Christie Brinkley Authentic Skincare

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Christie Brinkley Authentic Skincare

Overall Rating


43 Customer Reviews


The Christie Brinkley Authentic Skincare product line promises to solve your skincare problems and keep you looking young.

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Customer Reviews

1.6 Stars out of 43 Reviews
5 Star:9% 4 Star:0% 3 Star:4% 2 Star:9% 1 Star:76%
14% Recommend This Company
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Posted on Apr 15, 2017

Free Trial 360 Recapture cream

By Sharron Edmonds, New Zealand, Verified Reviewer

For starters, this is NOT a free trial. 30 days to trial some cream. I don't think so. I had used about ¼ the first jar if that and decided I did not want this cream. Rang the 0800 number and canceled the order and was told by the customer service person I needed to return the jars of cream to stop being charged for them.

What are they going to do with a used bottle of cream? The mind boggles really. Maybe they get all the half full bottles and fill them up then ship out to some other poor unsuspecting customer. And to top this off she kept trying to sell me other creams and even offered to take 50% off the price - or maybe I knew someone who would like this product?? Something smells decidedly fishy here.

The free sample came with two jars in the pack - I ordered 1 FREE jar of cream. I did not ask for two and you expect me to pay to send it back? $208.17 for a free sample is not what I would call free at all. This is a well thought out scam to make big bucks out of people.

Come on Christie Brinkley, if indeed you do endorse this as your product at least have the decency to make a free sample exactly that - free!

Bottom Line: No, I would not recommend this to a friend

Company Response from Christie Brinkley Skincare, LLC.

Nov 29, 2017

Hi Sharron,

My name is Sarah, I am the Customer Relations Liaison for Christie Brinkley Authentic Skincare. It is our goal for you to have a rewarding and positive experience with our products and our service. Thank you for reaching out to our customer service and allowing us to resolve your frustrations. Please do not hesitate to send an email to with your contact information if you have any other questions or concerns. Thank you again.

Helpful Review? 77 People Have Voted

Posted on Mar 3, 2017

New customer

By Donna, Haverstraw, NY, Verified Reviewer

I am so surprised with the posted reviews. I have received the trial package less than a week ago, so I do not have a review for the products just yet. I do, however, have a review for the customer service I received today. Kim was very informative about every product and was patient in answering all of my questions, even if I had to repeat them. Her customer service was impeccable.

I am surprised to read from a reviewer that Christie does not use her own products; however, how true is that? I will do another review within two to three months on the product. So far I see no scam.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Mar 1, 2017

She doesn't use her own products

By Linda, Vacaville, CA, Verified Reviewer

Ok, so I just started buying Christie's skin care line because who wouldn't want to have her skin at 60 right? But she states on her web page she uses Olay Regenerate and Clarins products, so I'm confused.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Christie Brinkley Skincare, LLC.

Nov 29, 2017

Hi Linda,

My name is Sarah and I am a Customer Relations Liaison from Christie Brinkley Authentic Skincare. Christie was involved in every step in creating her Bio-Clock Activation system. From the sustainable packaging to ensuring that each formula is not only all vegan but also cruelty-free. Her favorite product within her line is the Complete Clarity Daily Facial Polish. She uses it daily!

Helpful Review? 27 People Have Voted

Posted on Jan 12, 2017

Beware a scam

By Michele Lemke, De Soto, WI, Verified Reviewer

I received an offer by email for a FREE sample of Christie Brinkley's skincare product. All I had to do is pay $1.99 for shipping. That is until the product arrived and I found out I owed $139.90.

There was no place on the original ad that there was any other charge for this sample. I called to find out that yes indeed there was a charge. I could return the items and that would take care of it. The biggest slap is they would not even pay for return postage.

Even if I liked the product I would never buy it because of their deceptive policies and their lack of caring about the deception. Is this how Christie makes her money?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 155 People Have Voted

Posted on Jan 2, 2017

Bad experience, horrible "return policy"!

By Carol B, Davis CA, Verified Reviewer

I have had the same terrible experience, but I almost tried for the free product, and ended up with almost $400 of stuff. I didn't complete my order and left the website and this still happened. I never received an acknowledgment of my order or any paperwork! I did dispute one charge on my credit card and got $99 back, sent 2 products back, received partial credit for one. Still trying to pursue, going to try to dispute another charge. I don't usually order free samples, but I went ahead and was going to try because I felt Christie Brinkley could be trusted. Right now I'm out about $180.

