It's Just Lunch

I joined It’s Just Lunch some years ago. I am a professional black female.

I will date interracially, however, at that time there were very few black male clients and apparently, there was a problem creating interracial dates.

I was very specific that I do not date men shorter than myself. I am around 5'7" without heels which I always wear. One date, the guy was no more than 5'4". You could not believe this match.

I was not matched with anyone that met the criteria I asked for. One guy was a Scientologist. I’m Catholic. Are you kidding me?

I think you get the picture.

Bottom Line: No, I would not recommend this to a friend

This is a fraud organization with capital all the way. I signed up, was told by the lady how they paid attention to detail, etc. All BS. I had another lady FaceTime me to verify and after a few days tried fixing me up with a washed-up retiree who lived 2 and 1/2 hours away from me. When I said "No" she tried 4 different times trying to convince me. After that, she realized I wasn't even in the area and was way above my age limit.

I immediately asked for my money back.

A month later after I sent in a request about my refund, I got a call from some idiot telling me they don't do refunds. I will see about that, especially when they talk to my attorney.

This company also has a class-action lawsuit filed against them in the District of New York for similar reasons.

Bottom Line: No, I would not recommend this to a friend

My name is Henry F, I paid $3500 for an It's Just Lunch membership over a year ago and haven't been on one date, they keep matching me with people that don't fit my criteria. They fraudulently induced me to sign their contract. I asked them to provide me one match before I signed to see the caliber of women, she was beautiful and right after I signed, the rep told me the woman thought I was "too tall" which I think is bogus. They have assigned me to 4 different matchmakers, one more incompetent than the next, they are non-responsive, evasive, and difficult to get ahold of. I just talked to a Vice President at It's Just Lunch who basically told me they are aren't refunding me. I have heard of people getting refunds or partial refunds by contacting news agencies. Can you help me at all? This company is engaging in fraudulent business practices which are evidenced by the countless lawsuits against them. They need to be stopped and exposed, they are stealing people's hard-earned money. Can you help me?

Best.

Bottom Line: No, I would not recommend this to a friend

I signed up for IJL years ago but was quoted a $2300 rate and laughed at them for it. I got called every once in a while for the next few years offering me $500 off but I still could't afford it, and I only ended up joining once someone called and offered me a free trial. Almost a year after this free trial I finally got contacted by email about doing a video call with a guy. I was given no personal info about him, no picture, no nothing, just a time and a link for a Zoom call. Then a week or so later, I was contacted by another "matchmaker" by phone asking requested that I do a video call with another guy. She read his list of interests and character traits as if it was a sales catalog, speaking in a monotone and speaking very quickly, and really gave that "impersonal and unprofessional call center" vibe. She explained his religious background, and since it wasn't anywhere near mine and I knew that was a huge dealbreaker for me, I told her I wasn't interested. She went on a 5-minute incoherent sales pitch speech about how that shouldn't matter, but maybe it should, but it could change, but it's always worth a try, and blah blah blah. She seriously couldn't form a coherent sentence or finish any train of thought, but she basically wouldn't let me say no. (This was Vanessa.) I finally agreed to the date just to make her shut up and hang up, and then I emailed a few days later saying I wasn't interested and that I'd been pressured into accepting the date and I asked that they please tell the guy I wouldn't be showing up.

Just recently I got another phone call by a "matchmaker" named Obed asking about a date, and again was given the guy's name and a quick list of interests and character traits. (Honestly though, these details are the same that anyone would put on their dating profile and I would just as soon read them for myself and decide whether or not to contact the person rather than having it done for me by a call center trainee!) I got an email right after the call and immediately replied to say that I was at work but would contact them when I had a change. I got an auto-reply saying "sorry our offices are closed" which made no sense since it was 2 minutes after they emailed me. When Oben finally replied, there wasn't any "we want to know if you're interested in meeting" and instead it was "please send us all your available times for the next 2-3 weeks so we can set up a date." So I gave them a few times and was sent the restaurant and time info. Then I was emailed again a day later asking if the date could be moved to a different town an hour away from me on request from the guy I was to meet. I said it would have to be a different day and asked if we could meet halfway, and quickly received an email saying "great, we've set it up for a different day" essentially. No discussion about meeting halfway, just felt like a very cold sales transaction. I'm probably going to end up canceling this one too or requesting it be moved to video.

You aren't "assigned" a matchmaker, your file is in the system for the next call center employee to look at and badger. Just don't spend the money. If you want to spend money, try eharmony. Much cheaper and you're in complete control of who you contact and when.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

I'll get straight to the point.

1. Poor quality of service - I had one match which took a month. IJL got his university name completely wrong (not just spelling, the entire name was written wrong). Makes me question what IJL is doing in these interviews.

2. Gender bias - I had only one match which took a month. I learned from my match that he got 3 matches to choose from. Why do women have fewer matches?

3. Very poor match - I'm not sure why I'm paying money for this service. My match made racially offensive comments about how Asian people are timid. He also dislikes dogs. I'm really confused about why I was even matched with him when I am Asian and have a dog!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

There is no customer service. It takes days for an email response. It is taken personally if a dinner/lunch does not work out. I have been ghosted. Run!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Total scam. Don't waste your money. I signed up in 2019. I live in West Los Angeles. Tons of people. I was given one date 3 months in after complaining.

Just to give you an idea of my attractiveness level, I've had modeling offers. I was asked to drive very far initially, which I refused. I was shown a picture of a normal-looking guy, not great looking, but I was open to meeting him. The guy who showed up looked nothing like the picture and was very overweight, the one thing that I said was non-negotiable.

There is a lid for every pot, but we can't help what we are attracted to and not attracted to. Additionally, his personality was terrible. I was never given another date and was told there weren't enough people in my area, Los Angeles, again.

They kept trying to pressure me to go on dates with people 15 years older or people who lived 3 hours away or people who weighed 300+ pounds.

I think if a company is doing so badly that these are the only dating options they have they shouldn't be charging people $4,500. I was guaranteed 24 dates in 12 months, but only given 1.

I could take them to court, but the headache isn't worth it.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

I would give no stars if I was able to post this review and not give a star (it is a requirement to be able to post). Horrible, horrible experience.

They lied about everything promised on their website and during the process tried to convince me to pay for membership. After I paid they kept trying to set me up with men older than the max age I requested, not from the religious background I requested, and these men also drink alcohol despite my specification of no consumption of alcohol regardless of amount, and from ethnic backgrounds I clearly stated I was not interested in.

After they got my money their attitude and how to speak over the phone changed and they were like robots repeating sentences and ignoring my concerns and questions of why what they are doing is different than what was agreed upon. I didn't go on any of the 3 dates they chose because of the issues I mentioned and I kept asking them to give me my money back since it became obvious they don't have potential matches within what I was promised to respect what I clearly specified I cannot accept to meet. I am filing a lawsuit for their scam and the distress they have caused me.

For all the people who got scammed too, I hope you don't let them get away with taking your hard-earned money and disrespecting your time.

Bottom Line: No, I would not recommend this to a friend

The liars just responded here. Even what they said here are lies, none of what they say is true. Just stay away and don't lose your money as I did.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

They are not individualized matchmakers. I've spoken to 5 different "matchmakers" in 6 months, they seem to pull names out of a hat. They have no familiarity with the Los Angeles area, and they make false promises.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

My overall experience with this company is completely negative. They spent hours getting to know me and then sent me matches that were not what I was looking for. They do not respond to emails or calls.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend