About HairMax

By HighYa Research Team
Published on: May 4, 2016

HairMax offers their customers a complete line of hair care products, including shampoos, conditioners, scalp treatments, supplements, keratin fibers, and accessories.

Perhaps their most popular products, however, are their lasercomb devices, which use low-level laser therapy (LLLT) to deliver light energy to your follicles.

As a result, they promise to “revitalize and enliven” follicles, stimulate growth factors, and even reverse the thinning process. This is a process known as photobiostimulation, which is similar to photosynthesis used in plants.

HairMax’s Lasercombs are clinically studied and FDA cleared for both men and women. The company even claims that over 90% of their customers experience “noticeable benefits” with continue use.

When it comes down to it though, is HairMax really a “breakthrough in hair growth,” or will it just leave you disappointed and out a lot of money? That’s exactly what we’ll help you decide in this review.

What Causes Hair Loss?

As we outlined in How to Choose a Hair Loss Product, the most common cause of hair loss is male and female pattern baldness (medically known as androgenetic alopecia), which affects 80 million men and women in the U.S. alone.

Here, a hormone known as dihydrotestosterone (DHT) “attacks” individual hair follicles. Over time, these follicles shrink and produce increasingly thinner hair (a process known as miniaturization), until they stop producing hair altogether.

Despite everything the medical community knows about hair loss, there currently isn’t a cure for male or female pattern baldness.

However, keep in mind that FPB and MPB aren’t the only causes of hair loss. This can also be the result of poor nutrition, some types of infections and medications, trauma, and poor grooming habits (everything from a dirty scalp to constantly wearing your hair in a ponytail).

In this case, how do HairMax’s products help you fight back against androgenetic alopecia or other causes of hair loss?

How Does HairMax Fight Against Hair Loss?

If you briefly browsed the HairMax website, you probably noticed all the different products they sell. We’ll talk more about how their shampoos and supplements work in just a second, but let’s first take a look at arguably the company’s most well known devices; their laser combs.

HairMax Lasercombs feature a number of laser diodes, each of which deliver “nourishing” light to your hair follicles, thereby increasing the amount of oxygen and other nutrients present.

In turn, this can energize follicles that are dormant in their catagen and telogen phases, leading to fuller, denser, and stronger hair. Through this low-level laser therapy (LLLT), the company even claims they can reverse the miniaturization we talked about in the previous section.

So, the next logical question is: how well does this technology work?

Is Low Level Laser Therapy Effective?

Overall, even though low level laser therapy has been tested for years, specifically related to hair loss—much of it performed within the medical community—authoritative websites tell us that clinical proof of its efficacy remains mixed, at best.

The good news is that the technology is largely considered safe.

Granted, this is for LLLT devices in general. What about HairMax’s, specifically?

The HairMax website lists 6 clinical studies showing regular use of their lasercombs resulted in significant hair growth, increased density (an average of 149 hairs per square inch), decreased hair loss, better manageability, and even “reversal of the thinning process.”

Important note: It appears each of these studies was conducted using the LaserBand 82, so it’s unclear if you’ll experience many of these same results with other lasercomb models.

Are HairMax’s Lasercombs FDA Approved?

In short, no. According to the company, these devices are FDA cleared, which simply means that 1) HairMax submitted a 510(k) premarket notification to the FDA (along with much of the research above), and 2) they found it to be "substantially equivalent" to a device that is already legally marketed for the same use.”

Now that we’ve talked about the technology behind them, let’s take a closer look at each of HairMax’s Lasercombs.

Which Laser Combs Does HairMax Offer?

Overall, the are four different lasercombs in the HairMax lineup:

HairMax LaserBand 82

This Pininfarina-designed device features 82 medical grade lasers that deliver maximum light to your follicles, along with a patented hair parting teeth system that helps you achieve optimal results. In fact, with LaserBand 82, HairMax claims your treatments can last as little as 90 seconds, three times per week.

Each LaserBand 82 comes with a rechargeable battery, power cord, user manual, and Quick Start guide.

HairMax LaserBand 41

The newest model in HairMax’s lineup, the LaserBand 41 is designed for speed, since it can be used in as little a three minutes, three days per week.

As its name implies, LaserBand 41 features 41 medical-grade lasers (no LEDs) to stimulate hair follicles at the cellular level, to promote hair growth, and reverse hair thinning. And with its Flex-fit band design, it should be comfortable for most head sizes.

LaserBand 41 is also lightweight and portable, making it ideal for travel, as well as for freedom of movement during use.

