Mindvalley

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Mindvalley

Overall Rating

3.1

84 Customer Reviews

Summary

Mindvalley is an online university that offers a rotating series of courses devoted to transformation through personal growth that are designed to help you let go of limitations and become your best self.

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Customer Reviews

3.1 Stars out of 84 Reviews
5 Star:46% 4 Star:2% 3 Star:4% 2 Star:3% 1 Star:42%
54% Recommend This Service
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Posted on Dec 29, 2016

Totally illegal spamming practices, claiming 'technical glitch'

By Natalia, US, Verified Reviewer

Please do not trust these people to 'empower' you and ask why you are 'sad' because they keep sending emails to promote while unsubscribe buttons DO NOT work and their support system is unresponsive until finally claiming a tech glitch, apologizing and removing your email only to CONTINUE sending marketing emails.

I didn't get far into the service to hand over any money thankfully, just beware!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 43 People Have Voted

Posted on Jan 12, 2017

Mindvalley a scam

By Lin Isvilke, Verified Reviewer

I bought a course for $ 79, and they took $99 from my Visa card. When I try to get in touch with them about this to get my money back, the only answer I get is from robots, telling me nobody is answering. They apparently are doing everything to avoid customers reaching them. I have left this message on several of their Facebook pages but received no answer.

I have not downloaded the course since I no longer want it. They promise a money back guarantee, but that is easy when they ignore you even when they have stolen money from you. They seem to be using the sleazy sales techniques they are warning against.

When you send an e-mail to sales@mindvalley.com you expect it to be answered by a salesperson, not by robots like this:

Thank / You / For / Your / Message!

I am the friendly Mindvalley ReplyBot – and my job is to inform you that you've just reached a no-reply address that is unmonitored by humans (meaning you will not receive a response).

However… if you would like an answer to almost any question, please visit our SUPPORT CENTER:] Visit our friendly Support Center for a lightning-quick response to your question.

The support center offers only ready-made questions and answers that no contact is possible.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 59 People Have Voted

Posted on Jan 25, 2017

Worst type of scam!

By Johny Cage, Verified Reviewer

My review would be a little longer, but I want to be pretty clear why I write it.

One my best friends (a smart woman in her 30s) has recently made a really bad decision by changing her job for the worst and basically starting all over again. Since she was in a really bad situation, she has somehow find out about Mindvalley, and it has become her way of life.

I noticed that for the last few months, she has been spamming me with Mindvalley videos and talking about changing the world and starting her own business, which all sounded fine at first, but after months of it, I started to see some craziness in the way she was talking about it. Currently, personal growth and changing the world was all she was talking about.

I decided to see what the fuss is all about, since she is a close friend of mine and she was happy to offer everything she has bought from Mindvalley. I even subscribed to most of their companies and products.

After I listened to some of their courses, watched many of their videos (it's impossible to keep up with the repetitive content they are uploading) and read their e-mails, I can just say that this is a pretty terrible scam with a cult structure.

The most notable things about their "business" in simple points:

1. Vishen (the founder of the company) is basically the typical new-age motivational speaker offering "help" (for around $300) to people who are experiencing some difficulties in life.

2. In every Mindvalley course and lecture, you will hear thousands of "famous" names in order to make you feel safe that what you are paying for and being offered is co-signed by famous people. You can make a drinking game out of it; drink every time Vishen drops the name of a famous people he has spoken to (additionally, of course, explaining how rich exactly he is, in case you don't know).

3. You will hear and read at least thousands of times that Mindvalley is a company Vishen has created with $700 and is now a $40 million company. Honestly, this is a great drinking game too; Google Vishen, open the first ten sites and drink every time you see it. I promise, you will be pretty drunk after the first page of Google.

4. If you want to learn something, prepare for a surprise, because basically every Mindvalley course by Vishen offers basically the same content. A lot of sales pitches, name-dropping, and the same stories about Vishen's success. When I say the same, I absolutely mean it. You can pay for a course or seminar and literally hear the same content, the same stories, and the same tools. I understand that this is just a new-age uplifting scam, but what surprises me is the little new content they are actually offering for the money you are paying.

5. I have noticed that Vishen basically does two things; talks about himself and talks about famous people and money (how rich someone is, how much money he has made, how much "x" is worth). He is basically programming you with every "free" YouTube video you watch.

6. It is basically a SEO marketing company. They are creating thousands of sites, YouTube channel SEO'd to the max, and creating this bubble of repetitive content so even if you do a research on how legit their business and ideas are, you will end up on one of their sales pages.

Everything else aside, what I have learned from my experience with companies like that is that they don't work if you are not desperate, sad, going through hard times, or if you are just happy. Even if I ignore how shady this company is, the overall product they are selling, despite looking shiny (they are aiming for shiny and corporate, not that much for spiritual mambo jumbo) has way too many flaws, even you if give it a fair chance. The content is repetitive, often you will pay for something you have already heard, and the spam emails are literally every day.

