Luminess Air Review: What You Should Know

By Lydia Noyes
HighYa Staff
Updated on: May 1, 2020

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Special occasion makeup can now be achieved at home, thanks to the Luminess Air airbrushing system. At least, that’s what this online cosmetics company wants you to believe.

Luminess Air sells airbrushing systems with a rainbow of makeup shades and styles to help you achieve your most flawless look yet.

Can the brand deliver on its claims to give you your best face at home? Learn here what we think of this home airbrushing kit, and whether better options are available.

Pros
  • Customer reviews indicate the product works as described for applying makeup
  • Lots of makeup types and shades to choose from
  • Long-lasting coverage when used correctly
  • Can be more subtle than traditional makeup
Cons
  • Makeup containers are small, expensive compared to competitors
  • It takes time to perfect the application technique
  • “Rent To Try” pricing system tricks many people
  • Difficult to get refunds

Understanding Airbrushing

No longer just for special occasions, Airbrushing is a burgeoning style of makeup application that makes it possible to give yourself a model’s complexion at home.

The idea is that you spray a fine coating of makeup onto your skin with a designated application gun that lets you create subtle shading and even toning without any clumps or buildup.

However, Airbrushing isn’t ideal for everyone and has some downsides compared to traditional makeup application. Here’s what you need to know about the pros and cons of this technique:

Pros:

  • Lasts All Day: As it’s applied to the face in a fine sheen that doesn’t build up, airbrushed makeup tends to last longer and is more water-resistant than traditional makeup. This means it likely won’t leave your face until you wash it off with soap.

  • Creates a Flawless Finish: Airbrush guns make it possible to apply makeup in an even layer that creates a smoother finish than you can get with brushes or sponges. This creates a polished look for taking photos.

  • A Little Goes a Long Way: Thanks to their precision, airbrush guns use less makeup, and you don’t need to worry about wasting any that gets absorbed in your brush or sponge instead of your face.

  • Easy to Layer: Airbrushing lets you apply small amounts of makeup at a time, which makes it possible to layer lots of colors together seamlessly. Each application will also dry quickly so you can build up your look in less time.

Cons:

  • Can Be Hard to Re-Blend: Though airbrushed makeup tends to last, if you need a touch-up, it can be more challenging to re-blend the layers to replicate the original flawless look. In most cases, you’ll be better off redoing your full face.
  • May Look Flaky on Dry Skin: When applied on well-hydrated skin, airbrushed makeup has a smooth finish. However, if you deal with dryness, it might emphasize a flaky texture more so than traditional makeup, which tends to be creamier.

  • Shade Options Can Be Limited: If you commit to airbrushing, you are limited to the foundation shades offered by the company in question. This limits your options compared to standard makeup.

Overall, airbrushed makeup can create a magazine-cover-worthy look using less product (and often less time) than traditional application methods. Many people choose to airbrush for special events makeup, especially if they plan to be photographed.

However, the look doesn’t work for everyone and may emphasize your skin’s imperfections if you tend to deal with dryness.

Luminess Air Product Line and Options

It’s possible to purchase a complete Airbrush kit from Luminess or to purchase cosmetic products individually:

Airbrush System

To buy an all-in-one airbrushing kit from Luminess Air, you’ll start by choosing your shade group from colors ranging from “fair” to “rich.” Then you’ll be offered a 4-in-1 trial offer that includes the following:

  • Luminess Airbrush system
  • Two Airbrush Foundations in your skin tone
  • Airbrush Blush in your skin tone
  • Skin Brightening Airbrush Love highlighter

You’ll also receive free gifts in the order (Infinity Wear Mascara, 4-Piece Lip Palette, and 4-Piece Eyeshadow Palette), which you can keep even if you end up returning your trial order.

You’ll pay $39.95 to try the set for thirty days, if you don’t return it during that time, you’ll then be charged five monthly payments of $59.99, plus $4.95 processing fees per payment.

At publication, Luminess Air ran a promotion for a $19.95 trial and three payments of $39.99, plus processing, for a savings of 60%. Alternatively, the system is also available from Amazon.

The Luminess Air Auto-Delivery Program

All Luminess Airbrush system purchases will automatically enroll you in an auto-delivery program where you will receive cosmetic refills consistently. This comes to $39.95 per delivery and includes a complete refill of all makeup included in your initial purchase.

You can change your delivery frequency or cancel it altogether by contacting customer care at (822) 749-5777.

Airbrush Cosmetics

You can also purchase Luminess Makeup separate from the airbrush kit. The company sells a variety of blushes, bronzers, concealers, color correctors, eyeshadows, highlighters, brow and root treatments, tanning products, and ColorFX skin and hair dye.

Most available products range from $10–$70. Some are designed for use with an Airbrush system, while others act as standalone products.

In most cases, you can sign up for a VIP auto-ship program to save 15% off the purchase price and receive automatic deliveries every 30, 60, or 90 days, depending on your preference.

Luminess Air

Buy Luminess Air from Amazon:

Luminess Air Basic Airbrush System Starter Kit costs $148.86 on Amazon. Shipping is free. Foundation and other accessories are available from Amazon as well.

