BetterHelp Reviews - See What Customers Are Saying

I came across BetterHelp while searching the web for online counseling, and it's the best decision I have ever made!

Their services are easy, affordable and suited to your needs.

I didn't think that BetterHelp would meet my high standards, but I was so wrong. I have already recommended BetterHelp to my friends and family.

5/5 from me. It's a no-brainer.

Bottom Line: Yes, I would recommend this to a friend

I have tried to find a way to get therapeutic help for years. I have a lot of social anxiety, and making/keeping appointments were difficult for me. BetterHelp is the answer. The platform is top notch and so easy to use. They are affordable and even offer financial assistance for those who qualify.

At first I worried I would not have the needed personal connection to really dig into the issues that me and my therapist needed to work on, but with all of the options (messaging, email, chat, video-sessions), you can customize the way you communicate to best suit your style, and a deep connection can certainly be made.

This is the answer for anyone with anxiety about therapy/counseling or anyone with busy lives who want treatment options.

Bottom Line: Yes, I would recommend this to a friend

I have been to many counselors over the years. I was highly doubtful that online counseling would benefit me at all. However, I talked more openly and honestly than I ever have. Something about not sitting there looking at someone is somehow much easier for me.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is a great way for a lot of different kinds of people to get therapy in a non-traditional setting. Some people may have too much anxiety to go into an office to talk with someone face to face, and it might be easier to talk via chat and then after if they feel comfortable with their therapist, they have the option of Skype, phone call, or in person if they want! I love BetterHelp and chose them because I am very busy with work and going to school, but would still like to talk to someone about some things I’m going through, and it’s all at my own pace and I can chat with them at night after getting everything done that I needed to today and there are no traditional M-F, 8am-5pm that I have to do it between.

Great service, and the app is very helpful and useful as well.

Bottom Line: Yes, I would recommend this to a friend

I signed up and was paired with a great counselor right away. Life was getting to be pretty tough, but when I signed up for this service, things suddenly felt more manageable in my life. It really does make a difference to be able to talk to someone, and this is a great place to do it!

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has provided such an amazing service in matching me with a licensed, caring, compassionate, and truly incredible therapist.

When I signed up for the service, I was taking a huge leap of faith because I had never heard of doing therapy online, but I was having a lot of issues with depression, anxiety, panic attacks, and PTSD. Not to mention current crisis issues, which meant I needed to get some qualified help from somewhere, fast. I live in a really small town, which makes it difficult to find a therapist who can help me on the level I need.

When I was matched with my therapist, I was so thrilled with the professionalism, compassion, empathy, and all things that truly make an EXCELLENT therapist! The fact that I found this online was just such a surprise to me! I hadn't expected getting such high quality therapy. It is no different than seeing the therapist in person!

Both my therapist AND BetterHelp always go way above and beyond. Excellent customer service is truly one of their core values.

If you or someone you love needs therapy, I highly recommend going through BetterHelp! I cannot thank them or my therapist enough for the remarkable care that they give.

Bottom Line: Yes, I would recommend this to a friend

Well, here goes. I've been working with a counselor now for I'd say about a month now, and so far it's been pretty good. I definitely see the changes. I still have a lot to work on, but I know that I am getting better. I thank the Lord for sending me here, to find BetterHelp and their staff. They have been a wonderful help for me. I would definitely recommend Ruby Paparello. She is great, and very attentive. I was very thankful to find her. I still need help, and working on things, but I know that I can do it now. All it took was a little faith on my part, and help on the other end.

I would definitely recommend this process, but make sure you find what you are looking for. Take advantage of the ability to look through many counselors. If one is not fitting you, find another one, and make a decision. I cannot speak for everyone, but I definitely think that this could be good for many people, especially those afraid to go out, or for whatever reason cannot.

Bottom Line: Yes, I would recommend this to a friend

Great experience, and a wonderful place to come for some guidance and healing. I would recommend, and found the pairing with my therapist a great and insightful one. After looking everywhere, it was a relief to find the right kind of help.

Bottom Line: Yes, I would recommend this to a friend

Affordable, professional and efficient. I am never going back to the old ways. The help was available the same day. The service was non-intrusive and to the point. I wish I knew about this earlier. Thank you HighYa!

Bottom Line: Yes, I would recommend this to a friend

It takes a lot of courage to reach out for help, no matter what you are struggling with. BetterHelp has been a great tool to have.

The counselor I was matched with makes me feel as though she really cares. She listens and understands and helps me to better understand myself. She has helped me through grief, helped me to strengthen my marriage, and helped me to rebuild my self-confidence. You can’t put a price tag on feeling better mentally and emotionally.

It’s completely confidential. I live in a very small town, so everyone knows who is in therapy and who isn’t. No one knows I am seeking help. Just my therapist. BetterHelp is one of the best investments I have made in myself. I spent a lot of money on self-help books and programming only to be disappointed, but with this, I have already seen results. This has already helped me immensely.

