Hims Hair Loss Treatment Reviews

After being on finasteride for 18 months, I developed serious side effects such as gynecomastia and testicle pain. After trying to talk to the “doctor” that prescribed my medication I was repeatedly ignored. This is a serious violation of all medical laws and if a real doctor says that I’ve done irreversible damage I will undoubtedly look into filing a malpractice claim. For the sake of your health, please avoid this company at all costs.

Bottom Line: No, I would not recommend this to a friend

After trying it for nearly a year I realized the product doesn't work. This wouldn’t be so bad in itself, maybe it just wouldn't work for me specifically. But it gets worse.

When I tried to cancel, they made it nearly impossible. When I get ahold of a person they say ok canceled but continue to charge me. Online is unnavigable for cancellations. And six attempts at phone cancel later I’m still being charged. I think it’s a card charging scam.

Bottom Line: No, I would not recommend this to a friend

I've only been using hims for three months, but that seems to be enough to realize it's time to look elsewhere.

The customer service, if ever needed, is spotty at best. My second month, they were out of product and didn't inform me for another month. And getting a response takes a few days everytime for me.

As far as the product, the shampoo is missing a lot of key ingredients known to be useful for hair regrowth, like saw palmetto, beta-sitosterol or ketoconazole. And I've noticed a surprisingly high amount of hair in the shower.

Because of that, it only makes me wonder the purity of their other products. That's only my personal three-month experience, and I've switched over to other products now.

Bottom Line: No, I would not recommend this to a friend

Hims is not a two-star company to be sure. All their products are fine, and the kits are nicely packaged, and I at least feel as though my hair looks thicker.

The main flaw is that sometimes a hold will get placed on your account because you need to get the prescription renewed. This process seems straightforward but ends up hitting snags for whatever reason, so they put a hold on shipping, but I have not been charged during these hold times. The real issue is you have to hope the CX team doesn't lose track of you while resolving the issue.

P.S. I write this only because of most reviews on HighYa seem as if they are purchased by competitors. That being said (and hopefully passing through), I wanted to say something in Hims defense.

Bottom Line: Yes, I would recommend this to a friend

I enjoy the service so far. A lot of people are complaining about customer service and giving it 1 star, and below I'll talk about that.

But for now, their products are pretty great for the pricing honestly. You get a free appointment, there's no "schedule" like someone down there said. You simply join the site, apply for what you need, they'll ask for some pictures of your problems, and they'll get back to you about how they think you could go about fixing it. This is honestly the best method to get a prescription to these meds; you don't pay over $100 for a consultation, plus other fees upon visiting and returning.

Next, the pricing is really great for what you're getting, since these things go from $30-50 and their supplements are worth at least $20 on other sites like Amazon for similar ingredients, for anyone complaining about that.

Overall, it's a pretty great service with one real rough patch that they're clearly working on.

As for the people asking about the support:

1. Understand that these are PEOPLE working here, not robots. I usually receive replies within two days through EMAIL (this usually takes much longer for other sites, unless clearly a BIG cooperation).

2. There ARE more options than just email! Some people here are crying about how they suck because you can only call and email them. Clearly they were just salty and didn't care to look around to find their contact us page before posting a review, lol.

3. They even warn you, stating they are delayed because of the amount of messages they're getting, and they're sorry! It's called patience; if you're looking into these services, this is the first thing you're going to need! These pills aren't magic fix it pills, they take plenty of time. If you can't wait 2-3 days for an email from a newer company starting up and getting thousands of new members every day so they're pretty backed up, then chances are you don't want to use these pills as they take 3+ months to work at times!

Support verdict: Yes, their support isn't the best at the moment, but again, it's a newer company trying to catch up to their demand, and they're clearly improving on it. These are genuine people trying to assist you.

Bottom Line: Yes, I would recommend this to a friend

Not sure why the title suggests hims is a scam. These dudes are legit. I've received all my shipments on time and have used the complete hair/gummy kit for three months. They’re straight up about the side effects, and personally, I’ve experienced none of them. I’ve actually taken Finasteride for 5 years but switched to hims because it was 50% cheaper. Hard to argue with that. Super happy with the product.

Bottom Line: Yes, I would recommend this to a friend

I don't write reviews often but feel compelled to write one for hims because my experience with them and their products have been incredible.

Sign up: Super seamless. You answer an intelligent and thorough questionnaire through a very sleek interface. Someone mentioned that it was lengthy; of course, it is, you want to make sure you're getting the right treatment!

Doctor follow up: An hour and 45 minutes (just checked the time stamp on my emails) after I finished the signing up, I received an email from one of their doctors confirming the assessment and products that would be sent. The message was thorough, professional, and clearly personalized.

Shipping Confirmation: Two days after I signed up, I received an email confirming that my order had shipped. Simple.

Delivery: Three days after the shipping confirmation email, I received the goods.

Box: Clearly the packaging doesn't matter to the effectiveness of the product, but it's stylish and adds to the entire experience.

Price: I can't speak to price comparisons because I'm new to the hair loss game (not a game I want to be playing), but it feels relatively cheap, especially considering the heavily discounted first-month price.

Subscription model: Frankly as a millennial, I don't need another "thing" I have to remember to buy. The subscription model is great because you set it up once and boom, you never run out.

Most importantly, effectiveness: The products have been super effective, and I'm continuing to use hims products. At the end of the day, you'll never know if the product works unless you try it, and frankly, with their effectively free first month, it's pretty irrational not to try it.

