Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Apr 2, 2022

Socks never came and they don't respond

By Anonymous .., Florida, Verified Reviewer

Ordered socks and they never came. I went several times to their Contact Us and filled out a form with no response. They do not have a phone or live chat that I can call, so I have nothing I can do.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Apr 3, 2022

Hi there,

Savannah, here, from the Bombas Customer Happiness Team.

Thanks so much for your review, although I'm so sorry to hear that you haven't been able to get in touch with us! This is not in line with our standards of service and we definitely want to make this right.

I'll send you a private message here on HighYa so I can help you immediately.

I look forward to speaking with you!

Helpful Review? 3 People Have Voted

Posted on May 24, 2022

Great socks at first, but aren’t durable

By Tracy D., Cleveland, OH, Verified Reviewer

I’ve bought numerous pairs of Bombas socks including calf, ankle, and hiking. Some were wool, but most are cotton.

My calf socks are doing okay because I don’t wear them very often, but all of my wool socks wore through within 9 months to a year. The same thing happened to my husband’s wool socks. I had my wool ones replaced with cotton ones, which required all of my replacement credit plus another $20 to $30 because the price had gone up. The replacement socks wore through again and I got another set of replacements for more money. The final ones that I’m using now have only lasted about 1 year but only because I’m careful to rotate which ones I wear. They are beginning to wear through but I’ve decided not to replace them anymore. I’m just using them as rags at this point.

The socks are definitely supportive and hold their shape, but not worth the money in terms of durability versus price. I’ve never had any problems with holes in any other socks that I’ve purchased, especially after a year or less.

I almost wonder if the warranty and low durability are to encourage you to come back and spend more money. I definitely had to pay more for all of my "warranty" replacements.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Fit

Cool colors and characters

Durability

Warranty

Company Response from Bombas

May 26, 2022

Hey Tracy,

Savannah, here, from the Bombas Customer Happiness team.

Thanks so much for your review, although we're sorry to hear that you had this experience with your wool Bombas. We completely understand your frustration and, in addition to sending replacements, we'd like to help find a solution.

When you have a chance, please reach out to hello@bombas.com so we can help you directly.

We look forward to speaking with you!

Helpful Review? 3 People Have Voted

Posted on Apr 30, 2023

Major ill fitting

By Kim H., Indiana, Verified Reviewer

I got a raise at work and to celebrate, I purchased 6 pairs of large cool-looking Bombas. It was winter, so I ordered the ones that are worn mid-calf. I am an average-sized female, slightly muscular legs, but not over the top. To my disappointment, I can't wear the socks. They cut off the circulation to my feet by pinching my calves too tight. They leave deep red circles around my leg as of I wore a rubber band all day. I gave them to my partner who is 5"2' and 130 lbs, with much smaller feet and calves. She can't wear them either. Same issue. Every now and again we suffer a small financial loss such as this and we move on. I have donated the socks to the local shelter hoping someone can wear them comfortably. It was worth a shot I guess.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Cool looking

Good quality

Seemed warm

Didn't fit

To tight

Couldn't return easily

Company Response from Bombas

May 25, 2023

Hey Kim,

Savannah, here, with Customer Happiness at Bombas.

Thanks so much for your review, although we're really sorry to hear that your Bombas weren't the right fit. Comfort is one of our top priorities so it's extremely important to us that each customer love the feel of their Bombas.

We think a new style or size might help so please reach out to us at the following link: http://bombas.com/contact-us

Looking forward to hearing from you.

Helpful Review? 3 People Have Voted

Posted on Sep 23, 2019

Love these socks

By Danielle T., California, Verified Reviewer

I have had these socks for almost a year and they are my prized possessions. I have the cushioned on shows and tri-block ankle socks and LOVE them. I love the comfort, the softness and how thick they are. After a year of wearing my other ones, I just placed a new order! Can't wait!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Oct 17, 2019

Yes...they are worth the money

By Joanne T., New Fairfield, CT, Verified Reviewer

Bombas socks are the most comfortable and best-fitting sock I have ever found. The customer service is beyond compare and will do everything to make sure you are happy. And...you are helping others less fortunate than you. I could not give Bombas enough praise.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on May 4, 2020

