Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Jan 6, 2021

Holes in heels and inconsistent fit

By S C., California, Verified Reviewer

Their Merino Wool calf socks had the highest wool content I could find so I purchased a 4-pack of Women's Originals calf socks in February 2020. The calf part kept sliding down so I requested replacements a month later.

I requested replacements only this time with 2 of the pairs being the solid colors as I thought it was a factory defect with Originals. The solids fit looser (even being the same size) and the calf portion slid down more. In 6-10 wears, every pair either got a heel hole or the wool in the heel/ankle fell out in tufts leaving only the nylon thread mesh.

I'm waiting for their stock to replenish as they're out of stock on most wool colors in my size so that they can send me yet another replacement set. I've resorted to sewing the holes closed for now.

As long as Bombas will replace them, I guess I'll have to keep asking for new pairs until I get my money's worth as it seems their quality control at the factories need work.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

High wool content

Price for multi-packs

Donating socks

Very short lifespan

Quality/fit inconsistent

Company Response from Bombas

Jan 7, 2021

Hi there,

My name is Cory and I'm a member of the Happiness Team here at Bombas. I appreciate you reaching out to share your experience with us though I'm sorry to hear it hasn't been the best.

Our product was thoroughly researched and developed over two years, and with our Stay-Up Technology, you definitely should not be having socks slide down your legs. I'm so sorry to hear this has happened, this isn't usual for our socks and we're definitely going to do our best to make this right for you. Rest assured, we'll share this feedback with our sock design team to look into for quality assurance purposes.

That being said, as you've mentioned, you're always covered under our Happiness Guarantee for exchanges or returns as you need. Please keep in touch with our Happiness Team here for updates on when the styles you'd like to try are back in stock: http://bit.ly/bombashelp

Bombas has your back and will support you however we can. In the meantime, I thank you again for reaching out and please let me know if you have any other questions or concerns. We're all here to help.

Helpful Review? 9 People Have Voted

Posted on Jan 16, 2021

Update

By Andrew C., Windsor, Ontario, Canada, Verified Reviewer

Bombas has resolved my issues.

Thank you.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Charity work

Customer service

Helpful Review? 9 People Have Voted

Posted on Oct 21, 2021

Comfortable but not long lasting

By Joe C., San Francisco, CA, Verified Reviewer

When I first received my pairs of Bombas socks I really enjoyed how comfortable the socks are on my feet. Unfortunately, only after a few months of normal wear, the bottom heels began to get holes or just lose their material (eventually leading to holes). I've had lots of socks over the years and none have worn out so quickly - these weren't even stressed in any way except normal walking and machine washing.

The first pair I returned and got a replacement but now the other 4 pairs I got are all starting to get holes within a year. As much as I appreciate the comfort, I likely won't spend the money on these in the future. Again, these socks are mixed in with a bunch of my other socks so they weren't getting worn on a daily basis - at most maybe once a week for one day.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfort

Style

Poor quality

Short life span

Cost

Company Response from Bombas

Nov 16, 2021

Hi Joe,

My name is Savannah, and I am with the Customer Happiness team here at Bombas.

Thanks so much for your review - although I'm so sorry to hear that you've experienced these difficulties with your Bombas. Please know that we're dedicated to finding a solution to this issue and think that a different size or style could be helpful.

Please reach out to us at the following link so we can help you directly: bit.ly/bombashelp

We look forward to speaking with you.

Helpful Review? 9 People Have Voted

Posted on Mar 8, 2022

No customer service

By Gail B., Boston, MA, Verified Reviewer

I ordered a pair of slippers in medium, following size recommendations. They were huge. No one answers their phone and you are told to go online. I forgot my password and went online to change it. They said I would get an email with a code. The code never came, even after trying 3 times. I don’t know if they are a scam, or just don’t care. Never order from them if there is a chance you may have to return.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Style

Zero customer service

Company Response from Bombas

Mar 9, 2022

Hi Gail,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your review, although we're sorry to hear that you have yet to hear back from us. We're currently going through some internal system changes, which means we're not able to take chat or phone calls. We apologize for the inconvenience!

