BioTrust Reviews

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BioTrust

Overall Rating

3.4

140 Customer Reviews

Summary

BioTRUST is a nutritional company that offers numerous supplement lines intended to address various areas of your health. Learn what customers are saying

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Customer Reviews

3.4 Stars out of 140 Reviews
5 Star:48% 4 Star:10% 3 Star:4% 2 Star:10% 1 Star:27%
61% Recommend This Company
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Posted on Feb 4, 2016

Great return policy

By Peter , Long Grove, IL

I bought 6 bottles of Bio Trim XP and it didn't work for me. I contacted company and they gave me no problems with the return of my money. They gave me three options of how to take the return. I did the one that was most convenient for me. If the products work for you I think you're dealing with a great company.

Bottom Line: Yes, I would recommend this to a friend

Company Response from BioTRUST

Feb 8, 2016

Hi Peter,

I hope this finds you in the best of health! My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTrust Nutrition. First and foremost, please accept my most sincere apologies for not responding and reaching out to you sooner. Although your review is dated 17 Jan 2016, it was just published Thursday, Feb 4th.

With that being said, I am very sorry to hear that the BioTrust supplement that you used did not exceed your expectations. Our products are designed to work, as we spend an immense amount of time researching the most effective ingredients and scouring the globe for the most pure and potent forms.

As individuals vary, however, so too do results, and that's precisely why we stand behind our research-backed supplements 100 percent with our money-back guarantee. Along those lines, I am glad to hear that you are completely pleased with our refund policy and that you are very satisfied with our customer service. We greatly appreciate you taking the time to share your feedback.

With that being said, at BioTrust, it is our goal to ensure that you enjoy a completely positive all-around experience, and in our pursuit of excellence, I can't help but notice that you did not give us a 5-star rating. Along those lines, is there anything that I can do for you to take your experience to the next level?

We know that you chose BioTrust for a reason, Peter, and I want to do everything I possibly can to help you achieve your health and fitness goals, starting by making myself available to you as your personal nutrition and exercise coach. At your convenience, can you please e-mail me at tskwiat@biotrust.com? It would be my absolute pleasure to join you on your journey and provide you with the guidance, support, and encouragement to make sure that you achieve your goals.

Thank you, Peter; I look forward to hearing from you.

My best,

Coach Tim

Helpful Review? 12 People Have Voted

Posted on Jan 20, 2017

Videos don't tell you what you want to know

By Kim B., Tennessee, Verified Reviewer

I just recently became aware of BioTrust online. I have listened to a few videos and have made a purchase, which I am waiting to receive, of the LOW Carb Protein Shakes. Since then I have received several emails with more videos to watch and products to buy.

I received an email entitled "What Bananas Do to Your Body." I watched the entire video (almost 40 minutes) and not once were bananas mentioned.

First, the background of the video had pictures of bananas and cereal with bananas the entire time I was watching. Then, coming to the end, of course, I was asked to purchase a product. I am not happy about the waste of time this video was because it did not deliver what it said. Now reading some of these reviews on this page, I have become very nervous about the company.

Last, it would be nice if these videos could be paused or tell us how long they are from the beginning. I became determined to see if they delivered what they advertised and they did not.

On another subject, I was sure that the video I watched about the LOW Carb Shakes stated that Whey Protein was not good, yet in looking online at the Protein Bars, they state that Whey Protein is an ingredient and that it is good. I would like clarification on Whey Protein, please.

Bottom Line: No, I would not recommend this to a friend

Company Response from BioTRUST

Jan 20, 2017

Hi Kim B.,

I hope this finds you doing well! My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTrust Nutrition.

It’s our goal to exceed the expectations of our customers with our products and our customer service. We want to provide you with nothing less than a 5-star experience. I'm dismayed to learn that you've provided a rating indicating anything less than that. I hope that you will provide us with the opportunity to do everything we can to make things right for you and ensure you enjoy the type of experience we set out to provide.

I also want to exterminate any concerns or anxiety you have about our company. I want you to contact me directly at tskwiat@biotrust.com at any time you have a question or concern. I guarantee that I'll leave no stone unturned to make sure that you're completely taken care of.

I do want you to know that we take customer feedback very seriously. Along those lines, we have submitted your comments and concerns directly to our marketing department for review.

With regard to your question about whey protein, I'd like to provide some insight. In one of our videos about BioTrust Low Carb, we do discuss a potential "dark side" of whey protein that pertains specifically to supplements that contain ONLY whey protein. For instance, whey is a "fast-acting" protein that has a narrow digestion window, which may limit absorption, and it also results in a large insulin response, which may not be desired by certain populations.

