even though they are listed as a Zoosk member. I complained to support and they blew a line of smoke evading the issue. I sent 31 test e-mails requesting that the person simply acknowledged that they received the e-mail. Not a single person responded and Zoosk customer support ignored the problem indicating by that action this is probably a company policy with the goal to sell e-mail confirmations before allowing delivery. The last complaint I sent was totally ignored. I would think that at least one person would respond since the message indicated a test.

I tried a similar approach on Christian Mingle and received a response after sending only three e-mails.

I don't think any e-mails that I sent through Zoosk have been delivered.

I suggest that a government authority set up male and female accounts on Zoosk, take out subscriptions, and then try sending e-mails. I think there is a high probability they can prove fraud. Maybe you should try this test yourself and publicly post the results.

Bottom Line: No, I would not recommend this to a friend

I send messages and request after request and got no reply. It's like I never sent anything. No satisfaction.

Bottom Line: Yes, I would recommend this to a friend

I have been using Zoosk for several months. When I get a message that "a Zoosk member" wants to meet me and I choose "Yes" to the question "Do you want to meet her?", the result is going to another screen to pictures of quite a few more women, but none are the same as the Zoosk member who wants to meet me. What's worse is that I got "a Zoosk member" who wants to meet me from Daisetta notice, and two days later I got the same "a Zoosk member" who wants to meet me from Edinburgh. Sounds like a scam/fraud to me. I unsubscribed on 5/20 and will be curious to see if they try to charge my card in June when my original subscription expires.

Bottom Line: No, I would not recommend this to a friend

I got sucked in with numerous chat requests at first when I was doing the free stuff. A week later, dying of curiosity, I paid for a month of subscription. I did not realize that it is a recurring fee, so I will have to watch that when I cancel. Every little thing extra you may want to do seems to cost more money. I found very few local people, and most of the ones I did find were accounts hacked and changed by the original poster's angry significant other. Other local profiles appear to be total zombie accounts as the people are never online and do not respond to messages.

One person I recognized immediately and knew to be in a committed relationship. This person thought they had deleted their account two years prior. Many profiles have references to years which indicate the profile is many, many years old. Saw many profiles that interested me only to not be able to find them again just hours later. Total waste of money in my opinion. A reputable site would weed out the inactive accounts and indicate if someone is or is not able to use messaging.

I would never recommend this site.

Bottom Line: No, I would not recommend this to a friend

Zoosk is just about useless. It will present you with profiles that typically include images of lots of people, but it seems to me that with even the most basic of technology that the app should be able to narrow down who you are presented with and who you are presented to. If not, why should I bother to fill out a profile of who I am most interested in. Take for example someone viewing me, I should not show up in a feed of someone who does not match what I am looking for but the vast majority of "views" are from people who are not even a remote match for who I am seeking. The app should be able to filter this. It is a waste of time for them to see me and for me to have to delete them. Likewise with the carousel, the only demographic it seems to match for is age range. Of the 50 people on any given carousel, only 1 or 2 fit the general profile that interest me - black men. I spend an inordinate amount of time clicking off/blocking people who are white who I am sure are very nice but not within the demographic I am looking for.

The lack of filtering by the app is annoying.

I also find it annoying that the "view" notification, notifies both parties even when there was not an intentional view. To me, a view should be I see the picture, and open the profile. Not the app has sent me a picture, forces me to interact with it by hitting the X, or arrow to pass forward, and then notifies the other party that I viewed when I did not. I know most of the views I am receiving result from this ridiculous set up so you do not know who actually took initiative to "read" my profile, "view" me.

I will not renew my subscription. I have tried other dating apps. I do not remember them being as useless as this. More random notifications of people who really didn't "look" is not better than having less notifications that reflect people who actually did have some initial interest.

If you sign up, just do a month. If you like it, then do the multi-month plan. I return to the site only because I have paid for it. When it ends, I will not be back.

Bottom Line: No, I would not recommend this to a friend