Groove Life Silicone Ring Reviews

Product is as advertised. Warranty is as stated and you won't find customer service that is any more congenial or that will go whatever distance necessary to see their customers satisfied. You can't go wrong buying a Groove Ring. If you want comfort and style you need a Groove Ring.

Bottom Line: Yes, I would recommend this to a friend

This company 100% stands behind their warranty and it’s the best customer experience I’ve had! This company gives world-class service!

Their rings are so much more comfortable than any other silicone rings out there!

Bottom Line: Yes, I would recommend this to a friend

I had a problem with the sizing aspect for the ring. The first exchange process was simple and fast, however, the new ring was still too tight. The second exchange is ongoing and the response from the customer services department was very professional and understanding, I wish every company I deal with was as helpful and courteous as the Customer Service Department at Groove Ring!

Bottom Line: Yes, I would recommend this to a friend

I made a mistake when placing my order online so I called. Sherilyn took my call and she was happy to correct my errors. Very happy with my experience. I can’t wait to see the final product.

Bottom Line: Yes, I would recommend this to a friend

I sent a pic this morning of my husband's damaged NCAA Groove ring. This afternoon I received two emails - one saying that they'd replace the ring for free and another with my new order summary. Excellent customer service!

Bottom Line: Yes, I would recommend this to a friend

Great ring, super comfortable for all activities! Have spent a lot of time wearing at the beach, kayaking, and at the soccer field, always comfortable, does not slip or stretch to the point of falling off. Fit perfectly based off the online ring sizer. Thanks for a great product for this busy momma!

Bottom Line: Yes, I would recommend this to a friend

I just bought rings for my 10-year vow renewal. The ink on my ring started flaking off. I sent an email about it and by the end of the day, I received a response back. Sent the information needed and within a few hours received another response that my ring was going to be replaced. Very happy with the turnaround. The ring is very comfortable to wear. I don't even know I have it on.

Thank you Maddie and Groove Ring for your loyalty to the customer.

Bottom Line: Yes, I would recommend this to a friend

I’m a very active person; if I’m not working, I’m out lifting at the gym, and what can I say, I love and enjoy outdoors. Always an awesome time with my Groove Life Kryptek Camo Ring, never gets in the way in any of my fishing cast. But I noticed that my ring was wearing out from all my activities. I took the time to look up the warranty of my ring, as they say, no BS, easy and simple, they sent me a new one fresh and ready to hit the water again.

Bottom Line: Yes, I would recommend this to a friend

I sent an email looking for help in getting my future hubby a band that would fit and a design he'd like. Jacqueline got right back to me and set me up with the try 3 for 5 days offer.

I've already recommended to my friend Kris and my daughter.

Bottom Line: Yes, I would recommend this to a friend

I lost my original ring and went to warranty it. Groove took care of it right away. For some reason, the first order never reached me though. So I contacted Groove again about the issue and I corresponded with Jacqueline. She immediately took care of me. Kind and courteous as well! No back and forth over and over, she just took care of it. Great customer service from Jacqueline and always a great product. Thanks Groove!

Bottom Line: Yes, I would recommend this to a friend

Received one of your NFL rings for Christmas from my awesome wife! Unfortunately, within two weeks, most of the logo had been removed from the ring, for what reason I don't know. Made contact with customer support, off the home website, and explained what was going on with my ring. They quickly responded saying there must have been an issue with the paint that was used to enlighten the logo part. Within 24 hours of first making contact, Wendy was emailing me back letting me know that a replacement was being shipped out to me ASAP. How good is that for customer support? Absolutely incredible! You guys are great! Keep up the good work, and I will most certainly be purchasing further products from you guys in the future. Thank you so much for all that you did. Good day...

Bottom Line: Yes, I would recommend this to a friend

We were told about Groove rings from a friend who is a mechanic and who got married and got one a year ago.

My husband was really interested in it as he is firefighter and cannot use his gold wedding ring while on the job. I ordered him a Groove ring, and that ends up being the only ring he ever wears even when he’s not working.

Unfortunately, he lost his Groove ring, the sizing was never really perfect for him and he recently ended up losing his ring. So make sure you double-check sizing. But the company stands behind their product warranty for sure. Kimberly in customer service was willing to even exchange it after all this time. I will replace the lost ring with another Groove ring though. For quality, it is the best one out there that doesn’t make your fingers sweat underneath the ring.

Bottom Line: Yes, I would recommend this to a friend

I ordered rings from "another" company, before I found Groove Life, but needed watch bands for daughter, with Christmas coming quickly, they changed shipping address for me. They came on the 23rd, but to Omaha...as that’s where we were! One had an issue...and it was on its way the next day! My daughter love them! Bought two...since there was a sale! Kind, helpful people was what I found! But...you're killing us not offering Cactus pattern as a watch band. I’d even get a watch for that pattern!

We both have cactus rings on our wish list!

Thank you, GL!

Great job, friendly, helpful service!

Bottom Line: Yes, I would recommend this to a friend

Groove Life is a prime example of business done right!

I miscalculated my size, assuming I needed to up a size from my titanium ring that gets tight whenever I swell. Turns out going up a size is unnecessary because my silicone ring will stretch with me. Anyway, I told them I ordered the wrong size and they are sending me a new ring FREE of charge. Easy simple exchange. Just a few more days and I can wear it every day.

Bottom Line: Yes, I would recommend this to a friend

Let's start with "I love my Groove Life products."