That being said, whey is a very high-quality protein that has been shown to have numerous advantages on appetite control, weight management, sports performance, immunity, and much, much more. For those reasons, we include whey in all of our current protein products, BioTrust Low Carb, BioTrust Protein Cookies, and BioTrust Organic Protein Bars.

The key, however, is that we combine whey with other proteins for a time-released effect. For instance, in Low Carb and our Cookies, whey is complemented with the slow-digesting micellar casein and moderate-digesting milk protein. Our Bars contain pea and rice proteins, which are considered more moderate-digesting proteins as well. All in all, the goal is to provide you with sustained nutrition for several hours while taking advantage of whey while mitigating any potential disadvantages.

I hope that this is helpful, Kim. Please feel free to contact me directly if you have any additional questions. I'm here to help and happy to do so.

My best,

Tim

Helpful Review? 27 People Have Voted

Posted on Apr 12, 2017

Endless videos and impossible to unsubscribe

By Mia, Barcelona, Spain, Verified Reviewer

I bought the protein powder from BioTrust, and the taste is ok but way too sweet (the taste of Stevia is overwhelming).

I bought ONE package and clearly stated I only wanted it ONCE, but after a month I found they had billed me for a second one. I contacted them via email, and they handled it well; they refunded me quickly and the extra package I had received I got to keep. So far so good.

After that, I've gotten email after email with endless sales videos and other information I do not want. I've tried, time and again, to unsubscribe, but they kept coming. I emailed them and told them to take my name off their lists and stop sending me emails. Still, they keep coming. I ended up having to block their address to get rid of them!

Bottom Line: No, I would not recommend this to a friend

Company Response from BioTRUST

Apr 14, 2017

Hi Mia,

I hope this finds you doing well. My name is Tim Skwiat, and I am a member of Team BioTrust Nutrition. I am very sorry to hear that you are anything short of completely satisfied. It's our goal to provide you with 5-star products, 5-star service, and a 5-star overall experience. Anything less than that is unacceptable to us.

Having said that, I am unable to locate any customers named Mia from Barcelona, Spain, in our system. Along those lines, would it be possible for you to please email me directly at tskwiat@biotrust.com? I would like to ensure that you are permanently unsubscribed from our email newsletter list. I would also greatly appreciate it if you could let me know how you've attempted to unsubscribe so that I can report any errors to our marketing team.

I am glad to hear that your order issues were resolved. While we do offer a money-saving Ship-N-Save program (that involves a 15 percent discount and free shipping), this is not an automatic enrollment. In other words, this option would have to be chosen during checkout by the customer. However, I'm glad to learn that this issue was handled to your satisfaction.

Please contact me at your convenience, Mia. I look forward to hearing from you, and I will do everything I possibly can to ensure that your concerns are handled to your satisfaction.

Thank you,

Tim

Helpful Review? 10 People Have Voted

Posted on Mar 12, 2018

Why do they sell carbs?

By Robert Half, Tel Aviv, Israel, Verified Reviewer

I have learned that the fewer carbs we ingest, the better off we will be. They even state in their "Milk Chocolate" that there are "only 4g of Net Carbs Per Serving." Why should we add any health product that clearly states that it contains carbs?

Doesn't a normal person receive enough carbs from vegetables?

BioTrust, I'd appreciate hearing your thoughts about this. I have been buying and taking your BioTrust for at least one year.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Jun 26, 2015

BioTrust's Products Are Top-Notch

By Harris , England

I own 6 or 7 of their products and they seriously rock. They might be a bit more pricey compared to the average but I feel better than ever and seeing great results from my workout sessions. They are highly recommended.

One thing to keep in mind - these supplements are great for enjoying a higher life quality but they are not magic pills (such a thing doesn't exist anyway). If you are not determined to follow up on a well-planned diet and exercise routine then your results will be compromised.

Nevertheless, the Biotrust forum is a great place to find more information on health and fitness, and the coaches there are doing a fantastic job of providing value. Even if you are not a customer, do yourself a favor and check their forum out.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Aug 6, 2015

My experience with IC-5

By Greg Ruff , Spokane, WA

I eat twice a day and healthy. I limit carbs to begin with. I also exercise 4 to 5 times a week doing cardio and light lifting to stay toned. Occasionally I eat carbs like a pizza or spaghetti a few times a month. I take the IC-5 when I do.

Can't tell you about weight loss since I don't weigh. What for? My test is how my cloths fit and how I look when looking at myself in the mirror.

After taking the product for about a month, my cloths fit a little looser and my waist line on my pants is hanging down a little more on my hips. I like what I see in the mirror.

