Align Probiotic Review: Is It Legit or Just Hype?

By HighYa Research Team
Published on: Mar 30, 2014

Align is a daily probiotic supplement that claims to use a patented strain of healthy bacteria to promote digestive wellness. In fact, Align is claimed to be the #1 gastrointestinal recommended probiotic currently available on the market.

Align Probiotic is manufactured by Procter & Gamble based out of Cincinnati, OH, who holds an A+ Better Business Bureau rating, despite having more than 280 closed complaints over the past three years. Regarding Align Probiotic specifically, online customer reviews appear to be overwhelmingly positive, with the most common complaints citing high price, bloating and gassiness, and failure to work.

How Align Probiotic Works

According to the Align Probiotic website, poor diet and high stress levels can disrupt the amount of good bacteria within your gut, which can negatively impact your digestive health. To combat this, Align Probiotic claims to use more than 1 billion CFUs of live “good” bacteria to help you build and support a healthy digestive system.

Align claims to be the only probiotic that “contains the patented bacteria strain B. infantis 35624,” which is claimed to have been clinically studied and peer reviewed for efficacy. According to the product’s website, the beneficial effects of probiotics are often strain-specific, although no unique benefits of B. infantis 35624 are spelled out for readers (see more about this in the Bottom Line section).

Unlike many other probiotic formulas, the bacteria contained in Align is freeze-dried during the manufacturing process, and will remain effective for 24 months without refrigeration.

In order to begin using Align Probiotic, you’ll only need to take one capsule per day, which only contains one calorie (for this who are taking Align as part of a weight loss regimen). While there are no serious side effects related to the use of Align, the common side effects associated with any probiotic include bloating and general gassiness.

» Related: Probiotics 101: A Beginner’s Guide

Align Probiotic Pricing and Refund Policy

Align Probiotic is available through a wide variety of retailers, including Walmart, Walgreens, CVS,,, and many more. With this in mind, prices appear to range between $23 and $31 for a 28ct bottle, and $34 and $41 for the 42ct bottle.

The Align website advertises that you can try the product risk-free for 60 days, though this guarantee is limited to the purchase price (up to $46.99) plus postage. However, keep in mind that the refund will be issued in the form of a pre-paid card, and will take 6-8 weeks to process. To begin, you’ll first need to contact customer service at (800) 337-5036.

Bottom Line: Is Align Probiotic a Scam?

Despite the fact that Align Probiotic appears to have an overwhelmingly positive online reputation, we did uncover a couple of red flags during our research.

Most importantly, Procter & Gamble was the subject of a 2011 class action lawsuit that alleges the company knowingly made false advertising claims related to the efficacy of Align Probiotic, including that they “have no support for these claims, even though it states that they do, going so far as to claim it has clinical proof.” As of the time of this writing, the outcome remains pending.

To see for ourselves, we read through the clinical studies referenced on the Bifantis website, which appear to reference its beneficial effects on irritable bowel syndrome, ulcerative colitis, and even its antidepressant possibilities.

However, it doesn’t appear that any of these studies present the case that Bifantis balances the digestive health of otherwise healthy individuals not already suffering from one of these conditions.

Finally, while Align is claimed to be the “#1 Gastroenterologist Recommended Probiotic,” this is only “among gastroenterologists who recommended a brand of probiotic in Source Healthcare Analytics, LLC 2012 survey.” Unfortunately, we were unable to locate a copy of this survey.

Read 4 Align Probiotic Customer Reviews and Complaints

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Average Customer Rating: 4.0
Rating Snapshot:
5 star: 3 4 star: 0 3 star: 0 2 star: 0 1 star:  1
Bottom Line: 75% would recommend it to a friend
Showing 1-4 of 4
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  • 4 out 5 people found this review helpful

    A miracle!

    • By Milene I.,
    • Florida,
    • Mar 21, 2019
    • Verified Reviewer

    I am 52 years old and I have been struggling with extreme constipation for about 10 years. I also had very bad bloating and distended abdomen. It was so painful. I had a colonoscopy done about 10 years ago to go see if there was something wrong with me, but everything came back perfect. Two weeks ago, I decided to try Align, just to see if it would do what it claims to do. I had nothing to lose. WELL...I am so surprised by the results I can hardly believe it. The bloating and pain are gone...and I go without laxatives every other day, which is amazing for me. INCREDIBLE RESULTS! I am a happy woman. I have been taking it for only two weeks...crazy fast results.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 6 people found this review helpful

    It works where nothing else did

    • By Glen E.,
    • Fort Lauderdale, FL,
    • Sep 25, 2018
    • Verified Reviewer

    About two years ago I had a gallbladder situation and took a massive amount of antibiotics after the operation. They were prescribed for me. Consequently, my system went out of whack with bloating, gassiness, and cramps, but nothing seemed to take care of, including visits to my GP and my gastroenterologist. I took two other probiotics from Amazon, with no luck, and then a friend suggested Align.

    In short, in five days I was completely normal and felt like I was 35 again. My GP thought it was irritable bowel syndrome and prescribed me three different meds, which kind of worked, but nowhere near as much is Align. I'm anxious to see if that continues as I will discontinue the Align in another month and see what happens.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 5 people found this review helpful

    Great product

    I absolutely use this product and have had great results. Most similar products do nothing or way too much as in runny stools or bloating plus gas. Would I recommend this product? Yes, and I have to my wife and adult daughter.

    Bottom Line: Yes, I would recommend this to a friend

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  • 11 out 21 people found this review helpful

    I just want my money back

    • By Lucinda Saving,
    • Merriam, KS,
    • Nov 5, 2014

    I am not saying this product is either good or bad. I paid for the "trial" like $2.99. That was ok, but nothing was said about the $75 per month for an auto ship fee to continue this product. Yes, I was stupid to not pay attention to the money coming out of my bank account. On 9/12/14, I returned all of their product to them asking for a refund of my money about $450. This is just not right. I am not giving up on this. Next, I will try writing to State and Federal authorities so this does not happen to other people and I need the money.

    Bottom Line: No, I would not recommend this to a friend

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