Their online presence is huge and they are quick to answer negative feedback (like I said, it's a SEO/marketing/PR company mostly), but rarely answer customer emails (as seen in the comments below too). I had problems opening one of their MP3's and wrote two emails, and never got an answer. On the other hand, there isn't a single negative Glassdoor review they haven't answered and my email is full of their scam mail.

Please, people, just stay away. I get that we are all experiencing difficulties at some point in our lives, but companies like this are just in for the money, and if you are not an easy-to-brainwash-person, you will just end up with a full email inbox, non-existing customer service and useless, overpriced content.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 120 People Have Voted

Posted on Jan 29, 2017

A scam of the worst kind!

By Jerry Sears, Broomfield, CO, Verified Reviewer

I paid more than $200 for one of their "uplifting" courses.

Forget about content; it's simply a crude re-vomit of the same old stuff, nothing different, new or unique. Their main issue is their so called "support," which is a scam. There is no way to reach them that works.

Eventually, you have to go to your credit card company to force a refund. The interesting thing about their fraud is that they are selling spiritually related courses. It is as though you go to a church and then find out the minister is a perverted criminal.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 63 People Have Voted

Posted on Feb 8, 2017

No way to contact Mindvalley

By Pamela, Orange County, CA, Verified Reviewer

I was initially excited to order my Mindvalley course for $349.

After entering my billing information, I received a message stating, "This site is unavailable, contact site administrator." Since I had just spent 90 minutes watching a video which supposedly reduced the price from this page only, I tried again and got the same message that the site was unavailable. Giving up, I then noticed that I had received two separate emails stating that my transaction was successful and payment was complete.

After checking with my bank, I see that I was billed twice. Now there is absolutely no way to contact Mindvalley. I tried via the Contact Form page, but after submitting my issue, the message I got back was "Your support ticket is not yet submitted. Check out these suggested articles to avoid a wait!" What the heck does that mean? I never received any confirmation that my complaint had even been registered. At one point, I received a pop-up message from someone saying "Hi my name is whatever, can I help you?" So I started typing my issue, but soon realized there was no "send" button.

It finally redirected me to a site where I could sign up for a free 14-day trial to be able to contact them. No way! I'm sure I would go through misery trying to cancel that one too. I'm very disappointed with this unprofessional and irresponsible behavior. I've never dealt with a company that offered no means of contacting them. Now I plan to dispute both charges with my bank.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 60 People Have Voted

Posted on Mar 25, 2017

Did Mindvalley intentionally tell me lies to take my money?

By Helen, United Kingdom, Verified Reviewer

I signed up for Jon Butchers My Lifebook course for $500 (they are an affiliate with a good offer on, in theory). I signed up, and PayPal told me it would be $500, but when my payment processed through PayPal and email came through to say they had taken $600 (I also had this happen with another of their courses; I'm in the UK but entered a VAT reg number). I contacted customer service straight away to ask for a refund of the extra $100, which they agreed I should have and would take 3 to 5 working days. Surprisingly long as I know how quick and easy it is to refund through PayPal, but ok.

After a week had passed, and no refund was received, I contacted them again and also started a PayPal dispute for the full $600 as after this experience I no longer wanted to book the course through them. I then had the response back that I had to cancel the PayPal dispute before they could make the refund. This straightaway felt wrong, as I know one of the ways to close a PayPal dispute is for the seller to just refund, and I contacted PayPal directly to double check and to get their advice. They told me that I should not close the dispute as then I would be unable to open it again if I didn't get my money back. And they also said that yes, the seller can refund at any time during a dispute and this closes the dispute. I told this to Mindvalley, and then they refunded it in full.

Did Mindvalley intentionally tell me lies to take my money? For such a large company who must do refunds all the time, it would surprise me if this was a genuine mistake. I'm shocked. I would still like to do the My Lifebook course as this was recommended to me, but I'm surprised that John Butcher would be involved with such a company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 52 People Have Voted

Posted on Mar 30, 2017

Mindvalley does not return emails, nor calls when you want a refund

By Debra, San Francisco, CA, Verified Reviewer

I joined Mindvalley, then as I watched after paying, I realized that most of their programs were FREE on YouTube. They say they will refund when you join, but they have not returned my calls nor emails regarding this situation. I have contacted my credit card company to complain.

Do not join Mindvalley; all they do is sell all the time. I found online a place to cancel one of the three programs, and there was an auto-reply to it.

How do you contact these people in order to get a refund?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 56 People Have Voted

Posted on Apr 2, 2017

Misleading!

By Heather, Oregon, Verified Reviewer

I loved the secret, but like they say, lightning only strikes once, if ever. I wish I had read reviews first! Nothing but repeating the same old stuff, it was like a never-ending infomercial. Then I saw that you could get the SAME exact videos on YouTube. I was furious but how do you get your refund for this fraud? You have to call your bank, put in a dispute and cancel your bank card! Fraud, misleading and pain. Shame on John Assaraf.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 54 People Have Voted

Posted on Jun 17, 2017

Stay away!

