Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Feb 28, 2018

Mixed bag

By Sally McKelvy, Washington, Verified Reviewer

THE GOOD: First let me say that I have received numerous refunds from Wish (without the requirement that I return the items) quite easily. I have never had any difficulty with customer service.

Secondly, they have an amazing variety of things; most I have never ever heard of, let alone considered needing.

THE BAD: Quality. Many items appear as Dollar-Store junk.

Accuracy in advertising. Items are often advertised falsely. For example, it may be advertised as "150 item set" for X dollars. However, in the fine print, it may be only 10 item set for X dollars, and the 150 item set advertised actually costs way more.

(Oh, we've all seen the boldly touted "150 COLOR MARKING PENS" header, but WAY at the bottom of the small print they whisper "it's only one pen, and we send you whatever color WE want to send you. Yeah, I got bit by that one...). Or they will advertise $2 shipping, but because of the size, color, or other specification you selected, may turn into $8 shipping. You gotta watch the cart because they don't just TELL YOU this!

Accuracy between pictures/descriptions and actual items sent. Yeah, don't count on it! And it's not just because most of us are not gorgeous emaciated Chinese models that these things don't look the same on us; it's different fabrics, different colors, different patterns, and often two different sleeves on the same dress.

Accuracy in shipping. My all-time worst peeve about Wish. Yes, I know most things are sent from China, and I know that takes time. But for crying out loud, the order sits in "processing" for a week or so, another week getting to the border of China, and then...off into a black hole! After which one sits patiently waiting as the Progress Bar inches toward "ALMOST THERE!" while the tracking fell off at the border. I guess it's no wonder the estimated delivery date keeps getting pushed farther out, because nobody...anywhere...knows where your stuff is, or if you will ever get it.

Which leads to my final complaint; delivery. It's a crapshoot. Maybe you'll get it, maybe you won't. While I had no trouble getting refunds for the 3 items that never arrived, it's a royal pain in the arse to wait patiently for 2 or 3 months for a no-show item, and then to be cordially invited to reorder and wait another 2 or 3 months in a potentially never-ending cycle.

So I guess my advice boils down to this: I WISH I actually got what I ordered, when it was promised, and in the condition it was promised.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Feb 26, 2018

Very poor site

By Allie Torongeau, South Carolina, Verified Reviewer

The pictures are enticing. So are the prices. But with the poor spelling and grammar in the descriptions and titles of each item, one should expect poor quality crap from China. The giveaways are a sham because there's only X amount of items, and depending on your location, WiFi service, etc., chances are low that you get an item. Long shipping waits for items that royally suck. Don't waste your time or money on such a headache.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Feb 25, 2018

Utter crap

By Léa Carville, Perth, Western Australia, Verified Reviewer

My orders arrived well before the projected time, however, the products were cheap copies of the pictured goods. The descriptions were total lies. Delete the app. Don’t waste your money or time ordering from Wish.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Feb 24, 2018

I love this site and it is addicting. I don't care what anyone says.

By Denise Dwyer, Millbrae, CA, Verified Reviewer

I love Wish.com. I have been shopping here for a couple of years. I really don't understand what other people are complaining about. I find the stuff is absolutely beautiful. I have bought gorgeous rings, necklaces, close gadgets, etc. I recently purchased some Manco earrings that were worth a lot then I paid for, and they are absolutely beautiful.

My only problem with this site is that it is so addicting that I have spent hundreds of dollars here. I look forward to the items as they come in and I can hardly believe that I've only spent more dollars for some of these wonderful treasures. The makeup is gorgeous. I find the quality of the wrinkle creams is amazing. I sometimes have to basically take off the app off of my cell phone because I am so tempted to buy more nice items that I can't believe the prices that I'm paying for them.

It has been a true pleasure for me to shop at Wish.com. A lot of the items are very unusual and one-of-a-kind. It's almost like if you can dream it, it will be there. Whether it's a brush to help your hair to grow or something that you hold your tummy in or some cute ring, it's all there, even nice wigs.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Feb 22, 2018

Order that never reached me, raised refund request but got excuses.

