GOLO Diet Reviews

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GOLO Diet

Overall Rating

3.3

114 Customer Reviews

Summary

GOLO is a diet program designed to help aid weight loss through exercise, meal plans, and its Release supplement. Learn what customers are saying.

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Customer Reviews

3.3 Stars out of 114 Reviews
5 Star:51% 4 Star:2% 3 Star:4% 2 Star:3% 1 Star:37%
56% Recommend This Company
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Posted on Jun 21, 2016

GOLO Weight Loss Pills

By Lisa King, Utah, Verified Reviewer

I was just looking at their website and had clicked on the 90 day plan. It automatically processes your order and doesn't give you an opportunity to actually "confirm" your order. I don't really see how I "saved" 30.00 either since one bottle is 29.95 anyway. So I was charged $89.85. I requested a cancelation on my order twice with no response from GOLO whatsoever. Due to being on vacation I could not refuse the package upon arrival. I don't see any return policy offered to the customers.

Since taking this product I have not lost any weight whatsoever and I do not feel any different health-wise either. I have a couple of months worth of the product left but do not expect to see any results whatsoever. I have cleaned up my diet and have started an exercise regimen. I was hoping for a little jump start but am not seeing it at all with GOLO. I would not recommend this product to anyone. You'll only be losing weight in your wallet or bank account. I think losing weight with "a pill" is an impossibility and I'm going to quit buying these alleged weight loss pills from companies. Save your money. This product does not work at all.

Bottom Line: No, I would not recommend this to a friend

Company Response from Golo, LLC

Jul 22, 2016

Hi Lisa, We are sorry to hear that you experienced problems while ordering GOLO. When you click the ‘order’ button, you are actually placing an order.

Our 30 day plan (one bottle) is $39.95, not $29.95. With this plan you receive the Release supplement, our meal plan, free online membership and our other booklets to help you follow the program. I have personally reviewed our cancellation requests and we have had no luck finding one for your order. GOLO offers a 30 day money back guarantee on our program, this is notated multiple times on our website.

If you would like to further discuss, we are available by phone at 800-730-4656 M-F 9am – 5:30pm and Sat-Sun 9am – 4:00pm EST, or you can contact us at support@golo.com

Sincerely,

Jackie

Customer Support Manager

Helpful Review? 273 People Have Voted

Posted on Jun 19, 2016

DO NOT order this product.

By Tracy, TX, Verified Reviewer

Ordered this for my Mom. She did not like the product after giving it a shot for over 2 weeks. Said it made her tired and irritable. Called the GOLO company to see about getting a refund. Their policy is 30 days FROM the date you order. So tell me why a company offering a bonafide​ weight loss product would have in essence a NO REFUND policy. Because they are crooks and know their product does NOT work and WILL NOT refund your money. 30 days from the date of order. (They could technically take 29 days to deliver it and then you would be totally screwed.) Even half way legit companies selling weight loss products give more than a 30 trial period. I would have rather put $90 on a roulette table. Better odds.

Bottom Line: No, I would not recommend this to a friend

Company Response from Golo, LLC

Jul 22, 2016

Hi Tracy, We are sorry that you did not have a good experience with GOLO. I can understand ‘not liking a product’, however, many things can make you feel tired and irritable when following a new eating program, especially if you eliminate processed food, caffeine, sugars or other foods. Note: Most supplement products are not returnable once opened. GOLO offers a 30 day money back guarantee, this is notated multiple times on our website and also in our terms and conditions. We have worked very hard to offer an affordable, healthy weight loss solution and feel our return policy is fair. Our orders are shipped promptly the following business day from the order date, and we offer 3 day priority shipping.

If you would like to further discuss, we are available by phone at 800-730-4656 M-F 9am – 5:30pm and Sat-Sun 9am – 4:00pm EST, or you can contact us at support@golo.com

Sincerely,

Jackie

Customer Support Manager

Helpful Review? 239 People Have Voted

Posted on May 31, 2016

Unhappy!