Service: I just tried getting in touch with them and got a response immediately.

Bottom Line: Yes, I would recommend this to a friend

The hims product was exactly as advertised - great! An A+ product with A+ packaging and A+ results! It was pain-free dealing with their support team, and the whole process from order to delivery was exceptionally smooth. I would recommend hims to anyone who is losing their hair.

Bottom Line: Yes, I would recommend this to a friend

I’m not a review writing kind of guy. I don’t even participate in social media. I do rely on others that write reviews for all of my online purchases. This has to be posted/read. I’m not sure if this will help me just yet, but it could help YOU with your hair. If you’re serious about doing something for hair or lack thereof, don’t listen to folks that are impatient. I use Amazon Prime and am used to getting stuff in two days with quick answers.

I prefer to buy stuff online unless it’s something that is probably best to buy in person or local, like shoes or vegetables.

I’m 36 and my hairline has been, umm, high since at least my 21st birthday. However, over the past two years, my crown has been thinning too fast.

I’ve been taking nutritional supplements supposed to affect the DHT and some biotin for three months. I’ve seen some small improvements.

I didn’t try Rogain because of the price and the mixed results from others. What brought me to Hims was the ease of getting finasteride because I don’t have health insurance. I also like Hims openness of "this is what offer, this is what it does, this is how much it costs."

From the start of my process to the product in hand was just under two weeks, 8-9 business days with a holiday weekend in there.

Yes, you have to answer questions.

Yes, you send pictures.

Yes, there are doctor emails and maybe follow up questions.

Yes, the process takes time.

No, it’s not a scam.

Minoxidil and finasteride are not proprietary, and you don’t have to buy their other stuff.

I paid $5 for the complete hair kit, what’s to lose?

Bottom Line: Yes, I would recommend this to a friend

I’ve been seeing Hims products on social media for at least a few months before trying it myself earlier this month. I didn’t use the $5 hair kit that they are offering, but I just bought the shampoo. After a few days of trying it, I see some hopeful results. As a 33-year-old guy, my hair has started to lose rapidly since 2014. Being a single guy, I started to worry. I’ve tried over the counter hair growing shampoos here and there for the past four years, but neither of them worked. I’d say that Hims shampoo is the only hair growing shampoo product that has worked for me. I’d definitely buy this shampoo again once it runs out.

Bottom Line: Yes, I would recommend this to a friend

Seems many are frustrated with their customer service. I’ve not interacted with them more than once, and that time I got help within a couple of hours. My experience has been very smooth. Took some pics, answered a few questions, paid $5 and got my first shipment in the mail within a week or so. I have now been using it for three months and have visible results. Hair loss has stopped, and there is budding regrowth. I do the whole package, with finasteride, multivitamins, shampoo, and minoxidil, and it really has been very successful. The pricing is amazing, the service of not having to think about these products being refilled is great, and with the results I’ve seen so far, I can’t see myself not continuing to be a customer.

Bottom Line: Yes, I would recommend this to a friend

I don’t know why so many people are having issues with Hims Hair Company? I started using them two months ago, and I gotta say they have been great to me. They have a Twitter direct message and if you have any questions, they instantly contact you! So, I don't know why people can’t get a hold of them? Anyway, I been using their hair products now, plus Finasteride even before I decided to join their site and I've been on just Finestride for six months. My hair is amazing! It used to be so thin up front and top, and now it’s almost entirely covered, another three to four months, I think I’m back to my 20-year-old hair. I am now 40! So guys, just be patient. Also, if you have an issue just go on Twitter and direct message them it’s so simple and fast!

Bottom Line: Yes, I would recommend this to a friend

It really works. First you need to get the pills, you really need to dose the pills to work, and you have to take it every day because if you stop your hair falls. I get the prescription from my doctor and I tell him to give me 90-day supply. Then I have this app, it's called GoodRx, and it is amazing, you save money on prescription medication. I get it to $17 to $30 for the total 90 days. I just buy the shampoo and vitamin, but you can get the drip on Amazon, it is cheaper than online. I really like the shampoo, it works, but you need to get the pills.

Bottom Line: Yes, I would recommend this to a friend

I'm surprised to see so many bad reviews. I've been using the shampoo and vitamins (no meds) for about 3 months now, and there is definitely a visible difference! I was thinning badly on the crown and frontal region of my head and it's starting to fill in (I turned 37 in January 2019). My advice is to be patient. Even if it initially feels like you're losing more hair, just hang in there.

Bottom Line: Yes, I would recommend this to a friend

I was amazed at how well it worked, I have tried pretty much all the items in the system with no results in the past. Decided to give it a try, and it took about 90 days to see anything, but at 5 months most of my hair was back. I know this won’t work for everyone, but it did for me, and I’m thankful. It’s worth a try in my opinion.

Bottom Line: Yes, I would recommend this to a friend

I first tried to get Keeps, but was turned down for a reason they would not answer, so I turned to Hims and was approved with the same answers I gave to Keeps. Anyway, my order arrived within less than a week and the regimen (I am using the entire package) is as easy as pie.

I did have an issue with the free one month charge, as I was charged $49.00, but with a simple phone call, I immediately received a $44.00 refund. It's only been about a week, so I can't say anything about new hair growth, but the shampoo absolutely has my hair looking fuller and less brittle.

The key is using the product as prescribed. Use it, don't just let it sit on the shelf. USE. IT. I will definitely report back in a few months as to whether I see a positive outcome with hair growth.

Bottom Line: Yes, I would recommend this to a friend