Focallure Reviews

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Focallure

Overall Rating

3.0

603 Customer Reviews

Summary

Focallure offers cosmetics, including mineral makeup, eyeshadow palettes, eyeliners, and skincare. Learn what customers are saying so far.

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Customer Reviews

3.0 Stars out of 603 Reviews
5 Star:34% 4 Star:16% 3 Star:4% 2 Star:4% 1 Star:39%
53% Recommend This Company
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Posted on May 15, 2018

Very satisfied

By Sophia Jorgensen, San Diego, CA, Verified Reviewer

I am very satisfied with the quickness of delivery and the product itself. It was exactly the beautiful shade of pink I wanted. Just as the video promotes, the lipstick does not smear and will stay on your lips without getting on anything else.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Sophia,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Purchased lipstick

By Felicia Davis, Valdosta, GA, Verified Reviewer

I purchased some lipstick that I was very excited to try. I realized after at least two weeks passed that I hadn't received any confirmation of the item being shipped yet. After I contacted the company through email, I received an immediate response and within about 24 hours the product was finally shipped. This makes me wonder if somehow my order was forgotten before I reached out through email. The product overall seems to be good quality, but it doesn't appear to be the exact color that I ordered. The color I thought I actually ordered was much darker.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Felicia,

We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Not smudge proof

By Pamela Stoddard, New York, Verified Reviewer

I was intrigued by the advertisement showing a woman blotting her mouth and no lipstick was transferred to the tissue. I accidentally ordered two of the same color, but I like the color so I wasn't too upset. Upon my first attempt at wearing the product, I realized "smudge proof" is not accurate. The color is beautiful but I found myself applying it over six times during the day. I was under the impression this was a long-lasting lipstick that would blow any other product out of the water. I have seen the advertisement come up many times on Facebook with multiple lines from friends. I am curious to know what the secret is or if I'm doing something wrong during application.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Pamela,

We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Better than I expected

By Kim Carter Martinez, California, Verified Reviewer

I ordered two lip glosses from Focallure. They arrived quickly, and I was sure it was going to be a fraud so I tested them on my hands and wow, the colors were actually as described and I couldn't get them off my hands without a lot of rubbing. I will wear them on my lips tomorrow and I can't wait!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Kim,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Amazing!

By Whitney Little, Johnson City, TN, Verified Reviewer

I absolutely love Focallure lipsticks! They are super pigmented and never have to touch up during the day! I usually purchase Stila and Tarte, but would recommend this brand over any!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Whitney,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Matte lipstick

By Natasha Dean, Texas, Verified Reviewer

This lipstick is awesome. I received it and immediately put it on, I was able to kiss my husband, without his lips turning red. I love this product, had it for a day then my mom took it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Natasha,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Not as seen

By Tammy Nguyen, Everett, WA, Verified Reviewer

The color is pretty, but it doesn’t last as long as it was advertised. After one time eat/drink the color is gone. I was going to purchase more but now probably won’t. It took over three weeks to receive my order, not as promised.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Tammy,

We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Dissatisfied

By Janine Pretty, Newfoundland and Labrador, Canada, Verified Reviewer

I ordered two separate orders and I only received one. The lipsticks are supposed to be matte and stay on for hours, but I wasn't even eating or drinking, and in an hour it was completely off my lips. Really not worth the money. I should have tried one before I bought two full orders of them.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Janine,

We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Liquid matte liquid lip color

By Julie Cridlebaugh, Washington, Verified Reviewer

I really like the color of the Liquid Matte liquid lip color #4. Also, I appreciate its staying-on power! Being health conscious I am happy that it had no parabens, no phthalates, and it's cruelty-free!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Julie,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Pleased so far

By Heather Myers, Elizabeth, WV, Verified Reviewer

I just received my matte lip color yesterday and was dying to give it a try. As soon as I got home, I prepped my lips and gave it a go. I'm very pleased with the color saturation and the ease of application. So far the color has stayed on my lips. I have oily skin and find that most lip colors (even though they are long wearing) come off rather quickly. So far so good!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Heather,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Will have to try another one

