Flawless by Finishing Touch Review

By Lydia Noyes
HighYa Staff
Updated on: Mar 18, 2020

HighYa is supported by our readers. When you buy something through a link on this page, we may earn an affiliate commission. Learn more.

Staying on top of unwanted facial hair often involves an arsenal of razors, creams, and specialized tools. Is it possible to cut these products down to just one small shaver and enjoy the same results?

Flawless by Finishing Touch is a pocket-sized shaving tool designed to make it easy for women to remove unwanted facial hair. Unlike plucking, waxing, or using an epilator, Flawless by Finishing Touch promises a painless hair removal process that won’t leave your skin irritated afterward.

This discrete device is shaped like a lipstick tube so that it can be tucked into purses and pulled out for quick touchups at any time. The company claims that this shaver is equipped with German engineering technology to ensure you get a microscopically close shave.

Can this device possibly live up to the hype? Learn our perspective on whether to purchase this personal shaver here.

  • Small and discrete shaver for easy use
  • Includes a replaceable battery and shaving head
  • Might break after a few weeks
  • Some users complained it left their skin bumpy and caused ingrown hairs
  • Not waterproof

How Does Flawless by Finishing Touch Work?

Flawless by Finishing Touch works on all skin types to remove unwanted hair. Due to its small size, it’s considered best for facial hair removal, especially around the upper lip, cheeks, chin, and eyebrows.

The device boasts an 18k plated gold head, which the company claims makes it hypoallergenic and suitable for those with sensitive skin. The shaver includes a built-in light that highlights each hair as you approach it to ensure you don’t miss obvious sections. It runs off a single AA battery.

Note that Flawless by Finishing Touch isn’t a laser, hot wire, epilator, or traditional razor. Instead, it utilizes “Butterfly Technology” through a spinning head to shave the skin without making direct contact with it.

How to Use It

To use this shaver, remove the Flawless Cap and slide the switch on its side to the “on” position. This will both start the shaver and turn on the light.

You can then press the unit’s head flat against your skin (not at an angle) and move it with small circular motions to remove unwanted hair over that area before moving it somewhere else.

The device’s head will likely start to feel warm after you use it for several minutes – this is normal. You can use it daily to maintain your results.

Pricing and Refund Information

You can purchase each Flawless by Finishing Touch shaver from the company website for $19.99 per device. Each order qualifies for free shipping and includes a 60-day money-back guarantee.

This means that you can get a full refund on your purchase for any reason during this period, so long as you pay return shipping costs.

You can get in touch with Flawless’ customer service at (866) 972-4739 or at flawless@customerstatus.com.

We also found this device for sale at other retailers for the same price point.

Flawless by Finishing Touch

Buy Flawless by Finishing Touch from Amazon:

Flawless by Finishing Touch costs $19.88 on Amazon, and is available in six colors. Shipping is free (on orders over $25.00).

$19.88 from Amazon

Analysis of Customer Reviews

There are more than 130 reviews of Flawless by Finishing Touch on HighYa, averaging 2.6-stars. Here’s what these readers had to say about the product:

Common Compliments:

  • Works as described for easy hair removal
  • Easy to change out the battery when necessary

Common Complaints:

  • Led to razor bumps and ingrown hairs
  • Stopped working after a few uses
  • Difficult to clean
  • Some users struggled to get refunds
  • Hurts to use for some users


For those shopping for the best way to remove facial hair, there are lots of devices available for consideration. Amazon shoppers will likely look at the Panasonic Facial Hair Trimmer, the Leuxe Painless Hair Removal Razor, and the Fullife Waterproof Hair Removal System. The following chart highlights some of the differences between them:

Flawless by Finishing Touch Panasonic Facial Hair Trimmer for Women Fullife Facial Hair Remover for Women Leuxe Facial Hair Remover for Women
Cost $19.88 $23.99 $19.99 $19.98
Key Features 18k gold head, built-in LED light, replaceable AA battery, replacement heads are available Pivoting head to match your face’s contours, includes additional eyebrow trimmer attachments, replaceable AA battery Rated for waterproof use, built-in LED light, runs on an AA battery, replacement blade heads are available Hypoallergenic stainless steel blades, waterproof design, runs on an AA battery, replacement blade heads are available
Amazon Rating 4.0 (17,000 reviews) 4.1 (4,736 reviews) 4.3 (1,000 reviews) 4.2 (1800 reviews)

Comparing these devices, a few things stand out. First, each shaver costs approximately the same and has near-identical Amazon reviews.

