Reviews (2)

DO NOT order these contacts. I had the worst experience EVER! The two-week free trial contacts were great, but after that, it all went downhill. The next two boxes that came were BAD; it was like I didn't have any contacts in my eyes. I spent many hours on the phone with this company. After many arguments, they sent me two more boxes, the same BAD contacts. I received a total of eight boxes, all BAD. The last two boxes I decided not to open but returned for a refund. As of today, I've been refunded for ONE box, and they're refusing to refund the second box. I would give them ZERO STARS if I could!

Extremely poor service with this company. I received my free two weeks supply of contacts. Then my first shipment of paid for contacts came and they were bad, like I didn't have contacts in. So I called customer service and after several conversations talking to several different people, I was told I would receive an expedited shipment as a replacement.

I didn't receive them until a week later (I don't consider that expedited). When I tried them and they were the same as the last; I couldn't see with them. This has happened two more times with the same result. I've spent many hours on the phone trying to get this worked out. I've got three different shipments of contacts that I can't use, a 6-month supply!

I've been told that a supervisor would call me back but that never happens. I was also told that Jeffrey, the quality control person, would call me and that hasn't happened! Worst customer service I've EVER had!