Zulily

I have ordered many, many items from Zulily, with the understanding that they are, for the most part, nonreturnable. Not all the items have been as I would have liked, but I take the occasional loss because the prices are so good that I still end up ahead in the end.

A few months ago I had shoulder surgery, and while under the influence of some strong pain medication I placed an order, and was mortified a few weeks later when a box of beads arrived, at a cost of almost $800. I called customer service and explained the situation, and they were very understanding and refunded me every cent, even though 'non refundable' was clearly stated in the order. I was hugely relieved and continue a very satisfactory relationship with Zulily. They could have kept my $800, but they didn't and for that, and for many other great products, they deserve 5 stars in my opinion.

Bottom Line: Yes, I would recommend this to a friend

I ordered a purse . When it came I tried putting all my stuff from another bag in it. In a hurry to get to work, I grabbed the wallet and a couple of other things out and left for work. I decided it was the wrong purse and decided to return it. I left 140.00 in cash and a check book in the bag when I mailed it back. I called Zulily and told them what had happened. Not only did I get my stuff back and cash, I was given a 10.00 credit.

Bottom Line: Yes, I would recommend this to a friend

I have been shopping on Zulily for the past two years and love it! The people leaving the bad reviews are incorrectly ordering and not reading the fine print or following instructions. Zulily buys in bulk. After a event ends they process all the orders to the vendors. The vendors ship to Zulily and Zulily ships to us. On everything you buy it tells you in fine print that it takes 2-3 weeks to ship. Once it is shipped to you it can take another week. 4 weeks total. Sometimes you get lucky and they receive the order sooner therefore you will receive it sooner. When ordering clothing they give you the size chart for that vendor and instruct you on how to measure.

Not all clothing company's have the same vendor. I also read on a review that they had received a knock off bottle of perfume. NOT TRUE! That would be illegal on there part and would never happen.

When ordering from Zulily you need to make sure you read the whole description of what you are ordering. What material it is made of. If it's cotton leave room for some shrinking. All my shoes and clothing are from Zulily. I have never had a issue with the shoes. Sometimes the clothing. When I do it is because I ordered wrong or it was the manufactures mistake. Zulily does not except returns but they will for sure work with you. The customer service is outstanding. They have the best prices on clothing and one of a kind items you will love. I have bought so much. I have 60 dresses and more than half are from Zulily.

Try Zulily and you will see how fun and enjoyable shopping can be from home. All my friends and family are hooked!

Bottom Line: Yes, I would recommend this to a friend

I've just finished reading the many negative customer reviews for Zulily. While I can understand some of the complaints, I would discount others. Although it is prominently displayed, many protest the "No return policy." I believe that this is a trade off for lower prices: if we want the one, we must accept the other. Additionally, having bought many women's clothing items from Zulily, I can't accept the judgment of poor quality. Granted the clothes from Zulily are not as finely finished as those from Talbots or Ann Taylor, but then I paid $20 instead of $100. There is the adage "You get what you pay for." I feel that at Zulily you get more than you pay for.

The one complaint that I can fully accept is the extreme slowness of delivery. This summer. I bought several dresses in early June for a late July wedding, but by the time that the dresses arrived the couple had returned from their honeymoon. I will never again buy a time sensitive item from Zulily.

Finally, I recently had the most pleasant customer service experiences ever. I had two issues with dresses. One - a missing item - was immediately corrected and the second - a question of sizing - is in the process of being corrected with no cost to me. The customer service representative was very friendly and helpful. We joked and laughed together and I left the conversation feeling very happy about Zulily. By the way, this is not my only positive experience with customer service. In fact, it is totally representative of my dealings with Zulily.

Bottom Line: Yes, I would recommend this to a friend

I have ordered quite a few products for myself and my baby and have been very satisfied with every item. They do take a while to ship but are upfront about that. They have great discounts and super cute kids clothes. I did have to deal with customer service once I accidentally ordered two of a product and it was super quick and they were very personable. I would recommend this site to anyone especially someone with a small child. I get compliments on the unique clothes I find on Zulilly for my girl.

Bottom Line: Yes, I would recommend this to a friend

I've just finished all my Christmas shopping on Zulily. I've had to call customer service twice for mistakes I made. The first time I called to see if my almost $300 order could be canceled. I goofed on the sizes. They canceled all that was not in route. They credited my card before the end of the day and told me to donate the items I did receive! Today, I messed up something else. They fixed my problem before we hung up. Real people answer. They were so very sweet. The things I have donated have been great quality.

Bottom Line: Yes, I would recommend this to a friend

Yes, shipping is slow. Yes, there is a no return policy. But the pricing is exceptional. I searched out some companies (wall pops and the mountain, for instance) and was amazed at how much I had saved through Zulily. I pay Walmart prices for clothing that is unique and playful for my three year old and she gets to choose it herself.

All my Christmas shopping was done through Zulily. I started in July. Two encounters with customer service, both issues resolved cheerfully and to my satisfaction.

Look at the prices, then go to the websites and compare. You'll be pleasantly surprised.

Bottom Line: Yes, I would recommend this to a friend

I've been a Zulily customer for over a year. I think it's a great shopping website. I find so many brand name items that I know I've saved so much money by ordering from Zulily. It does take time but the savings is well worth the wait. I purchased many Christmas gifts this past year and found so many unique items. I ordered them early enough so I didn't have any problems. In fact I already started ordering now for next Christmas.

I have had some issues with items but have always been resolved by one phone call or an email. The Zulily representatives do vary in how they handle issues I've noticed, so there's no real guideline it seems, but I've been mostly very pleased.

I hope this helps offset some of the negative reviews. Zulily is awesome and biggest issue is it's too tempting to shop daily.

Bottom Line: Yes, I would recommend this to a friend

I have been a Zulily customer since 2013. I have no complaints! The one time I had to contact customer service for a small stain being on a backpack I ordered they issued a full refund, a $10 credit and told me to keep the backpack.

I was so shocked! Most orders arrive in 2-3 weeks unless it's personalized, those always receive those in less than a week.

I love Zulily!

Bottom Line: Yes, I would recommend this to a friend

I cannot believe this reviews, people before you purchase something make sure you read. I'm a Zulily shopper for about 3 years now, never had a bad experience. Everything I order is what I expected. Zulily tells you that your merchandise will arrive in 2 or 3 weeks, some I received in less than a week. Just be patient. They offer a variety of items for home, clothing at a very reasonable price. I'm crazy about perfumes, they offer Dolce Gabbana, Chanel, Lancome, Creed just to mention some. I paid 40% less than department stores, they also have low cost shipping as well some monthly payments for qualified items.

Bottom Line: Yes, I would recommend this to a friend

I ordered 15 items from them in November of 2016 for my wife, for Christmas. All the items showed guaranteed Christmas delivery, and all but one arrived by the week before Christmas. The last one arrived January 3rd.

When I called Customer Service about the Christmas delivery guarantee, I got through in two rings to a young man who was very helpful and courteous. He offered to refund the money, and I asked him instead to just give me a credit for future orders.

I could not be happier with the shopping experience at this online retailer. They are all made in Hong Kong and shipped from there, which is why I ordered early. I have seen some negative reviews about this place, but my experience was terrific.

Bottom Line: Yes, I would recommend this to a friend