HairMax Ultima 12 Lasercomb

Compared to the 82 model, Ultima 12 looks much more like an actual comb. With less surface area, it features 12 medical grade laser modules that promise to deliver “gentle, nourishing” light to your follicles.

After using Ultima 12 three times per week for 8 minutes each session, the company claims you’ll slowly start noticing denser, fuller, and healthier hair.

Your Ultima 12 Lasercomb will come with a charging cradle/stand, deluxe storage case, power cord, user manual, and Quick Start guide.

HairMax Prima 7 Lasercomb

Features seven medical grade laser modules. When used three times per week for 15 minutes each session, HairMax claims Prima 7 can promote new hair growth, increased density, and healthier, fuller, more attractive-looking results—in just weeks!

Each Prima 7 includes a storage stand, power cord, user manual, and Quick Start guide.

Advanced 7 Lasercomb

Originally released in 2011, the Advanced 7 represents HairMax’s first generation LaserComb, which uses seven laser modules that can help you experience new hair growth, along with increased density and fullness. Simply use the device three times per week for 15 minutes each session.

Your Advanced 7 lasercomb will come with a storage stand, user manual, Quick Start guide, and 4 AA batteries.

What’s the Difference Between Each HairMax Lasercomb?

Other than price, which we’ll discuss shortly, what’s the real-world difference between each HairMax Lasercomb?

It appears that each device features the exact same type of laser diode, but the number can vary by model. Consequently, the more diodes included in the lasercomb, the more coverage you’ll experience, thereby reducing the amount of time spent per session.

For a side-by-side comparison, be sure to glance at HairMax’s Device Comparison page.

With this in mind, it appears that between the highest and lowest priced models, you’ll save about 13.5 minutes per session. Be sure to keep this number in mind.

Will HairMax LaserCombs Work With Your Hair & Skin Type?

According to the Hair Max website:

“HairMax Laser devices are indicated to treat Androgenetic Alopecia, and promote hair growth in males who have Norwood Hamilton Classifications of IIa to V and in females who have Ludwig (Savin) I-4, II-1, II-2, or frontal patterns of hair loss and who both have Fitzpatrick Skin Types I to IV.”

The first two links above feature charts you can easily use to see where you fall on the baldness scale (as always, it’s a good idea to talk with your doctor, too).

The third link uses a quick quiz to show where you fall on the skin type scale. In either case, they won’t take too much of your time, but they’re mandatory to review before purchasing a HairMax lasercomb.

What about HairMax’s other hair loss products?

HairMax Hair & Scalp Treatments

Density Activator

A leave-in serum treatment that uses a peptide complex—along with other nutrients, antioxidants, and “known DHT blockers—to provide stronger, denser, healthy, and vibrant hair. Ingredients include:

Water, Silicone Quaternium-2 Panthenol Succinate, PPG-26 -Buteth-26, PEG-40 Hydrogenated Castor Oil, Apigenin, Oleanolic Acid, Biotinoyl Tripeptide-1, Panthenol, Melaleuca Alternifolia (Tea Tree) Leaf Extract, Glycerin, Serenoa Serrulata Fruit Extract, Centella Asiatica Leaf Extract, Thermus Thermophilus Ferment, Niacinamide, Algae Extract, Silanediol Salicylate, Mentha Piperita (Peppermint) Oil, Fragrance, Sodium Dilauramidoglutamide Lysine, Butylene Glycol, Carbomer, Ethylhexylglycerin, Phenoxyethanol, Triethanolamine

Density Conditioner

A restorative, lightweight formula that hydrates and restores, leaving your hair “full, silky, and more manageable.” Ingredients include:

Water, Behentrimonium Methosulfate, Cyclopentasiloxane, Dimethicone, Glycerin, Stearamidopropyl Dimethylamine, Cetrimonium Chloride, Cetearyl Alcohol, Panthenol, Sodium PCA, Fragrance, Polyurethane – 34, Citric Acid, Menthol, Methylisothiazolinone, Methylchloroisothiazolinone

Density Shampoo

A lower pH option that gently exfoliates your scalp to remove excess sebum buildup, without stripping essential oils. As a result, the company claims you’ll “enhance the vitality, thickness and volume of your hair.” Ingredients include:

