Kokoon Headphones Reviews

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Kokoon Headphones

Overall Rating

3.9

123 Customer Reviews

Summary

Kokoon Headphones feature three layers of noise protection, proprietary FlexMould Technology, and app connectivity to help you relax and sleep better. Learn what customers are saying about this product.

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Customer Reviews

3.9 Stars out of 123 Reviews
5 Star:62% 4 Star:11% 3 Star:0% 2 Star:2% 1 Star:22%
74% Recommend This Company
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Posted on Nov 5, 2019

I can't do without my Kokoon anymore.

By Cecotti C., Brussels, Belgium, Verified Reviewer

I mainly use it for listening podcasts in my bed (or when I am traveling by train), not music or "sounds" with the app, only podcasts. Listening people talking about an interesting subject is my thing. It helps me to relax and to find sleep. So the design is perfect for me because I sleep on my belly. It is more than comfortable to really forget it and fall asleep with it or to put it off just before. The quality of the sound is really good for podcasts and music. The battery time is also quite good. The hardware design and the materials are the strongest quality of Kokoon. It's an impressive industrial design. High quality. Best in class. The app does also the job. I am not a big fan of sleep tracking apps but it helps times to times to see the results of a good or bad night. I will pay more attention to the functionalities and evolutions.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Nov 18, 2018

Amazing

By Rob C., United Kingdom, Verified Reviewer

These headphones have been designed around user needs, they feel wonderful when wearing and are easy to fall asleep in. They have started to make a real difference in my sleep pattern. Well worth it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thank you Rob, great to hear you're enjoying Kokoon.

Helpful Review? 3 People Have Voted

Posted on Dec 11, 2018

Brilliant in helping me get to sleep

By Lizzie L., London, United Kingdom, Verified Reviewer

I have real difficulty switching off and getting to sleep, and the Kokoons have worked a charm in helping me achieve this. They block out all outside noise (including snoring partner!), and the meditative soundtrack I used enabled me to disconnect from any distractions, helping me get to sleep more quickly and comfortably.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thank you Lizzie!

Helpful Review? 3 People Have Voted

Posted on Dec 28, 2018

Brilliant!

By Esteban G., Toulouse, France, Verified Reviewer

They are the best headphones I've had in my life. Super comfortable, the sound quality is top. But the best is for the app that has programs to help me fall asleep and also to do a nap. I am really waiting for the sleep analysis that's coming soon.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thanks for your comments Esteban, great to hear you're enjoying the app.

Helpful Review? 3 People Have Voted

Posted on Dec 29, 2018

So comfortable

By Fern D., Bristol, United Kingdom, Verified Reviewer

I received mine for Christmas. I love them, really very comfortable, and I’m enjoying working my way through the exercises. I would recommend them to anyone who struggles with sleep or just likes to relax to audio in bed.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thank you Fern, glad to hear you're enjoying your headphones!

Helpful Review? 3 People Have Voted

Posted on Jan 23, 2019

Great headphones for relaxing, travel and sleep

By Marcus L., United Kingdom, Verified Reviewer

I recently received my Kokoon Headphones. As others have mentioned, this took some time, but I'd prefer to wait and to have a good product.

I'm thrilled with them as I've been looking for some time for good quality headphones for regular airline travel, general relaxation, and meditation. They're great - good quality and come in a nice protective cover with the necessary connections and an eye mask.

I'm starting to use the app a lot. For now, I'm using the relaxing sounds while I'm working or in say a busy cafe. They haven't yet fully developed the sleep software and analysis as far as I can see, but Kokoon has said that this is coming. Personally, I don't suffer from sleep issues, but if you do, I'm pretty sure this area of the app will be a game changer for you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thanks Marcus, great to hear you're enjoying Kokoon.

Helpful Review? 3 People Have Voted

Posted on Feb 8, 2019

Worth the wait

By Jo B., London, England, Verified Reviewer

They may have taken a long time to come, but man are they worth it. Amazing build quality and by far the most comfortable headphones ever. I actually do sleep in them. Very positively surprised.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thank you Jo, wishing you many more happy sleeps!

