Christie Brinkley Authentic Skincare

I ordered Christie Brinkley product back in May 2016. Shorty after ordering this product and before I had received it. I got a skin rash so when it was received I decided that I was not going to use it in fear of this rash may have gotten worse with this product.

I call their Customer Service dept and they gave me an RMA (Return number) to send it back.

I returned it thru the US Postal Service with a tracking number. After about 1 week it showed it was received in their Mechanicsville, Pa. location facility.

In approximately 60 to 75 days I received a bill for $139. I called the Customer Service department and they said it was not received it and at this time I no longer had the tracking receipt.

I went to the Local PO and they needed that number to see what they could find. Their Customer Service dept was extremely rude to me. I assume this is the way they get money from a customer, they waited 2 months or more to contact me.

I had never used the produce and honesty did not open it. I now see that they have put thru a charge to the credit card company for $69.00 and I assume they will again put through another installment.

I would have rather given $139. to one of my favorite charity organization than to give it to a company that I feel has stolen my money. So let me emphasize that if you ever return anything to this company make sure you keep the return label for as long as you live. Totally disappointed.

Bottom Line: No, I would not recommend this to a friend

I have had the same terrible experience, but I almost tried for the free product, and ended up with almost $400 of stuff. I didn't complete my order and left the website and this still happened. I never received an acknowledgment of my order or any paperwork! I did dispute one charge on my credit card and got $99 back, sent 2 products back, received partial credit for one. Still trying to pursue, going to try to dispute another charge. I don't usually order free samples, but I went ahead and was going to try because I felt Christie Brinkley could be trusted. Right now I'm out about $180.

Bottom Line: No, I would not recommend this to a friend

I received an offer by email for a FREE sample of Christie Brinkley's skincare product. All I had to do is pay $1.99 for shipping. That is until the product arrived and I found out I owed $139.90.

There was no place on the original ad that there was any other charge for this sample. I called to find out that yes indeed there was a charge. I could return the items and that would take care of it. The biggest slap is they would not even pay for return postage.

Even if I liked the product I would never buy it because of their deceptive policies and their lack of caring about the deception. Is this how Christie makes her money?

Bottom Line: No, I would not recommend this to a friend

For starters, this is NOT a free trial. 30 days to trial some cream. I don't think so. I had used about ¼ the first jar if that and decided I did not want this cream. Rang the 0800 number and canceled the order and was told by the customer service person I needed to return the jars of cream to stop being charged for them.

What are they going to do with a used bottle of cream? The mind boggles really. Maybe they get all the half full bottles and fill them up then ship out to some other poor unsuspecting customer. And to top this off she kept trying to sell me other creams and even offered to take 50% off the price - or maybe I knew someone who would like this product?? Something smells decidedly fishy here.

The free sample came with two jars in the pack - I ordered 1 FREE jar of cream. I did not ask for two and you expect me to pay to send it back? $208.17 for a free sample is not what I would call free at all. This is a well thought out scam to make big bucks out of people.

Come on Christie Brinkley, if indeed you do endorse this as your product at least have the decency to make a free sample exactly that - free!

Bottom Line: No, I would not recommend this to a friend

This is NOT a free trial. I signed up and received two jars when I only wanted one. I was billed for both jars, and when I tried to opt out, my Visa was charged the full amount, which was over $200.

The product doesn't work.

Bottom Line: No, I would not recommend this to a friend

I received my Activation Kit for $49.95 and went to cancel the auto ship only to learn I still owe $100.00 on the kit! The ad and the infomercial say nothing about that. So instead of returning it, I was offered to pay another $49.95 in order to keep it. I paid the ransom just to be free of it. What a scam! Cindy Crawford's skin care does not do such a thing.

Bottom Line: No, I would not recommend this to a friend

Rather than worrying about trying the actual product, I am disgusted by their underhanded selling style. I got an email offer that says I can try for free the Christie Brinkley Skin Care by paying only the $1.99 delivery fee. I signed up.

1) Misleading info - apparently it was USD, which is not that much more, but they omitted to mention it.

2) Apparently, the fine print says that I have signed up for an auto delivery every two months for $69.95 (presumably USD also), which I stumbled upon only when they made a follow-up call and I asked a few questions.

3) I called when I received the product, which jogged my memory to cancel the auto delivery and was told I have to pay for the supposedly free product or return it at my own cost!

I canceled and am going to return the product just on principle.

On top of that, when you call, the poor call operators (from the Philippines) try to sell you more of the night cream and speak at a hundred miles an hour over you! They are obviously being pressured to sell by scaring you into having to pay for the product or return it! What a terrible operation.

I would have thought that Christie Brinkley would not have to resort to such low selling tactics! I am disgusted, to say the least, and will never buy her products just on principle!

Bottom Line: No, I would not recommend this to a friend

Two days ago I put an order in for the "360-day and 360-night" creams. I have just checked out her site after receiving confirmation of order.

I found this review site and was horrified by all the stories of contact with the firm, also remembered I'd previously tried to return a product (with difficulty), so I rang our New Zealand 0800 number just now.

It took 15 minutes to get the return address and numbers required to be put on the package, plusit had already been shipped! Within 24 hours?

Like others had found, I was "talked over" non-stop at top of her voice. She insisted I must have someone else who would like my order, or their own order. Why was I returning it? Fair enough, but I explained I'd had a very bad reaction with a previous product and my Specialist Dermatologist had said DO NOT use since she had had others in trouble also. I was continually asked the same questions over and over! I ended up literally yelling back (swore as well!), demanding an email to confirm cancellation, still getting an ear-bashing. I couldn't hang up until I had return details.

When I had those written down and slammed the phone down, guess what? My mobile phone rang and I was being asked to do a survey on my experience! A row of one-star ratings, being the worst I could give! Buyer beware.

Bottom Line: No, I would not recommend this to a friend

I had a similar experience to you all. I thought it is free sample just to pay the postage. But it is not. I called yesterday and the customer service lady was terrible, I called today the boy who answered was really helpful. I didn't want to try the products; I want to return them and stop the payment plan they are taking from my bank. Really fake product. Do not get into it.

Bottom Line: No, I would not recommend this to a friend

They advertise as a free trial, however, they do not make it clear that it is a trial period. If you do not call to cancel within 14 days they bill you a hundred plus dollars. It is hardly enough time to try it and it is not properly disclosed. Total scam. If the product was good they would not have to cheat people out of money. Shame on Ms. Brinkley for doing this.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I have asked for my order to be canceled. Charge was inaccurate. I was not given an order number so that I can't get it stopped. It is the advertisement with Dr. Oz.

Bottom Line: No, I would not recommend this to a friend