That said, as our 100% Happiness Guarantee covers exchanges so we definitely want to help as soon as possible. We'll message you privately here so we can collect your order information.

Looking forward to making this right!

Helpful Review? 9 People Have Voted

Posted on Sep 23, 2019

Love these socks

By Danielle T., California, Verified Reviewer

I have had these socks for almost a year and they are my prized possessions. I have the cushioned on shows and tri-block ankle socks and LOVE them. I love the comfort, the softness and how thick they are. After a year of wearing my other ones, I just placed a new order! Can't wait!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Oct 17, 2019

Yes...they are worth the money

By Joanne T., New Fairfield, CT, Verified Reviewer

Bombas socks are the most comfortable and best-fitting sock I have ever found. The customer service is beyond compare and will do everything to make sure you are happy. And...you are helping others less fortunate than you. I could not give Bombas enough praise.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on May 4, 2020

A very good product with a conscience

By John M., New Zealand, Verified Reviewer

My family with two athletic teens have ordered three times from Bombas in the last four years. The gap indicates how durable we’ve found the product. After a thrashing, the socks wear out after about two years. With light use, never. Personally I mix and match with synthetic or merino socks depending on how much wicking I need on the day. For families with a conscience, this is the product from a B Corp whose values we share. Knowing that there is a homeless person wearing these good socks that we have effectively donated is cool. Thanks for very good socks, sold with love.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jun 30, 2020

Great product and super customer service

By Rex S., Lindon, UT, Verified Reviewer

We fitted the whole family and even Mr. Fussbucket is happy. We had a few problems and every time it was resolved. Just going to order more today. Expensive, maybe, but they are very comfortable and for a diabetic, it works awesome.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fit

Comfort

Customer service

No “cons” were specified in this review

Helpful Review? 8 People Have Voted

Posted on Sep 23, 2020

Got my delivery in good time

By Ellen W., Ogdensburg, NY, Verified Reviewer

I bought Bombas socks for my niece and granddaughter who wear socks EVERY day as I do, will order for me next. I hope the homeless are grateful for what you do, thank you.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Design

Colors

Softness

No “cons” were specified in this review

Helpful Review? 8 People Have Voted

Posted on Apr 20, 2021

Comfortable at first, but...

By Amanda H., Maryland, Verified Reviewer

I bought a pair at Dick's and they were nice, so I went online and bought 6 more pairs. They are crap. I responded to a review and Bombas offered to replace them. It's been a month and I have still not received the replacements. They are stringy and falling apart after a month. (I wish I could post a pic here.) Not worth the money and the 100% guarantee seems to be a lie. I have socks from Walmart that have lasted much longer.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable at first

Poor quality

Fake guarantee

Company Response from Bombas

Apr 21, 2021

Hi Amanda,

My name is Cory and I'm a member of the Happiness Team here at Bombas.

As always, I thank you so much for sharing your feedback with us as it will only help Bombas continue to improve going forward. Your feedback is so important to us.

With all that being said, this does not sound normal for our socks and we'd love to help with all of your concerns. As you know, we have a Happiness Guarantee that covers you for exchanges and returns. That said, it does look like your replacement order should have been delivered on April 19th but we can definitely help look further into this for you.

Please look out for an e-mail from us shortly for more help. We'll also be able to flag your concerns about our socks for quality assurance. We're here to help, Amanda.

Helpful Review? 8 People Have Voted

Posted on May 14, 2021

Bombas compression socks

By Ted B., Lancaster, PA, Verified Reviewer

Ripped the second time I wore them. Got them as a gift. Wore once, tore the second time I put them on. A lot of money for a poorly made product that wears well.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Ripped

Company Response from Bombas

May 19, 2021

Hi Ted,

Thank you for sharing your feedback though I'm so sorry to hear this happened to your Compression socks. My name is Cory and I'm a member of the Happiness Team at Bombas, and I'm here to help with this.

At Bombas, we have a 100% Happiness Guarantee that will always cover you for returns or exchanges should you have any issues with your socks. Even a hole in your Compression sock is covered by us! That said, I'd love to send you a replacement pair on us.

Please look out for a private message so we can get this process started for you! I look forward to helping.

Helpful Review? 8 People Have Voted
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