Read 237 Tommie Copper Customer Reviews and Complaints (Page 3)

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Average Customer Rating: 3.0
Rating Snapshot:
5 star: 96 4 star: 19 3 star: 9 2 star: 22 1 star:  91
Bottom Line: 48% would recommend it to a friend
Showing 23-33 of 237
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  • 13 out 15 people found this review helpful

    Not worth it

    • Georgia,
    • Dec 27, 2017
    • Verified Reviewer

    I bought some items for my wife. She wore them 4-5 times, and it falls apart. Garbage!

    If I could find a way to post a picture, I would. Never again!

    This stuff just falls apart. I can get better at a thrift store.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 20 people found this review helpful

    Bad customer service - poor quality product

    • Los Angeles, CA,
    • Dec 8, 2017
    • Verified Reviewer

    I have been using Tommie Copper for 5 years and recommended it to a lot of people. BUT recently I had to order new knee support.

    1. The sizing guideline online is WRONG. I had ordered Large, but it was too small. They make it very difficult to return and are RUDE on the phone.

    2. I ordered a new XLarge and paid again, but it is still a bit tight. According to the chart, this was 2 inches bigger than what I needed?

    Then once I wore it, I had BLISTERS where the elastic is on the top, and after one day and medication, the blister is not healed.

    NEVER before has this problem came up in 5 years. They have changed their QUALITY; it is not the same as before.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Poorly made wool socks, and even worse customer service

    • Washington,
    • Dec 4, 2017
    • Verified Reviewer

    I ordered a pair of wool compression socks for $39.50 (Women's Pro-Grade Wool Compression Over The Calf Socks, SKU 840001171596). After four washes on delicate cycle and being air dried (like all of my wool clothes), these socks developed a large hole and became extremely pilly.

    I contacted customer service to exchange this pair and they never responded, so I wrote a review about my experience. The review was quickly deleted from Tommie Copper's website. No wonder their website reviews look stellar compared to their reviews on other websites; they are simply deleting any bad reviews.

    If you want to buy a pair of socks for $39.50 and only be able to wear them four times, this is the place for you.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 7 people found this review helpful

    The best product ever

    I have purchased many products from Tommie Copper. Being very skeptical of this product I decided to try it out. To say that this product is a miracle pain reliever is not enough. It works instantly when you put it on your knees or other painful areas. I have sold so many people on this product that I could be a spokesperson! This is definitely money well spent!

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 5 people found this review helpful

    Elbow sleeve review!

    • British Columbia, Canada,
    • Nov 18, 2017
    • Verified Reviewer

    I am a 54-year-old Canadian man who has had two full hip replacements and a spinal fusion. My last hip replacement was just over one year ago, October 31st, 2016. I have been training and doing physio with determination and focus trying to get back to my pre-injury self! I have been making good progress but have been hampered by a tennis elbow with which I have been wearing a tennis elbow strap for the last 4 months with minimal relief.

    I went to a showcase store in Kamloops where I lived and bought one of these elbow compression sleeves. I have had more relief in the last three days than I have had in 4 months. More than just physical relief, it has given me my psychological game back, enabling me to get back on the weights and rejuvenate my efforts regarding my health and wellness!

    Tommie Copper, thank you for your product and what you do! I will be recommending your products to anyone I care about who has nagging age or recovery type injuries. I hope I don’t need any more of your products, but they will be my first source for healing in the future! Once I reach my life health and wellness goals, if you need a ruggedly handsome old Ukrainian to model or endorse your products, I’m in! Thank you.

    Bottom Line: Yes, I would recommend this to a friend

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  • 8 out 8 people found this review helpful

    Better off ordering from Amazon

    • Virginia,
    • Nov 4, 2017
    • Verified Reviewer

    While the product itself is great, the customer service stinks, as does their cancellation policy, to which one does not exist.

    I ordered this product on a Friday night to have something shipped via FedEx overnight, paid an additional $24.50, not knowing they are not open on weekends. The family member I ordered the product for expressed serious pain and the compression products would help her knees tremendously. I wanted her to not suffer as badly for any significant amount of time.

    When I found out the product would not get to my house until Tuesday, I called customer service who told me they could not change the order to take the FedEx overnight option off, when the transaction had not even gone through yet!

    By the time I would receive the package, it would be a moot point to use FedEx overnight because it would not get here until a Tuesday. Not helpful at all. So, I called back asking to cancel the order altogether. I was told by a second customer service person who answered that they would take note of my request and put it on her supervisor's desk but could not make any promises. What the heck?

    I wasted $24.50 on shipping. Meanwhile, my family member was in pain waiting around for something to ship that didn't get there until they felt like processing the order. If I called to cancel the order while the order was still pending (as I was told the order hadn't even been processed yet when I called, and they still refused to help me cancel the order), they should have been willing to accommodate one way or another.

    Boo, thumbs down, I will never directly order Tommie Copper products from Tommie Copper ever again, I will use Amazon. Tommie Copper customer service is a joke, and they should be ashamed of themselves. Kudos to the inventors and the manufacturer, but the customer service is AWFUL.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    It worked for me.

    Just before work, I twisted my knee. The aching was unbearable. At work, I was very uncomfortable and didn't know if I was going to work the shift. Then I recalled that a friend wears head to toe Tommie Copper and she loves it. She doesn't go anywhere without it. So I went straight to the showcase. From being in pain for 2 hours and wearing Tommie Copper for 20 minutes, the pain eased up and disappeared.

    Thank you Tommy Cooper. I will promote the product. My mother has already tried it on.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Design flaw causes poor sizing

    I am a woman and weigh 125 pounds. I wear a size 7 and a 1/2 Medium shoe.

    I purchased an ankle sleeve in size Medium. It was too big. I sent it back. I reordered a size Small. It was too small.

    I would like to suggest that these items are poorly designed. The sizing simply does not work. I don't mean that the Medium was too big (ok, that can happen) but the opening to accommodate the heel on the Small was ridiculously small. It was probably fine around the ankle (I don't now for sure as I took it off within seconds before my foot lost circulation). I assure you that I have a normal sized foot, not swollen but the sleeve cut into the sole of my foot really deeply.

    I recommend buying Acme or Champion ankle braces. I have been using them for years and just reordered another one since this purchase did not work out.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 9 people found this review helpful

    Knee sleeve

    I shattered the inner plateau on my left tibia back in March and had surgery. Therapy followed and is continuing. There was considerable swelling in the knee. After two days of wearing the sleeve, the swelling has all but disappeared. The support that it provides is invaluable to me. Thank you Tommie Copper.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 5 people found this review helpful

    It works

    I have arthritis in my left elbow and I put on the Tommie Copper sleeve and had instant relief. It's only the first day, but it's good so far.

    Bottom Line: Yes, I would recommend this to a friend

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  • 9 out 10 people found this review helpful

    Waste of money

    I bought the knee sleeve. It won't stay up. It keeps sliding down until I have this uncomfortable mass of material just below my knee. I don't believe it's supposed to work this way. It's a piece of junk and certainly not worth the $30 it cost.

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 237

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