Coventry Direct Reviews

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Coventry Direct

Overall Rating

4.7

143 Customer Reviews

Summary

Coventry Direct is a life settlement company that can purchase your life insurance policy for more than the surrender amount, but less than the death payout. Learn what customers are saying about this service

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Customer Reviews

4.7 Stars out of 143 Reviews
5 Star:87% 4 Star:5% 3 Star:0% 2 Star:1% 1 Star:5%
92% Recommend This Service
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Posted on Apr 19, 2020

Selling of term life policy

By Alan C., Newberry, FL, Verified Reviewer

I reached out to Coventry and received a call-back from Matthew Glanzberg. Skeptical to start, Matt was very patient and walked me through the process. He was always very helpful and responsive without being intrusive. I will be talking with him again about a second policy and will refer Matt to anyone that I know looking to sell a policy.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 21, 2020

Mary’s Life Insurance Policy Settlement

By Dennis G., Highlands Ranch, CO, Verified Reviewer

My wife, Mary, and I, Dennis, husband, were very fortunate and blessed to work with Ardit Hoxha of Coventry.

Throughout the entire life settlement process for Mary’s policy, Ardit was courteous, professional and explanatory...answering our questions fully and yet simply for us to understand. He stayed in constant touch with us and always promptly answered our telephone calls, text messages, and emails. He also took the initiative to call us on a regular basis as the settlement process took its course. He even called us to ensure that we had received the settlement check. Ardit is a very good "people person" and is a credit to his profession and to Coventry as well.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 23, 2020

Overall, the experience of working with Coventry was a good one.

By Richard B., Florida, Verified Reviewer

It was a pleasure working with Clint Files of Coventry. It was more of a process than what I had anticipated, however, Clint was very knowledgeable and helped walk me through all the steps. I would highly recommend anyone to work with Clint and Coventry to take care of the need to sell an insurance policy. I did learn that it is a long process and patience is a virtue. Many thanks to Clint Files for walking me through all that was needed.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 28, 2020

Very satisfied

By Mark M., Carmel, IN, Verified Reviewer

Had a very good experience with Coventry and my agent, Peyton Marcus. They did what they said they would do - no surprises. Took longer than anticipated but mostly due to pandemic. I would highly recommend.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 30, 2020

Sale of life insurance policy from Symetra to Coventry

By Vicki B., Idaho, Verified Reviewer

Starting in December 2019, Chris Collins walked me step by step through the process of selling my husband's life insurance policy. He attended to every detail, answered all my questions, and was polite and thoughtful. Based on this experience I would recommend Chris receive the highest rating! He is a valued asset to Coventry. Thank you Chris!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 6, 2020

Great experience

By Michael P., Dallas, TX, Verified Reviewer

I saw the Coventry advertisement on television and decided to call them to sell my step-father's life insurance policy. He is in assisted living and did not need to keep paying for a term policy. I was connected with Jordan Blackwell. The sale of a policy is a process and it is not a process you do frequently. Jordan patiently explained what was needed and kept track of my submissions. It took a while but we finally closed the transaction. I was working with a competitor that benefitted from Jordan's work and even though they offered slightly more, I went with Jordan and Coventry. I appreciated how he valued my time and business. I would recommend Coventry to anyone looking to monetize a term life policy.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 15, 2020

Excellent service!

By Loretta B., Willamette Valley, OR, Verified Reviewer

Drew Acker was the Coventry Direct representative that I worked with during this process. His service was excellent! He kept me informed every step of the way. I would definitely recommend this company to anyone considering selling their life insurance.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 15, 2020

William Perry's performance

By John S., Tarpon Springs, FL, Verified Reviewer

Ever since I started with Coventry, I was working with Bill Perry. I feel he is a complete asset to your business. He was friendly, kind, respectful, and resilient. He understood my needs and I thank him for that.

This process started a year ago, and I was facing to sell my policy or convert my policy. After careful consideration, I decided to sell.

I like to thank Coventry and William Perry for your support throughout this process.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

William Perry

He was always accessible to me

You did what was promised

No “cons” were specified in this review

Posted on Jun 18, 2020

Selling our Term Policy to Coventry

By John L., Indianapolis, IN, Verified Reviewer

I am glad to write a review about my experience these past few months in working with Coventry to sell our term life insurance policy.