Helpful Review? 3 People Have Voted

Posted on Mar 6, 2019

Great headphones

By Paul H., New South Wales, Australia, Verified Reviewer

Easily the best set of headphones I've ever owned. Very comfortable on long haul flights both for watching movies and using the sleep app. Good noise cancellation.

Like every smart tech startup, they've had some challenges with bugs and manufacturing, but the end result is great and likely only going to get better.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 10, 2019

Subpar audio

By Chad O., Illinois, Verified Reviewer

It took over three years to receive my Kokoon headphones after backing it on Kickstarter. I finally got them a couple of weeks ago and the audio quality is not very good. The finished product also looked like an advanced prototype. I'll be buying the Bose or Sony noise canceling headphones instead. Unless you are really going to use them to help you sleep, I'd suggest you pass.

Bottom Line: No, I would not recommend this to a friend

Company Response from Kokoon

May 20, 2019

Hi Chad. Thanks for your comments. Sorry we took so long to get the product to you! We have just released an update to improve the audio, please make sure your app and headphones are up to date. We also have another update to improve the EQ settings coming soon. Please contact us at help@kokoon.io if you're having any issues and we'll be happy to help. Best wishes.

Helpful Review? 3 People Have Voted

Posted on Mar 19, 2019

Love them!

By Claire P., London, United Kingdom, Verified Reviewer

Just what I needed! Blocks out the other half’s snoring like a charm and I can listen to audiobooks before I sleep now. Probably the most comfortable headphones I’ve ever used, and I really like the fabric covering.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thanks Claire!

Helpful Review? 3 People Have Voted

Posted on May 17, 2019

Extremely disappointed

By Diana V., Haarlem, Netherlands, Verified Reviewer

After the long wait, the first headset I received had issues with the noise cancellation (the right earpiece made a strange cracking sound). Kokoon refused to do anything about it, they told me to wait for a software update. I continued using the headset without the NC, and then the battery life shortened. After testing and confirming this with their helpdesk, they allowed me to return the headset. Today I received a replacement headset. When I opened the box, the eyemask was missing, the USB charging cable was missing and the headest itself was BROKEN before I even touched it.

I still like the concept of the product, but this company is very unprofessional and not reliable.

Bottom Line: No, I would not recommend this to a friend

Company Response from Kokoon

May 20, 2019

Hi Diana. Thanks for leaving your comments and sorry to hear about the issues you've had with your headphones. Could you please contact help@kokoon.io as soon as possible and we'll get this resolved for you? Best wishes.

Helpful Review? 2 People Have Voted

Posted on Jun 12, 2019

Worst decision ever

By Stephanie N., Seattle, WA, Verified Reviewer

This was the worst decision of my life. After many YEARS of waiting, LITERAL YEARS, they finally said my shipment would be next. This was SIX MONTHS ago. Being a Kickstarter backer means you get first access and it's been available to the general public for quite some time now. The customer service is at times unresponsive and other times complete liars. Such a waste of money that could have been invested in anything else and been better.

Bottom Line: No, I would not recommend this to a friend

Company Response from Kokoon

Jun 13, 2019

Hi Stephanie. We're sorry to hear you've had a bad experience. We've checked our systems and can see we have tried to contact you to arrange your delivery, but have been waiting on your response. Sorry if you missed this. Can you please contact us at help@kokoon.io, with your current shipping address and contact phone number, and we'll arrange your shipment as soon as possible. Thanks.

Helpful Review? 2 People Have Voted

Posted on Nov 4, 2019

Excellent noise-reduction headphones

By Ian M., Gloucester, United Kingdom, Verified Reviewer

As a frequent traveler having over 50 flights a year the Kokoon headphones are a godsend, allowing me to relax and block out the noise in the cabin. They are great to wear and their shape means that when you rest against the seat it doesn’t feel uncomfortable like with my Bose QC35’s. Yes the wait for them was long but I’ve been involved with product development for the past 15 years and I know projects get delayed as you want to launch the best product possible and this can lead to unplanned delays. Try the Kokoon Headphones, you will NOT be disappointed.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 6, 2019

The first great headphone that is good for sleep

By Ip K., Hong Kong, China, Verified Reviewer

First of all, I think this is the first headphone that is good for sleep time to wear, because sleep time to wear famous music headphones like SONY MDR-1R/BOSE QC35 is very difficult to sleep since the ear cover size is very big and feel unwell.