There is nothing wrong with needing help from time to time. BetterHelp makes it easy and safe to reach out.

Bottom Line: Yes, I would recommend this to a friend

The most important thing I have to say is that I wish I found this service and Barbara so much sooner. I absolutely could not have asked for a better experience. I feel like some sort of paid spokesperson, but I sincerely feel like this experience has been so life changing for me. Barbara's responses are so incredibly insightful, she always knows how to put my situation in a different perspective to help me understand it more, and she reiterates what I share with her to show that she understands and is truly listening. Aside from Barbara's outstanding expertise, this platform is the best I could have hoped for.

It's so convenient for me to share my thoughts and feelings as I'm living them as opposed to trying to recall them in an hour-long session every week like a standard therapist. I also feel so much more comfortable with the anonymous aspect of it all. I can share so much more than I ever felt I could with a face-to-face session. The convenience coupled with such an awesome counselor has me here to stay.

Thank you, Barbara, for always being there! It's genuinely appreciated.

Bottom Line: Yes, I would recommend this to a friend

At the time I found BetterHelp, I was in need of someone to talk too. I had no idea apps like this existed and could not continue work with prior therapist due to career/income change. I'm blessed to have found this app through searching for other options. The app is easy to use, and my counselor is MAGNIFICENT!

Bottom Line: Yes, I would recommend this to a friend

Mental health awareness truly should be discussed more regularly. We live in a society where either people victimize themselves or they internalize their issues; both of which are not a solution in dealing with things.

You can have gone through some really horrible things in your life and still have the same opportunity as everyone else to be a decent human being. You can be the funny person who always has a smile on their face, but you are allowed moments of weakness to deal with your struggles.

Life is actually pretty tough, and there is nothing wrong in acknowledging that. Counseling is not wallowing in your misery, it’s setting a foundation to build yourself up to handle life’s everyday hurdles whether they be big or small. Having an unbiased perspective can truly help you see things differently and not feel hopeless or alone.

I truly am a massive advocate for BetterHelp. The business itself is an amazing platform. Affordable pricing, 24/7 access, and exceptional counselors.

My personal journey has been a testament in itself. For so long I, like many people, put the need for counseling on the back burner, and as a result, my life really began to unravel and I felt like I was suffocating from the weight of it. I am not someone who sinks into misery, I am a fighter, but I lost sight of that girl.

I was paired with Rob Beckett as my counselor. I had some pretty heavy stuff to deal with, even things I had never disclosed to anyone, and I didn’t know if a counselor could handle me, to be honest. I could not have been paired better. Rob has truly been such a support system. He responds within a timely manner, we can discuss anything and everything, and he is a true professional. Not to mention he also is extremely down to earth, very relatable, and gives realistic feedback. In your hardest moments, he can provide compassion, but he also can keep you from wallowing with his humor.

This company being available, the people it employees, and the benefits it provides, have all made an impact on my life. Is everyday easy now? No, and that will never be the case, but every day is a easier now in knowing I have an incredible support system.

Bottom Line: Yes, I would recommend this to a friend

I came across BetterHelp during a crisis and continued to use the resource six months later. The counselors are insightful and offer great tools in self-esteem building, goal setting and an overall healthy perspective on life. I love BetterHelp.

Namaste!

Bottom Line: Yes, I would recommend this to a friend

I've struggled with mental health for decades with no success. I've also had a couple of different diagnoses, yet treatments had no effect. Finding and getting help where I am is a very long wait. BetterHelp has been a miracle for me to get the therapy I need. Even though it's been a short time, two weeks, already I have felt a difference in my therapist's guidance.

Bottom Line: Yes, I would recommend this to a friend

I've only been working with BetterHelp for just over two weeks, but the experience so far has been exemplary.

The ease of contacting your chosen therapist is a big plus for me. You can send instant messages and book online face to face sessions that complement each other wonderfully.

I think if you have already identified the fact that your life has elements of anxiety/stress/depression then if you speak to someone at BetterHelp you are ready to receive their help.

My personal therapist has been responsive and supportive in ways that I was expecting but also in surprising ways that I would not have been able to identify myself or just speaking to loved ones.

Only subscribe to BetterHelp if you are ready, willing, and able to talk and communicate your issues. The therapists are not magical wizards that make your problems go away, and certainly if you're not willing to talk about your issues. You need to give over details you might feel uncomfortable with, but if you give them just a little bit, they can give you so much back.

If you are considering therapy but cannot afford face-to-face, or find it intimidating, I highly recommend BetterHelp as you can choose to exclusively write a message, or talk a few times a week depending on your therapist's availability.

All in all, a great service that I'm extremely grateful for.

Bottom Line: Yes, I would recommend this to a friend

As a person who contemplated getting counseling for a long time but was always too anxious about going in person, BetterHelp finally gave me the opportunity to do so. Setting it up is very easy, and they offer many ways to get help even if you do not have a lot of money. You can talk to your counselor as much as you like and your conversations are locked with a pin, so you don’t have to worry about anyone looking into your personal stuff. Every time your counselor writes you, you get an email prompting you to check it out!

