Summary
Nucific BIO X4 is a probiotic-based nutritional supplement that’s claimed to help improve digestion, suppress appetite, and support your weight loss efforts.
Posted on Apr 5, 2018
I placed an order for three bottles. During checkout, it seemed like the page was frozen. After three attempts, it placed my order. It placed three orders. I tried immediately to cancel two but it never did. Then when I received them in the mail, I tried to return two but they don’t answer your email to return. I’m upset because my girlfriend tried it and loves it. I was hoping to have found a great product, but it seems it’s all a scam.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Apr 10, 2018
Hi Linds and Andrew! I'm Naomi from Nucific. I am so sorry to hear about the frustration you are both experiencing. We would absolutely never subject someone to purchase products that they did not intend to order. That would be highly unethical. I truly apologize for the glitch in our system, and I will look into this right away to ensure that we avoid any problems like this in the future. I would be more than happy to issue you both full refunds. Simply email me at Naomi.Benson@nucific.com and I can begin the refund process right away! It's that easy. Again, I am so sorry for the inconvenience and frustration you have both experienced but I look forward to resolving this!
Posted on Apr 14, 2018
Not an ethical business! EXTREMELY POOR customer service! ONLY out for financial gain!
VERY RUDE customer service representatives, who have NO concern regarding the person calling or the issue at hand.
Bottom Line: No, I would not recommend this to a friend
Posted on May 1, 2018
I tried a full course with zero effects and zero benefits, after seeing a very slick presentation online. The stuff is like most food supplements, which have little or no effect, with no FDA approval, but are sold by snake oil type hype. It is not a total scam, but the benefits are marginal if any. Don't bother. By the way, it's not cheap.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
May 2, 2018
Hey Geoffrey, I'm Naomi from Nucific. First off, I'm really sorry to hear that you did not experience the results you had expected while using BIO X4. We do understand that everyone is different, so it may not work for everyone, but as you can see from the thousands of positive reviews on this website alone, there are countless people who have seen the many positive benefits of BIO X4. In addition, the FDA is not authorized to review dietary supplement products. I would be more than happy to issue you a full refund. Just email me at Naomi.Benson@nucific.com, and I can begin the refund process right away. Thanks for giving our product a try.
Posted on May 7, 2018
I spent over $600 (with tax and shipping). I've been using these products as directed for the past four weeks.
I have experienced stomach noise (severe) and increased bloating and gassiness. I have not lost any weight. I have developed a terrible rash that looks like eczema on my hands, arms, and torso.
I have not changed or added anything to my diet but the use of this product. I am not seeing any of the benefits so claimed in video or testimonies.
Not happy.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
May 8, 2018
Hi K, I'm Naomi from Nucific. Thank you so much for taking the time to leave a review. I am so sorry to hear that you are not experiencing the results you had expected. First, I would like to make sure that you consulted your primary physician prior to beginning BIO X4. If you have not done this yet, please do so right away.
In addition, while many of our customers have seen positive results, we do understand that it may not work the same way for everyone. I would be more than happy to assist you with a full refund. Please email me at Naomi.benson@nucific.com, and I can begin the refund process right away. I look forward to hearing from you and making this right! Thank you!
Posted on May 16, 2018
The product did not work for me. I called for a refund, and I was offered a 3-month refund extension. I had just explained that the product was making me sick and they would not refund. I called again and was asked too many personal questions. I finally was told that only $49 of the $90 could be refunded. They deduct $60 for shipping of empty bottles back! I said I would pay for my shipping. Please be aware of this if you need a refund.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
May 17, 2018
Hi Sabine, my name is Naomi with Nucific. I want to sincerely apologize for any inconvenience you have experienced. We wholeheartedly stand by our 90-day money back guarantee. In addition, our customer’s experience is our number one priority, so I am sorry that your experience was not a reflection of this. As it is industry standard, we do ask that you return the products if requesting a full refund, as to ensure that you gave the product a fair trial.
As an extra convenience, we offer a 40% refund to customers who do not decide to send back the product containers. I am so sorry for the confusion. I will personally ensure you get a full refund, please email at naomi.benson@nucific.com and I will begin the refund process, no need to send anything back. I look forward to making this right!
Posted on May 24, 2018
This product did not work for me. I did not have energy and it somehow lowered my immune system, and I got shingles. I was so hoping this product would work! I am very disappointed!
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
May 25, 2018
Hi Jamie, my name is Naomi with Nucific. I’m very sorry to hear that this was your experience with BIO X4! As always, we ask that you consult your primary physician before starting any new product. If you have not done so, please do so right away. We understand that BIO X4 may work well for some but not others. I would be more than happy to issue you a full refund, just for giving our product a try. Please email me at naomi.benson@nucific.com so we can get that process started right away!