But then I have started drinking lime martini's around the same time before going out dancing. I do Latin, swing and ballroom. Don't know if its the limes or IC-5, but something is working for me. I am going to order one of their other products now and try that out.

Finally, there is no magic bullet. It's a combination of exercise, diet and nutrition. Combine the three and you should see results. Can't just sit there and stuff your face with burgers, fries and washing them down with coke and eating ice cream watching TV all night after work. It's input/output. It all helps.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jul 13, 2015

Ordering and Waiting for the Products I ordered

By Edward A Wudarsky Jr , Sun City Center, FL

The only thing that I think you should seriously think about changing is being up front to your prospected customer and tell them you have 11 different products and just the ones they need to start. At that point, you can come in with the other products and explain what is beneficial using each one.

I have purchased the IC-5, LepitBurn and Low Carb Shake. I'm 69 years old and have 70 lbs. to take off, so the three products I purchased seem to fit for what I need to do.

I can't wait to start.

All your bad reviews has been about how your sales pitch of each product after you purchase one of your products. My investment is over $800.00, so it better work.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jul 20, 2015

Follow up to "Rip Off"

By Tracy Brendzan , Edmonton, AB, Canada

I have been contacted by BioTrust and fully reimbursed for my order. They have been very helpful in tracking my return order, not sure where my prior emails went but I'm very satisfied with the service I received in the end. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Jul 29, 2015

OmegaKrill 5x

By Howard , Melbourne Australia

After 5 years of pain from arthritis I have been taking OmegaKrill 5x for 4 months. Then nirvana, suddenly pain has almost gone, also inflammation has almost disappeared. I have been taking many different supplements for years to no avail. I cannot say positively what this is doing, but I believe this works for me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from BioTRUST

Aug 12, 2015

Hi Mr. Collin,

I hope this finds you doing well! My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTRUST Nutrition. I wanted to follow up with you immediately to provide my personal assistance.

I did want to mention that this website is a third-party webpage that has no affiliation with BioTRUST. However, I keep a close eye on independent review sites like these because our number one goal is to ensure that our outstanding customers like yourself are completely satisfied. In fact, BioTRUST has an A+ rating with the Better Business Bureau, a reflection to our commitment of excellent customer service.

With that being said, I have forwarded your request to stop future shipments to our Customer Service department, and I have asked that the appropriate action be taken immediately. If you were charged for any bottles that you did not wish to receive, can you please let me know? I’d like to make sure that you are refunded appropriately and promptly.

I do see that one refund in the amount of $39.00 USD was credited to your account on August 6, 2015. That transaction takes place immediately on our end, but it may take 3 – 5 business days for it to be reflected on your statement. If there are any additional refunds that you believe you are due, please let me know.

I also wanted to take a moment to address your comment about the EPA and DHA content of OmegaKrill 5X. On the Supplement Facts panel of the bottle (and on our website), you can find the amounts of each of these omega-3 fats. For instance, each daily serving (i.e., 3 softgels) contains a total of 456mg of EPA and DHA combined (64mg and 392mg, respectively). But that doesn't tell the entire story because the amount of these omega-3 fats that you actual absorb is what's truly important.

It’s crucial to point out that OmegaKrill 5X incorporates the research-backed VESIsorb® Absorption Enhancement Matrix, which has been shown to increase the bioavailability of omega-3 fatty acids by greater than 5 times compared to traditional fish oil capsules. In other words, OmegaKrill 5X provides the equivalent of over 2,280mg of EPA and DHA (i.e., 456mg multiplied by a factor of 5) with each daily serving.

It’s also important to point out that OmegaKrill 5X has earned the prestigious 5-Star rating and certification from The International Fish Oil Standards™ (IFOS™), which is the only third-party testing and certification program for fish oils. IFOS sets the world’s highest standards for purity, potency, and freshness. The IFOS 5-Star system tests products for:

  • Active ingredients (e.g., EPA, DHA) to ensure they meet label claims
  • Contaminants
  • Heavy metals
  • Stability

You can find the most recent OmegaKrill 5X Consumer Report confirming our 5-Star rating and IFOS certification by visiting the IFOS website. Or, if you contact me directly at tskwiat@BioTRUST.com, I will gladly provide it for you upon request.

I hope that this is helpful, Mr. Collin. If you have any additional questions, concerns, or information that you’d like to share, please don’t hesitate to let me know. I’m here to help and happy to do so.

Sincerely,

Tim

Helpful Review? 13 People Have Voted

Posted on Nov 26, 2015

Truth be told

By Chris, Holley, NY, Verified Reviewer

I have purchased several products now. My first time around I used the product I was a little interested to find out of a good product/company.

