Summary
HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.
Pros
Cons
Posted on May 20, 2020
Bought with Afterpay a set and a refill pack. Teeth are still yellow. Used actually like it says, the last two applications I even tried to leave on for two intervals and still nothing. Teeth at the bottom still yellow as before. Didn’t take pictures because I was for sure it would work. Guess I was wrong. Only had for 3 weeks and still got to finish paying for it. Dud.
Bottom Line: No, I would not recommend this to a friend
Posted on May 19, 2020
I ordered from this company who sent me out a faulty item. The batteries they sent did not work so was unable to use. I send them 3 emails to which I got no response so I sent the item back. I still had nothing from them and managed to contact on Twitter where they lied that they had replied to my email, told me that they can’t assist as I had opened the box? Makes no sense, so now I have wasted my money on a faulty product that I have now sent back and there is no word of any resolution of me receiving a refund due to the faulty item? I’m shocked by how bad this company has handled my situation. AVOID!
Bottom Line: No, I would not recommend this to a friend
Posted on Dec 30, 2019
I followed each step carefully and was sent a guide on how to use it by the company themselves. This did not work and in fact, made my teeth look more yellow than before. I thought this would work. I applied everything correctly and used this at night after brushing my teeth. I avoided bad foods yet despite this, it did not help.
Bottom Line: No, I would not recommend this to a friend
Posted on Sep 24, 2019
Just reading these reviews are scary! It’s bad for your enamel and you shouldn’t keep using or lose all of your enamel? I had some sensitivity after the 3rd use and they did not appear any whiter after the 6th use. I regret purchasing this product and I’m waiting for a reply back from them and I’ll post there response!
Bottom Line: No, I would not recommend this to a friend
Posted on May 28, 2019
It is not working at all! Stay away, it is a scam. No sensitivity - yes, but it's is not whitening your teeth. Total waste of money and time!
Stay away, stay away, stay away.
Scam!
Bottom Line: No, I would not recommend this to a friend
Company Response from HiSmile
Jun 16, 2019
Hey Vladimir,
I'm sorry to hear our Kit fell short from giving you the results you’d been hoping for. We would love to assist you further if you can email help@hismileteeth.com with your order number and reference this review.
We look forward to assisting you further!
Posted on Apr 26, 2019
I bought this with good expectations but after a full use of its six days, my teeth looked exactly the same. After each use, I did not notice even a slight change, which was disappointing.
I emailed customer service dept about two weeks ago explaining my dissatisfaction and I never heard back from them even though there is supposed to be money back guaranteed.
A certain scam and please don't be fooled. It doesnt work.
Bottom Line: No, I would not recommend this to a friend
Company Response from HiSmile
Jun 16, 2019
Hey David,
We're sorry to hear our Kit fell short from giving you the results you’d been hoping for. We can assure you we respond to every email we receive. Can you confirm you emailed help@hismileteeth.com as we'd like to help you with your money back guarantee as soon as possible.
We look forward to assisting you further!
Posted on Feb 25, 2019
The videos and reviews show that it makes your teeth shade lighter, and after multiple uses as directed, with the day and night toothpaste, I did not notice any difference at all.
Crest white strips did way more for me than this.
Do not recommend - advertisements seem skewed.
Bottom Line: No, I would not recommend this to a friend
Company Response from HiSmile
Jun 16, 2019
Hey Lisa,
We're sorry to hear our Kit and Day & Night Toothpaste fell short from giving you the results you’d been hoping for. We would love to assist you further if you can email help@hismileteeth.com with your order number and reference this review.
We look forward to assisting you further!
Posted on Nov 28, 2018
I ordered this after seeing all the ads that made it seem that HiSmile seriously whitened your teeth. When I ordered a while back, they claimed it would whiten my teeth by 8 shades. Today, I went back and their claim has gone down to 2 shades. I’ve ordered twice in hopes that my teeth would reach the maximum white they could. However, after two purchases (12 sessions) my teeth are maybe 1 shade lighter (if I’m really pushing it). Not impressed. I am going to head to the dentist from now on. I blew 120 bucks on the stupid thing.
Bottom Line: No, I would not recommend this to a friend
Company Response from HiSmile
Dec 12, 2018
Hey Lily,
Thanks for taking the time to leave your feedback. We understand that not achieving desired results may be disappointing however as each individual's teeth respond differently to the whitening process, due to this we implemented our 30-day money back guarantee!
If you do not achieve results of at least two shades whiter you can apply for your money back via the FAQ page on our website by clicking "email us" and selecting money back guarantee.
Each individuals lifestyle choices may inhibit the overall outcome of the whitening process, and we recommend limiting the intake of staining food and drinks to assist in optimal results. This is why we state you can achieve up to eight shades with our Kit, however, are confident you will achieve at least two shades whiter! We would love to chat and assist you further. I am unable to find you in our system, please email us at help@hismileteeth.com
We look forward to speaking soon.
Posted on Nov 13, 2018
An amazing experience! My teeth got whiter in just six days! I loved it and the results are really fast and safe. I really recommend this product to everyone that wants whiter teeth fast. The product is so simple to use, and the directions are very clear. You can really see a difference from the first use! I loved it!
Bottom Line: Yes, I would recommend this to a friend
Company Response from HiSmile
Nov 19, 2018
Hey Juliana! We appreciate your feedback, and we are so happy you have had such a positive experience with our products. Our main aim is to create a product this quick and easy, so we are happy you experienced this and saw results within just six days! Welcome to our family!
Posted on Oct 24, 2018
I have very sensitive teeth so using Crest Whitestrips never went well for me, but after using HiSmile, I realize I never need those strips again. My teeth were clearly brighter just after two applications, and I started receiving compliments from everyone and many people asking what product I am using. I will be purchasing more syringes soon!
Bottom Line: Yes, I would recommend this to a friend
Company Response from HiSmile
Nov 19, 2018
Hey Shyanne! Thanks for leaving your review, we really appreciate your feedback. Here at HiSmile, we want all our customers to experience amazing results without any pain or sensitivity, so we are so pleased to hear you received this! Welcome to the HiSmile fam!
Posted on Oct 23, 2018
I love how quick, easy, and convenient this product is. Compact and hassle-free, and I saw great improvements and a difference after just 4 applications. I love my new smile.
Bottom Line: Yes, I would recommend this to a friend
Company Response from HiSmile
Oct 23, 2018
Hey Shaun,
That's so great to hear! Our aim is to create a product that is easy and quick so I am glad you experienced this when using our Teeth Whitening Kit.
Welcome to the HiSmile fam and happy HiSmiling!
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