Raphael G.
Raphael G.
Los Angeles, CAMember since June 2018

Reviews (2)


    • Sep 25, 2018
    • Verified Reviewer

    LifeCell

    Stay away from this product/company

    Overall Experience:

    LifeCellSkin has the worst reputation: Google it! It's a total scam...

    Even after returning the trial product and calling the rep several times, I was threatened that my account would be charged for a product I have returned. The employees are so brainwashed that they can't even realize how awful they react to people simply trying to disassociate from their product.

    Stay away from this product. Think, pretty much anything promoted by Doctor Oz is most likely over-promised and scientifically insane claims.

    LifeCell will deny even a UPS receipt I have proofing I have returned the product.

    Yes, there is a strong placebo effect when schmearing anything onto your face and wanting to believe this actually works. That in itself is okay to promote a product...but the interaction of this company with the worst reputation on the internet is truly astonishing.

    Be WARNED, you will come across reps that are trained to bullying you to an extend that is actually illegal. Document all interactions and make sure you block your bank account from their access!

    Bottom Line: No, I would not recommend this to a friend

    29 people found it helpful

    Link to this Review

    • Jun 24, 2018
    • Verified Reviewer

    Hubble Contacts

    Super difficult to cancel contract

    Overall Experience:

    I signed up with Hubble to try out if the hype of "affordable" contact lenses holds up with quality and comfort. It does not. The lenses are okay for a short-term solution, but for all-day wear that includes sports activity and indoor/outdoor transitions the lenses become itchy and do not stay moist. Only one curvature is availablebthat does not ideally fit in all eyes. The lense even becomes bothersome in windy or super dry conditions like California or when bicycling.

    My biggest struggle, however, is the setup of cancellation policies. Even after sending numerous emails requesting a cancellation my credit card was charged, and I received a shipment of more unusable lenses. I did call in and requested a total stop of all transactions and the salesperson said she would send a free package for my troubles...not sure why sending more lenses would change my mind?

    Another month passed, and yet again I was charged and shipped more lenses. Again I send emails and picked up the phone explaining I was DONE with my Hubble experience. I received an email stating that cancellation could only be done by calling the correct phone number (which was not attached to the email).

    On my Hubble profile, I changed my info and credit card settings, hoping this would be the end of it, but darn, yesterday another charge occurred, and I received a confirmation that my contacts were on the way!

    My original prescription has changed since and yet, this company is force-feeding me uncomfortable lenses I have requested on all levels to be stopped!

    The fact a website makes it impossible to simply cancel a subscription should be a warning sign!

    I’m sort of amused and equally bothered by this.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review

Showing 1-2 of 2