By Sebastian Ong, Singapore, Verified Reviewer

I placed an order on January 21, 2018 for a large fridge magnet.

I waited.

In the app, it says February 7th delivered. I waited again, in case of delay.

February 14th: I posted a query on status and was asked to wait 2-3 more days.

February 16th: I posted again after double checking that tracking says it's picked up at another post office.

February 16th: they tell me they can't help, check with post office.

February 19th: I went down to post office and confirmed that it's neither addressed to me nor my address, I posted on the site.

February 19th: I got a rubbish reply: "pass this feedback to the team."

February 21st: I asked for a refund.

February 21st: an excuse was given that since it's delivered, no refund, even if it's wrongly delivered.

Bottom line, buy at your own risk.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 30 People Have Voted

Posted on Feb 22, 2018

Paid for items never received

By Malikah Muhammad, Wisconsin, Verified Reviewer

My last three orders with Wish were messed up. I received the wrong items, then I didn't get a pair of shoes saying delivered, and last I received an empty box instead of eyelashes. They refuse to refund me, and there is no contact number to speak to someone. This company sells fake, poor quality items made overseas. You pay more in shipping than for the actual item. Don't shop with them!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Feb 19, 2018

Quality seems to be going downhill, and fast!

By Richard Alan Zelhart, Chandler, AZ, Verified Reviewer

I ordered a chain, and it arrived with a broken clasp (5a653a342275e74f5db30f10). No one returns your emails to advise you how to return, AND, near as I can tell, they expect you to pay shipping to return it! Blue Sapphire mens ring ordered is of pathetic quality (5a653af35867b24ed87ab1f2).

I do not recommend them, nor will I order from them again, they are not customer service driven! Orders also are misleading; the pic shows a host of multi colored beads, but when I ordered, all I got was a string of black beads (5a767b9e940c51d04396e88b)!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Feb 16, 2018

Ridiculous payment expected from post office for packages

By Nawaal, South Africa, Verified Reviewer

Thus far I have only received 2 out of 22 items purchased. I ordered items on the 26th of December 2017 and 6th of January respectively. I am paying more at the post office for the price I paid at Wish. Why should the post office also charge a fee if we have already paid shipping charges? My one package was not only 0.02kg, but they charged me R24.00 ($2.06) for the item, and the other item was only 0.5kg, and I had to pay another R24.00. The post office is ripping people off.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Feb 16, 2018

Great app

By Donald Smith, California, Verified Reviewer

I love Wish! I've found so many great deals on things that are normally overpriced in stores. Things like USB cables, chargers, socks, home decor products are so much cheaper on Wish. Things take a while to deliver, and I've had a couple of bad experiences, but overall am very happy. All of my products eventually arrive and it's worth the wait.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Feb 16, 2018

Buyers beware

By Jeff Doherty, MAssachusetts, Verified Reviewer

I ordered 2 Quadcopter drones back in December 2017. They were delivered in dark gray plastic unpadded plastic wrap. I carefully assembled them and charged up the provided battery. Both were inoperable and couldn’t hold a charge.

Within my 30-day return window, I requested a return and refund. Their customer service representatives were not concerned and gave me the runaround. Typical of scammers. I submitted pics of the product box and exposed the items as requested. Then they wanted pictures of the original labels that were on the delivered packages. Then they asked for packing slips, which there never was any in the package.

They deliberately would not honor their defective products as returnable. I humbly reported their horrible sales practices to my credit card company and now must dispute it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Feb 15, 2018

Awesome store

By Laura, Rhode Island, Verified Reviewer

I had and am having a great experience with Wish. I have ordered a lot of things from them and got them a lot faster than I thought. And the prices are unbeatable and I will keep shopping at Wish. I would definitely recommend this store.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted
Showing 661-671 of 1005

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