I have emailed and spoken to customer service several times. Never had a issue emails where always returned with in the 24hours as stated it would be. I also always got a solution and answer for times I called customer service. For once a company dose as they advertise.

I have had some issues applying coupons and getting promotions. But after customer service issues were resolved with about a 80% satisfaction.

The company has yet to hide anything from me like fine print stuff. Yes, they do push the products but you must remember they're a sales company who are just doing their job. They make it really easy to decline the offers which I have done and excepted. They also make the auto ship option easy to say yes or no to. You're not automatically enrolled unless you agree to be enrolled. Most companies are completely opposite of that.

All and all, I'm a returning customer a few times over. I would gladly give them a complete 100% satisfaction rating. But seriously, every company can always improve.

I haven't tried returning any products because if you give them their 90 day break in period you'll feel better and say “wow this stuff is helping”. Please don't eat trash and do nothing because no company has a magic wand in a pill yet.

Thanks BioTrust for actually backing up your statements and products.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Dec 3, 2015

Results - BellyTrimXP

By Betty Freeman , Pagosa Springs, CO

I purchased a three month supply of BellyTrimXP for myself and a 3 month supply for my husband. We have one week to go. We have taken the product every day. We have also been taking a decaffeinated green tea capsule and the BioTrust probiotic. I have gone from 146 pounds to 135 pounds and have gone from a 37 inch waist to a 32 inch. My husband has gone from 182 pounds to 169 pounds. He reports that he is now fastening his belt two holes smaller than before. We did not diet but limited sugar, flour, and alcohol to very small quantities.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Feb 10, 2016

Caution when ordering online

By Louise , Jersey (England)

I ordered online 6 bottles of Metabo379 and obviously went for the 12 bottle stock up at a discounted price. I was mortified when I got confirmation of my order, as it also included Belly Trim and IC-5, and my total order came to $958.00. Well you can imagine that I was very shocked, but also confused, as when I placed my order it was for Metro379 bottles only. So I have no idea how the extra supplements managed to slip onto my order. I did notify BioTrust to get the other supplements taken off my order, but was told that the goods were already on their way. They have given me other options regarding my order which were very generous, but that is not the point. I do think that you should have the option to view your order before confirming it, so you do know what you are getting and the total of your order. Regardless to say I am still reviewing my options, as I also have to pay tax on my goods when they arrive, as I live in Jersey. They have their own tax, so unfortunately this is costing me much more, so even though I would still recommend BioTrust I am just warning people to make sure they are very careful when ordering.

Bottom Line: Yes, I would recommend this to a friend

Company Response from BioTRUST

Feb 10, 2016

Hi Louise,

I hope this finds you great! My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTrust Nutrition. Thank you very much for taking the time to share your review and for providing your feedback about your experience with the ordering process.

We welcome customer feedback with open arms, and while the overwhelming majority of that is positive (e.g., customers telling us about fantastic results), we accept criticism just the same. Who better to tell us how we’re doing than our outstanding customers like yourself.

I am sorry to hear about your experience and to learn that you were not completely satisfied with the ordering process. However, we strive for excellence in every aspect of our business, and your feedback is invaluable to us to achieve that goal. You see, I keep close tabs on review sites like this precisely for the reason that we want to ensure that our amazing customers like yourself have an overwhelmingly positive experience and received world-class customer service.

With that in mind, I want you to know that I'm going to do everything I possibly can to make sure that you are completely satisfied moving forward, and I want to start by offering my personal e-mail address so that you can reach out to me at any time with any additional questions, comments, or feedback. I know that you chose BioTRUST for a reason, and I want you to know that we'll be here for you every step of your journey to provide you with guidance, support, accountability, and encouragement. Please feel free to contact me at tskwiat@biotrust.com.

I look forward to hearing from you soon, and more importantly, I look forward to helping you be the best version of you!

My best,

Coach Tim

Helpful Review? 31 People Have Voted

Posted on Apr 26, 2016

Worked for me

By Debbie Lee, Atlanta, GA, Verified Reviewer

I agree with the comments about up selling. I intended to order Leptiburn but accidentally ordered the carb and belly fat products. I took all three and was somewhat disappointed at first but took them for 30 days. I suddenly realized I had lost weight, 17 pounds. I also took advantage of their free protein mix sample and thought it was very good. Normally I despise those things. In sum, I think it is worth a try but give it at least 30 days.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Apr 29, 2016

Did not work for me, but worked for my wife.

