Zyppah

I purchased the Zyppah mouth guard and followed the instructions for proper mouth fitting. No issues with the feel of the guard or the flapper. It worked good for the first night and that was it. I kept wearing it for a week but by the third night my wife was hitting me again to wake me and give her some peace.

Bottom Line: No, I would not recommend this to a friend

I returned my device, exactly as directed in the email provided by Zyppah. The device was received by Zyppah on 10/18/18. After waiting for 7 days and not receiving my refund, we called the number provided, to check the status. We were told to wait 7 to 10 business days. We did, and called after 10 business days. We were told we would be contacted by corporate on two occasions. No one from corporate called. We called again, and yet again we still received no help.

I call again on 11/7/18, only to find that all this time we were only contacting a call center with NO authority to provide a refund. In fact, I was told that even the call center supervisor was unable to contact corporate by phone and they were not able to provide me ANY other contact information for their corporate office.

I find it very disturbing how a national advertised company has such a lack of caring for their customers, as to not even provide a transparent way of resolving customer issues. I will be informing the FCC, our Attorney General, and our local TV station, Wavy TV 10’s 10 on your side. Realizing this is not a substantial amount of money, I may not get the help I need to recover my loss. But at least there will be a record of my complaint.

I truly hope that this review will alert others as to what they can expect should the devise not work for them. Disappointing to say the least! I will post an update when and if I receive any contact from Zyppah or if I receive my refund as soon as I can.

Bottom Line: No, I would not recommend this to a friend

The mouthpiece was returned to the address that was given to me. No refund, and I called and was told it went to the wrong address and they found it in the warehouse and I would get a refund. I waited and no refund. I called customer service on 10/29/18, 11/3/18, and 11/13/18 and every time I was told they would contact corporate and I would get an email and a refund. Nothing as of 12/4/18. I was told I could not contact corporate directly as they had no phone number. So evidently this guaranteed refund is a big scam. They just give you the run around until you give up trying. I won't stop just for the principal of it. Unethical businesses should be out of business. I will contact BBB, and I will research and see what else I can do and who else I can contact and report this con to.

Bottom Line: No, I would not recommend this to a friend

Zyppah mouthpiece significantly reduced my snoring. It became a real uncomfortable situation with my wife who was insisting I get a CPAP. I tried one and never really gave it a chance, but it was extremely uncomfortable. However, Zyppah was tolerable. The good thing about it if you don't get a good mold is you just boil the plastic and do it again. Mine started coming apart six months from my biting it, but I boiled it and made it like new.

Also, I recommend you use the plastic to cover the sharper edges and make it more comfortable. My overbite also did not allow me to use it right side up, so I use it upside down, and it doesn't pull my jaw out of the socket. Experiment a bit with it, and you may be able to get it comfortable.

Bottom Line: Yes, I would recommend this to a friend

The product DOES work. I had a a snoring issue mostly being a back sleeper. The device takes a night or so to get use to. User has to relax and realize you CAN swallow, it just takes patience.

It feels totally fine, some discomfort happened a few weeks like minor TMJ but it goes away.

One complaint is the device won't last 6-12 months. I went through one in 2 months then it starts loosening and snoring crept back in.

Bottom Line: Yes, I would recommend this to a friend

I received my Zyppah 5 weeks ago. The first week of using it my mouth and teeth were sore and I had extreme salivation for the first hour when I inserted it. I had read the instructions prior to using and was aware that I would probably experience these symptoms. I will admit that the first two weeks were pretty rough but then I started to sleep without waking myself up by snoring. Now I'm sleeping a deep restful sleep. No snoring and I am symptom-free. Now it's a routine.I slip my Zyppah in my mouth and get a great nights sleep.

Bottom Line: Yes, I would recommend this to a friend

I'm a truck driver. When I ordered my Zyppah, I had hoped there would have been the option to have it shipped overnight, but there wasn't. Even though I was home for five days, the Zyppah still had not arrived when it came time for me to go back out on the road.

I was impressed to see that they had designed the shipping box to fit through the mail slot. Thank you very much. Koodoes on the foresight. Last night was the first time I used the device. I assume it was working properly. I need to find a girlfriend to test it with. I'm sure at tonight's "Sleep Apnea" test they can tell me tomorrow morning.

Bottom Line: Yes, I would recommend this to a friend

I used the Zyppah snore guard. When I wanted to order another device, the company told me that since I had sleep apnea and TMJ, I needed to get a professional mouthpiece. The best advice I had received. I found a dentist associated with Zyppah, and within a short time, I received my mouthpiece from Dr. Cook, from Fort Worth.

I did need to have another sleep study since the device was covered by Medicare and the requirement was to have a study within 5 years. Because of the study, my CPAP setting needed to be increased. I hate sleep studies, but it was a good thing to do.

I now get a restful sleep and wake up refreshed. My wife gets a good night cuz I no longer snore.

Bottom Line: Yes, I would recommend this to a friend

I have been using this for a month and a half. I had a CPAP machine for snoring (sleep study showed no stops in my breathing at all). My CPAP mask was ripping all of my hair out. I needed another option, and my dentist who wears this recommended it when I went in to talk with him about having an oral device made by him. So, I tried it.

It did take getting used to. I had a sore jaw and teeth in the mornings for about three weeks. The soreness went away within a few hours though. I did have excessive saliva too at first. This has gotten better as well. I sleep on my back, no problem with this now.

The only problem I am having is that the tongue band has gotten hard and is rubbing in my tongue and causing soreness. I called them and they recommended I remold with my tongue, relaxed, and do not bite down quite so hard. I did have a lot of the green stuff pushed out from biting too hard. I guess strength varies in people and can affect things when molding. They said to try this, and if that doesn’t work, they will send me another and take care of me. So, so far my customer service experience was fine.

As for the device, I am sleeping better than I have in years. No snoring, and I was a closed mouth snorer who used to wake myself snoring. I am sleeping so heavy I don’t even hear the things I used to hear easily. In fact, I am sleeping so much better that my body didn’t know what to do at first. It was craving more sleep, I believe to catch up from lost sleep. I hope this helps someone in deciding on this. It was an adjustment, but I am so happy I stuck with it.

Bottom Line: Yes, I would recommend this to a friend

I ordered and was unable to use. I mailed back in one week. It has been two months and NO refund. I have contacted the company by phone twice. Still NO REFUND. Beware of this company.

Bottom Line: No, I would not recommend this to a friend

Do not order this product! It is very painful, does not work, and the company is terrible. They do not honor their warranty, and they do not respond. There is no personal attendant on their CS line, and they are unresponsive to email. I have been trying to get a refund after returning the product for four months! STAY AWAY!

Bottom Line: No, I would not recommend this to a friend