A very good product with a conscience

By John M., New Zealand, Verified Reviewer

My family with two athletic teens have ordered three times from Bombas in the last four years. The gap indicates how durable we’ve found the product. After a thrashing, the socks wear out after about two years. With light use, never. Personally I mix and match with synthetic or merino socks depending on how much wicking I need on the day. For families with a conscience, this is the product from a B Corp whose values we share. Knowing that there is a homeless person wearing these good socks that we have effectively donated is cool. Thanks for very good socks, sold with love.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jun 30, 2020

Great product and super customer service

By Rex S., Lindon, UT, Verified Reviewer

We fitted the whole family and even Mr. Fussbucket is happy. We had a few problems and every time it was resolved. Just going to order more today. Expensive, maybe, but they are very comfortable and for a diabetic, it works awesome.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fit

Comfort

Customer service

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Sep 23, 2020

Got my delivery in good time

By Ellen W., Ogdensburg, NY, Verified Reviewer

I bought Bombas socks for my niece and granddaughter who wear socks EVERY day as I do, will order for me next. I hope the homeless are grateful for what you do, thank you.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Design

Colors

Softness

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Apr 20, 2021

Comfortable at first, but...

By Amanda H., Maryland, Verified Reviewer

I bought a pair at Dick's and they were nice, so I went online and bought 6 more pairs. They are crap. I responded to a review and Bombas offered to replace them. It's been a month and I have still not received the replacements. They are stringy and falling apart after a month. (I wish I could post a pic here.) Not worth the money and the 100% guarantee seems to be a lie. I have socks from Walmart that have lasted much longer.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable at first

Poor quality

Fake guarantee

Company Response from Bombas

Apr 21, 2021

Hi Amanda,

My name is Cory and I'm a member of the Happiness Team here at Bombas.

As always, I thank you so much for sharing your feedback with us as it will only help Bombas continue to improve going forward. Your feedback is so important to us.

With all that being said, this does not sound normal for our socks and we'd love to help with all of your concerns. As you know, we have a Happiness Guarantee that covers you for exchanges and returns. That said, it does look like your replacement order should have been delivered on April 19th but we can definitely help look further into this for you.

Please look out for an e-mail from us shortly for more help. We'll also be able to flag your concerns about our socks for quality assurance. We're here to help, Amanda.

Helpful Review? 2 People Have Voted

Posted on May 14, 2021

Bombas compression socks

By Ted B., Lancaster, PA, Verified Reviewer

Ripped the second time I wore them. Got them as a gift. Wore once, tore the second time I put them on. A lot of money for a poorly made product that wears well.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Ripped

Company Response from Bombas

May 19, 2021

Hi Ted,

Thank you for sharing your feedback though I'm so sorry to hear this happened to your Compression socks. My name is Cory and I'm a member of the Happiness Team at Bombas, and I'm here to help with this.

At Bombas, we have a 100% Happiness Guarantee that will always cover you for returns or exchanges should you have any issues with your socks. Even a hole in your Compression sock is covered by us! That said, I'd love to send you a replacement pair on us.

Please look out for a private message so we can get this process started for you! I look forward to helping.

Helpful Review? 2 People Have Voted

Posted on Jun 8, 2021

Don’t believe the hype

By Shane H., Sarasota, FL, Verified Reviewer

These are literally some of the worst socks I’ve ever worn. They are thin, slippery, and cheaply made. The marketing is much better than the sock. Overpriced, over-promised, and under-delivered.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Thin

Slippery

Too tight

Company Response from Bombas

Jun 8, 2021

Hi Shane,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your review, although I'm sorry to hear that your socks didn't live up to your expectations. Here at Bombas, our customers' happiness is our #1 priority, so we'll do everything we can to make this right.

Our 100% Happiness Guarantee covers returns and exchanges so we'd be happy to help with either. Please reach out to us at the following link so one of our agents can help you directly: bit.ly/bombashelp.

We look forward to turning your experience around!

Helpful Review? 2 People Have Voted
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