Noom Diet Reviews

My big complaint is the auto pay. When you first sign up for the free trial, they charge $1, which basically opens your credit card to their charges. It is almost impossible to find how to cancel the subscription with Noom. I finally did with PayPal, but only after I discovered $99 had been charged, I filed a complaint with PayPal as well as with Noom. Noom says too bad, no refunds. I will not use a program with these kinds of tactics.

Bottom Line: No, I would not recommend this to a friend

As soon as I signed up for my free trial, I tried to cancel online. They said I had to install the app to cancel. I did not want to install the app. There is no phone number to reach them. I tried and was given a rejection. They do not return emails. They charged my card $159, which I am trying to get back.

What a horrible company. I never got an order number because I never downloaded the app.

Bottom Line: No, I would not recommend this to a friend

I'm on day 10 of Noom and I'm following it 100%. I'm incredibly active. I walk more steps than it is asking me to and I work out almost every day. Granted, I was working out almost every day previous to joining the free trial, but I have kicked it up a notch for sure.

Noom is great on the surface. You get a coach, a pedometer and group support. You can even log your workouts to get some more calories (they put me at 1200 daily which is low, so I log at least half of my aerobics to get extra calories). They even have recipes that look really good.

Now, I said on the surface...My coach barely responded to me. I would ask questions and get half-assed answers, and sometimes only half of my questions were answered. In the first week, my coach maybe wrote me twice.

I decided to cancel, and now I'm on the free version of the app, which looks the same minus the coach, recipes and the "start work out" feature. I'm still sticking it through for a bit, but I haven't even lost a pound.

If the coach actually responded I could justify spending the money, but as it is, the most I'd spend is $10-20/month.

I made a YouTube review if you want more info: https://youtu.be/ugGTLVcNQ70.

Bottom Line: No, I would not recommend this to a friend

This application lacks legitimate nutrition advice. They use behavioral psychology basics, programmed to respond to your caloric intake and exercise output. This would be great, but they don't measure calories correctly - they count good vegetable calories, which no one does, and their exercise input they want measured with their PC app. They are also the most expensive - $240 for 4 months. They have no human contact - you can get a live coach on WeightWatchers cheaper.

Bottom Line: No, I would not recommend this to a friend

If you are committed and need something to guide you, this is the program for you. For years I have struggled and finally found out how to live a healthy life because of Noom. The weight loss is not easy. It takes time, and they walk you through the steps every day. I love it. In 13 weeks I lost 15lbs. I have been able to educate myself on how my body works, and I am so happy. Thank you Noom!

Bottom Line: Yes, I would recommend this to a friend

This app is a total scam. I recommend not using. Total ripoff. Kept charging me $99 even after I canceled. Then would only refund half. I never heard anything from a supposed coach. Do not use or pay for this app!

Bottom Line: No, I would not recommend this to a friend

Although I like Noom a lot, it quickly wore thin. The monthly cost is a bit staggering after the first month because the quality of articles decreases significantly. There is too much of "Noom's" acronyms and cutesy phrases to remember everything. Also, the group sizes are too big, it's difficult to find support with 30+ members all chatting away AND new members being added during the course. Having access to your personal coach only on set days isn't worth the cost and I wasn't finding a connection with her. I really love the way Noom breaks food calories into green/yellow/red. That was great.

Bottom Line: No, I would not recommend this to a friend

Stay away from Noom!

I paid $1.00 for a trial and after three days realized it wasn't going to work for me and requested a cancellation. Impossible. They literally require you to jump through so many hoops that "Rebecca," who I suspect isn't a real person, can tell you that by now you've passed the 14-day period for a refund. Disgusting. Should be investigated.

Bottom Line: No, I would not recommend this to a friend

They say you are allocated a personal assistant who will help you through the diet. The first question asked she could, did not want to answer. I never logged a meal and she communicated once and never again. I think it is expensive for what you get.

The reality of the experience is very different from reality.

Bottom Line: No, I would not recommend this to a friend

They will lure you into a 14-day trial and then charge you a non-refundable $129 for four months even if you didn't use the app past two days.

If you want to cancel during the 14-day trial, they don't have any easy option except getting in touch with support.

It's a scam - stay away!

Bottom Line: No, I would not recommend this to a friend

I was going to sign up for trial. I wasn’t even sure it went through. One morning I awake to a $129 charge on my credit card. I never used Noon, and I downloaded the app to cancel only. The app is complicated, and I will never use this program! When asked for a refund, I was refused. You have to cancel before the trial ends. I didn’t know it began! I am out $129 for nothing right before the holidays.

Bottom Line: No, I would not recommend this to a friend