The staff is very friendly, and if you are in a crisis, there are many options open to you. If you need someone to talk to and help you deal with issues you are facing, BetterHelp is a great way to go.

Bottom Line: Yes, I would recommend this to a friend

I love this platform! I needed someone to talk with about some issues, but I can't afford a traditional therapist at this time, so I was thrilled when I came across an ad for BetterHelp for only $65 per month. I get four sessions per month, which is perfect for my needs and a great value!

The first therapist I picked only counseled via email, and it felt terribly disjointed, so I asked the staff at BetterHelp for someone else who did phone counseling, and they found me the best therapist ever!

I've been talking with this therapist for about three or four weeks now, and I cannot tell you how much better I feel! I totally look forward to my weekly calls.

I feel like this service is invaluable. There is a huge need for affordable mental health providers. I mean, take a look at all the shootings going on and the homelessness problem. How many people could get better and not end up like that if they had an inexpensive way to deal with their issues? Just saying.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been a godsend for me. I have been struggling with anxiety, panic, depression, and agoraphobia for quite some time. It felt like a catch-22 because getting help meant having to get out of the house, which is exactly what I needed help doing!

BetterHelp matched me up with a counselor who really jibes with me, who understands my problems, and who has been teaching me great tools to deal with those problems and get better. I am so much better off now than I was when I signed up, and I plan to continue using BetterHelp for years to come.

Bottom Line: Yes, I would recommend this to a friend

I truly appreciate the exceptional counseling services I have been receiving from BetterHelp. My counselor is available any day of the week and even early hours in the morning. It's like I'm never without help! She is kind, and I can sense that she knows what she is doing. This service truly lives up to its name because since I have been using it, I have indeed experienced "BetterHealth."

Kind regards.

Bottom Line: Yes, I would recommend this to a friend

I was at a point where I had trouble leaving the house and couldn't see a counselor in person, and now I have no issue going grocery shopping. I'm still not back to 100 percent, but I'm thankful I made the decision to use BetterHelp.

Bottom Line: Yes, I would recommend this to a friend

I have been to therapy in the past, but at this stage in my life, scheduling a time to drive to an appointment is not realistic. BetterHelp has been great, and I was matched with a wonderful counselor. It also seems super easy to switch counselors if you are not happy. A 30-minute session with her only takes 30 minutes, and there is no commute, so it is easier to fit into a busy week. We also message at least once during the week. The value is very good, I would pay three times the price to have contact two times a week with a local therapist in office. It is definitely worth it to try, the company really seems like they care and would be easy to work with to help find the right therapist.

Bottom Line: Yes, I would recommend this to a friend

I stumbled upon BetterHelp at a time when I just didn't know where to find help. I felt I was in crisis, and just couldn't wait to go through the process of finding a local counselor, making an appointment, and then seeing him/her weekly. My counselor reached out to me the very next day and was able to help me through a very difficult time. I had no idea there really was such a thing as online counseling, but BetterHelp is legit. My counselor was excellent, skilled, and local, in case I wanted to see her face-to-face.

I highly recommend this service.

Bottom Line: Yes, I would recommend this to a friend

Dr. Love is amazing! She has the ability to make an online platform feel as though I’m in her presence on her couch! She has challenged me in so many ways, and walked me through some very hard issues. She doesn’t beat around the bush, she meets you where you are and helps you process through whatever you are facing at that moment. While being absolutely professional she expresses herself in a way that I can easily understand. She never talks above my head and is far from stiff and aloof. Her counseling style is comforting, nurturing, but still straightforward and raw. She is a breeze to talk to and is far from judgmental, she is understanding and takes the time to really to gain a firm grasp on not just your issue at hand, but who you are, where you’ve been and where you want to go.

I’m so thankful for Dr. Love’s help, she is an embodiment of her name and given me so much hope and a deeper appreciation for this field.

Bottom Line: Yes, I would recommend this to a friend

It's a really helpful site. At first, I was a bit hesitant because I simply had too many problems and I thought it'd be just a nuisance, but my therapist was very kind and understanding and helped me get through them.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is a very convenient, private and affordable way to get the guidance and counseling you need to help you cope with issues you may have related to your mental health. The platform is very easy to use, and the therapist are kind and nurturing. I highly recommend this site.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has created a service that's nothing short of amazing. I'd been wanting to seek the guidance of a counselor for some time. I had the hardest time finding one that not only fit into my schedule, but also my budget. With BetterHelp I'm able to choose payments options and frequency, my counselor tries to accommodate my schedule best as possible, both leading me to appreciate deeply that this is even an option. I recommend this service to all that have mentioned that they are seeking counseling. 11/10, would highly recommend. Thank you, BetterHelp.

Bottom Line: Yes, I would recommend this to a friend