BetterHelp Reviews - See What Customers Are Saying

This is just a good app for me. All of the options that are offered for my introvert self when it comes to therapy are perfect.

I wanted to see what my therapist looked like for the first session so the video option is great. Sometimes I need to talk it out, so the phone is great. Sometimes I just want to memorialize something in writing so the messenger is great. I also really like the journal — it’s a great way to prompt conversation.

I only hope that this company treats their employees and actively promotes mental health within their own corporation.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

At first, I was apprehensive about online therapy. I heard great things from Shaun T and Gabby Bernstein and wanted to see for myself.

I was paired perfectly and I love using the online journal. It’s been a wonderful journey.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

They offer different ways to approach therapy so you can choose the one you’re most comfortable with. You can call, text, or video call your therapist based on your preference. Being able to call instead of being face-to-face has really allowed me to open up since I feel more comfortable that way!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

So far, I am loving my experience at BetterHelp. I advocate for trauma healing on my blog even before finding out about BetterHelp. I believe healing is crucial in order for people to find their purpose in life. Unfortunately, trauma healing can be a lifelong ordeal just because not all traumas are the same, and life is not very predictable. BetterHelp makes healing easy, flexible, and affordable. Give them a try!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is the real deal. They have amazing resources within the app and are very engaged in helping you better yourself. The booking is easy, finding your therapist is simple, and so much more. I appreciate BetterHelp for all the support they offer to help me heal.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I therapist-hopped for the past couple of years trying to find someone who could help me with my PTSD and anxiety.

Once the pandemic happened, my mental health went to the sidelines and I struggled with my monkey mind while trying to keep my business running and all the fears developed with covid.

I finally decided I had enough and knew I needed help. They matched me with my therapist Gwen. So I have been working with Gwen since last December and my journey of self-care is still going, but I have improved so much.

I am able to understand why I do the things I do and that I am not my emotions, they are just what I feel and I can have control over them. I do still feel lost at times but the best part is if I have an episode, it used to last for weeks. Now it's only a day!

BetterHelp has really given my life back and the great therapists there really take the time to hear what you're saying and give you empathetic and good feedback on the subject at hand.

The worksheets that are included help me figure out how to break my thoughts and worries down and look at them in a productive way and work through them. I can look at them anytime to help myself when I do have those emotions come up and start doubting myself and my abilities.

Throughout my entire time so far, I realized that I wasn't taking care of my own personal needs and was treating myself pretty poorly.

I ended up closing my business down for a few months to reestablish a better business and so far it has made my life so much easier. I don't end up working 16-hour days with barely any breaks. I am so much more productive and I have been able to get some of myself back.

I know it will always be work and some days are better than others. But if you're willing to put the time in with the worksheets and your therapist, you will get to where you want to be!

BetterHelp really saved me.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

This program has been wonderful. The therapists are great listeners and have had great advice. There are also groupinars that you can attend on areas that interest you. And you have an online journal. I highly recommend.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Therapy is something that would be difficult to put into a nice presentation.

Getting help can be devastating and can cause more anxiety than the issues if you don’t find a safe and compassionate space or person to talk to. BetterHelp seems to have a well-made system in place for matching and for changing your selection if you need. I have had success with only a few sessions and plan to attend more as I need them, or to check in on myself.

Yeah, that’s really what it can be!

Just a place to check in on yourself and find the tools to make your life better or more sustainable.

You could spend hours/days scrolling YouTube but the reality is, you’re not qualified. And if you are, maybe an outside personally developed opinion, based on your specific circumstances, will only make what great insights you have more rounded and refined in your own mind.

Don’t doom scroll or shame spiral, get qualified help and a voice that speaks to you. Therapists are people, each unique with their own lives and experiences, so -find the type of motivation you need to be your best self.