By Jane Wong Ten Yuen, Melbourne, Australia, Verified Reviewer

I bought the Focallure waterproof matte liquid lipstick number 4 (French Beige). I feel it doesn't suit my natural lip color but I am picky when it comes to color on my lips. I don't know if that is possible but would be great if there were pictures of what the lipstick would look like on different colored lips.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Jane,

Thank you for your review. We will do the best to improve our products.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Love the color

By Jenell Long, New York, Verified Reviewer

I really like my new waterproof lipstick from Focallure. I will say it doesn't stay on as well as I had thought it would, but it does last throughout my work shift most days. I get many compliments on it. I would have liked to have been offered a matching lip liner though because it tends to bleed a bit sometimes. I will most likely order this product again because it's the best one I have found that has stayed on the longest to where I don't have to constantly reapply while I'm at work. I'm a waitress, and my appearance is everything to me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Jenell,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Stays in for days

By Angelina Tenney, Greenfield, MA, Verified Reviewer

The long-lasting, shimmer lipgloss is amazing! The color is exactly what I wanted, and it’s far better than any other long lasting lipstick/lip stain I’ve tried. I put on one coat, let it dry and went to work. It lasted through my 10-hour shift, dinner, a shower and a full nights sleep. I seriously couldn’t be happier with the product.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Angelina,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Lips

By Angela Tijerina, Texas, Verified Reviewer

I ordered four lipsticks. They are really beautiful colors and really last. You need to get the remover for them. I also ordered a loose pigment eyeshadow the color is so rich; it's gorgeous. I would highly recommend this makeup to any of my friends and family!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Angela,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Hair extensions

By Jill Larsen, Warrensburg, MO, Verified Reviewer

I ordered the hair extensions. I have black hair with some natural red highlights, and I ordered the black hair extensions. The color is perfect and looks so natural! The thickness is amazing and soft, blending with my own hair perfectly. I love the feel of the extensions and the color along with the thickness makes my hair look so thick, full, natural and beautiful. The curls are full of body and bounce, making my hair look full of life.

Then clips are positioned in just the right spot to clip in and they stay in place, which is sometimes hard to find, but these really stay in place. I like that the clips are placed in a way that they are hidden and can't be seen. Although, if I put them in too high on my head I have a harder time covering them up so they don't show but it is worth the effort in the end.

It is a great purchase, especially for the low price.

I just love having a thick full head of hair, even if it is not my own. I am very pleased with this product. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 21, 2018

Hi Jill,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

I am happy

By Denise Harper, Edwards, NY, Verified Reviewer

I will definitely be a repeat customer. I love the color! The color does seem to last hours! I will be trying many other colors and products. Excellent prices also. I will definitely be recommending it to friends and family members.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 24, 2018

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Got everywhere

By Daphne Warner, Dayton, OH, Verified Reviewer

It was not supposed to come off once applied. It was on my coffee cup, my fingers, on my papers at work. I brushed my face and it was just everywhere. CoverGirl and Maybelline 12 stain is five times better and actually works. Waste of money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Daphne,

We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Will be purchasing more

By Rebecca McKenzie, Ravenna, OH, Verified Reviewer

I purchased multiple lip glosses, the mascara, eyeshadow, and shimmer eyeliner. I have used all the products already and I am very satisfied with all of them except the shimmer eyeliner. It looks fantastic, but it takes a lot of work trying to get any of the liquid onto the brush. It also took multiple applications in order to see the eyeliner. The mascara was easy to apply and it instantly gave me thicker looking lashes. I also love the lip glosses, and they really do stay on your lips.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Rebecca,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Liquid lipstick

