Zyppah

Zyppah

Overall Rating

2.0

24 Customer Reviews

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Summary

Zyppah is a mandibular adjustment device that repositions your lower jaw and tongue to help you get snore-free sleep each night.

Pros

  • Secures the tongue to prevent it from restricting airflow
  • “Boil and bite” for a custom fit
  • Sizing can be adjusted up to four times
  • Discounts on devices after your first purchase

Cons

  • Not ideal for those with dentures or extensive dental work
  • May take several weeks to adjust
  • Can cause drooling or a gagging sensation
  • Customer complaints of poor quality
  • More expensive than other MAD devices

Customer Reviews

2.0 Stars out of 24 Reviews
5 Star:16% 4 Star:8% 3 Star:0% 2 Star:4% 1 Star:70%
25% Recommend This Company
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Posted on Oct 24, 2016

Zyppah's Money Back Guarantee is a Scam.

By Scott, OH, Verified Reviewer

Bought one, my wife said it did not help so I tried to get a refund. I called and was told no "managers" were available to process my refund, but that if I left my info a manager would call me back in 48 to 72 hours. 4 days later and no call back, so I call them. Exact same thing with the same result. The third time was the same also. The fourth time I offered to stay on hold until they found a manager, the lady actually told me that would not provide a "good customer experience" so she could not do it.

They are apparently hoping that I will simply give up and go away. HA! I just disputed the charge with my CC company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on Feb 9, 2017

Waste of money

By Samantha, Florida, Verified Reviewer

This doesn't work. I video recorded my husband snoring loud as a buzz saw with the device in his mouth.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Apr 13, 2017

Do not buy!

By John Kimball, San Diego, CA, Verified Reviewer

I wish I had seen these reviews before I ordered. The only ones I saw were on their website.

Do not buy this product, or you will be sorry! It didn't work for me even though I tried over and over again, just like they recommend. Then they gave me an RMA# for return, and never refunded me. After another month they said it was over the 90-day warranty, even though it was under the 90-day warranty when I mailed it back. SCAM.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Apr 25, 2017

Cheap garbage

By Jason Schmitz, Portland, OR, Verified Reviewer

This product MAY relieve snoring. It doesn't work on sleep apnea, although they will tell you it does (lie). Zyppah WILL and does fall apart after about three months, and then their great customer service will offer you a 20% discount to continue buying their cheap plastic garbage.

Do yourself a favor don't give Zyppah your money. They lie to customers and then insult them. Bad business practice.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on May 11, 2017

Zyppah falls apart too soon

By Michael Perkins, Connecticut, Verified Reviewer

I have had the device for about three weeks, and pieces are falling off. The tongue guard broke off in the third week and pieces of the teeth's setting material keep falling off.

I am not a fan for $100.00. I don't recommend it if it is only going to last a month.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Jul 17, 2017

Shipping

By Scott Weiss, Illinois, Verified Reviewer

This did not work for me. And be careful, they will not give your shipping back and you have to pay to ship it back to them. It is nowhere on their website about this, very shady company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Jul 20, 2017

Zyppah

By Richard Rey, Cheltenham, PA, Verified Reviewer

I was very skeptical to buy this device but with the 90-day money back guarantee I figured why not give it a shot. Well, it's been about three weeks now, and I will be returning the device as it does not prevent me from snoring. After molding the device to my mouth I found it very uncomfortable to wear. My jaw was sore, and I was salivating to the point where I couldn't fall asleep. The second night was a little better, and I was able to fall asleep after about 20 minutes. During the first two weeks, it was hit or miss as far as me being able to fall asleep.

The true test came when I went on vacation with my wife. Until then I was sleeping in a separate bedroom allowing myself time to adjust to the device. First night on vacation my wife woke me up after just sleeping for a couple of minutes telling me that I was snoring. The second night, same thing. I give up. It doesn't work.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Aug 27, 2017

Didn't work

By Reese Hofler, Battle Creek, MI, Verified Reviewer

I bought this and it did not work. First of all, you drool all over your pillow, and you feel like you are choking on it. It is very difficult to breathe through the device. I returned it and never received a refund. Typical scamming BS.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Nov 10, 2018

NO customer service

By Philip T., Virginia Beach, VA, Verified Reviewer

I returned my device, exactly as directed in the email provided by Zyppah. The device was received by Zyppah on 10/18/18. After waiting for 7 days and not receiving my refund, we called the number provided, to check the status. We were told to wait 7 to 10 business days. We did, and called after 10 business days. We were told we would be contacted by corporate on two occasions. No one from corporate called. We called again, and yet again we still received no help.

I call again on 11/7/18, only to find that all this time we were only contacting a call center with NO authority to provide a refund. In fact, I was told that even the call center supervisor was unable to contact corporate by phone and they were not able to provide me ANY other contact information for their corporate office.

I find it very disturbing how a national advertised company has such a lack of caring for their customers, as to not even provide a transparent way of resolving customer issues. I will be informing the FCC, our Attorney General, and our local TV station, Wavy TV 10’s 10 on your side. Realizing this is not a substantial amount of money, I may not get the help I need to recover my loss. But at least there will be a record of my complaint.

I truly hope that this review will alert others as to what they can expect should the devise not work for them. Disappointing to say the least! I will post an update when and if I receive any contact from Zyppah or if I receive my refund as soon as I can.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Dec 6, 2018

Rip off

By John C., Florida, Verified Reviewer

The mouthpiece was returned to the address that was given to me. No refund, and I called and was told it went to the wrong address and they found it in the warehouse and I would get a refund. I waited and no refund. I called customer service on 10/29/18, 11/3/18, and 11/13/18 and every time I was told they would contact corporate and I would get an email and a refund. Nothing as of 12/4/18. I was told I could not contact corporate directly as they had no phone number. So evidently this guaranteed refund is a big scam. They just give you the run around until you give up trying. I won't stop just for the principal of it. Unethical businesses should be out of business. I will contact BBB, and I will research and see what else I can do and who else I can contact and report this con to.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 13, 2020

Company will NOT refund money

By Lisa U., Birmingham, AL, Verified Reviewer

I ordered and was unable to use. I mailed back in one week. It has been two months and NO refund. I have contacted the company by phone twice. Still NO REFUND. Beware of this company.

Bottom Line: No, I would not recommend this to a friend

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