The Black Tux Reviews

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The Black Tux

Overall Rating

4.7

380 Customer Reviews

Summary

The Black Tux is a tuxedo and suit rental service that comes with purchase options as well. Learn what customers are saying about this service.

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Customer Reviews

4.7 Stars out of 380 Reviews
5 Star:90% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:7%
93% Recommend This Service
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Posted on Oct 8, 2017

Amazing Black Tux

By Jimmy Snyder, Fort Washington, MD, Verified Reviewer

The quality and fit were amazing. Having the ability to try it on prior to the wedding was so influential in knowing what size and color to get. The ease of the return; Wow. I am so happy and grateful for The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 7, 2017

Perfect!

By Andre Cuffe, New Jersey, Verified Reviewer

It couldn't have been an easier process. As close to perfection as you can get! It was a perfect fit, and the items arrived way ahead of time. Returning it was also a breeze; everything is done for you! Thank you guys for making me look great!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 7, 2017

Fantastic service

By Hamed Barahimi, Seattle, WA, Verified Reviewer

I used The Black Tux for my wedding and was very happy with the service. I was not interested in any of the antiquated rental options provided by most brick and mortar stores. The Black Tux had stylish options and made it easy for all of my groomsmen to rent and return their suits at a very reasonable price.

I bought my own suit but needed a good rental option for my groomsmen. The Black Tux made it very simple; once I did my free at-home try on to finalize the style I wanted to rent, I set up my "event" on The Black Tux website. I was a big fan of being able to track my groomsmen's progress on submitting their orders via my event page. We had no issues getting the suits to the groomsmen. One individual even forgot to bring their suit (in their haste leaving for the airport and caring for their 1-year-old) and The Black Tux was able to expedite a replacement in time for the wedding! What a lifesaver!

Another huge benefit with the Black Tux: the service makes getting a replacement (for ill-fitting suits) very simple. There is an online form you just fill out detailing what doesn't fit and then a "fit specialist" contacts you within 24 hours. The best part is that you will get your replacement free of charge (granted you don't need expedited shipping). Lastly, the return process is as easy as it gets. You get three days to ship the box back using FedEx. That helps a great deal for destination weddings.

Needless to say, I would definitely use The Black Tux again and would recommend it to all my friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 6, 2017

Fabulous!

By Erin Grau, Denver, CO, Verified Reviewer

We had a great experience with The Black Tux. Everyone's suits arrived on time and fit well (except for the groom's pants), and replacement sizes were easy to order and arrived quickly. So much cheaper than Men's Warehouse, and allowed all the groomsmen to order from all over the country and wear their own shoes instead of those gross shiny rental ones!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 5, 2017

Old School

By Michael Riley, Massachusetts , Verified Reviewer

Service outstanding. Easy to track the status of the order. I opted to be fitted at Nordstroms at the Natick (MA) Mall and found the staff to be outstanding. Very personable and professional. The entire experience made a special day more so.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 3, 2017

Excellent!

By Ademar Bynum, Turlock, CA, Verified Reviewer

The online size guides were incredibly close, the slight alterations that needed to be made were easy to request and arrived quickly. The times I contacted their support staff for questions/issues were handled quickly and professionally. The tux itself looked amazing. It was an unexpectedly pleasant experience with something that I personally don't know much about. Rare and appreciated.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 3, 2017

The Black Tux

By Mac Tucker, Chicago, IL, Verified Reviewer

I needed to get a tux to wear at the Emmys. The Black Tux sent me one in three days that was the perfect fit, and I easily dropped it off at a FedEx location the next morning.

The customer service rep was amazing in following up on the fit and will send you new sizes immediately if anything doesn't fit.

Incredible service!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 2, 2017

Excellent service!

By Leor Giladi, Hartland, MI, Verified Reviewer

I used The Black Tux for my brother's wedding (he set it up, I just got my tux from them) and the experience was phenomenal. I submitted all of my own measurements, based on their easy to follow instructions, and received my tuxedo 2-3 weeks before the event. At that point, I checked it for fit, and when it didn't fit as desired, I called customer service and got help. Customer service spoke me through the different options I had to adjust my order and then sent me the updated items at no extra cost.

After the event, I packed all of the items in a box and sent it back with a prepaid label. Super easy.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 28, 2017

Great service

By Sam Reggio, Massachusetts, Verified Reviewer

I needed a tux for a wedding and wasn't trying to buy one (at the moment, anyway), and the groom recommended this service. He's a stylish, picky dude, so if the tuxes looked good enough to be in his wedding, that passed muster for me.

I went to Nordstroms to try on the shirt, coat, and pants, and my measurements were uploaded to my account, then I just shopped for the look I wanted. And it came when I needed and sent it back shortly after the wedding. Pretty easy. But the best part was that it looked great. That's the whole point, right?

