Read 226 Bye Bye Foundation Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 2.3
Rating Snapshot:
5 star: 50 4 star: 18 3 star: 10 2 star: 26 1 star:  122
Bottom Line: 31% would recommend it to a friend
Showing 12-22 of 226
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  • 22 out 22 people found this review helpful

    Bye Bye

    Well, the coverage of the Bye Bye Foundation was fair, but I've used better. My main problem with this foundation was the way it made my skin break out and get these ugly cyst type bumps. When I stopped using it, my skin cleared up, so after a few weeks I tried it again, and the same thing happened. So, bye-bye Bye Bye Foundation.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful

    Online ordering

    I received one of their samples in my Birchbox. I absolutely loved it. So I just got online and wanted to order the CC cream, the under-eye and foundation powder. I have never had such a hard time ordering anything online in my life. After four attempts online I talk to their customer service chat group. They gave me +1-800-365-5120 number to call if you managed at the patience to get through the automated questionnaires about cruises and your age my hat's off to you. All I wanted to do is order some makeup, and they have made it ridiculously impossible. And have lost a customer for sure.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 24 people found this review helpful

    Save your money. Beware!

    • Michigan,
    • Jul 27, 2017
    • Verified Reviewer

    Initially, I was extremely excited to try this product. That was short lived, considering that after I received my initial box I canceled and then they proceeded to charge me an additional three-month subscription! When I called and complained, it got me nowhere, and I was extremely frustrated. The sales lady told me I would receive a refund and I never did. And apparently, when I called back, I was told I was out of their return length to ever get a refund. $160 down the drain.

    Save your time and money and go elsewhere! I would rate this zero stars, but unfortunately, that is not an option.

    Bottom line: This company enjoys scamming their customers.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    Huge hassle!

    • Queen Creek, AZ,
    • Jul 26, 2017
    • Verified Reviewer

    I really do like the IT Cosmetics. The foundation has great coverage, and I love the finishing powder. But, I truly regret ordering this online! I've tried numerous times to cancel this membership and four months later (yes four) I'm still getting shipments! I had to go to the hassle of contacting my bank and putting a stop on the auto-pay. Even after all the calls and letters, it didn't stop them, and I received another shipment this month with a bill enclosed! I will never make this mistake again, ever. The cosmetics are great but not worth the headaches.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    Carefully read the rules on auto ship!

    • Massachusetts,
    • Jul 24, 2017
    • Verified Reviewer

    I did not see the notice on my invoice that all returns must be received within 60 days. When my shipment arrived, it had substitute items and items that I had multiples of. I also had items from the prior autoship that I returned. They have my product and my money but will not credit, refund or return the items that I returned past 90 days. I offered to pay the shipping if they would return my items but IT Cosmetics would not allow it. I will never purchase another thing from IT Cosmetics. Bare Minerals is a better option!

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    IT sucks

    This product does not do what it advertises, and when I returned the product, they said I was outside the return date and would not return the money they guaranteed on TV. DON'T BUY!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 12 people found this review helpful

    Really love IT!

    • Jun 29, 2017
    • Verified Reviewer

    I belong to the IT Cosmetics club and have a revolving charge membership. It saves me money! I have attempted to purchase individual items one-at-a-time from Amazon and found that I would have spent about 1/3 more purchasing Bye Bye Foundation, sculpting mini palette, dual ended brush, concealer, eyeliner, brow pencil and mascara. The mini palette that comes with the kit on your first delivery contains blush, highlighter, and bronzer. The foundation goes on great with the IT primer and smells lemony when I apply it. I save money being in the club. I found that the foundation moisturizes and smooths out my forehead lines. It covers my hyperpigmentation well, but I use another layer to completely cover the worst of my age spots.

    I'm 60 years old, and I am loving this line of cosmetics, and I recommend this product to anyone with one caveat: This foundation MAY not be for you if you have oily skin but how you prepare your skin for application may make the difference. This company makes eyeshadow palettes with all matte eyeshadows, which is perfect for me. I always order extra items for my kit and have no issues with automatic payment. I set my delivery for every 15 weeks, and I can move my delivery to up to every 20 weeks if I choose. This makeup is the BOMB. I love it!

    Just remember to layer it on stubborn or large spots. It really does look luminous and does blur your skin's flaws. Yes, I have slept in it, and it stayed on well without making me get whiteheads. The foundation works best with their skin primer (go figure!). Get it if YOU have dry skin.

    Bottom Line: Yes, I would recommend this to a friend

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  • 16 out 16 people found this review helpful

    Deceptive practices

    • Tampa, FL,
    • Jun 12, 2017
    • Verified Reviewer

    If I could choose zero stars, I would.

    Buyer beware! If you buy the product thinking it's a one-time purchase, even when you click that option, think again! They will charge you again and again. The have since taken down the "Try it Now" website to hide that they are ignoring their customers' purchase option.

    When challenging the additional charge, they stated that the "website" stated that if they were not notified within 28 days, they would charge on a subscription even though it was not ordered. Then when requesting a refund, since I never purchased the subscription and recurring products, they advised that they deducted shipping and handling for a product I never ordered.

    Buyer beware. They are using deceptive practices, plus the product does not work as advertised. I'm sticking with my bb cream, which works better than the IT Cosmetics product.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 21 people found this review helpful

    Liars!

    • Pennsylvania,
    • Jun 3, 2017
    • Verified Reviewer

    I ordered my first kit and it came in the mail within five days, and everything was fine. I would say everything other than the counselor was below average, but I thought it wasn't bad for $40 as advertised.

    But then for four months, they continued to take out $40, so I called them, and they said that was the total price of my package and they take it out in $40 installments for a total of almost $160! I called very upset because nowhere did I see or agree to that when I bought my first kit, but like they always say "there's a catch!"

    I told the lady had I known that I would never ever have paid that because I don't think the kit is worth it. She apologized and said she would send me one more kit even though I didn't want one. Of course, that was a lie as well! I never got anything.

    Bye Bye is a "lie lie" in my opinion!

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Crap

    I purchased a kit to cover a red spot on my nose, and it absolutely does not cover it, and you can still see redness. My biggest complaint is actually with being automatically signed up for a monthly supply. Then when I call, I'm told different information and continue to be billed. I wish I had never tried products from this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Good product

    • Sherburne, NY,
    • May 25, 2017
    • Verified Reviewer

    I was looking for a foundation that was not heavy like many full coverage foundations are. While I really liked this foundation, it was moisturizing and covered well without feeling heavy, I really dislike that you cannot just order the foundation and you cannot find it anywhere except online from IT. You are forced to buy it as part of a kit, and it is set up as an auto shipment. I did cancel my shipments because I like to buy my makeup when I run out and need it.

    Bottom line, would I recommend the product? Yes, IF I could buy just the foundation, I definitely would, but I refuse to have to buy the whole set.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 12-22 of 226

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