Peter Hershon was the Coventry employee with whom we worked, and he was really terrific. Besides being extremely pleasant and easy to deal with, he walked us through every step of the process. He was also very diligent, detailed, and punctual in communicating with us as necessary. If he is representative of other Coventry personnel, they have a great company.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Peter Hershon!

No “cons” were specified in this review

Posted on Jun 21, 2020

Nothing but good things to say

By Jamie W R., Woodstock, VA, Verified Reviewer

Travis was very helpful. I would rate the overall experience as good! A bit time-consuming but in the end all worked out. In the future, my wife would like to do the same conversion with her policy!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Travis was great to work with!

Too much paperwork and follow-ups!

Posted on Jul 9, 2020

Great experience!

By Jane and Richard J., Savannah, GA, Verified Reviewer

We've been working with Peyton Marcus at Coventry Direct to help us with a Life Insurance policy. Peyton was always available throughout the process to answer any questions that might have arisen. He was personable, very receptive, and a pleasure to work with. We would be comfortable recommending him to anyone needing assistance in this realm.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professional

Quick to reply

Easy to work with

No “cons” were specified in this review

Posted on Jul 14, 2020

Excellent service

By Kenneth C., Woodland Hills, CA, Verified Reviewer

My overall experience was excellent. Mr. Marcus handled everything in an honest, straightforward, and timely way. Everything that was said was true and I had great confidence in Mr. Marcus.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professional

Courteous

Always kept informed about status of process

No “cons” were specified in this review

Posted on Aug 7, 2020

William P. was my contact and he was responsive, helpful, and critical in making this deal happen. Five stars to him for sure.

By Kenneth C., Portland, OR, Verified Reviewer

William P. was amazing. Specifically, he was attentive, responsive, communicative, and supportive. William was with us every step of the way and very patient with us during this COVID-19 influenced process. We enjoyed working with him very much.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Coventry gave us the best deal

Deal took a very long time to finalize, not William P.'s fault though

Posted on Sep 3, 2020

Positive experience with Coventry Direct

By Ardis S., Palos Verdes Peninsula, CA, Verified Reviewer

My experience with Mr. Marcus and Coventry Direct has been exceptional. Mr. Marcus's patience and kindness in handling my case has been outstanding. He patiently waited through my bout with COVID-19 and the death of my brother gently keeping in touch without pressure. Once the timing was right, he handled all the processing with great professionalism, explaining each step along the way. When problems arose, he handled them promptly and came up with very acceptable solutions to all. I feel that my experience with Coventry Direct has been a very positive one primarily due to Mr. Marcus. He is a great asset to your company and should be considered a valued employee.

The procedures that are in place by Coventry Direct are well laid out, easy to understand, and handled in a prompt manner. Having dealt with many companies over my 76 years, I would say that Coventry Direct is one of the best I have had occasion to deal with.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professionalism of company representative

Direct and well laid out procedures

Prompt service with good follow-up

Conservativeness of policy evaluations

Posted on Sep 4, 2020

Very helpful, very honest!

By Stuart K., Monroe Township, NJ, Verified Reviewer

They offered me somewhat more for my life insurance policy than its cash surrender value.

Peyton M walked me through the laborious process of filling out all the paperwork required. He kept me up to date at each stage of the process.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No surprises, everything they told me turned out as specified

Being kept up-to-date continuously throughout the process

The amount of time that Peyton spent with me in filling out all of the documents that were required

No “cons” were specified in this review

Posted on Oct 8, 2020

Easy to use

By Tony V., Lutz, FL, Verified Reviewer

I called a couple of other companies and wasn’t very impressed. But when I contacted Greg Knight, he was very helpful and made the process very simple. Enjoyed working with him.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Simple

No hassle

Quick

No “cons” were specified in this review

Posted on Oct 8, 2020

Greg Knight was excellent!