Purified Water, Sodium C14-16 Olefin Sulfonate, Sodium Cocoamphoacetate, Glycol Stearate, Cocamidopropyl Betaine, Sodium Chloride, Cocamidopropyl Hydroxysultaine, Phytic Acid, Cetrimonium Dimethicone PEG-8 Olivate/Succinate, Silicone Quaternium-2 Panthenol Succinate, Fragrance, Mentha Piperita (Peppermint) Oil, Silanediol Salicylate, Melaleuca Alternifolia (Tea Tree) Leaf Extract, Glycerin, Serenoa Serrulata Fruit Extract, Capsicum Frutescens Extract, Algae extract, Centella Asiatica Leaf Extract, Thermus Thermophilus Ferment, Butylene Glycol, Trietanolamine, Methylisothiazolinone, Methylchloroisothiazolinone

Density Revitalizer

Another treatment that can help dissolve excess sebum, along with perspiration and environmental pollutants, thereby invigorating your scalp. Ingredients include:

Purified Water, Alcohol Denat., Sodium C14-16 Olefin Sulfonate, Sodium Cocoamphoacetate, PPG-26-Buteth -26, PEG-40 Hydrogenated Castor Oil, Cetrimonium Dimethicone PEG-8, Olivate/Succinate, Silicone Quaternium-2 Panthenol Succinate, Phytic Acid, Cocamidopropyl Hydroxysultaine, Menthol, Menthyl Lactate, Fragrance, Methylchloroisothiazolinone, Methylisothiazolinone

Hair Fibers

HairMax’s hair building fibers made from keratin protein statically cling to your existing hair, and can provide “dramatic” density, volume, and natural-looking coverage. Then, these hair fibers easily wash out with shampoo.

These appear to be similar to other hair fibers from companies like Toppik, Caboki, Viviscal, Miracle Hair, CUVVA, Infinity, and XFusion. Whether or not you’ll achieve “natural-looking coverage” with these types of fibers largely depends on the extent of your balding and application method, so your mileage may vary.

What’s Contained In HairMax’s Supplement?

According to the supplement label on the HairMax website, it contains:

Of these ingredients, authoritative websites like WebMD tell us that no single one has sufficient clinical evidence showing it to be effective for treating hair loss, although they might have a cumulative effective (as often claimed by hair supplements manufacturers) when used on a regular basis.

To this extent, we’re told there is some mounting evidence that biotin might be useful for treating hair loss. Typically though, this only occurs if the hair loss is a result of biotin deficiency.

Also, hyaluronic acid is used in tens of thousands of skincare products, since it effectively traps moisture. However, according to authoritative sites, there doesn’t seem to be enough evidence showing it can reduce hair loss in any way.

Potential Side Effects for HairMax’s Supplement

Based on the ingredients profile, few people will experience any side effects from HairMax’s supplements, other than mild digestive upset and perhaps temporary flushing from the niacin.

However, taking lower doses of selenium for long periods of time can increase the risk of developing diabetes. And in rare instances, MSM can also cause “insomnia, itching, or worsening of allergy symptoms.”

Regardless of which HairMax product you’re interested in, how much will you pay?

How Much Do HairMax Products Cost?

HairMax’s products are priced at follows:

  • LaserBand 82: $799
  • LaserBand 41: $499
  • Ultima 12: $399
  • Prima 7: $199
  • Advanced 7: $195
  • Density Activator (3.4 fl oz/100 ml): $37
  • Density Conditioner (8.5 fl oz/250 ml): $20
  • Density Shampoo (8.5 fl oz/250 ml): $20
  • Density Revitalizer (4.2 fl oz/125 ml): $18
  • Minoxidil 5% Extra Strength (two 60 ML (2 fl oz) bottles): $19
  • Supplement: $18
  • Hair Fibers: $35
    • Fiber Applicator: $16.95
  • Accessories: $7.50 - $25

For Lasercombs, HairMax offers a 3Pay installment plan to help defray the costs.

All HairMax laser devices come with a 5-month money back guarantee, less S&H charges and a 20% restocking fee. To quickly put this in perspective, this means if you purchased the LaserBand 82, you could lose nearly $160 in fees.

HairMax Lasercombs also come with a 2-year warranty against defects in materials or workmanship.

In order to request a refund or process a warranty claim, you’ll need to call customer service at 800-973-4769.

Considering everything we’ve talked about so far, what are HairMax customers saying?

Are There Any Online HairMax Reviews?

HairMax’s products have been around for years, so there’s quite a bit of online customer feedback.

For example, HairMax’s Advanced 7 Lasercomb had an average rating of 3.1 stars on Amazon based on nearly 150 reviews, while the device had a higher rating of 3.8 stars on Ulta.com. In both places, common compliments referenced increased hair thickness/density, while most complaints referenced high price and failure to provide results (or at least, results that weren’t in line with the price).

