Trim Down Club

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Trim Down Club

Overall Rating

2.9

94 Customer Reviews

Summary

Trim Down Club is an online-only weight loss program, created by nutritionists and dietitians, focused on proper nutrition to help you shed unwanted pounds. It may be right for you, but there are some downsides to this program.

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Customer Reviews

2.9 Stars out of 94 Reviews
5 Star:39% 4 Star:7% 3 Star:5% 2 Star:3% 1 Star:44%
44% Recommend This Company
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Posted on Sep 28, 2017

Member

By Bonita Gemeinhardt, Sardis, MS, Verified Reviewer

I love Trim Down plan. I've been doing this for almost 4 years! I feel much better. Before I was in pain and out of breath. I'm reading labels and eating more time per day and the combination of the foods I eat is why this works.

I don't feel like I even have a weight problem anymore! I feel like exercising now. Thanks for all this great info to use the rest of my life. I was in a size 16 and now wear 10s and 12s!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Trim Down Club

Oct 6, 2017

Size 10's and 12's that's what I am talking about! Always great to hear about your success Bonita! You are a true inspiration to anyone looking to lead a healthy lifestyle.

Helpful Review? 15 People Have Voted

Posted on Feb 26, 2015

Inquiry

By Roger , MA

I joined this club in January. Have not been able to access the menu's after 5 weeks. Has anyone else had this problem?

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Sep 28, 2017

Best weight loss program

By Nicola Knowles, United Kingdom, Verified Reviewer

I joined Trim Down Club in April of 2017 as I had tried numerous diets which didn't work for me. I was a bit skeptical at first, but I can honestly say it has worked wonders for me.

The diet plans are amazing, and you can change them instantly to however way you want them. I am still continuing on the plan as I have felt healthier than I ever felt on previous diets, and also lost nearly two stone in weight. It may not seem a lot over that period of time, but by looking at old pictures and pictures now, the difference is astounding.

I would definitely recommend this program to anyone who is at a loss as to what diet to try. Give it a go; you will be amazed at what it can do.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Trim Down Club

Sep 28, 2017

Simply amazing, Nicola! I am really happy that you found our program after having to deal with diets in the past that didn't support your needs. That can be really frustrating.

And, losing two stones is nothing to be ashamed about, and actually very good considering you've adopted healthier habits from the club that will stay with you forever. You will no longer need to worry about regaining the weight, and now you can live life the way you want to, healthy and proud!

Helpful Review? 14 People Have Voted

Posted on Sep 27, 2017

My time as a group leader in Trim Down Club

By Debbie Hayes Johnson, Verified Reviewer

Seventeen years ago, I had gastric bypass. I was desperate. However, things did not go well. I threw up every meal for 13 years. The doctors were baffled.

Out of complete desperation, I joined Trim Down club. The first day I was on the plan the vomiting stopped. Miracle? I don't know but the minute I go off of it, the vomiting resumed. It is a perfect balance of nutrition.

One of the girls in my group has Celiac disease. She lost 100 pounds. One diabetic lost all her weight and was able to get off her meds as long as she stayed on the plan. The nutritionist is the best. The plan is easy to follow. The administration is always there to answer questions and help in any way needed.

Although, I don't comment every day. My group has over 2,000 members. Many only check in once a month. However, they all come back and say this is the only thing that works for me. As for myself, I'm alive! Trim Down Club has taught me how to balance my day and make wise choices. Thank you, Trim Down Club.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Trim Down Club

Oct 17, 2017

Debbie, we are honored to have been able to help you, and your amazing group reach your goals. Support teams are so important and you are the best leader anyone could ever have! We look forward to your continued success.

Helpful Review? 13 People Have Voted

Posted on Jul 18, 2019

Upsell after upsell

By Beverly H., New York, Verified Reviewer

First, it took me a week before I got an email to even get on the site. I was stupid and went for the first round of upsells figuring the more info the better. I never got the links to the upsells and it took a week to finally get onto the site, then I clicked on the FREE GIFT...for only $6.98 shipping, but wait, if you spend $40 for the full-size product that you haven't tried yet then you can get $7 off. Refuse that and there is another product, and another and another and another until I finally gave up and asked for my money back!

Bottom Line: No, I would not recommend this to a friend

Company Response from Trim Down Club

Sep 16, 2019

Hi Beverly,

I have just seen your review and wanted to write to you as soon as I could. This is Adam Feldman the Director of Client Relations at the Trim Down Club. I wanted to start off by apologizing for y our poor experience with our program, that was not our intention in the slightest and we are going to do whatever we can from here on to try to improve your overall experience. Now, as far as the upsells go, those are all completely optional and are each only offered one time meaning that after one refusal you won't be offered the product again. Additionally, you can cancel and refund your orders at any time as long as it's within 60 days of purchasing, so it's easy to take full of advantage of our offers and be able to keep your money if you're not satisfied.

I want to ensure that you are 100% satisfied even if you are no longer a customer of ours so I would love for you to email me directly at adam.feldman@trimdownclub.com with any questions or concerns you might still have.

Wishing you all the best,

Adam Feldman

Director of Client Relations

Trim Down Club

Helpful Review? 11 People Have Voted

Posted on Aug 7, 2015

This is the best weight loss program.

By Sue , Naples, FL

I am an RN and I know a thing or two about nutrition. This is balanced and if you spend time setting it up and reading instructions and information, you will develop a whole new way to eat without preservatives and things that cause U.S. medical/dental problems. Come on, there is no fast way, you have to work, food in the right combo all day. I worked up to running about 10 years ago and it was hard but I took off 20 lbs and kept it off. It's hard work, yes, but well worth your time. Stop whining and get to work. By the way, I don't work for them either.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Oct 8, 2015

The only one that works for me!