By Gertrude L., Las Vegas, NV, Verified Reviewer

The process was time-consuming. However, Greg Knight kept us informed throughout the process. Always responded very quickly to our emails and questions. He spent many hours on the phone with our life insurance company to obtain the needed documents that we were having difficulties obtaining.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 9, 2020

Coventry experience all good

By Calvwrt S., Plano, TX, Verified Reviewer

Greg Knight was very helpful and knowledgeable of the product you sell. He was honest about what to expect from the start.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Greg Knight's honesty

The speed of which my sale was handled

Greg Knight's professionalism

No “cons” were specified in this review

Posted on Oct 8, 2020

Very well done and thorough

By William E., Atlanta, GA, Verified Reviewer

I found Greg Knight to be very thorough and detailed. He was responsive to all of my questions and made the process more streamlined than I expected. Very well handled.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Attention to detail

Speed of payment

Very comprehensive

Amount of information needed

Somewhat time consuming

Posted on Oct 8, 2020

Greg Knight

By Michael M., Wheaton, IL, Verified Reviewer

Mr. Knight made the process easy. He was very responsive to my questions and moved the process forward efficiently. I am very happy with the result and felt the value received was fair for the policy ownership I transferred.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Unlocking cash value

There was a lot of paperwork

Posted on Oct 14, 2020

Selling my term life insurance

By Mitch S., Sammamish, WA, Verified Reviewer

Peter Hershon was from start to fruition during a very tough time available and informative. He understood my anxieties and concerns throughout the process. He worked to get me an equitable settlement and stayed the course through my hesitancy. I like the personal approach vs. dealing with an order taker and was versed in the comps in the industry and set realistic expectations.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Always available

Candid in expectations

Personable

Would have liked, of course, more money but given the parameters, I believe Peter did his best

Posted on Oct 23, 2020

Excellent experience

By Steven M., Louisa, VA, Verified Reviewer

My experience with Coventry Direct was extremely positive. Scott Kalbfleisch was an incredible person to work. He kept me updated on the entire process. I highly recommend this company.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Excellent customer service

Excellent communication with client

Very honest and forthright company

No “cons” were specified in this review

Posted on Oct 23, 2020

Great service

By Bernard D., Coconut Creek, FL, Verified Reviewer

Payton was a true pleasure to work with. He was a great one for paying attention to detail and holding my hand until we got things settled. He was professional and pleasant to work with and I would recommend them to anyone in the future. The overall system like any big system is a little tedious but Peyton held my hand to the whole thing and I got my check yesterday and I'm very pleased with the entire process.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professionalism

Courtesy

Attention to detail

It took longer than I had anticipated

It required a better paperwork on my part

That's all

Posted on Oct 23, 2020

Mr. Patrick

By Wilma R., Hayward, CA, Verified Reviewer

Hello,

I would like to thank Mr. Patrick for working with me since March of this year. Had a little difficult getting my loan lower. Mr. Patrick advised me to wait for a couple of months and we will try again.

Mr. Patrick was very patient with me and walked me through each process.

Very intelligent and hard-working man.

I will give him a thumbs up.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Patience

Understanding

Knowledgeable

No “cons” were specified in this review

Posted on Nov 16, 2020

Such a great experience!

By Veronica L., Colorado Springs, CO, Verified Reviewer

From the first time I spoke with Dan Glod, he was completely honest about the process and what to expect. He set up a timeline for communication and stuck with it. He was extremely thorough and I appreciated all the transparency. I was a bit nervous and skeptical going into this sale, because you never know which companies are really honest. Coventry is on point - fully transparent from the start! I cannot say enough positive things about this experience. Thank you for an honest settlement to help me get through this time of unexpected life issues and expenses.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Honesty

Transparency about the process

Quick responses to questions

Excellent communication throughout

It can take some time, but worth the wait

Posted on Nov 17, 2020

Life Settlement Purchase

By John K., Tustin, CA, Verified Reviewer

Peyton Marcus was courteous and very professional throughout the entire process of my sale. He informed me of the progress of the purchase and provided me with answers to all my questions. If given the opportunity I will recommend Peyton and Coventry Direct to my friends and family who may be considering this service.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professionalism

Follow-up

Truthfulness

No “cons” were specified in this review

Posted on Dec 9, 2020

Bill Perry - I'd recommend him to any of my friends

By Clarence B., Tucson, AZ, Verified Reviewer

Bill excelled at a number of points in the process:

1. He explained the overall process well.

2. He communicated and kept us informed at every step.

3. Bill was able to put together a competitive package that met our needs.

4. He built a trust level that we felt represented Coventry as an ethical and safe organization for us to deal with.

5. When things did not go as planned with other companies, he would get on the phone to the other organization and get the information we needed.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great communication with the company

Best overall offer for our policy

Flexible methods of transferring required information

Felt Bill was representing our interests

Took longer than I expected until he explained all the steps

Showing 109-135 of 143

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