What about the top model Laserband 82? The only online customer reviews at the time of our research were on QVC.com, where 2 customers gave it a 5-star rating, complimenting its results and short treatment sessions. They both mentioned price as a potential drawback, although one claimed “the results are phenomenal.”

According to the HairMax website, the device was featured in high-profile publications like TIME, NBC, Allure, GQ, CNN, and Men’s Fitness, although a lot of this involved little more than quick blurbs.

From a company perspective, HairMax products are manufactured by Lexington International based out of Boca Raton, FL. They had an A+ Better Business Bureau rating at the time of our research, with just 1 closed complaint (as of 1/18/17).

Will HairMax Reduce (Or Reverse) Your Hair Loss?

Although the clinical evidence for HairMax’s laser devices seems stronger than for many other low level laser therapy devices currently on the market, this doesn’t necessarily mean they’ll work for you. Why?

First, these devices are only intended for individuals experiencing certain phases of pattern baldness, and for those with certain skin tones. Obviously, if you fall outside these parameters, you’re much less likely to experience results.

Second, even if you fall within these guidelines, pattern hair loss is a process that remains largely a mystery to the medical community. So, it’s perfectly feasible that the device could work fantastically for you and not at all for your neighbor, even if you have the same diagnosis and balding progress.

What about HairMax’s other products? Based on the ingredients they contain, it doesn’t seem like they’re terribly different than ones you’d find from other companies like Viviscal and Scalp Med.

And although we certainly give every product the benefit of the doubt, based on years of experience and research—not to mention feedback from authoritative websites, we’d be extraordinarily surprised if HairMax’s supplement provided real world results.

Taken together, if you’ve tried everything else on the market, it might be worth giving one of HairMax’s lasercombs a try. Just keep in mind two things:

  1. Other than saving 13.5 minutes per treatment, there doesn’t appear to be anything meaningfully different between the lowest and highest-priced models, so you’ll have to figure out if this time savings is worth the extra $600.
  2. Although HairMax stands behind their products with a 5-month return window, you’ll lose 20% in restocking fees if you request a refund.

What did you experience with HairMax’s products? Did they work? Tell us about it by writing a review below!

Read 11 HairMax Customer Reviews and Complaints

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Average Customer Rating: 1.6
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 3 1 star:  7
Bottom Line: 9% would recommend it to a friend
Showing 1-11 of 11
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  • 2 out 2 people found this review helpful

    It helped in the beginning but something else really worked!

    • Tennessee,
    • Nov 18, 2019
    • Verified Reviewer

    I am in my 70's and about 8 years ago, my hair began really thinning. I then bought a refurbished HairMax laser comb for $350. It did increase the number of hairs on my head. Over the years, however, my hair began dramatically falling out and large areas of my scalp were showing. The laser comb was no longer helping. I then had my hair follicles checked by a dermatologist and learned my hair follicles were healthy. I then began using Rogaine (5% minoxidil) and NutriOx shampoos, conditioner, and scalp therapy. After 3 months I saw that new hairs were growing. I now have a full, normal-looking head of hair. I had tried Rogaine about 15 years ago and it made my scalp itch so I stopped it. Apparently the formula has been changed and it no longer itches. I am literally thrilled with how my hair, which has never been all that full, looks.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Unit has a short life span

    • Ohio,
    • Oct 18, 2019
    • Verified Reviewer

    I purchased this item less than a year ago from QVC. I have used it regularly in conjunction with Kirkland brand minoxidil. I also used hot oil treatments and head massage. I have experienced new hair growth, as determined by a darker hair color growing in, although my hair remains thin. I attribute the new hair to both, the minoxidil and the HairMax band, as I cannot tell which one is working. My issue with this particular band is that in less than one year, approximately a month after the 6-month warranty, the band cuts off before the treatment is finished, an indication to me that the band is dying. I have owned the LaserComb 9 for a couple of years, and thought the band would be more convenient, and it is. However, the band is too costly for an item that will most likely last less than a year. I am a senior female on fixed income, and I hesitate to order another HairMax laser product because of the short lifespan. Buyer beware. I feel cheated, taken advantage of.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Doesn't appear to work

    • St. Louis, MO,
    • Aug 7, 2019
    • Verified Reviewer

    I bought the HairMax Laserband in January of this year. I have used it faithfully as directed for nearly seven months. I have not noticed any change whatsoever in hair growth or thickness. The only positive sign I see is that my hair does not seem to be shedding the way it was before I started using the band. I think I have tried nearly everything on the planet to try to regrow my hair - except Minoxidil, and I am allergic to that. I wear a wig and lots of hats/scarves but nothing can substitute for your own hair.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 19 people found this review helpful

