FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Feb 6, 2019

Disappointed

By Bonnie A., Ontario, Canada, Verified Reviewer

Good morning. Quite simply, have not notice an appreciable improvement.

I am still bothered by persistent malware which I had hoped would be taken care of by this product.

Disappointed thus far.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Feb 7, 2019

Hi Bonnie,

Thanks for reaching out. If you are concerned that the FixMeStick might have missed something on your computer, please email us at support@fixmestick.com or live chat with us on our website www.fixmestick.com between 10am and 6pm EST and one of our agents would be more than happy to take a look for you!

Looking forward to hearing from you.

Best,

Claire

Posted on Feb 6, 2019

Great product and excellent service

By Bobby T., Harriman, TN, Verified Reviewer

I misplaced my FixMeStick and Laura contact me to see why I had not done a scan on my computer for an extended length of time. I replied that I had misplaced the Stick and she graciously said she could replace it a no cost to me. I should receive it in the next day or so! I have two computers set up in my study (I'm retired) and have another one in my office at my daughter's house some 500 miles away near Little Rock, Arkansas. I really value having the FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 6, 2019

FixMeStick has saved my computer more than once!

By Joe R., Sweeny, TX, Verified Reviewer

I didn't know that my computer was infected with the Dr/FakePic until I ran the FixMeStick. It infected my whole computer. Even had to let Support take over my computer and fix it. No other anti virus or malware will catch this virus. The Support can't be beat! They are the BEST! Kudos to Shruti for the help!

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 10, 2019

Impressed

By Anita S., Edmonton, Alberta, Canada, Verified Reviewer

I had to clean three different laptops with different degrees of infestations. I am quite impressed with FixMeStick. I just use the stick so I am not sure if there are any more issues with the laptop, but my initial response is a glowing hallelujah.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 10, 2019

GREAT SERVICE!

By Robert M., Langley, British Columbia, Canada, Verified Reviewer

I recently moved (November 1, 2018) after I sold my half of my townhouse to my sister. Unfortunately, I had some unwanted help in packing. When I began to unpack at my new place, putting my comp, stereo, and TV together, both remotes for my DVD Players, my TV, and stereo were missing from my electronics boxes along with my FixMeStick. The reason I waited so long before contacting FixMeStick was the forlorn hope they would turn up eventually. (That, and I had surgery in December and was in the hospital for 22 days.)

Now, I am not a geek. I can surf the net, send emails and go on eBay and Amazon and buy some things, but without FixMeStick or another good program, like it, my computer is filling up with unwanted junk. Having given up on finding any of them, I phoned FixMeStick and begged for help. The call was accepted by Jessica Szarek, and in a most pleasant voice, she quickly reassured me that things would get better fast and that they would mail me a new FixMeStick promptly, and that I would get it in the next five business days. GREAT SERVICE! Five stars out of five.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 11, 2019

Helped, but not great

By Becky C., Illinois, Verified Reviewer

This is the second computer I have used it on. The first was an older laptop that an IT person told my daughter was "toast," not worth working on. It got that laptop up and running pretty good for a 10-year-old laptop.

My desktop is just running slow all the way around. I had cleaned out a lot of files, done disk cleanup and defrag, run cleaning software and malware programs. After using the FixMeStick, the speed improved a bit, but not near as much as I was expecting it to.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Feb 11, 2019

Hi Becky,

Thanks for reaching out. I'm glad to hear the FixMeStick helped your computers!

If you're still experiencing a slow-running computer, try the steps in our blog article about how to speed up a slow computer here: https://www.fixmestick.com/blog/speed-up-your-computer/

There may be some steps you missed that could help speed it up! Further, we have a partnership with System Mechanic for all FixMeStick customers. You can find out more information about that here: https://www.fixmestick.com/system-mechanic/

If you'd like an agent to take a look at your computer to see if he can help, don't hesitate to send us an email at support@fixmestick.com and we'd be more than happy to help you!

Best,

Claire

Posted on Feb 12, 2019

Prior use and feedback

By Ron B., Rochester, NY, Verified Reviewer

I first tried the FixMeStick in 2015, and successfully cleaned up my desktop computer. It took a few hours, but was totally worth the wait. I'm happy to hear that it's still available for reactivation. I have been recommending it since my first time using it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 14, 2019

Hang on in there!