$148.86 from Amazon

Refund Policy

Luminess Air will accept returns within the 30-day trial period, so long as the product is in new or like-new condition with all original packaging.

If you return your order for the complete airbrushing kit, you won’t be billed for the subsequent payments, but you will not be reimbursed for your initial trial cost. The company considers this a “rent to try” fee, and it doesn’t factor it towards the overall purchase price.

To initiate a return, you must contact the Customer Care department at (888) 793-7474 for a return authorization number. Your order will also need to ensure that the product makes it to the company’s processing facility within the 30-day trial period or ten business days, whichever is later.

Merchandise that arrives up to seven days later will be subject to a 25% restocking fee, and anything after 14 days will be refused and returned to you at your expense.

Analysis of Customer Reviews

More than 250 customers have left reviews for Luminess Air here on HighYa. They average 1.6 stars, and just 15% of users state that they would share the system with a friend. Here’s a summary of some of their most insightful comments:

Common Compliments:

  • Easy way to enhance your makeup game, regardless of current skill level
  • Some considered it worth the price
  • Customer service is helpful with makeup questions

Common Complaints:

  • System pricing is deceptive with the trial offer and makeup auto-ship program
  • Difficult to qualify for refunds, must pay to ship products back to the company
  • Short return period
  • Company may be deleting negative reviews from its social media platforms
  • Available color tones don’t work with all skin types

Popular Alternatives to Luminess Air

For those who love experimenting with makeup, home airbrushing systems make a lot of sense for taking things to the next level. Two brands worth considering besides the Luminess Air system include Sephora Perfection Mist Airbrush foundations and the Temptu Perfect Canvas airbrush line.

Unlike Luminess, each Sephora Perfection Mist Foundation is a standalone product – no airbrush gun required. Each aerosol canister costs about $28 for 2.5-oz, and you can choose from a half-dozen shades (tailored towards those with lighter skin tones). This makeup is designed for spraying directly on the face, and you can further blend it in with the brand’s brushes.

What’s nice about these foundations is that you can try our airbrushing without committing to an expensive application system. Likewise, you’ll pay less for each shade than for the Luminess foundation, which is approximately $44 per half an ounce.

The Temptu system is a closer comparison to Luminess. The company offers more than two dozen shades ($36 per ounce) that go with the company’s airbrush kits. These start at $195 for a basic system and go up to $395 for the Deluxe Airbrush Kit, which includes eyeshadows and dozens of foundation shades. Customer reviews for this system average four stars on Amazon, and we like that you can buy it off the company website without signing up for a trial program or auto-ship subscription.

Key Takeaway:
Both Sephora and Temptu offer airbrush foundation systems for less money per ounce than Luminess and with a more transparent pricing system. Unless you already know that you love airbrushing and don’t mind signing up for reoccurring payments, we suggest considering one of these brands instead of Luminess Air.

The Bottom Line: Is It Worth It?

Luminess Air promises to transform your makeup application process by making it easy to achieve airbrushed perfection at home. However, this brand comes up short due to its high cost and confusing pricing plan.

Negative customer reviews for this product indicate that many people don’t realize they are signing up for a “rent to try” program with their first payment and that they will need to pay far more in the coming months to keep the system. If you aren’t happy with your purchase, this initial cost is nonrefundable.

Luminess Air might still be worth considering if other, cheaper options weren’t available. But there are better ways to start airbrushing your makeup at home, and we suggest you try one of these brands instead unless you already know that you love Luminess cosmetic products and aren’t afraid to commit to them financially.


Customer Reviews

Start your review of Luminess Air:
  • 271 Customer Reviews
  • 15% Recommend This Company
1.6 out of 5
5 star: 11% 4 star: 2% 3 star: 0% 2 star: 5% 1 star: 79%

 Our Promise to You

To safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.

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  • Poor return service

    • By Leslie ,
    • Aug 4, 2015
    Overall Experience:

    The return policy is a lot of bells and whistles. You must pay for return as they do not inform you of this. You are not refunded this charge as they don't tell you while ordering. On the site you are told, "five payments of 59.99 is $ 319.90". Ladies please, please do the math, it's not, it's less. And when you have to return the unused portion, you only get charged $39.95 (now it suppose to be a trail) back, not the $34.91 for the kit. You just get $29.95 back. Then $10.00 for something they call additional options. Then they will send back in a heart beat but it takes call after call to get this small refund of $39.95 but not the $44.91 that you as a consumer spent ordering it, not to mention the $11.80 you have to pay just to return a unused item.

    One does not have to have a brain to see it was never taken out off the box. So therefore it could never have been used. Good luck if you ever buy this.

    Bottom Line: No, I would not recommend this to a friend


  • Don't buy Luminess

    • By Linda,
    • Valrico, FL,
    • Jul 13, 2015
    Overall Experience:

    I was duped into buying this product thinking that it cost the advertised price in the infomercial. This item will cost you over $350. It's ridiculous. They should make this information clearer and should be sued for unethical business practice.

    Bottom Line: No, I would not recommend this to a friend


  • Luminess Air, duped!