The pain points for each device seem to be the same. Many shoppers wish these devices gave them a closer shave, irritated their skin less, and lasted longer before breaking.

One way the Panasonic trimmer differs from these other options is that it includes interchangeable attachment heads. This gives the tool a finer point than the other shavers and makes it ideal for detail work, especially around the eyebrows.

Both the Fullife and Leuxe shavers claim to be waterproof. This could be a selling point for many users who would want to shave in the shower. However, both products specify that this waterproofing is meant only for washing the devices after use. Neither is intended to be used under running water.

Finally, both Flawless by Finishing Touch and the Leuxe shaver claim to use hypoallergenic materials (stainless steel and 18k gold) to ensure the devices don’t harm sensitive skin. Customer reviews tell a different story, though, as many users complained of skin irritation and red bumps after using the shaver a few times.

While gold is considered to have antibacterial properties that may ensure that your shaver’s head stays pathogen-free, the plated head won’t offer protection against clumps of hair and skin cells that may get trapped in the device’s hard-to-clean areas.

The Bottom Line: Should You Try Flawless by Finishing Touch?

The Flawless facial shaver by Finishing Touch offers a compact hair removal device that it claims makes it easy for you to keep your skin smooth and stubble-free.

However, our analysis of customer reviews shows many believe that Flawless overpromised on the benefits of the Finishing Touch shaver. Many thought the device seemed cheap and was ineffective for removing their facial hair.

Some wrote that the device left patches of hair in place, while others complained it only performed a surface level shave and that their hair grew back within days, meaning that they had to use the device almost daily for any meaningful progress.

There’s no question that the Flawless shaver does work, but there’s a good chance it won’t end up being the last or best hair removal device you ever purchase.

Customer Reviews

Start your review of Flawless by Finishing Touch:
  • 136 Customer Reviews
  • 38% Recommend This Company
2.5 out of 5
5 star: 30% 4 star: 5% 3 star: 2% 2 star: 10% 1 star: 51%

 Our Promise to You

To safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.

Sort reviews by:

  • Just like shaving

    Overall Experience:

    I tried Flawless on my hand first. I had tiny hairs sticking up after I used Flawless. It's not a close "shave." I probably won't use it on my facial hair. I would not recommend this product.

    Bottom Line: No, I would not recommend this to a friend

  • Waste of money

    • By Lynn Knigge,
    • South Carolina,
    • Aug 4, 2017
    • Verified Reviewer
    Overall Experience:

    Don't believe any of the so-called great reviews. I bought this, and the only thing it does is light up and vibrate. It took no hair off anywhere; it's a waste of money. So mine went straight back to the store for a full refund. It's not worth two cents, let alone twenty bucks.

    Bottom Line: No, I would not recommend this to a friend

  • A rip off

    • By Jane Curtis,
    • Mabank, TX,
    • Aug 16, 2017
    • Verified Reviewer
    Overall Experience:

    Buyer beware. You must own a special battery charger to use it. The $19.99 price is just for starters. The head apparently wears out frequently, so you are encouraged to purchase at least two to start.

    I spent $41+, waited a month for delivery and got a unit I must charge on a special charger for eight hours before I can use it.

    Pass this up; it is a rip-off! Nowhere in their advertising does it mention you have to have a special charger to charge it up. I have $41+ worth of trash. I checked out the warranty, and it will cost you more to return it than you paid for it.

    Bottom Line: No, I would not recommend this to a friend

  • Could never get it to charge.

    • By Beth Burris,
    • South Carolina,
    • Aug 22, 2017
    • Verified Reviewer
    Overall Experience:

    I have tried charging over and over with no success. When I called customer service all I got was a flack. No help at all. I have learned not to order this kind of item. I wish they could have made an item like this that is battery operated.