By Karen McDonough, Haines City, Florida, Verified Reviewer

This company keeps taking money out of my account. They have no customer service; maybe everyone quit on them, I don't know. They say they have outstanding customer service although they make it so you can't call them and I have sent six or so emails and they will not respond.

I am a single mom/grandmother and lost my job. I am raising my grandchild due to my daughter's death. I spoke to them last month and told them I needed my money back. They said I was not eligible for a refund. I am almost certain that on the course from John, during his infomercial he stated you had 90 days to get a refund. I was well within that. I told them to make sure they do not take any more money.

Well someone blessed me with some money to pay my mortgage and within an hour of that going in, Mindvalley stole $395.00 from my account, which has now been canceled and is overdraft! I can't get any response, and all you can do is email. They are really destroying my life right now and don't care. They do not care about people or helping people at all! Only money!

Bottom Line: No, I would not recommend this to a friend

Company Response from Mindvalley LLC

Jul 10, 2017

Hi Karen! My name is Laura, from the Mindvalley team. I have fully studied your case and see that the program you referred to belonged to Neurogym (a different company) and it was sold through us.

You contacted them outside of the refund period and we could not approve the refund without their consent. After communicating with them, I can see that on June 19th we actually issued the full refund that you requested originally. All of these details were explained to you and we thought it was clear that this refund didn't depend on us alone.

Again, I apologize for the inconveniences and hope your review can reflect the complete customer experience process and not just the frustrating side. We do believe in turning every negative experience into a positive one and I hope we were able to to this for you.

Enjoy your beautiful day and don't hesitate to contact Laura at support@mindvalley.com if you need further assistance.

Love and light,

Lau

Helpful Review? 76 People Have Voted

Posted on Oct 4, 2017

Does not help at all

By Manuel Hadow, Berlin, Germany, Verified Reviewer

After having spent a large amount of money on a two-day workshop, the only change that I experienced is that I have less money than before and wasted a whole weekend.

Vishen spends most of the time talking about himself, how rich he is an that his brain works much better than yours. He wants to reprogram your brain. Not even Donald Trump has such a big ego as Vishen. He seems to ask himself everyday "Why can't everybody be as great as I am?".

The scary thing is that not only he thinks that he is a kind of Messiah, most of his audience believes that too. I felt like I was in a kind of sect and that Vishen was a kind of guru who tried to brainwash the audience. It reminded me of reports of Scientology.

Vishen has the goal to teach 1 billion people until 2050 and that is something that should really scare us all.

I have a strong character and can't be brainwashed easily, but many people attend courses like that only because they are going through a difficult time in their lives. Those people are very vulnerable and very easy to influence. Vishen uses their situation and makes them buy more and more expensive courses without really helping them.

It's like selling beauty products to a very ugly person by promising that she can be a supermodel if you buy her products.

Even if you think that his advice may help you, you really should not spend and money of that. For your money you only get the same stuff again and again that is also available for free in his Youtube videos. Do you really want to pay money to someone just to hear how great he is?

I wonder if all the famous people he mentions all the time know that he uses their name to promote his way of thinking. It's pretty sure some of them would sue him if they knew.

He also often tells stories and afterwards says something like “I do not know if this story is true, but…” That really makes you wonder how much of what he tells you really is true. It is just immoral to take money from desperate people for telling them lies.

Vishen's goal is not to improve your life. He just wants your money. You should buy his courses and his books and - in case you are really successful one day - join his 'tribe' called “A-Fest”, which connects people with big egos like his.

In fact you - as a normal guy - are only interesting for him if you pay him money. Otherwise he would never even spend a minute with people who are not millionaires. He spends a lot of money every year on memberships in exclusive networking clubs, that would never allow people like me or YOU as a member. He make great efforts to be separated from normal people like you and me.

It is totally legit that people love to make money and become rich. I want to become rich, you want to become rich and Vishen also wants to become rich. The problem is that he tries to become rich by making false promises. It's like selling and expensive "wonder drug" to a cancer patient, although you know that it will not help him.

If any of your friends plan to order any of Mindvalley's courses, please warn them! There are a thousand ways to spend your money much better.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 116 People Have Voted

Posted on Nov 2, 2017

Poor financial support and lack of response to refund request for 2 years

By Elizabeth, Hobart, Tasmania, Australia, Verified Reviewer

I am extremely unhappy with Mindvalley as they have been invoicing me for 2 years despite three communications to stop. I am currently in talks with them and PayPal. PayPal advised that the refunds are processed immediately, and Mindvalley tells me it takes 15 days, which is rubbish. I have communicated with Mindvalley for 2.5 years to attempt to get back my US $812, and they do not do it. The company is built on customer service, and it's appalling, and I am going to take it to social media if this is not rectified. I have all the paper trail, and they continually tell me it is done and it never is, validated by PayPal.

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Bottom Line: No, I would not recommend this to a friend

Helpful Review? 32 People Have Voted
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