Bottom Line: No, I would not recommend this to a friend

Company Response from Christie Brinkley Skincare, LLC.

Nov 16, 2017

Hi Carol,

My name is Sarah, I am a Customer Relations Liaison with Christie Brinkley Authentic Skincare. Thank you so much for speaking with us about your experience with Christie's Bio-Clock Activation System. Please do not hesitate to email us with your contact information at if you have any questions. Thank you again.

Helpful Review? 143 People Have Voted

Posted on Dec 7, 2016

Cheated out of my money.

By Rosa Seymour, Lithonia, GA, Verified Reviewer

I ordered Christie Brinkley product back in May 2016. Shorty after ordering this product and before I had received it. I got a skin rash so when it was received I decided that I was not going to use it in fear of this rash may have gotten worse with this product.

I call their Customer Service dept and they gave me an RMA (Return number) to send it back.

I returned it thru the US Postal Service with a tracking number. After about 1 week it showed it was received in their Mechanicsville, Pa. location facility.

In approximately 60 to 75 days I received a bill for $139. I called the Customer Service department and they said it was not received it and at this time I no longer had the tracking receipt.

I went to the Local PO and they needed that number to see what they could find. Their Customer Service dept was extremely rude to me. I assume this is the way they get money from a customer, they waited 2 months or more to contact me.

I had never used the produce and honesty did not open it. I now see that they have put thru a charge to the credit card company for $69.00 and I assume they will again put through another installment.

I would have rather given $139. to one of my favorite charity organization than to give it to a company that I feel has stolen my money. So let me emphasize that if you ever return anything to this company make sure you keep the return label for as long as you live. Totally disappointed.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 98 People Have Voted

Posted on Nov 24, 2016

I was very Disappointed

By Brenda Barnes, Verified Reviewer

I have tried this for 3 months and my skin is still the same at it was before I tried it. I was looking for something for my wrinkles and dark spots on my face and this does not work for me. I canceled my subscription and they sent me Hydroxatone Beauty Dollars coupon and I have tried that previously and that didn't work for me either. So I am still searching for the right one.

I'm very disappointed!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 58 People Have Voted

Posted on Nov 6, 2016

Just Be Careful

By Bethany, New South Wales, Verified Reviewer

I have tried the "365" product and heeded the caution in the directions to not get it in my eyes. I did apply a thin film across my forehead. Within about 15 minutes it must have traveled down my skin close to my eyes. My eyes were running and burning for two days and nights despite washing my face and flushing my eyes with first cool water and when no help, Visine. I couldn't keep my eyes open long enough to see so I went to bed. The product gave me a nasty metallic taste in my mouth that didn't go away for several hours even with sucking peppermints.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 46 People Have Voted

Posted on Oct 18, 2016

Stealing From Hard Working People

By Lisa, Michigan, Verified Reviewer

I had the same experience as everyone else on here. I threatened to call the Better Business Bureau and hung up. One minute later they called me back offering 100% refund. I got my money back, now I'm working on reporting them to the BBB.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 52 People Have Voted

Posted on Oct 3, 2016

Be Careful What You're Doing & Read All Material They Send You - Credit Card Renewal Process

By Helen, Melbourne, Australia, Verified Reviewer

Be very aware when you buy this product, you are drawn into a renewal process. The creams come thick and fast, faster than you use them. To stop these, you can go online but apparently, you really need to call - search for a local number, there is one. For those that throw out the initial paperwork thinking you have bought the product once, this is the first mistake. Whilst the intention of this brand is 'convenience' it's the US approach to making money, and I'm not sure Aussies are used to this way of working. As for the cream itself. I liked the cream, but I also like other creams. My skin looks good but is it the cream, or my diet, sleep, my Lancome serum I've switched to, my SKII face cleanser and toner, who can know, BUT my skin looks good, so fairs fair. Just be clear on what you're doing so that the experience is a good one.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 44 People Have Voted

Posted on Sep 24, 2016

Beware of an allergic reaction

By Mt, Minnesota, Verified Reviewer

After using this twice, I have tremendous redness, itching and dry patches on my face; feels and looks like a bad sunburn. I can only imagine what damage it has done to my skin. Will see a Dr. for advice. I definitely should have checked out reviews and chemicals in the product before purchasing. I would never recommend this ; be very cautious!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 46 People Have Voted
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