    Bottom Line: No, I would not recommend this to a friend

  • Genuinely irritated!

    • By Bonnie Slick,
    • Pennsylvania,
    • Sep 14, 2017
    • Verified Reviewer
    Overall Experience:

    The device had a corroded battery and it was short, but the worst was yet to come. After one, use my face broke out in small blisters and caused a severe burn on my upper lip. The following day the hair was much coarser in texture and felt like a rough hair stubble. Extremely horrible experience. Claims that hair won't grow back thicker are not true. Because of their false claims, I'm probably going to spend thousands to correct the now more visible hair growth. Don't use this product ever if you don't want your peach fuzz to be more visible.

    Bottom Line: No, I would not recommend this to a friend

  • Waste

    • By Debbie,
    • Saratoga Springs, NY,
    • Sep 26, 2017
    • Verified Reviewer
    Overall Experience:

    I got it a Rite Aid. It was a waste of my $20.00. I would not recommend this to anyone. I would give this no stars, but in order for my review to post, they need at least a star on here. It is it's a piece of crap.

    Bottom Line: No, I would not recommend this to a friend

  • Waste of money

    • By Donna Fauci,
    • Myrtle Beach, SC,
    • Oct 9, 2017
    • Verified Reviewer
    Overall Experience:

    When I bought this, I wasn't quite sure how it removed the hair. When the hairs grew in, they grew in like a coarse stubble and no different than shaving, so evidently, it just removes them from the surface like a razor.

    Bottom Line: No, I would not recommend this to a friend

  • Very disappointed

    • By Denise G,
    • Billings, MO,
    • Oct 11, 2017
    • Verified Reviewer
    Overall Experience:

    After seeing the advertisement on TV stating "NOT AVAILABLE IN STORES," I order two from the website, only to discover Bed Bath & Beyond carried them for $19.99 and I used a $5.00 off coupon and bought it for $14.99 with no shipping. False advertising. The product does perform as advertised.

    Bottom Line: Yes, I would recommend this to a friend

  • Just bought this today and it already broken

    • By Michele,
    • Hyannis, MA,
    • Oct 16, 2017
    • Verified Reviewer
    Overall Experience:

    My first time using it on my top lip and sideburns, it didn't feel smooth, like there is still hair/stubble there. I went and took the head off so I could clean it properly, And when I took the head off, everything just fell apart. I tried to put it back together, but it wouldn't work.

    This product is good for it being discrete and for travel/on the go. That's if it doesn't break on you trying to clean it for sanitary reasons. So, in that case, don't take the head off to clean. I bought mine at Bed Bath & Beyond, and I will be returning it tomorrow! So disappointed!

    Bottom Line: No, I would not recommend this to a friend

  • They sent me a used one

    • By Michelle,
    • Perth, WA,
    • Nov 20, 2017
    • Verified Reviewer
    Overall Experience:

    I was so excited to receive this product, and once I opened it, I was sick to the core that there were small black hairs all over the packaging. YUCK! They had sent me a used one!

    It takes 48 hours for them to respond to you, and after a lot of backwards and forwards of them telling me that they are sorry, and that they will look at my feedback to better their service in future (not sure how that is going to help me in any way as I won't be buying from this scam of a company) they have refunded me the cost of the product but have not reimbursed me the postage and all other fees.

    So I have now got a product that I won't use, and it has cost me money. I'm not happy with this company at all. I purchased this from Love Living Chic.

    Bottom Line: No, I would not recommend this to a friend

  • "Crap-tacular"

    Overall Experience:

    I bought three of these. One did not work at all. It would not even turn on. The second and third came on but removed ZERO hair. I moved it in a clockwise and counterclockwise motion, and not one single hair was removed. Not from my face arm or leg.

    Total scam!

    Bottom Line: No, I would not recommend this to a friend

Showing 1-11 of 136

Write a Review for Flawless by Finishing Touch!

Share your experience to help others discover great products!

Write a Review
Flawless by Finishing Touch Review