BetterHelp Reviews - See What Customers Are Saying

I cannot praise this service highly enough. It is an incredibly powerful tool. I feel I’ve made more progress in two weeks than I did in two months with a once a week, face to face session.

My counselor, Tony, is brilliant. So observant, encouraging and nurturing. It’s made a huge difference.

I have already recommended the service to friends and colleagues.

Bottom Line: Yes, I would recommend this to a friend

As someone who has learned to bottle things inside and just try to deal, you learn over the years that can have very negative consequences and unhealthy outcomes. It can be extremely difficult feeling like you are all alone with no one to talk to or help you figure things out. Especially when things are not all your fault. Without someone to turn to the path literally gets very dark and before you know it there only seems to be one solution, only that is just the weight of everything clouding your sight. BetterHelp has made a huge difference even after just the first use. Someone who is a professional that is outside looking in that is not also all mad at the world and broken, to help give insight and suggest small changes to help you live and feel better.

I was all worried that if I had suggested how depressed I was with suicidal thoughts coming into mind every now and then I would immediately be cast into an institution. That is not the case and after being able to open up and see what root causes made me feel so broken, I could make small adjustments to make me a better and happier person. After the first session, that dark cloud immediately began to move and I felt like there really is hope for me. I could slowly go back to that cheerful happy person that actually cared about others and myself.

It can be a little discouraging when you feel financially unable to support yourself for help but having insurance or even talking to them about some plan options really help. I would really recommend opening up and getting help so that you can face that darkness and remove it and be a light of hope for someone else.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been a lifesaver. My counselor was able to hone in on my therapeutic goals and provide me with therapy, tools and resources, and a consistency that helped me through some really rough times. Being able to receive therapy without having to leave my home has made it easier for me to not miss appointments. I have recommended this service to everyone and anyone who wants to start therapy, but isn’t sure how to start the process.

Bottom Line: Yes, I would recommend this to a friend

Prior to BetterHelp, I met with many therapists and either didn't keep up with them or they moved. With BetterHelp, I have been able to stay consistent with my therapy since it's so easy to use and customized to your schedule! A plus is that they paired me with the best therapist I have ever had! Granted I got very lucky but you are able to pick another therapist if the first one didn't work out! You also don't have to leave home and rush to get to your appointment.

Bottom Line: Yes, I would recommend this to a friend

The ease and comfort of using their app is amazing! The service providers are really helpful and responsive. It’s really worth your money, and you get the help you need without leaving your home. The app is also protected with a passcode so you have a lot of privacy. And you have a lot of counselors to choose from so you can definitely find the right counselor for you from such a huge variety because finding the right counselor can be very difficult. There are many counseling options which I highly appreciate as well. Overall I am very glad to use BetterHelp.

The only possible downfall about this could be that the sessions are just half an hour sometimes it’s not enough. But in the end, it’s all about making it available to everybody possible. Therefore it’s still understandable.

Bottom Line: Yes, I would recommend this to a friend

I was skeptical about trying BetterHelp at first as I have seen a number of counselors in my life, always having face to face sessions, which didn’t always help me in a lasting way so I wondered whether this would be different.

Well, I went ahead anyway and I’m really glad I did. Their matching algorithm paired me with a counselor who not only had the right experience for me, but who I also really connected with on a personal level. It actually really helped that I wasn’t limited to whoever was in my local area and I always felt my counselor was there to support me despite the distance - BetterHelp’s system allows me to send messages to her at any time so I could always share what was on my mind and get a response without waiting for my next appointment, which is not the way face to face counseling usually works in my experience!

Throughout my time with them, I have gone from a place where I could sometimes barely face living my life to one where I feel happy and in control of the direction my life is headed. Thanks BetterHelp, you’ve changed a lot for me.

Bottom Line: Yes, I would recommend this to a friend

I am extremely grateful to BetterHelp. They have assigned an amazing counselor to work with me on my issues and depression. BetterHelp has worked with me twice to help me get financial assistance for their services. I couldn’t have continued my counseling/therapy that I extremely need! They are very good about getting back to you quickly when you have a concern or anything else. What’s also wonderful about BetterHelp is the awesome webinars they offer! The counselors that run them are extremely knowledgeable of what they are talking about. Very educational groups about all sorts of everyday issues people experience.

So in closing, I would definitely recommend BetterHelp to anyone looking for guidance in whatever is going on for them in their life.

