Copper Chef Cookware Reviews

This is the biggest rip that I've ever experienced via online shopping.

Bottom Line: No, I would not recommend this to a friend

I called hotline before I made the order from buycopperchef.ca, they confirmed it's a Canadian website and if your address is in Canada the price shows in Canadian dollar. But after I placed the order, it showed me in US dollars.

I called customer service, they said to deal with this after I received the item. After I got it I called back, they told me to send the item back and pay for shipping.

Why do you create ".ca" website and don't say it's in US dollars?

Bottom Line: No, I would not recommend this to a friend

The product was not non stick. I requested a refund within the 60 day period, and received no response. Made second attempt one week later - no response. I called customer service, who refused a refund. I have documentation of requests for return and refund, but they would not allow me to provide this and would not let me speak to a supervisor to discuss a reasonable solution to my dispute.

Bottom Line: No, I would not recommend this to a friend

I bought 3 of these pans a couple of months ago, 1 for me and the others as Christmas presents. Tried mine out for the first time a couple of weeks ago. Made popcorn, but after making it I noticed copper colored powder on my stove (I have a glass top). Apparently, when I shook the pan it rubbed against the stove and the coating started coming off! Now I'm afraid if it comes off that easily on the outside will it come off on my food on the inside.

From reading the other reviews looks like it's not worth contacting Customer Service or sending them back. Should have checked the reviews before buying. Shame on me!

Bottom Line: No, I would not recommend this to a friend

I'm reading the reviews for this pan and had to add my comment. I don't know what pan these other people got in the mail, but it sounds nothing like the copper chef I received. Pan works GREAT. Everything the infomercial said it would do was spot on!

Our first meal was short ribs in the oven and the recipe was yummy. It cleans very well and cooks amazing. Did not have to 'season' the pan, and nothing sticks to it. I can't wait to make other recipes in the book. I would highly recommend this to anyone. Thanks copper chef!

Bottom Line: Yes, I would recommend this to a friend

Because of the reviews and videos on easily scratching and losing the non-stick of the Copper Chef pans, we have canceled our order. However, contrary to the reviews on poor customer service, we did not find that to be true with our experience. My husband spoke with two different people and they were both prompt, courteous and professional. Our order was immediately canceled with no hassle.

Bottom Line: No, I would not recommend this to a friend

I love this thing. I'm an ok cook, but my sister cooks like mother (great). We're from the South, so home cooked meals is our thing, but my sister has a habit of burning nearly every pot/pan she uses. But now when she walks away from the kitchen I'm still in the relax mode. I no longer have to remind her. She burned her greens in my copper pot and the pot is still like NEW. I honestly wish I could just afford to buy 1 for her of her own so she can stop using mine. It's my #1 go to in the kitchen just like TV said it would be. I love it.

Bottom Line: Yes, I would recommend this to a friend

Ordered my pot back in May 2016. It's July 1st and I still haven't received my pot. However they still charged my card. Called costumer service and they gave me the run around then told me the UPS guy couldn't find the address. But no one ever called me to let me know anything. So I asked to speak to a supervisor but the rep hung up the line, which was very rude.

Bottom Line: No, I would not recommend this to a friend

I am throwing away the $60 Copper Chef square pan I bought 5 months ago. I have experienced uneven cooking due to the concave shape of the bottom, foods are sticking and the "copper" bottom has begun to wear off, exposing aluminum.

I also wonder if it's safe to eat foods heated on Copper Chef's "Cerami-Tech" coating over time since the other features wore off so early.

Bottom Line: No, I would not recommend this to a friend

1. The rep. messed up my payments in spite of going over the details with her (Renae) 3 times. She decided to take the total payment all at once. Waste of time on the phone with CS rep who doesn't speak good English to rectify situation.

2. The skillet is no good at all. Supposed to be non-stick but sticks like crazy. Took pictures and send it to customer service but no reply yet. Now I suspect if the pot is non-stick.

Bottom Line: No, I would not recommend this to a friend

I received my pan from QVC, I am 84 years old and am not able to handle heavy pans anymore. It's light weight and love handles on both sides. I am a pretty good cook, have used a lot of pans in my life. So far I am very pleased. No sticking, food just slides out. I can cook just about anything, gumbo, soups, stir fry, pork chops, steak and other things. Last night I cooked Shrimp Creole & it turned out great. Just wiped out the pan, rinsed it under the faucet & I was done. I only use plastic utensils & don't have a scratches. I will let you know again after I have used it for a month or two. Yes I would recommend this pan to anyone.

Bottom Line: Yes, I would recommend this to a friend