For Kokoon, the size of the ear-cup cover can all cover my ear and very soft, wear on it is very comfortable when sleeping time.

Also, the headphone has an auto audio fade-out function, and the EEG sensor will detect user sleep level, you can see the data via Kokoon apps.

The Kokoon app's library has many audio resources, such as white noise, brown noise, beach waves you can listen to.

I would like to choose brown noise to start my sleep journey.

Moreover, this headphone is better for people have hyperacusis (small level), my ears are very sensitive to the audio/music/noise, wearing the headphone on my ears can solve this problem.

For the improvement of this headphone, I think is Kokoon apps can have more compatibility with outsourced audio, I like to make audio recording for my listening, if the apps can work with offline music player like "foobar2000", SONY "WALKMAN" player, apps is better, I like to listen my audio then online music such as YouTube.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 12, 2019

Perfect relaxation - helps me to sleep and escape

By Vassilis S., Bristol, United Kingdom, Verified Reviewer

I have been using the Kokoon Headphones for over a year now nearly daily. Initially, I bought them as a way to help me sleep as I was suffering from insomnia during a rather stressful period of my life. They worked like a charm and from day one (or shall I say night one!) I was able to fall asleep within minutes.

Since then I have been using them a lot as high-end headphones for their excellent noise-cancellation ability. I have tested different types of music and sounds and I discovered what works for me in different circumstances i.e. when I want to fall asleep, just relax, or be energized in the gym.

So today, my Kokoon Headphones together with my Samsung Smartphone are my life's companions!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 23, 2019

Worth every penny

By Elizabeth E., Washington DC, Verified Reviewer

My partner is a very LOUD snorer and I live near an active railroad. I did have Bose sleepbuds but they were insufficient, both in battery quality and in options. I have found that Kokoon’s solution to be the answer to my prayers. I will admit that I was skeptical about comfort while sleeping. I am a side sleeper. I was blown away. The first night was an adjustment, but after that no issues. I love being able to listen to whatever I want to as I fall asleep and have the headphones sense when I fall asleep and switch me to white noise. As a former engineer, I am impressed by the quality, functionality, and flexibility of there headphones. I would buy again without hesitation.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 25, 2019

Had my doubts, but Kokoon erased them

By Henry J., Winnetka, CA, Verified Reviewer

I was very excited when I first heard of these headphones for sleep. I had my doubts to start but having sleep difficulties for many years I was willing to try anything. I had difficulties getting my headphones to connect to Bluetooth to start but customer service was very responsive and I discovered that the difficulties were at my end and there was nothing wrong with the headphones whatsoever. I have found that they help me to get to sleep quite easily and they even cancel out my neighbor's annoying barking dog. This is the real deal and I recommend Kokoon without reservations.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 25, 2019

Kokoon Headphones work very well

By Alan T., Sarasota, FL, Verified Reviewer

All the waiting really paid off. The headphones are extremely comfortable, I often forget I am wearing them. I’ve found several music/sound combinations that help me fall asleep quickly and deeply. Could not ask for more. Great product. I appreciate the continuing product support.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 27, 2019

Finally I can sleep

By Andrew P., Singapore, Verified Reviewer

These headphones managed to save my nights. Now I can sleep. Before, even the tiniest sounds would wake me. But I can wear the Kokoons, turn on some white noise or other ambient sounds, and drift off to sleep.