    • By Rhonda,
    • on-line,
    • Nov 20, 2015
    • Verified Reviewer
    Overall Experience:

    I ordered the Luminess Air online (based on the advertisement on TV) clearly thinking I was getting it for around $50 with a few sample makeup bottles (they are tiny). I received it, tried it once and didn't like it. I didn't return it (big mistake) because in my mind I thought, I'll just eat the $50 I already paid! Two weeks ago, my bank account was charged $82.94. The first of five easy payments. Do the math, $414.70. That's in addition to the $50 paid up front.

    Obviously, at some point, I missed the "small print" about the $50 basically being a rental cost for this cheap machine! Now because I'm just passed the 30 day return policy, I apparently can not return the product. When I called, they basically told me, too bad, so sad (as they laugh all the way to the bank). I am responsible for ALL payments. This is total BULL. I was duped. ANYONE want to buy this machine from me? I'll sell it for half

    Bottom Line: No, I would not recommend this to a friend


  • Rude sales people

    • By Jerry Harmon,
    • Olney IL,
    • Jan 9, 2016
    Overall Experience:

    I was trying to order the kit off the TV. I wanted the kit but then the sales person wanted me to upgrade, then buy coupons that I did not want. After 15 minutes of the him not taking no, I told him to forget it all. I am not buying due to bulling or rudeness from this company. After I checked my banking account, he still took out $39.91. That is fraud. I will see what, if anything, the DA can do to get my money returned.

    Bottom Line: No, I would not recommend this to a friend


  • Luminess Air SCAM

    • By Terence Wysocki,
    • Los Angeles, CA,
    • Jan 13, 2016
    Overall Experience:

    Don't purchase this product unless you understand the full cost of the product. The TV commercial makes you believe that the full cost of the product for the air brush is $29.95. However, when you receive the product you'll find out that the full cost is $430 with 5 installments. I'm very disappointed with the company for not being upfront in their advertisement or when placing the order.

    Bottom Line: No, I would not recommend this to a friend


  • Joke

    • By Patricia,
    • Joliet, IL,
    • Jan 24, 2016
    Overall Experience:

    This product is a joke, in the commercial they tell you it is only 19.99. When you receive the product, they send you a packing list that tells you to pay 5 affordable payments of 69.99, they never mention this in the commercial. Then you call to return the product, but they don't give you your money back, plus you have to pay to send it back. Not a happy experience.

    Bottom Line: No, I would not recommend this to a friend


  • Beware Of Scam

    Overall Experience:

    Luminess Air is a typical spam company supported by sick legal system. This is simply a trap. I have received a product that was not matching my skin tone. They never send me other products as they promised. I was able to speak with customer service once. I was told my new makeup will be send. I have never received any replacement and I have returned the product with returning label. They charged me the same amount anyway. This system is sick. Somebody has to stop these scammers.

    Bottom Line: No, I would not recommend this to a friend


  • Total rip-off. Would give zero stars if I could

    Overall Experience:

    I took forever to receive the product but didn't take them long to start deducting $400 from my account.

    I took 3-4 of the little cups to apply makeup. It came out so fast that I couldn't move the wand fast enough to get a decent coverage. Customer service was so rude to me because they thought I should like the product and told me that it was my fault, not the product's that it didn't work as they said it would.

    Bottom Line: No, I would not recommend this to a friend


  • A big scam!

    Overall Experience:

    My girlfriend did not like the product and we got the first delivery

    of addition product. I called and canceled the account and got a return address for the last delivery.

    I returned the product by mail.

    I thought that this would be the end of the story. NOT. I find out they charged my account for two additional payments after I canceled. I call them and they told me that they have no record of my call or cancellation and they never received the return.

    SCAM. Greedy liars. I am going to make as much noise as possible so that fewer people get ripped off.

    Bottom Line: No, I would not recommend this to a friend


  • I'm reporting this company to BBB

    • By Brenda,
    • Virginia,
    • Dec 15, 2016
    • Verified Reviewer
    Overall Experience:

    Luminess, I suggest you get your act together or your company will fold. Read all these complaints. Scammers! Blatant lies on your pricing advertised. Ridiculous shipping delays. Terrible customer service. Good hell, time for new ownership with an ounce of pride.

    Bottom Line: No, I would not recommend this to a friend


  • I got suckered

    • By Kristin,
    • Washington,
    • Jan 19, 2017
    • Verified Reviewer
    Overall Experience:

    I'd seen the product infomercials during bouts of insomnia and decided to give it a whirl. As for the product, it's hardly as easy to apply as they make it seem. I even tried using a darker color to see how I was misapplying it so I wouldn't use up the fair tint. The colors are extremely limited and were not a true match, even if I were able to get the technique mastered.

    As for the billing, I agree with so many others here that the pricing is deceptive, at best. I ended up with six payments of $72 (product can be purchased on Amazon for $250, but I'm paying over $425). I also got signed up for their "makeup club" where they send two bottles of makeup for $35 each month. Uh, no.

    In all, big fail. My bad. This will be going on Craigslist, and I'll probably be lucky to get $50 for it.

    Bottom Line: No, I would not recommend this to a friend


Showing 1-11 of 271

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