Slim Cycle Reviews

I love this bike! It's super easy to put together and the workouts are great! I got the bike in 4 weeks, which is within the time frame that they gave (3-6 weeks). It takes little space and doesn't make a sound. I was surprised at the great workout. It's really sturdy. I didn't expect much because it was so cheap, but I am pleasantly surprised. I told everyone in my office to get one! It's amazing! Ignore the negative reviews, they have nothing to do with the bike itself.

Bottom Line: Yes, I would recommend this to a friend

I will not recommend this company to anyone! We placed the order for Slim Cycle with 5 installment payments and was advised we would be charged $53.99 when the order was processed. Not only were we charged the $53.99 but also $42.79 twice which is a total $139.57. Called and spoke to Nathan at customer service who explained that the $42.79 was a preauthorized charge and would be removed in 5 business days, I asked to speak to manager and spoke to Evan Combs and he stated the same and said that their policy to verify accounts to with 2 pending charges (which were actual charges on our account not pending charges) which remain for 4 business days. I asked for the order to be canceled before when placing the order this information is never explained and is very misleading. I have been a sales rep for over 20 years and this is absolutely NOT how business is handled!

Bottom Line: No, I would not recommend this to a friend

It didn't take long at all to get my order. When it came, I put it together with no trouble at all. Getting all excited to get started, and it came with two left pedals and no right. I was so disappointed. I called Customer Service, spoke with Kim, very nice. She assured me my correct pedal will be sent out today. So if that happens, I'm totally satisfied.

Bottom Line: Yes, I would recommend this to a friend

Must say their assembly instructions were some of the best, and I have assembled many, many items over the years. It was ready to use in approximately 30-45 minutes, unboxing and assembly both. Can't say as to how well it will perform for my workouts since I just finished putting it together, but it does work very smoothly. I will be expecting at least reasonable results.

Bottom Line: Yes, I would recommend this to a friend

After I had called FedEx they turned it around, and the day they got it back, I got my money back. Just be careful, there is nowhere on that site to do payments.

Bottom Line: No, I would not recommend this to a friend

I bought a Slim Cycle for my wife for the new year. It developed a noise in the gears less than 2 weeks later. After getting with customer service they replied on Jan 19th that they would send me a replacement part in around 4 to 6 weeks. They also gave me an order to track it. I contacted them after 6 weeks. I was told it was on backorder, I contacted them again on April 2nd and was told it is still on backorder. Now it is April 27th and still no movement on my order. This is beyond any reasonable period to make things right.

Bottom Line: No, I would not recommend this to a friend

I ordered the Slim Cycle on 5/13/20. They said they would not charge my card until the product is ready to ship. On 8/20/20, I had to cancel my order due to still not receiving it and my patience has run out. They charged my card and told me as of today, it would be 2 to 3 weeks for expected delivery. They would not issue me a full refund as per my request. They want me to wait for the delivery then refuse the package. No deal, just don't deliver it. These people are crazy and have no idea what they are doing. They have about 4 Customer Service #'s to call them and all of the reps are difficult to understand. If I could give them a half of star, I would. Save yourself the stress and your money and go buy one somewhere else. The absolute worst experience ever, and they still have my $212.21.

Bottom Line: No, I would not recommend this to a friend

In going to the website, it does not offer the payments as advertised. And, I tried several times. The infomercial offers 5 payments and nowhere on the order site does it state that. You're ready to order and it shows the full price and process. I may not about to provide credit info before options for payments. This is false advertisement and if not offered anymore, then the infomercial needs to not be wired. It may be a good product, but, for this alone, I do not recommend.

Bottom Line: No, I would not recommend this to a friend

Purchased via the internet at end of April. No confirmation email and no info as to when I would get the bike - so I was a little afraid I got "scammed". My card was charged for the first payment. A week later the bike arrives. Only received a packing slip - to show it was multipay and the balance. Cycle works great - one month later, my card is not charged. No bill in the mail, or email. Another month passes - no bill in the mail, no email.

Today, now three months later, I get a message that I have a balance due? It's after hours so I have to wait to talk to the "billing office". Called the customer service number on my packing slip to hear that because I paid via the "internet" there were some internet process problems. I ask for a mailing address to send the payment - and there is confusion regarding what I mean. "We have no address?" When I read the address on the packing slip I am told that is just a "warehouse" and I have to call the billing office. Not gonna lie, I feel a little skeptical now - wondering what I have gotten myself into.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Put together pretty fast. It’s an ok bike, the backrest is not very comfortable and wish the screen and pulse handled bars came up higher because you have to come way forward to get your hands on it.

Bottom Line: No, I would not recommend this to a friend

I purchased this product and used it for two months.

The pedal fell off because screw on it was stripped.

I can't get any response from them by phone or email.

I would not recommend because this company does not seem to care or back up their product.

Bottom Line: No, I would not recommend this to a friend