By Larry Harris Sr., Albany, GA, Verified Reviewer

Hello, I purchase the BellyTrimXP and the Metabo379. I used these products for seven straight weeks and had no results, so I let the remaining of the products sit on my shelf until one day I started to mix up a drink of cinnamon, honey, apple cider vinegar and purified water. This reduced my appetite. My wife who is a Registered Dietitian noticed and decided that she wanted to drink what I drank, because she has problems losing weight herself, but will never take any pills or supplements. I also add lemon juice to the mixture. Since I have to mix both of our drinks every morning, after two weeks I started adding the BellytrimXP to hers and she has noticed that her belly has went down considerably. I am glad that I did not throw the remaining products away. I will tell her one day what I did, but it is fun just watching her lose weight without doing any extra work. I am always trying to get her to go for a walk or exercise but she always finds something else too do. Please let me know if you think that I should stop, so far she has lost twelve pounds.

Bottom Line: Yes, I would recommend this to a friend

Company Response from BioTRUST

Apr 29, 2016

Hi Larry,

I hope this finds you doing well! My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTrust Nutrition. Thank you very much for taking the time to share your honest review and rating based on your personal experiences.

I do want to remind you that this website is a third-party review site not associated with BioTrust in any way. I do monitor the site regularly, however, in an effort to provide our wonderful customers such as yourself with world-class customer service.

With that being said, I'm sorry to hear that you did not achieve the results that you had expected while using BellyTrim XP and Metabo379. I first want to remind you that, like all of our customers, you are completely protected by our one-year satisfaction guarantee. If you're not completely pleased for any reason, please contact our Customer Service department, and we will cheerfully exchange/refund even empty bottles.

(800) 766 - 5086
Support@BioTrust.com

I do want you to know that we're here to provide you help in achieving your goals, and I want you to know that I'll personally be here to guide, support, and encourage you every step of your journey. I'd love the opportunity to get to know you better, do some troubleshooting, and be your personal coach. Please feel free to contact me at tskwiat@biotrust.com.

I'd like to take some time to explore your goals and why they're important to you. In addition, I'd like to explore your nutrition habits and eating behaviors, physical activity patterns, and other lifestyle factors (e.g., stress management, sleep quantity/quality) so that we can do everything we can to get you moving toward your goals.

Regarding your wife, that's a clever little trick you've got up your sleeve, and we're glad to hear that she's found BellyTrim XP to be so beneficial in helping her reduce her body fat (even if it's unbeknownst to her). Just to address your potential concern, I don't see any reason that you need to stop adding the contents of the capsules to her drink. There's no problem with administering the supplement that way as long as the recipient doesn't take issue with it.

I applaud you for all that you're doing to help yourself and your wife improve your health. I must admit that I find it a bit interesting that your wife, who's a RD, is not interested in engaging in physical activity with you. I encourage you to keep leading by example and continue to search for activities that she might enjoy doing with you. Regular physical activity is associated with a long list of amazing health benefits positively affecting virtually every organ and system in the body.

Please feel free to reach out at your convenience, Larry. I look forward to hearing from you soon.

My best,

Coach Tim

Helpful Review? 19 People Have Voted

Posted on Jul 25, 2016

Great Customer Service

By Valerie, Port Orchard, WA, Verified Reviewer

I recently purchased the LeptiBurn BioTrust product. I was unable to finish the video and I didn't understand that the deal was 6 bottles at 49.95 each. I thought I was getting 3 bottles for $49.95 for all 3. There isn't a place to confirm the order which is the only problem I have with the company as yet. Once you put in the information it automatically charges you without any confirmation of what you ordered until after being charged. My bill was over $200 more than I was willing to spend as I never dealt with this company before and I never purchase something online for an amount that I am willing to lose (just in case). I called customer service upon seeing my charge of $200.00.

My call went through to an actual person (from America) which I greatly appreciate as I can never understand people from other countries. I explained what happened and he was able to stop the order from going through. I was given several choices of options to keep my order with the company as well as completely canceling and refunding the whole amount. This told me that what I read about their refunding was true. I decided to try one bottle to see if I liked it and signed up for a monthly deal for 1 bottle with the option to cancel at any time. I started the product yesterday. I noticed a nice boost in energy and I was able to eat less for lunch as I wasn't very hungry. I am happy so far with the product. I will write another review after I have taken it for a longer amount of time.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 33 People Have Voted

Posted on Jan 25, 2017

Communication issue

By Lorena Baker, Donna, Texas, Verified Reviewer

Language issue with their support staff (Kevin). He did not answer my question and kept giving me unrelated answers! I told him that I just received my order and had called in as the pamphlet said to do. My question was, "I was wondering if free shipping in 14 days meant from the day that the item was shipped, or from the phone call date?"

