Zulily

Cheap Chinese junk. They don't issue a credit to your card when you return items due to their poor quality, so, yes, it's a scam. What good is a Zulily account credit if the quality is bad?

Fool me once, well, you all know how that goes. Never again!

Bottom Line: No, I would not recommend this to a friend

Sure, the items are quite cheap on the site, but they are also terrible quality.

With clothing, seams and stitches are off, things are asymmetrical, sizes are WAY off, or it's simply not the product that was described on their site. I recently had to order a dress in 4XL, when I typically wear an XL. I also ordered a dress that arrived with a pen mark on the front of it. I can't stress how low quality the merchandise is. Flimsy materials, cheap construction, etc. I'm positive that their merch must be the "irregular" stuff they sometimes sell for cheap, but this merch is more accurately labeled as "highly irregular AND cheap."

But let's say you hit the jackpot on 20% of items you buy. If that were the case, it might be tolerable if they allowed returns for the other 80% of stuff. But they don't allow any returns. That means I've wasted $10s if not $100s on merchandise I can't return.

Furthermore, the shipping is just awful. I placed an order on 8/25 that I received yesterday on 10/10. I placed another order way in advance, on 9/4, for a Halloween-themed outfit, and now they've "missed their shipping date." I'm not confident it will even arrive in time at this point. Their customer service won't promise a shipping date or that it will arrive in time for Halloween. In fact, in the past three weeks, I've received FOUR notices from them that my orders have missed their promised ship date.

Their customer service seems to be quite responsive to issues, but they are not helpful in solving them. I've finally, finally learned my lesson and will no longer make any purchases from them.

Bottom Line: No, I would not recommend this to a friend

Quality of clothing is subpar. Orders take at least one month to get to you so order in advance. I have experienced times when they canceled my order on my behalf because the items were not in stock? They just arbitrarily cancel stuff with no explanation. Don't order from them!

Bottom Line: No, I would not recommend this to a friend

I bought one of their Azalea brand tunic tops. Very pretty and stylish in the picture. When I got it, so excited to wear it, and it looked good. Then I saw a 2-inch part of the seam on the right back arm was not attached to the back of the shirt. I fixed it myself. Then after wearing it, I washed it. When I took out clothes from the washer, I noticed a long black thread which was coming from the bottom hem of the shirt. At least 3 inches came out. I checked other sides; more very long threads from seam coming out. Not worth the purchase price.

Bottom Line: No, I would not recommend this to a friend

I’ve purchased a few shirts from Zulily and the quality is terrible. Very cheap and falls apart after one wash. It also takes 4+ weeks to get your order. Definitely not worth the wait. I also tend to find when I search their shops that by 8 am everything is sold out. Disappointing.

Bottom Line: No, I would not recommend this to a friend

I ordered two tunics and children's boots. I was charged shipping because I canceled the second tunic. So I spent more on shipping than the items cost. I wasn't informed I could be charged shipping when I canceled. I also wasn't informed the tunics come from China and they go through customs, and it takes forever to get them. Shipping status is a joke. No details. Customer service tries to answer questions, but I think they really don't know what's going on. Pitiful company.

Warning: do not get sucked in and watch your credit card carefully for overcharges.

Bottom Line: No, I would not recommend this to a friend

Quite possibly the WORST company to place orders with I have ever dealt with. NONE of their clothing is in the US, except for a handful of cheap junk. If you place an order in March, don't expect to see your stuff for 2-3 months. Everything comes from all over the world and it takes forever.

I ordered a Christmas tunic in October. Today is December 5. I was told it was lost in CHINA and will not arrive until January! What am I going to do with a Christmas top in January?

Refund or credit? No way! No returns. If it doesn't fit or you totally hate it, too bad. Clothing, when it arrives, is cheap, flimsy material and doesn't last very long.

Update: December 11, shipping status is "Delayed From Carrier to US." I called and asked for a refund. "Nope, it still may show up." When? Easter?

Bottom Line: No, I would not recommend this to a friend

This company is a scam. Do NOT buy anything from them! The merchandise is so cheap and you will not be able to return. They send emails saying they will send you a return label, but they never send it! They are a scam!! Do NOT buy from them!

Bottom Line: No, I would not recommend this to a friend

Zulily has gone downhill badly from when I had some luck buying some decent pieces of clothing several years ago. The past couple of years the clothing I've ordered has been super cheaply made (and looks it), the sizes have been way off (not just a little, but a couple sizes off), the colors and patterns of pieces look completely different from the pictures online, and the shipping time is astronomically long (like not in time for the season-long). Basically, it's a place I can never consider purchasing from again.

Because of that, I have not purchased recently, but my sister, not knowing that, bought a gift certificate for me there for my birthday. I told her that, unfortunately, there was not a single item I would ever dare take a chance on ordering from them again, so she asked for her money back from Zulily. Zulily refused to honor her request, and they now have $100 from her that she might just as well of thrown in the garbage.

Beware of this company that has a no-refund policy and offers merchandise not close to resembling the pictures online.

Bottom Line: No, I would not recommend this to a friend

My first and last experience with Zulily. I ordered two dresses and based on the size chart I ordered a larger size (Small) to ensure they would fit. However, when the dresses were received, they were way too small than your normal size Small. Actually, they looked like they would fit a 12-14-year-old girl.

I requested my monies refunded, but Zulily's policy on refunds is a credit. I don't feel I should be penalized for an incorrect size chart. Additionally, I am actually being charged more shipping and handling fees to return the items than I paid to receive them, as well as a stocking fee. This is poor business practices.

I would definitely not recommend this company to anyone and will not order from them again. Don't make the mistake I did and order from this company unless you have no problem on returning items that may not fit for a credit, only minus additional charges for shipping and handling fees as well as a stocking fee.

Bottom Line: No, I would not recommend this to a friend

I'd shopped periodically with Zulily for years and was generally satisfied, until my account was hacked. Someone bought a pair of sandals and two gift cards worth $200. I called Zulily customer service the same day for help. The rep said they'd take care of it, so I trusted them. The sandal order was canceled, but gift cards were not. So I called back and was told their policy was not to refund gift cards, EVER. I argued that they were fraud charges and should be deactivated immediately. I mean, Zulily doesn't ship product immediately. It should be a piece of cake to cancel the gift card and any related orders, right? In the end, my only option was to file a claim with my bank and cancel my credit card.

The weirdest thing is that my account, which I was told was deleted, is still semi-active. I can still log in but can't manage my account. And I keep getting redirected to a page that says "you've been hugged." Super unprofessional and shady.

Bottom Line: No, I would not recommend this to a friend