I can almost guarantee you, there are people around you that need that better you on their team. Don’t cheat them out of the best you, and certainly don’t cheat yourself.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is super convenient and I can hit it into my rapidly changing schedule with ease. BetterHelp gives me lots of choices and options for both the way I receive my therapy but also my therapist. It has more features that I didn’t know about before signing up, such as a journal I can share with my therapist. I can do my sessions anytime and anywhere at a cheaper cost than an in-person therapist.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has connected my husband and me to great therapists. I love that should that not be the case, switching therapists is easy.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Very nice people as providers. Professional services. Timely and flexible. Friendly support. Very glad I signed up for BetterHelp for my mental health Healthcare. 10/10 would recommend to a friend.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I reached out to BetterHelp to get help overcoming my performance anxiety when competing. Michael Gomes at BetterHelp could very quickly help me being able to calm myself down when I start to get nervous. I can strongly recommend BetterHelp for similar issues.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My first therapist was not the one for me. It took a couple of sessions for me to finally have the courage to switch up therapists. I am SO glad I did because I found someone that works for me. Very thankful. Service is easy to use and therapists can send you links/homework easily, which is valuable to me. Expensive...but worth it for the time being.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My experience with BetterHelp.com has been 100% positive.

From being matched to an excellent therapist to being able to engage in therapy in both "offline" and "online" modes using multiple media forms is greatly appreciated.

Great service!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I really love my therapist. He is super kind and helpful. Listens and supports my overall objectives in life and really understands I truly need the help. I couldn’t do this without the guidance of a professional and I get this here with one-on-one video calls, messages, or calls. I also enjoy the group classes I have availability to. Journaling has also proved to be a great outlet. I’m really happy with this entire service.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Through BetterHelp I have been able to be paired with a therapist that fits my needs, specifically. My experience so far has improved my life, and I find the feedback that I get is invaluable. Thank you!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I am super happy with how fast you get matched with a therapist. In Germany, it takes weeks or even months to have an appointment but sometimes you can’t wait that long! The website always asks for feedback and got recommended to me by friends and I would also recommend them.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Very satisfied, I will always have this app downloaded in case I want therapy going forward. Way better than the traditional route, having to commute to an office in person.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I was and still working in a very difficult time in my life where honestly sometimes I feel is just east to end. My therapist had kept me out of extreme self-destructive thoughts and I am so grateful for that.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

There are random but helpful journaling ideas for you every day to help with your healing journey.

I appreciate the availability of the therapists. You could shoot them a text/audio message at any time and they’ll respond that same day once online. The fact you could text right away while in your feelings whether happy mad or sad is very helpful.

You have the option of how you’d like to have your session whether via video or audio call. I’ve been using BetterHelp this month and it has been a nice experience, very much appreciated!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My experience with counseling at BetterHelp has been positive. My therapist is helpful, respectful, and knowledgeable. She has offered tools to help me navigate my different relationships and life situations.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My stepsister sent me a link to try BetterHelp since I recently lost my brother, and she’s been using it for her own therapy and highly recommends it. I’ve had 3 sessions with my therapist through the app now and have only good things to say. You can message your therapist, talk on the phone, or have video calls with them — whatever you prefer. Scheduling your next session in the app is really easy and they send you text and email reminders leading up to your session. Also, the really helpful thing is you can message your therapist in between sessions too and mine is very responsive. Another cool app feature is their daily journal prompts, which you can choose to keep private or share with your therapist. I find the app really easy to use and all the different options for talking to my therapist to be really helpful. I highly recommend BetterHelp.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I am not someone who believed talking about myself would help. Samuel built trust and patiently allowed me to talk about some painful memories at my own pace. He also confirmed that how I was feeling at the moment was normal and suggested strategies to deal with it. Sigmund Freud was wrong. The Irish are not impervious to psychoanalysis.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Seeking mental health help is super difficult but BetterHelp makes it super easy and provides a lot of different types of support and customer service is super supportive.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My therapist has been amazing for me since the very first session. She always responds within the day when I send messages and always makes me feel welcomed and heard during our video sessions. My mental health has been so much better since I started seeing her.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

It's my first time using the app and was very helpful in terms of reaching out to a therapist and also sharing with group sessions.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I was looking for suggestions for finding a counselor and a friend of mine who teaches psychology recommended BetterHelp. I had three counselors in total. The first one moved on to work with the corrections department, the second one recognized that my childhood traumas were beyond her training, but the third one was a great fit. I saw her virtually for eight months and after working through layers of some difficult issues, came away with some tools I can use going forward.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend