Noom Diet Reviews

They lure the customers by charging a nominal fee of $1.00 and then use your account without warning and charge a 4 month's fee at once.

Was trying to resolve the issue, but to no avail.

Bottom Line: No, I would not recommend this to a friend

DO NOT USE THIS APP. If you don't believe me, PLEASE save yourself some trouble and look at Noom's BBB Reviews. They are nothing more quick scam artists pretending to be "helpful".

Firstly, PLEASE protect your finances - THERE ARE NO REFUNDS. NONE. They make that VERY clear in their user agreement but no one seems to notice. These scam artists will charge you for the entire year's subscription days before your trial ends (so if your trial ends on the 20th, they'll try charging you for the entire year's price by the 17th or 16th). I always use a prepaid credit card for these types of subscriptions, and with less than $10 on the balance, I knew there would be no way to be charged for the full amount, and I didn't intend on loading the credit card until the 19th at the earliest. Sure enough, they tried charging me by the 16th to get the full year's amount even though the "trial period" had not ended.

When I went to cancel (because I was not impressed by their product at all) on the day before my trial period ended - it took over 3 days for them to get back to me confirming my cancellation. And it was only because I REPEATEDLY slammed them in the messenger that I received any confirmation of cancellation. There is no real customer service. There's no "Cancel Subscription" button in the App. You either have to e-mail their service OR go through iTunes IF you subscribed via iTunes and not the web.

Secondly, if you need to lose weight/need help - please get yourself either the MyFitnessPal App (and pay for the premium features, significantly less than Noom and way more helpful). If you must have group support, sign up for the Weight Watchers App - not cheap but those people know what they're doing. Another website I've found helpful for exercise help is The Body Project.

Noom would have most people on a starvation diet (hahaha good-bye weight loss) and has you weighing yourself every day (that alone can make anyone go crazy). I signed up for Noom to help me with habits - I have my diet and exercise plan and it's been working wonders for me, but I have a problem with other habits that hurt my weight loss.

This is nothing more than cheap pop-science weight loss tips repackaged in a very expensive and very stupid app. You're not going to gain anything new here other than a hefty charge on your credit card.

Bottom Line: No, I would not recommend this to a friend

Ugh. I wish I'd looked at this site before. I was enjoying a quiet evening, when I checked my email and saw they'd charged me for four months' subscription at once, with no refund for unused months. First you pay for a trial of 14 days, and then they take out four months' without alerting you first?

Yes - once I searched through my email it was in one I had only scanned, and wasn't aware in any other way that there would be the 4-month payment. When I thought I was signing up for a trial, I wasn't alerted in any other way of this cost - so it is very easily missed.

Be very aware of subscriptions. This is, unfortunately, not the first experience I've had with details being hidden in the scroll down.

Bottom Line: No, I would not recommend this to a friend

I love Noom; the app is easy to use. My coach and group are super engaged. If you are serious about change and are willing to read and do, this really works. I'm on nine weeks right now, and I just cleaned out my closet of shirts that are too big.

Bottom Line: Yes, I would recommend this to a friend

I signed up for the trial period but could not download the app on my phone. I tried to cancel during the trial and was told I have to cancel through the phone app. I told them I could not download the app and was told that is the only way to cancel. I've sent several more emails asking for help and messaged on Facebook and no answer.

Bottom Line: No, I would not recommend this to a friend

When it comes to weight loss, any plan will work if you will. I decided to try the free trial based on the advertised custom plan. Text messages were bland and uninspiring. I guess I should have expected that.

Bottom Line: No, I would not recommend this to a friend

I signed up and signed in with the Noom app back in Spring of 2018. It seemed worth a try to get reminders on my phone to eat right. I was assigned a personal coach to text me and keep me on track, "Nikki" texted me on April 20th to see why I was not following the app. It was too time-consuming, impersonal, vague, and confusing to use Noom, and the only way I could reply to her was through the Noom app. I thought I successfully unsubscribed to (her) someone in writing and the app was uninstalled. Today, six months later, I was just charged the second $129 on my bank card. This is a holiday, so I will fight this battle on January 2, 2019 to get this new charge refunded and let you all know.

Bottom Line: No, I would not recommend this to a friend

I have no idea if Noom is actually any good. I signed up for a 14-day free trial but life was kinda crazy and I never really had a chance to check it out. I decided to cancel the subscription and realized I was one day past the free trial period. I sent in my cancellation and was told I couldn't get a refund for the YEAR subscription ($159) because I missed the deadline. I've never had an experience like this with any other company. Had a realized that was even a possibility, I never would have signed up for the free trial.

Bottom Line: No, I would not recommend this to a friend

My only experience with Noom is taking my money. I found it difficult with their website and the e-mails I received they were only trying to sell me more stuff. This AM I found they had deducted 8 more months of nothing. I have tried to cancel and it would have been easier to jump through hoops with a Lion.

Noom is a total ripoff and you receive no stars.

I will continue to try to get my money back, but I have little hope that will happen. By the way, I am 75 years old on a fixed income and very little extra funds for nothing.

Can not even find an order number - GRRR.

Bottom Line: No, I would not recommend this to a friend

I tried to subscribe to a 14-day trial period for only 1€. They asked me my credit card numbers and also the code on the back of my credit card. When I tried to pay 1€ suddenly I get the message that something went wrong with the payment. I receive an email that I can get the 14-day trial for free. But I have to redo the whole questionnaire. When I get to the payment page, although it is for free, I have to give my credit card data, which I have already entered the time before. There it is stated that I have to pay 109€ for the first 4 months. So the free trial is just a scam. I just closed the internet page, but I have already given them all my credit card data when I tried to pay the 1€, so I don't know if they can deduct the money anyway.

Bottom Line: No, I would not recommend this to a friend

Shame Noom has a good product just dishonest in subscribing me after trial period WITHOUT my authority. So when I signed up for the trial, I did not sign up for a year's subscription but unfortunately, I didn’t realize I was gonna get ripped off, and have been automatically signed up for a year's subscription for $219. I have canceled my app on the phone because I just feel sick to the stomach. I feel like I have been stolen from. It’s such a shame that they cannot rely on the quality of the product, instead they have to sweep to such extent to extract money. Has left a bad taste in my mouth. You would do better to shop around.

Bottom Line: No, I would not recommend this to a friend