I have purchased a ring, and have had to have it replaced twice in my time of ownership. The reasons for the replacement were that the model I wear just doesn't hold up to my lifestyle. I accepted that for a while, and since switched over to a 100% medical-grade silicone ring. I'll miss the flashy look of my thin Kryptek Pontus, for a more subdued model...And I mentioned my lifestyle impacting the ring, I work with my hands all day all week and found that the "thin" product was better for me. Thin refers to the width (roughly 5mm) and keeps me from cutting callus from my hands

But the product(s) are excellent, and the service is top-shelf. I have only had to submit a brief explanation, and a few photos for proof, and a new ring is shipped right to me!

I also have 2 t-shirts from Groove Life, and only wish I had known about them earlier on, they fit very well, the materials are soft, and the graphics have held up well for years of ownership. I can reliably say that I have worn one or both at least 50 times (each) and that includes a trip through the washer and dryer and they still look great!

Overall Groove Life is a great retailer, and I really appreciate the products they deliver and stand behind.

Bottom Line: Yes, I would recommend this to a friend

The rings are beautiful and I received many compliments. When I reached out to the customer service representatives via email for help, I received a reply right away. Love this company and will recommend to everyone who asks.

Bottom Line: Yes, I would recommend this to a friend

I was hesitant to buy my first silicone ring after wearing my tungsten ring for over 5 years; however, my tungsten ring kept getting scratched and beat up while I went about my day. I finally decided to give Groove a chance and I couldn't be more happy. The ring is so comfortable I forget that I'm wearing a ring sometimes. Unlike my tungsten ring, my Groove ring can go wherever I do, including the gym! I have snagged my ring on a couple of things while working and it stretches and conforms back to shape without hurting my finger. Also, how can you beat a lifetime warranty?! Best ring I've ever owned! Definitely a Groove customer for life!

Bottom Line: Yes, I would recommend this to a friend

I purchased my ring back in September. It has been fours months since I purchased my ring. Two weeks ago it happened to tear. I emailed customer service and within 20 minutes got a reply back. They replaced my ring with no charge at all. I am so impressed with their customer service! I have to say that I will buy more rings from them. I think that it was just a flaw in this particular, because my first ring I had for over a year without any issues. I highly recommend their rings!

Bottom Line: Yes, I would recommend this to a friend

I had a small issue with the personalization on my husband's ring, so I emailed with a question about how that works with the warranty. I received a quick response and they helped solve my issue with no problem. We absolutely love the ring we got and will definitely order in the future.

Bottom Line: Yes, I would recommend this to a friend

I've been buying Groove rings since 2016. Over the years, I've had a few of them stretch out, get lost, and a few others that I just didn't care for once I received (the material for their Nomad rings is different than the others, and not as comfortable). Each time I've had an issue, Groove has responded quickly and taken care of the issue, including replacing the lost/damaged rings without hesitation. Except for the one ring that I mentioned - the Nomad - I've always been very happy with the quality and comfort of the product, and compared to similar companies out there, they are BY FAR much more comfortable. They continue to make new designs and I'll continue to buy them since I genuinely appreciate the level of customer service they provide and want to continue to support the company.

Bottom Line: Yes, I would recommend this to a friend

Ordered a Groove Ring ring, it was the wrong size. I used the Groove Ring sizing chart to figure out what size I needed. It was too small so I contacted Groove Ring, which has no phone service due to high call volume, you have to try contacting Groove Ring through email to get the right size. It said free for the first 30 days but it's not. If you have a custom engraved ring, it is $10 to have it engraved again and you can't get even to return the ring for a full refund. I was told no because it is engraved. The whole BS guarantee has been nothing but BS.

Bottom Line: No, I would not recommend this to a friend

I emailed almost a week ago about replacing the ring I purchased. I was asked to provide order info and email and have yet to receive any update. We have only had the ring for about 6 months and sad that it’s already damaged.

Bottom Line: No, I would not recommend this to a friend

I have had nothing but a great experience dealing with you all, and Wendy couldn't have been more helpful. Thank you all, I will definitely do business again. I bought my wife one for Christmas, the pearl one she saw when she started checking out your website. I will send you some business your way!

Thanks again.

Bottom Line: Yes, I would recommend this to a friend

I’ve ordered multiple rings and every aspect of this company (quality, integrity, warranty, customer service, etc.) is unmatched!

I could ramble on all day long - but the point is; Groove is the best by faaaaar and anybody that thinks otherwise can take a colossal hike up and down Everest a few times!

Love you guys!

Bottom Line: Yes, I would recommend this to a friend

My husband and I bought our rings as we were going on holiday and didn't want to take our expensive wedding rings with us as he lost his on our last holiday.

They are so comfortable you don't even know they are there. We did a lot of research as there is a lot of these kinds of rings on the market but these looked the best and we liked the groove so water doesn't get trapped underneath.

LOVE LOVE LOVE our rings.

Thanks Groove Life.

Bottom Line: Yes, I would recommend this to a friend

Please note that I asked for three rings to try them. One of the rings was the wrong size - I asked for size 10 and they sent me an 8! Figures. Then the other it was like I cut a rubber band and sent it out. I would not recommend this company.

Bottom Line: No, I would not recommend this to a friend

Groove Life replaced my son-in-law’s ring who is stationed in New Mexico in the Air Force! He will appreciate the new ring as he really likes it. With the line of work he does, these rings are perfect. I would highly recommend this company, they stand by their guarantee! Thank you again for your help!

Bottom Line: Yes, I would recommend this to a friend