He kept talking about a coupon code, and just did not understand much about my question or the phone call protocol!

Bottom Line: Yes, I would recommend this to a friend

Company Response from BioTRUST

Jan 25, 2017

Hi Lorena,

I hope this finds you doing well! My name is Tim Skwiat, and I am the Director of Scientific Affairs at BioTrust Nutrition. I am very sorry to learn that you experienced this communication issue when you called in, and I want to assure you that I'm going to do everything I can to make this right for you and take care of you.

For starters, I have refunded the amount that you paid for shipping. That refund takes place immediately on our end, but it may take up to 5 business days for it to be reflected on your account.

Secondly, I am going to have one of our customer care specialists follow up with you to make sure that all of your concerns have been addressed. Finally, I would like for you to contact me personally by email at tskwiat@biotrust.com at any time with any questions or concerns that you have. We want to make sure that you enjoy a 5-star experience!

My best,

Tim

Helpful Review? 10 People Have Voted

Posted on Oct 18, 2018

To strengthen my weak knee

By Subramaniam S., Kuala Lumpur, Malaysia, Verified Reviewer

I have run many marathons. As a result of that, I literally abused my knee to the point of undergoing a few microsurgeries, namely a nerve entrapment surgery, tendonitis surgery, and I have spurs that are causing a nagging pain when I run. My cartilage is also gone (of late through ultrasound, it is beginning to grow according to the doctor). I sense it when I walk and run.

I have been taking Joint 33X for almost 6 months. My daily routine is one in the morning and one in the evening.

Sometimes I feel my joints are weak and I cut short on my grass run. Sometimes there is a grinding sound when I run.

Is there any advice you can assist me with to address the aforesaid issues?

Regards.

Bottom Line: Yes, I would recommend this to a friend

Company Response from BioTRUST

Oct 25, 2018

Hi Subramaniam,

My name is Tim Skwiat, and I represent BioTrust Nutrition. Can you please contact me directly at Coaches@BioTrust.com so that we can discuss further? This is a third-party review site (not owned or operated by BioTrust), and I want to provide you with the personal service and the best possible experience that you deserve. I look forward to hearing from you.

Sincerely,

Coach Tim

Helpful Review? 13 People Have Voted

Posted on Jan 11, 2019

Satisfied

By Karyn K., Florida, Verified Reviewer

I have been using BioTrust's products for a couple of years now. I have found that 33x works for me. I have tried several others like the Metabo one and BellyTrim. Unfortunately, these have not worked for me. I am still unsure if Leptiburn is doing anything.

I have ALWAYS had SUPER customer service. Every time I've called with an issue, it has been resolved even BETTER than I imagined. I don't understand some of the people here complaining about the customer service!? If they call the number on their receipt, someone is ALWAYS available to assist. I am COMPLETELY SATISFIED with the customer service. Good job! I just wish the weight products helped me more.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Jul 28, 2015

Great company, great products, phenomenal support.

By Kenny ,

I was turned onto BioTrust by a cousin of mine who is a sports science/fitness/sports trainer for Rollins College here in Florida. He told me about a few of their products which he really liked. BCAA Matrix and the Low Carb Protein Powder. I went ahead and tried both, love them. What's best is that you can be confident that the ingredients in these products are the best, period. For those of you who buy your protein, BCAA's, fish oils, etc from the large chain shops (like I used to do) be sure you know what you are getting, I bet you'll be surprised if you really look into it. With BioTrust, you don't need to worry about that.

I am such a huge fan of BioTrust products, but one of the main reasons I am such a loyal customer is because of the online support/forums. These guys know their stuff. They will answer every question you have about the products, your personal nutrition, workout regiments, and just general fitness questions/concerns you may have (and attach articles and the science behind it to back it up).

I'm not sure where the people in some of the negative reviews are coming from, or what their agenda is but these guys have never steered me wrong. The only time I ever had to 'return' something was because it didn't agree with my stomach not because the product didn't work. I made one call to customer service and switched it out for a bottle of BCAA Matrix. No up charge or anything and they actually let me keep the bottle of the other product to give to someone else to try. The gentleman who mentioned that the protein bars "were the worst he's ever had" that's probably b/c he usually buys the bars that are loaded with sugar and other 'crap' to make them taste like a candy bar. Its a protein bar, not a candy bar, and honestly, they are pretty damn good. The emails they send out are very informative and will actually educate you on a lot of different topics. Do they try and sell their products, of course, they are a business but 1) they do not spam you, only a few emails here and there and i learn something new from every single email, and 2) I guarantee once you try a few of the products and take advantage of the knowledge on the online forums, you'll understand why this company and the products sell themselves. A plus company.