    HairMax Laser Band 82 - DOES NOT WORK

    • Denver, CO,
    • Mar 24, 2019
    • Verified Reviewer

    I gave this product an honest and fair try. I purchased the HairMax Laser Band 82 in December of 2017. I took pictures of my head from different angles as "before" pictures. I did the laser treatment three times per week as they recommend. I also purchased and used their Shampoo and Conditioner and their Acceler8 hair booster. After 15 months of faithfully using all their products, I had NO change or improvement with my hair. In fact, if anything, I lost more hair. Their products do not work.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 14 people found this review helpful

    HairMax Hair, Skin and Nails

    • Illinois,
    • Nov 21, 2018
    • Verified Reviewer

    Do not waste your money on this product, it doesn`t work at all.

    No changes in hair, skin or nails!

    When I called to return the 3rd bottle for a refund, they said, “No refunds And you need to use other things with the supplements.”

    FYI, Best not to use any supplements that contain MAGNESIUM STEARATE (IMMUNE SUPPRESSER) as one of the ingredients!

    I actually did not see that on the label when I ordered.

    Bottom Line: No, I would not recommend this to a friend

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  • 25 out 31 people found this review helpful


    Looks like the same laser deal as I had to take to small claims, and I was defeated by none other than the doctor and his smart crew. That set me back a total of $4,000. and I knew others also taken in by the scam. Believe me, I gave it a good try, as did others. Shortly thereafter this disappeared. Now here we are again, a new presentation, same old story. It is a scam, and you’ll soon find this out. Please pay attention! By the way, this was some years ago!

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 23 people found this review helpful

    Doesn't work

    I purchased a HairMax band from QVC (thankfully since they had a 6-month return policy) and it didn't do a thing, so I was able to return it for a full refund. Don't waste your money!

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 25 people found this review helpful

    Doesn't work

    I purchased a HairMax Laser Band and used it as directed. It did nothing and was very disappointing. Happily, I purchased this product from QVC and had six months to test it, so I was able to return it for a refund less shipping charges.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 22 people found this review helpful

    Worked for me. Thicker hair, more hairs.

    I was very skeptical about this and thought it was nonsense when I saw it on QVC. But, with a half year guarantee, I figured why not?

    Like most people, I used it for a few days then stopped. Then I said I have to at least use it as directed and did it three times a week for four months straight, never missing a day. I noticed after about 3-4 months that there were much less hairs in the shower each day and my hair in the front and sides were getting better. Did my hair magically go from none to a full head of hair? No. But you can't wait that long until you use this.

    I had about 85% of my hair with thin spots here and there, but now it seems close to 90%, or at least the hair is not continuing to thin as fast. It appears to work for me, but you have to use it every other day for at least four or five months and not stop. When I stopped after that time, after a month or so there was more hair in the shower. Now I am not stopping, and the hair is not as bad like I said above.

    Bottom Line: Yes, I would recommend this to a friend

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  • 22 out 29 people found this review helpful

    LaserBand 41 too big

    LaserBand 41 and HairMax are doing nothing more than giving one false hope. First off, they were quick to sell me the LaserBand 41 for $490.00, never put it on my head, and told me to use it for 30 days every other day, and then every day.

    The day after I purchased the Band, I call the gentlemen that sold it to me and told him it was very large on my head, making it quite uncomfortable to use. He then quoted, "Guess I should have done a fitting." I demanded that I come back to show him how it fit to my head.

    I went back to see him, and I told him the only way I could operate the band is that I had to squeeze it to my head and it left teeth marks. Can you believe this guy told me to continue to use it that way? Oh and by the way, it does absolutely NOTHING for thinning hair in a woman. I then asked him what I should do after the 30 days, quote "oh keep me posted."

    Stay away from this company, they are looking to prey on women that having thinning hair and make a quick buck. Really, thanks for the daily teeth marks on my scalp!

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 29 people found this review helpful


    My experience with HairMax was short lived. The activator follicle booster turned my scalp beet red. I have very dry and sensitive skin. This product contained DHT and sulfonate, which I am highly allergic to via a licensed dermatologist findings. I do have genetic (female) pattern hair loss. I wanted this to work so bad. I even tried the HairMax without the booster, and it still turned my scalp red, however, not as bad and I don't think it was because the UV light was too strong. It seems to dry my scalp out and made it itch even more. Sad to say it is going back since I don't have $200.00 to waste.

    Bottom Line: No, I would not recommend this to a friend

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