By Julie H., Brighton, United Kingdom, Verified Reviewer

When I received the FixMeStick I did exactly what it said on the packet, but unfortunately, it would not work on my Windows 10 PC. I rang the helpline and got through to a very pleasant agent who talked me through the procedure. I must admit it took 3 attempts for it to work, but it did state that this can happen, anyway we finally got there, in all fairness it took around 30/45 minutes to work, but we got there in the end. My agent, Alexandra, was so patient talking me through this, I cannot thank her enough. So if you have any problems, do not hesitate getting in touch with Support, which is free-phone.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 14, 2019

Great product

By Donald M., Grand Rapids, MI, Verified Reviewer

Not sure when I purchased my FixMeStick, so do not know when it expires.

I used it yesterday, on my home and laptop computers. Worked very well, found problems on both, cleaned them out. One on my laptop was never found by my WebRoot software.

Once again, great product. I would recommend to anyone that asked.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 15, 2019

Lost the FixMeStick

By Kevin M., Montreal, Quebec, Canada, Verified Reviewer

The FixMeStick somehow fell out of my pocket and I couldn't find it. I notified customer support and was told a replacement would be delivered in 6 to 10 days. It came within 3 days. Support from FixMeStick could not be better. I wish other companies had as good of support.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 15, 2019

Amerin2

By Bennett S., Ontario, Canada, Verified Reviewer

Amerin2 stands for American Indian 2 which is the name of my computer. I found the process the FixMeStick used was an excellent tool, it managed to get rid of some demons that I never knew attached themselves is hidden places. I knew the scan would take a bid and glad it did because I knew then that the product lived up to its name. I have a couple of other computers that are sitting here and will be using them with the stick. Thank you for the product and I look forward to hearing from you lot again with an even better product. Cheers guys.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 15, 2019

Excellent

By Lisa C., Sainte-Anne-de-Madawaska, New Brunswick, Canada, Verified Reviewer

I was very impressed with the easy instructions and also how easy it was to use. I would definitely recommend this to all my friends. I also think the price was not bad and that it was worth it.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 17, 2019

FixMeStick is not a gimmick, it actually really works!

By Mark C., Vancouver, British Columbia, Canada, Verified Reviewer

My computer was running slow and kept freezing up. I have an updated version of Kaspersky anti-virus and Maleware bytes on my computer. I used FixMeStick and it found two viruses and one maleware file on my computer which it was able to remove. Now my computer runs perfectly as it did before I had these virus files. I don't know why my antivirus software let these files through but FixMeStick worked and I couldn't believe it. I will definitely use FixMeStick again and highly recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 18, 2019

Unstick FixMeStick

By Rene J., Ontario, Canada, Verified Reviewer

I emailed FixMeStick because it got stuck on one page before the scan started. I rebooted, did a virus check to no avail, so I emailed them. They were quick to respond, I was very slow to react due to my schedule.

When I finally followed the procedure they sent me, it was an easy fix.

I've been with them for many years and this was the first hiccup, so I'm happy with the stick and support staff.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 19, 2019

Two Malware files were detected by FixMeStick, and I asked for help with the removal on my Mac computer.

By Edward H., Owens Cross Roads, AL, Verified Reviewer

Even though our communication was all done in a texting manor on our computers, everything went well and I was happy to know that the two infections, or you might say Malware, were removed by Kyrstin.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 20, 2019

Very good product

By C. A. W., San Marcos, TX, Verified Reviewer

Being 82.6, I have a little trouble sometimes understanding how to get new items. However, I got the FixMeStick to work and am very pleased with how easy it is to use. Anyone younger could figure this out a lot faster than I did because I use my computer mostly for surfing the web and sending e-mails.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 20, 2019

Short overview

By Jerzy D., Choszczno, Poland, Verified Reviewer

When I was in the US I had the Stick and it worked very well, I was very happy with the performance, left it to the family and they are using it. Now I am in Europe and like to have this over here, it's very handy, who knows, I might buy more in the future, it's a good tool to have, and it's easy to use and it's handy. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 21, 2019

Program implementation

By Domenic L., Canada, Verified Reviewer

I had a bit of trouble installing the FixMeStick and after about 6-8 tries with reviewing your instructions, I finally got it to run. I let the program run overnight. The next day it said that the program had finished and fixed. In my opinion, my computer is running slower than before, now what do I do?

