Fabletics

I had bought many legging and sport clothing. When I needed to return it, it was free and easy. Customer service was friendly and helpful. I’m very happy with everything. It is easy to skip the monthly if I’m not ready to buy the new style yet. There's always a coupon and discount on this website.

Bottom Line: Yes, I would recommend this to a friend

I referred my daughter to this company, and she became a VIP. She tried to place an order using her debit card and it would not accept it. She then called to ask why and they told her she couldn't use it on her first order but could use it on any order after that. This sounds totally crazy to me. To say your card is good only on none promotional orders is totally insane. I will not be ordering from here again and will be returning my things to them. If my child's card isn't good enough, neither is mine.

Bottom Line: No, I would not recommend this to a friend

After the initial month after my first purchase learning what the stipulations of "VIP Membership" is, I forgot for a few months to opt out of the monthly credit (aka automatic charge to my credit card after the 5th of the month to use in-store). This month I know I opted out, via my mobile device and before April 5th, and was STILL charged! Customer service said there was no record of me clicking to skip the month, and that I couldn't receive the money back and had to use it in store. I am going to be canceling my "VIP" Membership as soon as I use the store credit - it certainly doesn't make me feel like a valued customer.

Also, don't wait for items to be re-stocked. I was waiting for over two months for some leggings to be re-stocked before canceling my VIP membership (so that I could get the better pricing) and was informed by customer service that they often don't re-stock items. I wish they would remove it from their website if it is a product no longer being offered and is out of stock!

Bottom Line: No, I would not recommend this to a friend

If I could give this place negative stars, I would. WOW, what a nightmare experience.

I purchased some leggings online over a year ago and they misleadingly signed me up for a VIP membership, which I did not want, and I was completely unaware of. They proceeded to take $49.95 out of my bank account every month. Email notifications of these charges was never sent to me. I just got "you got credit" emails that went to my spam box. By the time I realized, they had taken out almost $700 while providing me no services.

I called to ask for a refund and was lied to by two different customer service people, who said I could get a full refund after I got angry because the situation was clearly absurd. Both times, I only got a partial refund, instead of the full one. By this time, my member credit is "expired" so this means I can neither buy anything (I wouldn't want to anyway because this store is an awful place that does not deserve anybody's business) nor get a refund to my account, according to the third person I speak to (we are talking about three different phone calls during the course of over two weeks).

So, they still owe me money, they say they will send me a check for $100 in three months. I have no idea if I will actually see my money again. What I do know is that this was the worst online shopping experience of my life, a colossal waste of my time and energy.

Bottom Line: No, I would not recommend this to a friend

I just joined them and then saw this site, so after I get my deal I will cancel my membership. One trick to cancel a membership is to call two times send an email, then call the credit card company and tell them you lost your card so they issue you a new one. They will not be able to use the old card.

Bottom Line: No, I would not recommend this to a friend

I ordered from Fablitics but didn't read the fine print. $100.00 later I canceled the membership with nothing to show for it. Never again! I couldn't get my money back, I had to buy something for $100 because it was the only option. I gave one star because I couldn't give 1/2 a star.

Bottom Line: No, I would not recommend this to a friend

Absolutely horrible. I ordered a pair of leggings for $50 and they came completely damaged, and I called to get a refund but they only allow exchanges. They won't even give you a refund for sending you completely ruined leggings. Their whole VIP thing is a scam and you end up losing your money. To cancel your membership they even make you call them so that they can trick you into staying.

Bottom Line: No, I would not recommend this to a friend

I have been a member for years, but lately, I have had nothing but trouble. The quality has declined; products arriving with loose strings, or poorly sewn seams. The way your member credits apply, you often end up paying more during sales. Also, say you have credits you have paid for a month but not picked an item, for a while, you have about $200 to spend, but it will only apply to certain items, not the entire website. Also, you have the option to opt out of a month, so you don't have to pay. I opted out of this month, but when looking at my credit card statement, I was charged anyway!

Getting into contact and get support is ridiculous. The website is incredibly poorly designed. And using your reward points to get items is obnoxious. I've had items not be sent, and last time I tried to add an item to my cart and it deducted my points but added nothing to my cart, so I had to waste my time waiting on the phone for a representative to do something that should have never been a problem.

The outfits are cute but not worth the trouble and not good enough quality for the price.

Bottom Line: No, I would not recommend this to a friend

Not happy. I didn't like fact that they take £44 ($61.52) from your bank every month. If you don't want to use it, you can skip a month, and you aren't charged. You can purchase as a guest without the monthly payments. I thought that was what I had done but then realized money was being taken from my bank and going straight to my account. I had £88 ($123.04) to spend.

I asked to cancel my membership and be refunded. They would only refund half, and I was to spend the remainder. I am trying to spend the other £44 ($61.52), but it is proving difficult to get through the checkout without errors. I will never purchase from them again. Be very careful if thinking of joining.

Bottom Line: No, I would not recommend this to a friend

I had no clue that I was joining a membership when I did my first order. Normally, I am very observant. Needless to say, they just charged my bank account $49.95. I further found out that I was charged this because I did not order anything this month. What kind of a business charges you for not ordering stuff? I just wanted to try out their leggings. I had NO idea about any of this. This is highly deceptive. I can buy active wear at my local mall, REI, Target, etc. They know this is deceptive. This gives me an even worse impression of Hollywood actors. Kate Hudson, this is wrong. I had to wait 20 minutes on hold to speak to a live agent; of course, they were not even in America. Just wrong...all of it wrong.

Bottom Line: No, I would not recommend this to a friend

I bought a pair of leggings in May 2017. I only noticed today that they had taken £44 ($61.45) for nine months. I was not aware of agreeing to £44 a month when I bought the leggings. They will only refund me £264.00 ($368.64), leaving £132 ($184.32) still on credit with them. I feel conned into spending this money with them.

I have not received any emails from them since my initial purchase confirmation in May 2017, on which it does not mention this membership at all.

Bottom Line: No, I would not recommend this to a friend