Daily Burn Reviews

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Daily Burn

Overall Rating

2.9

84 Customer Reviews

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Summary

Daily Burn offers a range of fitness classes and programs you can follow anywhere—minimal equipment required. It’s one of many great options for getting in shape at home, but there are some drawbacks.

Pros

  • Excellent variety of fitness classes to choose from
  • Many users successfully lost weight/got in better shape
  • Generous free trial offer

Cons

  • The free trial will automatically enroll you in Premium Membership
  • Only one live class option per day
  • Some customers were billed after canceling their account

Customer Reviews

2.9 Stars out of 84 Reviews
5 Star:29% 4 Star:17% 3 Star:4% 2 Star:4% 1 Star:42%
52% Recommend This Service
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Posted on Jan 28, 2016

Scam

By Anonymous , New York

Mr. Bob Harper, your company DailyBurn has been debiting my account for six months and I never received the link. You were taking 55.00 dollars out of my account and the link I received looked like this "@#$%^&*&^%$#@". When I contacted your office, they stopped debiting my account, but did not return my money. I will continue to post until I receive all of my money back. I will also contact the Better Business Bureau and let them know what your company is doing. People please be careful with Bob Harper and DailyBurn.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 59 People Have Voted

Posted on Jan 25, 2016

Great Workouts & Meal Plans, Bad Technical Kinks

By Christina , Longmeadow, MA

I love the workouts and meal plans provided. I'm seeing a difference. But, I use my Amazon Fire and Playstation 3 with the app on there to do my workouts. It doesn't register my workout on my profile. So it looks like I'm doing nothing.

If they would fix this problem, so that my completed workouts would sync correctly between different devices' apps and my profile, I would give it 5 stars. Right now, I have to run the workout on my computer WHILE I'm doing the workout on the app so it registers. It's very annoying.

I did not have any billing issues, and was billed as advertised for their program.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Jan 24, 2016

Loved DailyBurn but...

By Anna , San Jose, CA

I loved the DailyBurn videos. I only liked Black Fire, Inferno, Inferno HR and LTF, as those were the most challenging videos (which is what I was looking for). DailyBurn was great in the beginning, but then there were no more new videos after I had used it for three months!

I canceled my service and hadn't had any problems at all with cancelation, unlike others who have issues.

DailyBurn -- word of advice, get more new challenging videos and I'll return.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Dec 21, 2015

Billed even though canceled

By Jen , Austin, TX

I signed up and canceled the exact same day because it didn't have what I was looking for. Yet today I was still billed for my membership. When I log into the website it shows my membership is not active. Sent an email and waiting to hear back. Will be filing a charge back with my credit card as soon as it shows it is completed. NOT a good business practice, wish I read the reviews of the issues before I signed up.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 56 People Have Voted

Posted on Dec 15, 2015

Started Me Up Again on my Weight Loss Journey

By G.H., Arizona, Verified Reviewer

I had gained about 20 extra pounds, that's a lot for someone who is 4'11"! I saw a commercial about Daily Burn and I signed up that night. Daily Burn kept me excited about losing weight and I liked the first program I had chosen, cardio sculpt. I worked out 5 or 6 times a week and my body was changing. I looked tighter and my body's shape was changing for the better. After approximately four months of Daily Burn, though, I realized that it lacked the cardio I really wanted for weight loss.

Most videos are more aimed toward muscle building which is great but I really wanted some cardio that really got my heart racing. I only found two videos that really did that. Because of the lack of cardio, I canceled my subscription to Daily Burn and signed up for Crunch Live instead. I am more satisfied there.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 43 People Have Voted

Posted on Nov 20, 2015

Definitely not as advertised

By Saiya ,

I signed up for DB and used it exactly twice. I would have been fine paying the 12.95 as stated, because I honestly forgot to cancel my subscription. Imagine my surprise when I get an alert that my bank account has overdrafted, and they charged me a whopping $64! Add the $35 in overdraft charges and I am not a happy camper.

A strongly worded letter later, I've received a response stating that my payment will be refunded within 5 days. Further explanation states that I somehow "upgraded" my account, which is amazing, considering the fact that I did two workouts and didn't even explore the account whatsoever. Must have been ghosts...yeah.

In any case, I am satisfied to have been refunded, but they will not contact my bank to get the overdraft charges reversed. Can't win them all, I guess.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 42 People Have Voted

Posted on Oct 23, 2015

It works for me

By Retta , Denver, CO

Right now I'm on my third month using DailyBurn and I've seen a big difference. I love that they have shorter workout outs for people who may not have a lot of time. The workouts are both fun and challenging, with personal trainers that were upbeat.

I did however have a concern with the billing as I was billed more than the website said the standard prescription fee was. However, after sending them a email saying I was angry about change in price, it didn't take them long to refund the difference and keep me on the plan I wanted.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Oct 22, 2015

Canceled the plan online

By Caridad , Arizona

DailyBurn is good until you use the service. It is a great way to exercise but when it comes to cancellation, it doesn't cancel on the first request. I had to call them and was advised it was on hold but now they are are cancelling it.

Bottom Line: No, I would not recommend this to a friend

Company Response from Daily Burn, Inc.

Oct 22, 2015

Hi Caridad, so sorry to hear. We don't have a phone line, so I'm unsure of who you had spoken with about your account. Either way, please send support@dailyburn.com a note to make doubly sure that you account has been cancelled.

Helpful Review? 17 People Have Voted

Posted on Oct 13, 2015

Terrible, Unethical Company

By Nicole Shannon, Verified Reviewer

As with many other reviewers, I canceled my subscription in April and continued to be charged. I emailed the company (what business doesn't have a phone line?) and they responded by saying that she saw that I had canceled in April, and that they showed no record of having billed me. She went on to say that it must be that I had another account open with the same billing, and must have forgotten to cancel that one as well.

First, they're talking my money, and now they're implying that this is my error! I sent a screen shot of my bank statement showing that I was still being billed, and have yet to hear back. I will not let this go. I don't have the extra money to forget this problem, which is why I canceled in the first place! Terrible business on past with that sham company.

Bottom Line: No, I would not recommend this to a friend

Company Response from Daily Burn, Inc.

Oct 22, 2015

Hi Nicole, to follow up, I see that our team found the unused/duplicate account you had set up under a different email and that they have refunded you in full. Let support@dailyburn.com know if you should need anything else.

Helpful Review? 24 People Have Voted

Posted on Oct 7, 2015

Daily Scam

By Ken , Dallas, TX

Like other reviewers, I cancelled my subscription and continued to be billed. This is an unethical business practice.

Bottom Line: No, I would not recommend this to a friend

Company Response from Daily Burn, Inc.

Oct 7, 2015

Hi Ken. So sorry to hear! Would you mind forwarding your email cancellation confirmation to support@dailyburn.com? They will be able to refund your account dating back to the original time of cancellation.

Helpful Review? 17 People Have Voted

Posted on Sep 15, 2015

Great customer service.

By Brittney , Maine

I noticed that DailyBurn charged my account for "coaching" by accident. I emailed customer service and within no time had a response from Danny their rep saying he would refund my account. Well done! I love the videos and the versatility of them so I would have been upset if I had to cancel. Refund came immediately and I'll continue to use this great program.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted
Showing 34-44 of 84

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