I played baseball for the University of Florida and was around some very knowledgeable fitness and nutrition staff while I was there...these BioTrust guys have given me so much more accurate information than I have ever received in my life. It has truly changed the way I go about my nutrition and fitness needs. Just try it.

Side note: The oatmeal raisin protein cookies are amazing.

Kenny

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jun 26, 2015

Superior Service and Product

By Kelcie , Michigan

Several months ago, I stumbled upon BioTrust while looking for a great tasting protein powder that was also high quality, and I found it. The Low-carb Time-Released Protein Blend is awesome. I have tried both the vanilla and chocolate, and they are far better tasting than any other product I have tried. Not only that, I look forward to having a smoothie (that is how good they taste). They even sent me a book with 53 recipes for smoothies, so you don't have to just have a plain vanilla or plain chocolate smoothie. I am not sure how long they will be giving that away for free, so get on it people.

I also recently had a question/request from the company and called the customer service. I know what you're thinking.. "uh oh.." nope. They were awesome. Not only was he friendly, but the customer service representative worked so hard and so quickly to help me out. I was expecting someone to just read from some script saying they couldn't help me, but that was not the case. In my opinion, BioTrust has incredible products with fantastic service. I would highly recommend them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Aug 18, 2015

An Honest Review from My Heart

By Kathryn Stefaniak , Salem, NH

As an extremely satisfied customer of BioTrust, I would like to touch on a few points. First of all, BioTrust's Customer Service is one of the best I've ever had the pleasure to do business with. I have ordered product both online and through their 1-800 support number, and have gotten exactly what I have wanted without any issues. I happen to enjoy speaking with the Customer Service representatives, as they are all very knowledgeable about the products and are consistently helpful when I speak with them directly.

Secondly, BioTrust's products are without a doubt, very helpful to me during my quest to lose 138 pounds. I have lost a total of 71 pounds in 7 months' time with the help of LeptiBurn, IC-5, AbsorbMax, Pro-X10, and BioTrust Low Carb protein powder. I have recently added BioTrust's OmegaDessert Fish Oil supplement and look forward to continued weight loss success. I believe wholeheartedly in the all natural, healthy BioTrust supplements, and highly encourage my friends and family to use them also. I have used two of BioTrust's approved weight loss plans, the 3 Week Diet and the One Day Diet, in helping me to achieve my substantial weight loss. While using the online forums, I have learned from two highly qualified nutrition and exercise specialists, how to select wholesome foods for my nutrition, and how to exercise the proper way in order to maximize my fat loss results. I always recommend BioTrust Nutrition supplements to people I meet who are sincere in their efforts to lose weight or add muscle. I have not as of yet used the BCAA Matrix, but will be supplementing with it soon.

Lastly, I enjoy the chocolate and vanilla cream Low Carb protein powders in my daily shakes, the Chocolate Chip and Frosted Oatmeal Raisin protein cookies for dessert, and the Organic Protein Bars as an occasional meal supplement. I sincerely hope that others will be as successful as I have been in losing weight while using the wonderful BioTrust Nutrition supplements.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jun 8, 2015

Best supplement company

By Florian , Austria

I' m a huge fan of Biotrust products. I'm using IC-5, protein powder, protein bars and BCAA's and I'm more than happy with my results (have used them for both fat loss and muscle building phases). Something I also look for when it comes to supplementation: What do industry leaders say about them? Tons of really good and awesome coaches use and recommend Biotrust products.

Besides having awesome products they also have THE BEST customer service I have ever experienced in my life. Be it advice on training, be it taken care of when you have questions on a shipment, etc.

I'll retell two stories about customer support: They sent me the wrong product (3 bottles of IC-5 instead of Leptiburn), so what did they do? They told me to keep the 3 wrong bottles and they sent me the 3 right ones free of charge.

Oh and this by the way was the only time I ever had a problem with any order. Yes they simply rock.

Second story: I'm emailing back and forth with their lead coach for a few months now and about 90% of the time it's not about Biotrust products and if it is about Biotrust products it's because I bring it up. He advises me on all sorts of workout stuff, etc.

So overall: they are awesome and have made my life better. What more is there to ask for?

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jun 12, 2015

My Honest Review Of Bio Trust Products & Support Teams

By Edward McAvoy , United Kingdom

Thank you for the opportunity of reviewing BioTrust Nutrition products and their support teams. I am a retired Banker, aged 70, from the UK. I had 40 years experience in Business & Commerce, writing many reports and reviews on many businesses.