I'd recommend this to anyone. I'd even try it for a fancy night out sometime - would be kind of fun.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 27, 2017

Great fit, great service

By Kevin Taylor, San Francisco, CA, Verified Reviewer

I rented a tux for my wedding, along with tuxes for all of my groomsmen. Even though my groomsmen were spread out across the country, The Black Tux made it easy for everyone to go to their nearest location and order the same style. The tuxes arrived as promised with time to spare for any needed alterations. The return was easy enough, as well. I would definitely recommend The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 27, 2017

Excellent service/easy to use.

By Adam Teague, Babylon, NY, Verified Reviewer

I couldn't have been happier with this company.

Rented tuxes for the entire bridal party. Everything from the free home try-on to returning the tuxes after the event went smoothly. As expected, items came for people that didn't fit perfectly, and they were replaced within a day or two. Having your tux two weeks before your event helps alleviate stress as well. Most importantly, however, is that you get a well-fitted tux that you can't get at a Men's Warehouse type. Quality and fit were refreshing.

I would recommend The Black Tux to anyone needing a suit/tux for an event.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 27, 2017

Black Tux is great

By Robbie, Gainesville, FL, Verified Reviewer

The process of ordering, receiving, and sending back was easy, smooth, and efficient. And the tux looked great. I would definitely use The Black Tux again, as would all of my friends in the bridal party.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 25, 2017

Painless and perfect

By Natan Zipper, New York, NY, Verified Reviewer

This was my first tuxedo rental, so I have nothing to compare it against. Nonetheless, I can hardly imagine a process simpler and better priced than this.

The instructions for taking your own measurements could use a tiny bit more explanation (for example whether to hold the tape measure taught or slack), but were overall great.

The suit arrived on time, fit nicely, was a great price, and looked great. Very happy with the quality, price, and service!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 25, 2017

Great experience

By Aaron Castagna, Knoxville, TN, Verified Reviewer

Originally got a shirt that ended up being too big for me. Was extremely easy to get a new, better fitting shirt. I had the best style at the wedding. Couldn't be more satisfied with the experience.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 25, 2017

Great experience

By Mike Honeycutt, North Carolina, Verified Reviewer

Great experience for many reasons: perfect fit the first time, quality of the product, ease of returning and great customer service! I would use them again if we have another wedding in the family.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 24, 2017

Just trust The Black Tux

By Dylan O'Donoghue, Miami, FL, Verified Reviewer

I am a guy who has always spent way too much time (and occasionally too much money) on always trying to look my absolute best and to stand out in a crowd at any and all formal or social occasions. So when I got notice SUPER last minute that I had a wedding to attend in less than three weeks, with absolutely no access to the suits and tuxedos I already own (in storage, while I work out of state for a long-term commitment), I was suggested to turn to The Black Tux. I was skeptical at first, thinking I would just turn in my measurements that I could remember by heart, and use a tape measure for the rest, I would resign myself to just being dressed "fairly ok for a rental that I got online, with such limited time and measurements." Boy, was I WRONG!

When my box arrived (right on time), I decided to try my order on (as instructed). Guys, I swear, this could have been one of my own suits, as if I just pulled it off the rack from my closet. The cut/tailoring was spot on. The packaging was compartmentalized, compact, and perfect, considering I was flying with the suit to my brother's wedding. All of the accessories were not only perfect, but perfectly packed in their own little bags and boxes (huge points), I consider myself a bit of a snob, but, this experience was perfect.

Unfortunately, my baby brother's wedding had to be canceled due to Hurricane Irma, and rescheduled for next March. I may not have got to wear this suit to my brother's wedding on this try, but I will 100% use The Black Tux when I see him tie the knot in March.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 24, 2017

Easiest part of the whole wedding

By Elizabeth Armstrong, Boston, MA, Verified Reviewer

The Black Tux worked perfectly for us. Everything was on time, everything fit and the whole process was extremely easy. It was probably the least stressful part of the whole wedding, so thank you! Everything from the website, to the sizing guide, to the packaging was really well thought out and made getting Alex's suit super easy. Definitely going to tell all my engaged friends about it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 24, 2017

The expected unexpected

By Travis Duncga, Los Angeles, CA, Verified Reviewer

Like with all things, there were some problems. Which as I implied is always to be expected. You should not judge something by the expected unexpected, but by how they deal it. The Black Tux had the most amazing customer service staff. Every time an issue arose with myself or any of my groomsman it was dealt with immediately with the greatest of results.

For a summary of what arose and how it was dealt with:

The groomsmen were all throughout the country, and one of them specifically was in Miami during the hurricane. Getting the sizes and everything with him was difficult. However, The Black Tux was very flexible in how to triangulate things, and he got his tux without issue and looked great

One of the groomsmen lost 25 pounds in a period of three months (don't ask me how) and needed new sizes in everything and with a week and a half to spare, was able to get everything sent over to him with enough time to make it perfect.