By Ricci, Tucson, AZ, Verified Reviewer

I ordered the Rose Gold liquid lipstick. My order arrived quickly probably within a week. I love the color! It's a little drying but I just put lip balm on before application, and it lasts all day.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Ricci,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

So soft

By Deborah Chambers, Bridgewater, Nova Scotia, Canada, Verified Reviewer

This is my first matte lipstick, and I am so very pleased with it. I love the applicator stick. I was worried that it would feel dry and would make my lips look cracked, but it didn’t. They stayed soft, and the color lasts a long time. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Deborah,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Great products, horrible customer service

By Alexandra Caban, Palm Beach, FL, Verified Reviewer

I ordered five lipsticks for an event I had coming up and when I ordered, shipping said 5-7 business days. The product took 3 WEEKS to get to me. I emailed customer service and asked for a refund after 12 days of not receiving my order since it would not be here in time for my event, and they said they could only refund 10% of my money back (which they still haven't). I finally got my order and tried the lipsticks today, and I do love the product, it is super long lasting. Although I love the product I'm not sure I would order again due to lack of good customer service.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Alexandra,

Thanks for liking the lipstick. We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Metallic lip stain

By Alaina Steele, Grand Prairie, TX, Verified Reviewer

I do love the fact that it really stays on and it's very pretty, however, it is quite a bit lighter than I expected it to be. Either way, I'll be buying it in the future because I think it's a really cool product!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Alaina,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Lipstick and beauty sponge

By Lexi Ginter, Cleveland, OH, Verified Reviewer

I got my order today and upon opening it, I can’t say I’m thrilled. The “beauty blender” is super small, plastic-feeling, smelly, extremely thin, and not at all what was pictured. It will probably just end up in the trash. Highly disappointed.

I was so upset when I opened the lipstick because it looked hot pink (I ordered Persian plum). However, it dried a lot darker and is a great shade. It has a nice matte finish and stays put. I really wish a liner close to the color would have been in stock. I’ll have to check back periodically.

Overall, I would say my experience was 50/50. I would have given 5 stars if the blender wasn’t so terrible.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Lexi,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Lipsticks are great!

By Bernadette Fret, Massachusetts, Verified Reviewer

I purchased three of your matte lipsticks, and they are great and last forever. I would recommend these products to everyone looking for a long wear matte lipstick. The colors were just as in the pictures. I have found my new favorites.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Bernadette,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Little disappointed

By Micah Taylor, Alabama, Verified Reviewer

I had high hopes and was very excited about my order. It was a buy 3 get 2 free deal, which I right was wonderful. However, I waited for over two months just to get my order. I also had to email the company to even find out WHY it was taking so long. It was then they informed me that part of my order was out of stock at the time of order, even though the website stated it was in stock. I finally got my order and tried them out, and wasn't happy. Two of the colors are identical, even though they are named differently. And none of them look like the photos. They are NOT waterproof and make your lips feel extremely dry. The color flakes off once it gets even a little wet, and gets all in your mouth. It was not at all like advertised.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Micah,

We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Did not receive my order

By Vanessa Legault, Gatineau, Québec, Canada, Verified Reviewer

I will like to put a good review as soon that I receive my Lip Gloss Métallique!

I would like somebody to contact me to tell me what is happening with my order.

They took more from the account that I see at the end of my order with the shipping and everything. They took only $7 more, but it is $7 they didn't tell me about.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Vanessa,

We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

Helpful Review? 1 Person Has Voted

Posted on May 15, 2018

Wishing the best

By Tricia, Burlington, Ontario, Canada, Verified Reviewer

Even though I have not tried this product yet (this is my first time ordering, and I have not been given it yet), the website was helpful and easy to look through. The prices are reasonable and seeing ads on Instagram of people wearing the product is very interesting and I have been looking at it and wanting to try it for a while. I can't wait to try it, will be inquiring purchasing more if all go well when the first product arrives.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Tricia,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful Review? 1 Person Has Voted
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