I love them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 28, 2019

Worth the wait and the price

By David N., Temecula, CA, Verified Reviewer

I’ll be honest, I was frustrated by the delay in receiving my Kokoon Headphones. I didn’t think they’d ever arrive. However, patience paid off - these headphones are amazing! I’m falling asleep faster, staying asleep longer and experiencing better sleep overall. The quality of the headphones is excellent. They are extremely comfortable and the supporting app is outstanding. I like all the options for layered sounds and fade out to white noise feature. If you have trouble with sleep - these may be the answer. Worth the wait and worth the price.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 11, 2019

Highly recommended

By Iana T., Madrid, Spain, Verified Reviewer

The Kokoon Headphones could definitely be one of the best investments in your health. To be honest, I didn’t know before using them how to fall asleep just in a few seconds. They fantastically isolate outside noise allowing me to disconnect and relax. I also use them while taking a nap. After using them for 2 weeks, I have noticed that the quality of my sleep has improved significantly and, as a consequence, the quality of my life. As a bonus, the headphones have an elegant and appealing design. They are exceptionally comfortable so you don’t even notice you have them on!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 6, 2021

Absolutely horrible company

By Mary K., Pittsburgh, PA, Verified Reviewer

Where do I start? I ordered my Sleepbuds in July. They stated 4–6 weeks for delivery. After waiting until October I emailed them 4 times asking to cancel my order and refund me. No response until after I finally got a shipping confirmation. Finally received them in the mail. Sent them back because I didn't like the quality. And here we are, November 27th, with no refund. Stay away.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 19, 2022

Horrible experience and company

By Erin F., United Kingdom, Verified Reviewer

Horrible, frustrating experience. I bought my earphones in July, they were not great and didn't fit properly or help me sleep. I attempted to do the return/refund as it was within the 30 days. Took ages to get that all sorted, and now here I am nearly 10 weeks after they received them and zero refund. Only 1 response to my emails to follow up on what's happening with an email saying they had "issues with their payment system" which I can see in other reviews people saying the same thing. I'm guessing I won't see my refund ever. STAY AWAY from this company.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Apr 17, 2019

Sleep headphones

By Mark B., Italy, Verified Reviewer

Headphones are good for sleep. Comfortable and not too hot even after a long time. The mobile app is good but sleep tracking not ready yet. I recommend Kokoon if you have problems with sleep!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thank you Mark, glad to hear you're enjoying your product!

Helpful Review? 1 Person Has Voted

Posted on May 1, 2019

Great headphones

By Craig S., London, England, Verified Reviewer

These are the most comfortable headphones I have ever worn and I would highly recommend them to anyone, for either helping to sleep or just some comfortable headphones to wear day to day.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Thank you Craig! :)

Helpful Review? 1 Person Has Voted

Posted on May 1, 2019

Sleep and entertain yourself

By Krasimir P., Sofia, Bulgaria, Verified Reviewer

The headphones are great to use and the app is more than relaxing - I had issues falling asleep (needed a lot of time) and using the sleep training really helped. However, in order to get the most of them in terms of sleeping, you should choose your pillow carefully - you can’t use them (or at least for me it wasn’t comfortable) with all kinds of pillows (especially thick foam pillows) - it’s written in the user manual I think.

In terms of entertainment - they provide very good sound and you can use them wherever you go. They are not just for sleeping or for people with sleep problems.

Overall - thumbs up! I think you can get two things for one price - better sleep and top quality sound, so it’s a deal.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Kokoon

May 20, 2019

Hi Krasimir. Thanks for your comments! Great to hear you're enjoying using Kokoon.

Helpful Review? 1 Person Has Voted

Posted on May 16, 2019

Still waiting...

By Mike C., Wellington, New Zealand, Verified Reviewer

Eight months on and I have just received an email "I know some of you have experienced a delay with receiving your Kokoon headphones. This has been caused by us discovering a small manufacturing defect in our latest batch."

OK...these things happen...thanks for letting me know. Looking at some other reviews though I am getting a bit nervous about delivery.

Rating of 3 stars reflects service to date - not the phones themselves, since I don't have them yet!

Bottom Line: No, I would not recommend this to a friend

Company Response from Kokoon

May 20, 2019

Hi Mike, thanks for leaving your comments on your experience with Kokoon so far. We're sorry to keep you waiting but please bear with us and we'll have your headphones with you soon. Best wishes.

Helpful Review? 1 Person Has Voted
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