By Lynette Hardin, Texas, Verified Reviewer

I saw the ad on TV and decided to order this, well the price was $39.99 so I thought I would definitely try this. When I checked out, it charged my credit card $109.00 not the $39.99! That should tell us all something. I immediately called their customer service. They were closed so I left a voice mail. It's been four days and no return call. It's a good thing I have my bank to dispute the charge.

Bottom Line: No, I would not recommend this to a friend

Company Response from Golo, LLC

Jul 22, 2016

Hi Lynette, We are sorry that we were unable to return your call promptly. Our office hours are Monday-Friday 9-5 EST. We try to return calls and emails promptly so I apologize. According to our records we did credit you the amount that was ordered inadvertently and, because we were unable to stop the shipment, you were sent the additional products gratis. If that is incorrect, please contact us at 800-730-4656 to discuss. We look forward to hearing from you.

Sincerely,

Jackie

Customer Support Manager

Helpful Review? 290 People Have Voted

Posted on Mar 17, 2016

Unbelieveable

By Cheryl, Columbus, Ohio, Verified Reviewer

If you are to the point I was at, where you decided to never to buy a quote, "diet plan" again but know healthy eating and exercise is the only thing that works then This is for you! I have been on it two weeks and have lost 7 lbs. Since the first day I have not been hungry at all. I am truly amazed. I am 47 and cannot budge my weight normally. I have critical sleep apnea which over long term has given me serious sinus issues. Two specialists told me I would never feel normal in my head again. I am not kidding, three days into the diet, I had a 85% improvement.

I have energy I haven't had since I was young. This is not auto ship and totally worth it. P.S. I normally don't write reviews but if someone else with weight/health problems can benefit, I want you to know this it the way to do it. I feel control, even keeled, no moodiness or depression!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 272 People Have Voted

Posted on Mar 14, 2016

I feel like I was deceived.

By Linda Richard , United States, Verified Reviewer

Should have known the so called trial of this product was not what it seemed like to me at first. I did not sign up for anything more than the advertised $1 trial. Everything else they tried to get me to buy, I declined. I was charged the one dollar and was happy to try their product. Today, I was charged nearly $60 on my credit card. I have no idea what the charge is for. Don't get cheated by their too good to be true trial. I beginning to think it's never a good idea to give any of these online deals your credit card info. Beware!

Bottom Line: No, I would not recommend this to a friend

Company Response from Golo, LLC

Jul 22, 2016

Hi Linda, We are sorry that there was some confusion with our $1 trial offer. At the time, our program was priced at $59.90, with a $1 trial offer. With that offer you received our complete plan for $1, plus free shipping. If at the end of 40 days we did not receive the product back, you were charged the balance of $58.90. Because you decided to keep the program, you were charged this amount. We do not ‘try to get you to buy anything’ but we did offer additional supplements at the time of order. If you chose additional supplements, you were still only charged the $1. We feel our offer was very fair and many people have benefited from having the ability to try our program before totally investing in it.

Sincerely,

Jackie

Customer Support Manager

Helpful Review? 311 People Have Voted

Posted on Feb 18, 2016

Don't Waste Your Time

By Shannon, New Orleans, LA, Verified Reviewer

I ordered the GOLO Starter Kit, and although their website says you have 40 days to return it if you aren't satisfied, they do NOT pay for the return shipping costs. They'll give you the $1.00 back, but big whoop, they can keep the dumb dollar! They pretty much hold your credit card hostage until they receive the box back, or they'll charge you the full amount.

Bottom Line: No, I would not recommend this to a friend

Company Response from Golo, LLC

Jul 22, 2016

Hi Shannon, We are sorry to hear that you were unhappy with our return policy. You are correct we do not pay the return shipping on products sent back to us as we offer free shipping at the time of order. I am not sure what you mean by ‘hold your credit card hostage’ but most companies do not refund the amount you paid until you return the products to them. Our $1 trial gave our customers 40 days to decide if they wanted to keep it and we feel that was a fair amount of time.

Sincerely,

Jackie

Customer Support Manager

Helpful Review? 328 People Have Voted
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