By Nadine , St. Petersburg, Florida

I love this program, it's the only weight loss program that I've been able to stick with. I don't have cravings, I'm not hungry and as a result I've been able to lose 80 lbs. It came off slowly but I wasn't looking for a quick fix, I've completely changed the way I feel about eating thanks to this program.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jun 18, 2019

Absolute rubbish

By Danielle G., Pawcatuck, CT, Verified Reviewer

I signed up for the Keto diet and what I got in return was a plan that is definitely not Keto based. Why do you false advertise to people! I am so angry and will be canceling my subscription even though you have taken $2 from me. An easy way for this company to be making $2 from many people with false advertising.

Bottom Line: No, I would not recommend this to a friend

Company Response from Trim Down Club

Jul 15, 2019

Hello Danielle,

I’ve just been notified of your review and wanted to get back to you as soon as possible. First of all, I want to apologize that your time with Trim Down Club wasn’t enjoyable, that’s not the result that either of us had hoped for. We don’t want any of our customers to feel as though they’re being false advertised to, so I’d like to go over a few concerns you had. When customers sign up for the KetoTrim program from Trim Down Club they’ll automatically be given a low-carb 28-day keto meal plan that they can follow. Additionally, our menu planner function now has a Keto filter option so customers can easily set their own Keto menus that come with ingredients and shopping lists.

I want to give you the opportunity to try our new Keto menu planner so please contact me directly and I’ll get our support team to gift you free access to our program! You can message me directly at adam.feldman@trimdownclub.com

Wishing you all the best,

Adam Feldman

Director of Client Relations

Trim Down Club

Helpful Review? 9 People Have Voted

Posted on Sep 12, 2019

Deceptive sign up

By Mary L., Ohio, Verified Reviewer

As soon as I signed up I saw I would be charged not $1.99 one month trial but $9.99 automatic every month on my credit card. Also, the information and the same type of recipes are on the internet for free, e.g. on medical sites for diabetes, etc.

Bottom Line: No, I would not recommend this to a friend

Company Response from Trim Down Club

Sep 16, 2019

Hi Mary,

I have just been notified of your review and wanted to write to you as soon as I could. This is Adam Feldman the Director of Client Relations at the Trim Down Club. I want to start off by saying that I am sorry if you felt our program did not make it obvious that is was a monthly subscription. However, we do mention it multiple times throughout our sign-up process, both before and after the payment process. Now for the recipes you found online, if they are similar to our programs then they are most likely copies of ours as we have multiple professional nutritionists creating new recipes for our menu planner based on the different types of diets we have daily.

I want to ensure that you are 100% satisfied so I would love for you to email me directly at adam.feldman@trimdownclub.com with any questions or concerns you might have regarding your account or our program.

Wishing you all the best,

Adam Feldman

Director of Client Relations

Trim Down Club

Helpful Review? 9 People Have Voted

Posted on Jun 14, 2019

Bad

By Kory O., Alberta, Canada, Verified Reviewer

You have no way of canceling this service so I will be reporting it as fraud to my credit card company. It's pretty bad when you try to reach you and it says the site can't be reached. I thought I was getting keto-friendly diet menus, instead, I have to set things up myself. I want this canceled immediately, but I will be disputing this to my credit card company in the morning.

Bottom Line: No, I would not recommend this to a friend

Company Response from Trim Down Club

Jul 15, 2019

Hi Kory,

I’ve just been notified of your review and wanted to get back to you as soon as possible. First and foremost, I apologize that your time with Trim Down Club wasn’t what either of us had hoped for. However, I want you to know that you can cancel your Trim Down Club subscription at any time. All you would have to do is email us at support@trimdownclub.com and we will take care of your request within 48 hours. If you haven’t received your cancelation yet, you can personally email me your details and I’ll take care of your account's cancellation and refund as soon as possible.

As far as the menus go, when you sign up for KetoTrim through the Trim Down Club you’ll receive a premade 28-day Keto meal plan just like every other customer. Additionally, you get the option to set up your own personalized menus through our meal planner function, but if that's not for you then you can always go back to the premade plan.

I want to ensure that you are 100% satisfied even if you are no longer a customer of ours so I would love for you to email me directly at adam.feldman@trimdownclub.com

All the best,

Adam Feldman

Director of Client Relations

Trim Down Club

Helpful Review? 8 People Have Voted

Posted on Mar 3, 2021

Cancelled and keep getting billed

By Donna V., Leeds, AL, Verified Reviewer

I requested a cancellation pretty quickly into my membership as it really seemed not a good fit for me. I received an email back saying they had received the cancellation request. But I have been billed for two more months for something I canceled and that they had acknowledged my request to cancel. So I am not at all pleased. I have sent several more emails and I had better get a credit for them billing and taking money out of my PayPal WITHOUT authorization. I will be contacting the Better Business Bureau concerning this.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Nothing extraordinary or different about their program

Company Response from Trim Down Club

Mar 3, 2021

Hi Donna,

We would be happy to explain what happened.

We received a cancellation request from you on December 29th, we answered you on December 30th offering you Free Lifetime Membership. We did not receive a response so we were not authorized to touch your account. You answered us on February 28th asking to cancel and refund the last two payments so we canceled and refunded the two payments and answered you on March 1st letting you know that your payments were refunded.

We are sorry for the confusion this caused, but your account has been canceled and refunded and you will no longer be charged for the subscription.

All the best,

Adam Feldman

Trim Down Club

Helpful Review? 6 People Have Voted
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