Bottom Line: Yes, I would recommend this to a friend

My mental health has been a journey as many experience, and BetterHelp has provided me a needed voice to talking through things myself as well as having someone reinforce the things that are known to be true. It’s been great to be flexible with my schedule and be in the comfort of my own home or close the door to my office to have a session and have been given tools to help give me tangible things to work on. From my conversations and tools, I can see myself correcting what I sought help for and gaining a new confidence.

Bottom Line: Yes, I would recommend this to a friend

I've just been using BetterHelp for a few weeks now, but it's already been tremendously beneficial. I was feeling to depressed and anxious and overwhelmed to get to a physical therapist's office, and this accessible option feels like a breath of fresh air. My therapist is attentive, wise, and experienced. I am so excited about what my future holds, for the first time in what feels like forever.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp had been ABSOLUTLEY life-changing for me. If you're someone like me who has severe anxiety to the point of not even being able to leave the house, BetterHelp is here for YOU. I literally have NOT been able to leave my house for months. I even work from home so I don't have to leave. My therapist with BetterHelp has helped me so much I ACTUALLY left my house for the first time in months (months)! Grant it was for only a very short amount of time but I DID it. If it was not for BetterHelp this would not have been possible. If you can't leave your house because of severe anxiety or ANYTHING, contact BetterHelp NOW. They even have financial aid for those of us that may need financial assistance.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is great for anyone who needs affordable, and flexible counseling. Here when I have something on my mind, I can send it to my counselor at any time. I hear from my counselor every day pretty much. When I tried to squeeze everything into 1 hour once a week or every two weeks, it was hard to remember everything I wanted to talk about. With my Counselor Kalii, I am able to give thoughts everyday and she responds and then we can schedule a live chat, a phone call, and a live video chat when I want to do that. When we do our lives she has already seen all my thoughts and questions all week and is able to see how everything is going or how I things are when she has recommended something I should try to help with my stress, my marriage, my kids. This is the new way of counseling in my eyes. Definitely glad I chose BetterHelp.

Bottom Line: Yes, I would recommend this to a friend

This is a great service. I do wish it was more affordable on my part. Even with the discount they gave it is just out of reach for me. I did get a very generous one-month trial that piqued my interest and showed me that if I ever am in a good enough financial position to put my mental health at the forefront, this is a great way to start. I have been very satisfied with the first counselor I was assigned, but I imagine that if I wasn't it would be a pretty easy process to get another one. That is very unlike real world counselors where I would have to pay AT LEAST 60 bucks to find out if I mesh with someone and usually you need to go more than once to get a good vibe. Again, if money was no option, I would sign up in a heartbeat, but with our first baby in the way, we need to prioritize our finances.

Bottom Line: Yes, I would recommend this to a friend

I found BetterHelp online and decided to give it a go. I found the service very helpful and was surprised by how attentive the counselor and the representatives were.

Although online therapy/counseling wasn't for me, I'd definitely recommend this service to anyone looking for help and unsure of where to start.

Bottom Line: Yes, I would recommend this to a friend

I first started using this app because I was searching for a counselor that took my insurance in my city but it was I couldn't find anyone that fit me nor could I get calls back from those I left messages for. I finally saw a promotion for BetterHelp and thought at least I should try it for the first three months while it was free to see if it would help. I'm so thankful that I did this. My wonderful counselor has helped me overcome my first major panic attack and is always there to remind me of the importance of my mental health. It has been a wonderful experience so far and I highly recommend giving it a try.

Bottom Line: Yes, I would recommend this to a friend

The web app is easy to navigate. You get assigned a counselor right away. The LSW I have been paired with is a great match for my needs. Overall, I would recommend that anyone wanting therapy but has scheduling issues try BetterHealth. It's been a convenient comfort. I only wish insurance covered it.

Bottom Line: Yes, I would recommend this to a friend

I have a medical situation at the moment not making it possible to drive. I very much wanted to pick back up with counseling, without having to wait until I am able to drive again. I went online and looked at options. Ultimately I decided to try BetterHelp, and I am SO glad I did. Good counselors are very hard to find, so my expectations were not too high...Defying all expectations. My counselor is one of the best I have ever had. I highly recommend giving it a try!