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Feb 22, 2019

Hi Domenic,

Thanks for reaching out! I took a look at your most recent scan on Feb 13th where FixMeStick found and removed 6 threats from your computer!

If you're concerned that your computer is running slowly still, please contact us at support@fixmestick.com or on our website at www.fixmestick.com/contact/ and we'd be more than happy to take a look for you!

Best,

Claire

Posted on Feb 28, 2019

Stick not working.

By Laval B., Quebec, Canada, Verified Reviewer

I had a chat with Jess today for up to 4 to 5 hours. I had great service from him, but nothing was repaired. He will call me tomorrow and we will try to solve the problem. I hope so.

Maybe change the stick.

Thanks again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 22, 2019

Satisfied

By Wilbert T., Alberta, Canada, Verified Reviewer

You'll never know unless you try. Good thing that I've tried this product, now my laptop started to work faster like before. It really met my expectation. Satisfied and I can highly recommend it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 25, 2019

Automatic renewal

By Jack G., Milford, CT, Verified Reviewer

Kyrstin, the Customer Service Specialist, is awesome with her knowledge and speedy expertise with any issues that I have had in the past and up to date. Kind, caring, and professional that makes contacting FixMeStick an enjoyable experience.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 25, 2019

FixMeStick

By Kevin J., Baton Rouge, LA, Verified Reviewer

This is a great tool for the computer. I used it and my computer has gotten much faster and I am satisfied with the results. It’s very easy to use and it does everything as advertised.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 26, 2019

Excellent

By Rick T., Alberta, Canada, Verified Reviewer

I'm not great with computers but this FixMeStick was very easy to use. My Windows 7 did it by itself no problem, but I had to watch your video for my Windows 10 set up, following your instructions it was great, very easy, even I got it right. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 26, 2019

FixMeStick review

By Edward C., Jamestown, NY, Verified Reviewer

Instructions were confusing because you had three ways to do it, and that wasn't including the way to install it on Windows. One I figured out to do was easy. I had the scan done and had some stuff that had to be quarantined. It was easy to do and I was done for that month.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 26, 2019

FixMeStick

By Joanne S., Alberta, Canada, Verified Reviewer

So far the best Stick to really clean out my computer. Wow, a big difference in speed. Anyone who is thinking of buying one, do not hesitate, it really works. No worries if you don't like other programs? They take good care of your request or help questions very quickly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 27, 2019

No detailed record of erased threats

By Bernard B., Calgary, Alberta, Canada, Verified Reviewer

FixMeStick worked well after some fiddling about (rebooting, etc.) and various warnings about encrypted drives.

However, after cleaning my desktop PC of 5 various treats I wanted to go back and review the threats and maybe research them. The system does not keep a detailed record of erased viruses etc., just the number identified. So I have no record of what threats were identified unless I write them down before erasing them. Other systems I have used actually identified and named the threat in detail.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Feb 28, 2019

Hi Bernard,

I'm glad you're enjoying the FixMeStick and it removed threats from your computer! If you log into your FixMeStick account (if you haven't, you'll have to create one by clicking 'Get a Password') here: https://app.fixmestick.com/account/login/ and you'll see a detailed list of your scan history and all the threats that were cleaned!

If you have trouble with this, please reach out to us on our website at www.fixmestick.com/contact and we'd be more than happy to walk you through it!

Best,

Claire

Posted on Feb 28, 2019

FixMeStick

By Steven D., Sarnia, Ontario, Canada, Verified Reviewer

I've had a FixMeStick going on two years now and I love it. It keeps my computer running smooth and by testing it every month, it keeps my mind at ease. Thank you FixMeStick. Sorry, this is the best I can do, I'm not good with spelling a lot, but I'm so glad I got my FixMeStick two years ago. I love it, and I always tell my friends to buy one.

Bottom Line: Yes, I would recommend this to a friend

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