The best man did not try anything on until two days before the wedding, of course, and only realized then that his shirt did not fit. In less than 24 hours The Black Tux provided him with a perfectly fit replacement.

Truly a great experience and an amazing staff.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 24, 2017

Another success!

By Tom McGah, Los Angeles, CA, Verified Reviewer

Great customer service, convenience, and most of all, fantastic product. I've rented three suits/tuxes over the last few years, and they've always been perfect. I highly recommend Black Tux for any event!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 22, 2017

Dapper

By Alejandro Feria, California, Verified Reviewer

These guys freaking rock! It fit like a beautifully customed fit glove. I looked dapper for my wedding and received so many compliments on my suit. Not to mention, these guys were the easiest to work with and coordinate suits for my groomsmen who lived across the country! I would recommend in a heartbeat.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 19, 2017

Amazing customer service

By Eric DeMarse, Washington, Verified Reviewer

Everything was great; very cheap, easy, and convenient. I had one issue early on where my account wasn't showing up correctly, but support resolved the issue within a few hours. I don't even remember what the problem was, instead I remember they had great customer service that took care of the problem immediately, which is ultimately more important and impressive.

Thanks for making it so easy. I will definitely recommend!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 19, 2017

A great and easy experience

By John Waldeisen, Berkeley, CA, Verified Reviewer

I used The Black Tux to rent three light gray suits for the groomsmen at my wedding. The process was very easy, and all the suits, ties, and vests were shipped 14 days before the wedding, providing plenty of time to try out the fit and make any adjustments if necessary.

You have the option of either paying for the suits entirely or sharing the cost across the groomsmen, which is a nice feature. After purchase, the Black Tux has an instruction guide to take measurements for your customized suit. You can measure yourself, have a friend measure, or even go to a tailor for the measurements.

Overall, it was a very smooth process, and I will be using this service for my next formal event rental.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Great experience!

By Ryan Miller, Boston, MA, Verified Reviewer

The Black Tux far exceeded my expectations. I placed my order for the suit, and before I got it, I received an email saying they recommended a different size (thankfully they did or my pants wouldn't have fit!). After receiving my suit, it fit great and was much more higher quality than I expected considering the price. It was a bit wrinkled due to it being shipped but I called, and they said they would even reimburse me if I got it pressed.

Everyone looked great on the wedding day and with the FedEx return label already supplied, shipping it back was hassle free. 100% would recommend The Black Tux to family and friends!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Destination wedding rental

By Clifton Taylor, Chicago, IL, Verified Reviewer

I visited every tux rental outfit out there for my wedding. This one has by far the best fit, best service, most reasonable ship back times, and overall best attitude of them all. I couldn't be happier with the product and how me and my boys looked.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Great service and convenience!

By Trenton D. Ankenbruck, Whitsett, NC, Verified Reviewer

At first, I was skeptical about renting formal wear online. But after finding out how easy and user-friendly the whole process was, I would definitely use The Black Tux again. The whole process from entering measurements to returning after the event was very convenient and simple to use. Also, customer service was extremely helpful and quick when the shoes didn't fit.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Perfect fit, easy delivery and return, excellent price.

By Matt A. Levito, Dobbs Ferry, NY, Verified Reviewer

Renting a tux for a wedding can be a painful experience, whether the wedding is in town or out of town. Using a major chain store, getting measured and settling for a less-than-ideal fit along with extraordinarily high prices and unreasonable return deadlines.

The Black Tux eliminated all of that. I was able to use my local tailor to measure me at my convenience and provided the measurements to The Black Tux online. A fit consultant reached out to me to recommend a size modification, which I hesitantly accepted. The reassurance that any alterations would be reimbursed gave me comfort, so I accepted the expert's opinion.

The suit arrived earlier than expected in a box and garment bag, with no wrinkles at all, I could have worn it that day. I tried the suit on and it was a perfect fit and extremely comfortable. I was glad I accepted the size recommendation from the rep.

Best of all, this costs 100 dollars and allowed five days to return the item after the event date. I wore this to an out of town wedding and was able to use all the enclosed items to return the suit. They even provided the tape to reseal the box!

This experience was fast, easy, painless and most of all, affordable and comfortable. I would recommend this to everyone. Five stars without a doubt.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Easy process, quick delivery, quality product.

By William Callahan, Austin, TX, Verified Reviewer

I used The Black Tux for a suit because I was a groomsman in a wedding, and it couldn't have been easier. The suit fit well, arrived quickly, and looked great. Plus, the company does a great job of providing helpful (and concise) instructions on how to return everything. I have a feeling I'll be using them again.

Bottom Line: Yes, I would recommend this to a friend

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