I am overweight, with elevated blood pressure and border-line diabetes. Through an excellent weight loss Plan for Life, I have lost weight (28 lbs) but more importantly, from that plan learned the importance of controlling your body's Leptin and Insulin. Leptin is the signal your body sends to your brain, that you are replete and no need to keep eating. Insulin obviously controls your blood sugar levels and the effects of not doing so, are very well known.

Although the diet starts to address that imbalance, the creator of that plan highly recommended using BioTrust products – Leptiburn (does what is says on the tin) and IC-5 for reducing Insulin resistance. These have greatly boosted the effects as well as encouraging my body to burn fat not sugar.

I had cause to contact the BioTrust Customer Service Team to help track my products to the UK. I remembered reading somewhere, that their service reputation was second to none. A label they truly deserve. My interaction with the BioTrust Forum team was a totally unexpected, but huge bonus, In the past, I have never felt inclined to become a member of a forum, but I count my blessings so I joined this one. Not only is it good to interact with fellow dieters and sufferers, but the genuine and heartfelt advice from the Forum Team, is inspirational, informed and they are totally dedicated to helping their members achieving their health goals.

My commitment to my diet plan is for life, as it is to BioTrust and the forum.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Mar 27, 2014

Outstanding products

By Eric K , Stevens Point, Wisconsin

Bio Trust is a superior company with research and product descriptions to back their products up. A lot of bad reviews on the site are just based on their poor and ineffective opinions, and not about what the products really offer. I love Bio Trust because not just of the awesome taste, but the ingredients and dosages to give a complete nutritional package. I am currently completing the 12 week body transformation, and with the overall knowledge and products available from Bio Trust, I am seeing miraculous results.

I suffered a massive traumatic brain injury, and using Bio Trust information and products will bring unfathomable outcomes to myself, and to others.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Aug 12, 2015

Believe me, it works

By Alexander , Moscow, Russia

As you know, I'm on the other end of the world. But at the same time have no problems with order, payment or delivery, as this write up. 

So listen to the one who used it, I lost 67 pounds. And this is the result of production and support Biotrust. And this would not have happened if I did not feel that they really want to help me. We were united by invisible ties, one purpose to achieve results. And I got it. You're not just a protein bar (or any other) you get a community of like- minded, who know how to help you and are willing to do it for you. Biotrust, it is not for those looking for where tastier. Biotrust for those, who wants to change. They give the best. If I can, and so can you. Good luck to you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jun 12, 2015

Into 2nd week and doing really good

By Olga V , Pearland, TX

I am a retired mother of 3, grandmother of 6 and great grandmother of 3 and in my 60's. I have tried countless weight loss products and services only to fail and feel defeated. I am now following the BioTrust plan. I am using LeptiBurn, IC-5, Omega Krill5X and Low Carb Time-Released Protein Blend. I am into my 2nd week and have lost 4 pounds but what makes me even happier is how my clothes are fitting; I am losing inches as well. I have 2 milkshakes a day and either a good lunch or dinner and I never feel hungry. I know that with this program I will succeed.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Jun 15, 2015

Great service and honest about ingredients

By Timothy , Salt Lake City, Utah

I write this review to provide an honest account of my experiences with BioTrust. I have used almost of their products. I have had great success with every one of the products that I've used. I dropped 20 pounds of fat in 12 weeks as a result of using their products. Four months later, it's still off. My favorite is the low carb vanilla protein powder. I enjoy a protein cookie or a protein bar for snacks throughout the day. Their Leptin product really rocked my fat percentage.

I have interacted with their customer service personnel and they make you feel as though you are the CEO of the company they work for. I realize that some of the products are expensive to some people. However, I look at my health as I do my retirement savings. What I do now, will greatly impact how I live when I retire.

If you sacrifice a bit so you can save for a 401K now, you'll benefit financially when you're older. If you pay a little more now for all-natural ingredients that have been tested and verified to contain what they say they do (unlike some other companies) you'll reap the health benefits later in life. Look up how much operations cost for knee replacements, diabetes complications, heart stents, etc. and perhaps you'll see the cost of healthy foods in a different light. If you're looking for a Dairy Queen shake, a Hershey's candy bar or a frosted sugar cookie, this isn't the company for you. Their similar products are quite tasty to me personally but yet they have no sugar like all of the aforementioned products.

I have tried numerous supplement companies and their products. I've chosen to stick with BioTrust due to their research involved, their honesty and the great training advice I've received on their free forum board. I've also received free shipping, just like they advertise. I give this company two thumbs up! If you don't like a product, they have a full year money back guarantee.

I've even read comments from their head nutrition and exercise coach and CEO on this forum offering to rectify any errors. That's impressive.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted
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