Posted on Jun 11, 2018
I started taking this supplement because I liked the concept of everything being in one pill...probiotic, weight loss, energy, etc. The only reason I gave this one star is because I at least got the energy part! I had gas, bloating and horrible constipation. I gave it a good chance, taking it for at least 45 days, but I couldn’t take the discomfort anymore. I wanted my money back! Not only did I spend $10 to mail it back but then I received a partial refund! So, in essence, I spent over $50 to feel like crap for a month and a half! I’ve never had a problem before with any other company giving me a full refund! In fact, the last company didn’t even ask me to send the product back! What a major disappointment. And this company should be embarrassed to be handing out partial refunds in this day in age!
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Jun 13, 2018
Hi Nicole, my name is Naomi with Nucific. I’m very sorry to hear that this was your experience with BIO X4. It sounds like you might be experiencing “Die Off” symptoms. This often occurs when probiotics are introduced to the gut and begin killing off the bad bacteria. As always, we ask that you consult your primary care physician prior to trying a new product to ensure that you do not experience any interactions while taking them. Because everybody is different, we do understand that our products may work well for some and not others. As it is industry standard, we do ask that you return the products if requesting a full refund, as to ensure that you gave the product a fair trial. As an extra convenience, we offer a 40% refund to customers who do not decide to send back the product containers. I am so sorry for the confusion. I will personally ensure you get a full refund for your shipping costs; please email at naomi.benson@nucific.com and I will begin the refund process. I look forward to making this right!
Posted on Jun 26, 2018
I guess I got sucked in by the slickly done video ad, but really wanted this to work. I think it did, but after about five days of taking one tablet with each meal, I started getting headaches! I can honestly say that I rarely get headaches - almost never, unless accompanied by the flu.
I contacted Nucific by email as they offered a money-back guarantee - but no response whatsoever! How disappointing! I had my nutritionist check the label, and he said the only thing he could see that MIGHT cause headaches (in susceptible people) would be the last ingredient listed "Craving Control Blend" - so I guess I'm one of them! It might work for you, but I'm not supportive of this company any longer due to their failure to respond.
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 18, 2018
This product netted me no results, not sure what was in the capsule, looked like the same stuff Dollar Tree products are full of. Advertises no haggle return, well, that's untrue as well. Funds said to be sent to PayPal account I never used and the result was to wait until refund kicks back and they will issue a check some several weeks down the line. Very unsatisfied, do not purchase.
Bottom Line: No, I would not recommend this to a friend
Posted on Jul 25, 2018
Buyer beware!
There is a computer glitch when purchasing this product. I was only going to purchase three bottles and ended up getting 18. When I first called to return the product I was told that there was no glitch and that I did indeed have made a purchase for 18 bottles. I tried and tried to explain that the purchase did not go through. It said my card was declined.
I finally get the return slips only to see that they are not going to pay for return shipping. I called again only to be told that I placed the order for 18 bottles and I am responsible for sending them back if I want a refund for $667. Who in the world would purchase that much product for first-time use?
By the way, I would have given a rating of "0" but I had to give 1 star just to try and post this review.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Aug 2, 2018
Hello, my name is Naomi with Nucific. Firstly, I want to thank you for trying BIO X4. Customer experience is our number one priority and I want to apologize that your experience was not a reflection of this. It sounds like you accidentally enrolled into our monthly subscription service, but I would like to emphasize that this is a completely optional feature, I would be more than happy to opt you out of. With that said, I would love to issue you a full refund for the product that you did not intend to order, no need to send anything back. Please email me at naomi.benson@nucific.com to begin the refund process. Thank you!
Posted on Aug 5, 2018
Before I could finish my first bottle, I started feeling fatigued. I felt so weak that I even told my daughter-in-law "I feel like I'm dying," and I did. I finally went to my primary care physician who ordered blood tests. When I heard from him the following Friday, he told me to go to the emergency room. Of course, I did, not knowing what the tests read. They examined me, of course, and contacted my doctor. He said, to them, my a1c was 12.6. They took my glucose level, and it was over 400.
Now, before all of this took place, two years before I was diagnosed with pre-diabetes. I was careful about what I ate; but, the BIO X4 curbed my appetite. So much so that I wasn't eating much of anything at all. So, saying this, I would recommend that anyone with pre-diabetes, please, check with your doctor first.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Aug 8, 2018
Hi Jacqueline, my name is Naomi Benson from Nucific. I’m very sorry to hear that this was your experience with BIO X4. We always ask that you consult your physician prior to consuming any new products to ensure that it is right for you and that there are no interactions. I’m very sorry that you had to go through this experience and we send our deepest apologies as we would never intend for this to be our customer’s experience. We take your feedback very seriously, so I have relayed your experience to our customer service team. They will be in contact with you shortly. Please feel free to email me at naomi.benson@nucific.com, and we can further discuss your experience, and I can provide you with a full refund.
Our Promise to You
In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.
We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.