Bottom Line: Yes, I would recommend this to a friend

After having thirty years of therapy, I found this excellent new approach to managing my mental health and life issues, it is called BetterHelp.com! Wow, what a game changer! Instead of rearranging your life around someone’s practice, start enjoying the time you save in commuting by nurturing your life through the new skills you will learn in this wonderful online therapy presented through live Video Chat! I love my therapist, Cherie, Better Health, the best group therapy through Groupinars, and my new life! Can’t say enough about this skilled, accomplished community of therapists! Have not had one negative experience yet with my online therapy! You not only interact with your therapist, the group leader, but a wonderful community of interesting people who freely share their coping skills! So far I have met a creative community of people who are artists, musicians, actors, writers, from all walks of life!

Great place to mix it up with interesting people, and fascinating life situations. Never boring and very caring!

Bottom Line: Yes, I would recommend this to a friend

I have really appreciated BetterHelp as a service and have recommended it to a number of people. Managed care has made quality mental health care so difficult to access, but this type of service makes quality, evidence-based therapy accessible (and it is not cost-prohibitive). I am able to make choices based on my mental health needs, rather than the availability of providers within my insurance network/within the constraints of the insurance network's policy. I actually feel supported, and I definitely recommend BetterHelp to anyone who has struggled to find therapy in the past.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is one of the best mental health sites I have ever paid for. The price is absolutely worth it and it can cost less than going out to a therapist every week. Besides having a professional of your choosing being there for you, there are webinars, journaling, and the opportunity to change who you're working with in a matter of minutes. This site is really convenient as well and your therapist can reach out to you on the site and on their app. You can talk over Messenger, text, phone call, or even video call! No matter where you are, BetterHelp is never far away. 10/10 would recommend (and have) to everyone I know and meet!

Bottom Line: Yes, I would recommend this to a friend

I've greatly enjoyed my experience working with BetterHelp to manage my concerns with anxiety and depression. I've also needed help for marriage counseling and this site has been a godsend. Highly recommended and best online counseling site in comparison to a few of the others.

Bottom Line: Yes, I would recommend this to a friend

I absolutely love BetterHelp. I live abroad and move a lot so it is comforting knowing I can take my therapist with me everywhere I go. I can video chat, text chat, or send messages when I need. It is perfect. I recommend it to everyone I know. It might take a few therapists to find the right one, but when you do, it's the best thing that will happen to you.

Bottom Line: Yes, I would recommend this to a friend

I am physically and mentally disabled. I go to in-house therapy every two weeks and I see my psychiatrist every month. It's expensive, I read the reviews and I was hooked. I called my therapist from BetterHelp. Maybe I can't get better. This may work for others but not for a pensioner.

Bottom Line: No, I would not recommend this to a friend

Dear reader,

Do you ever have that not funky fresh feeling?

Do you face current challenges in your life?

Tired of having no one to guide you?

Well, now there’s BetterHelp.

BetterHelp therapy team goes directly to the South Central nervous system, reducing cranky levels, regulate uptightness, and help channel love and compassion directly to your problem areas.

So ask your doctor if BetterHelp is right for you!

Bottom Line: Yes, I would recommend this to a friend

The hardship of having to meet in person is alleviated by meeting online. Of course, one has to be conversant with technology to make it work, which can be a hardship for some.

Sticking to a schedule requires discipline, which can be acquired by diligence and foresight. The quality of the licensed clinicians is great and admirable. I approve of this new, innovative method of family and group counseling.

Bottom Line: Yes, I would recommend this to a friend

I was skeptical about using this service but my life was spiraling out of control and I needed help. In the midst of the COVID outbreak, I wasn't sure where I was going to get the help I need. I heard of BetterHelp and thought "why not try". I am so glad I did. They paired me with a therapist that really listens to me and helps me with the issues I am having in my life. I was concerned I wouldn't be able to afford the service and they even helped me with the cost. They really are trying to help people connect with a therapist to get the care they need. I am living proof.

Bottom Line: Yes, I would recommend this to a friend

Lockdown left me with no job, too much time and boredom. Having to deal with previous issues when I reached out to BetterHelp they were speedy in their reply and I had a therapist and appt within days. Best thing I could have done.

Bottom Line: Yes, I would recommend this to a friend

I have found BetterHelp to be the most in-depth and valuable therapy I have ever had. Previous counseling and CBT has never quite aimed to understand me or my situation in the way my therapist does. I feel valued, appreciated, and like somebody actually believes in me, which has helped with my self-esteem. I feel like with BetterHelp I’m in exactly the right place and that I will be okay, it’s given me faith in my situation.

Bottom Line: Yes, I would recommend this to a friend