Noom Diet Reviews

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Noom Diet

Overall Rating

4.0

1316 Customer Reviews

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Summary

Noom is an app-based personalized weight loss program that wants to permanently change your relationship to food. Thousands have used Noom to successfully lose weight, but the level of support you’ll get from the Noom online community can vary considerably.

Pros

  • Proven effective as a weightloss program for thousands of users
  • Makes it possible to track your daily food and fitness choices
  • Provides community support in a virtual setting

Cons

  • Included eating guide doesn’t suit all diet strategies
  • Online coaches and goal specialists can vary in quality
  • More expensive than many app-based weight loss plans

Customer Reviews

4.0 Stars out of 1316 Reviews
5 Star:56% 4 Star:18% 3 Star:5% 2 Star:4% 1 Star:15%
77% Recommend This Company
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Posted on Nov 23, 2018

Not worth the price

By Nancy S., Lake Orion, MI, Verified Reviewer

Noom is pretty generic and not user friendly. I asked about one recipe on their recipes page and could not get an answer. They said I could google it. Why pay for a service that doesn't help you with the basics of their app? I would say stay away from this app, it is not worth the money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Feb 19, 2019

7th week at doing the Noom

By Angela K., Freeland, MI, Verified Reviewer

I am very dissapointed in Noom. I only had a little weight to lose, 15 lbs, but Noom has not worked for me. I have followed very carefully. My coach, Dorian S has not helped. When I asked for help, she just asked me questions, did not offer any good help for my weight loss. She has only checked in with me twice, not the coaching that I was led to believe I would receive. All of the information that you give, some is new, most is information that I already know and have been using for the past 5 years or so. I would not recommend this program to anyone. I lost 25 lbs about 4 years ago with Nutrisystem and managed to keep all off, but I never did lose my last 10 or so lbs with Nutrisystem. I was hoping you would give me the tools to lose this little bit of weight, but all that has happened is me bouncing around up and down about 4 or 5 lbs. Complete waste of the $99.00. I even picked up a new workout routine to go along with my current workout, to no use...You sent me this email, but when I went to log in, you say that you don't have a record of this email. This is also a big negative in my book.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Apr 4, 2019

Noon takes money even if you cancel

By Candy C., Oklahoma, Verified Reviewer

If I could give less than one star, I would. I canceled the same day I signed up for the free trial and they still took payment from my account two weeks later. Human assistance is unavailable except through email, and I have received no response from them. I am filing a complaint with the BBB and with PayPal.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Jun 25, 2019

Not worth it and no people

By Chrisitna C., Oakland, CA, Verified Reviewer

I joined Noom because I wanted to lose weight, I was finding it hard to log everything I ate and read everything, and then I got pregnant. At that point, I was having a hard time eating anything or even looking at my phone (tired and headaches). I thought my "coach" had canceled me but apparently not, as I was just charged again last month. I knew I would not get out of that first payment since I found out a few weeks after my 2-week trial but I can't believe they would charge me again. I am waiting for their reply to my emails but since it is impossible to speak with an actual person and from reading the reviews above, I am not hopeful.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Jul 13, 2019

Recurring charge scam

By Perry P., Virginia, Verified Reviewer

I started to use the plan as directed and was miffed when I was charged $29 during the "free trial" and then without notice, I was charged $159 deducted from my PayPal. I didn't know anything about the recurring charge. I requested a refund the same day as the charge but was denied even after I told them that I was dealing with the death of my mother during this time and had to travel out of state, etc., so I wouldn't be able to follow the plan. I got no sympathy from this cold-hearted company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Jan 12, 2020

Join Noom - GAIN 50 LBS.

By Larry R., San Diego, CA, Verified Reviewer

I joined Noom in July on their "free trial" - as it sounded like an interesting way to change your habits. They promised an online coach/specialist - it never happened!

Instead of losing weight; I gained 50 lbs since the Noom Trial.

Instead, I was charged $99 per month! I tried to cancel several times - my credit card company refuse to cancel - you MUST cancel through Noom - but no one to contact. I send emails to Noom since November 1st to no avail.

Never sign up for a service that makes it impossible to cancel!

You must have the app installed to cancel and you need to cancel through iTunes!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on May 20, 2018

An app for making sustainable lifestyle changes - designed by psychologists

By Bonnie Brunt, Spokane, WA, Verified Reviewer

I have found Noom Coach to be a fairly complete support system for making permanent lifestyle changes.

Noom includes food, exercise, and weight tracking, a discussion forum led by a coach, as well as a private coach that checks in about once per week.

On top of that, it spoons out information in bite-sized increments that are based on nutrition, and perhaps more importantly, on psychology. If you read them, they basically teach you what we know about how habits are formed, how/why they work and how you can alter them to your benefit. They also teach you how to break down and alter your own thoughts about food, your body, and your health, so as to support good long-term solutions.

I have found it to be a great tool for me. I've been using it for nine months, have lost and kept off 35 pounds, am stronger and feel better than I have in a decade and a half. I don't see myself ever going back to the old ways of treating myself...this way feels so much better.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Aug 2, 2018

Scam

By Jillian S., Orchard Park, NY, Verified Reviewer

If you sign up for the free trial and ask them to cancel it, they won't. They'll ignore you so you're charged $129, then you have to submit a complaint through the BBB. During the free trial, it was fine but there are free apps that will basically do the same thing and let you track your food intake.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Sep 4, 2018

Refund

By Tammy G., Illinois, Verified Reviewer

I did not get a notice that my 14 days were over and that I would be charged $129.00 (non-refundable). This is not right. There should be some kind of a warning that you are about to be charged. I feel this is unfair and a sneaky way to get your money after the 14-day trial, which I didn't use.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Sep 17, 2018

Noom saved my life!

By Chris G., Wasilla, AK, Verified Reviewer

I was so overweight and had such an unhealthy view of food that I would have probably had a heart attack or stroke if it wasn't for Noom. Noom taught me the psychology behind my eating habits and how to overcome my obsession with food. I lost 30 pounds in 4 months and kept it off for 3 more months and now have lost another 10 pounds in this last month. I am so thankful I found Noom! It has given me a healthy perspective of eating and changed my life forever. I feel like I have my life back!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Oct 27, 2018

Scam alert!

By J T., Arizona, Verified Reviewer

I did not even confirm my phone number nor installed the app (didn't know I need an app to use it) and they took 136 USD from my account. These guys are doing some really shady business. Word of advice, stay away.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted
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