Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Jul 25, 2021

Over-priced

By Greg H., Boston, MA, Verified Reviewer

I did not really have a bad experience with Bombas, but the pricing is not good. I purchased some socks. They are stylish, but pricey. The fit and material do not warrant the price. I suspect the donation is what drives the inflated price. I think the t-shirt pricing is even more pronounced. A Pima cotton t-shirt at Bombas is $40. A very similar (at least equal, potentially superior) Pima cotton t-shirt at a competitor is $32. That is a 25 percent price differential.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Style

Price

Fit

Company Response from Bombas

Jul 31, 2021

Hi Greg,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for taking the time to leave a review - we really appreciate your feedback.

There are a few factors that contribute to the price point of our products, including best-in-class materials, leading manufacturing partners, and extensive research and development during our design process.

That said, you're always covered by our Happiness Guarantee so if you don't think your socks aren't worth every penny, we're happy to help with a return or exchange. Please reach out to us at the following link if you're interested: bit.ly/bombashelp.

We look forward to speaking with you!

Helpful Review? 1 Person Has Voted

Posted on Jun 8, 2021

Don’t believe the hype

By Shane H., Sarasota, FL, Verified Reviewer

These are literally some of the worst socks I’ve ever worn. They are thin, slippery, and cheaply made. The marketing is much better than the sock. Overpriced, over-promised, and under-delivered.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Thin

Slippery

Too tight

Company Response from Bombas

Jun 8, 2021

Hi Shane,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your review, although I'm sorry to hear that your socks didn't live up to your expectations. Here at Bombas, our customers' happiness is our #1 priority, so we'll do everything we can to make this right.

Our 100% Happiness Guarantee covers returns and exchanges so we'd be happy to help with either. Please reach out to us at the following link so one of our agents can help you directly: bit.ly/bombashelp.

We look forward to turning your experience around!

Helpful Review? 1 Person Has Voted

Posted on May 18, 2021

Love them but...

By Allen B., Puyallup, WA, Verified Reviewer

My son bought me eight pairs of socks for Christmas. It is now less than five months later and they are no more. I loved the sox, the comfort, and the fit, but after a few wears, every one of them had a hole in the heel and I had to toss them. If the heels were reinforced, it might be something to buy again. But now, not likely.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfort

Reinforced at the balls of the feet

Fit

Quickly developed holes in the heals

Company Response from Bombas

May 19, 2021

Hi Allen,

My name is Cory and I'm a member of Bombas' Happiness Team.

Thank you for sharing your concern with us though I'm sorry to hear your socks have been having issues. This is not normal for our socks and with our Happiness Guarantee, I'd love to help make this right for you.

For all of our products, we have a Happiness Guarantee that will always cover you for returns or exchanges. Instead of throwing out your socks, please reach out to us and we'd be happy to send over replacement pairs. That said, I'll be following up with you shortly to help get your replacement order started.

I look forward to helping with this so please keep in touch.

Posted on May 14, 2021

Bombas compression socks

By Ted B., Lancaster, PA, Verified Reviewer

Ripped the second time I wore them. Got them as a gift. Wore once, tore the second time I put them on. A lot of money for a poorly made product that wears well.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Ripped

Company Response from Bombas

May 19, 2021

Hi Ted,

Thank you for sharing your feedback though I'm so sorry to hear this happened to your Compression socks. My name is Cory and I'm a member of the Happiness Team at Bombas, and I'm here to help with this.

At Bombas, we have a 100% Happiness Guarantee that will always cover you for returns or exchanges should you have any issues with your socks. Even a hole in your Compression sock is covered by us! That said, I'd love to send you a replacement pair on us.

Please look out for a private message so we can get this process started for you! I look forward to helping.

Helpful Review? 1 Person Has Voted

Posted on Apr 20, 2021

Comfortable at first, but...

By Amanda H., Maryland, Verified Reviewer

I bought a pair at Dick's and they were nice, so I went online and bought 6 more pairs. They are crap. I responded to a review and Bombas offered to replace them. It's been a month and I have still not received the replacements. They are stringy and falling apart after a month. (I wish I could post a pic here.) Not worth the money and the 100% guarantee seems to be a lie. I have socks from Walmart that have lasted much longer.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable at first

Poor quality

Fake guarantee

Company Response from Bombas

Apr 21, 2021

Hi Amanda,

My name is Cory and I'm a member of the Happiness Team here at Bombas.

As always, I thank you so much for sharing your feedback with us as it will only help Bombas continue to improve going forward. Your feedback is so important to us.

With all that being said, this does not sound normal for our socks and we'd love to help with all of your concerns. As you know, we have a Happiness Guarantee that covers you for exchanges and returns. That said, it does look like your replacement order should have been delivered on April 19th but we can definitely help look further into this for you.

Please look out for an e-mail from us shortly for more help. We'll also be able to flag your concerns about our socks for quality assurance. We're here to help, Amanda.

Helpful Review? 1 Person Has Voted

Posted on Jan 16, 2021

Update

By Andrew C., Windsor, Ontario, Canada, Verified Reviewer

Bombas has resolved my issues.

Thank you.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Charity work

Customer service

Helpful Review? 2 People Have Voted

Posted on Jan 6, 2021

Holes in heels and inconsistent fit

By S C., California, Verified Reviewer

Their Merino Wool calf socks had the highest wool content I could find so I purchased a 4-pack of Women's Originals calf socks in February 2020. The calf part kept sliding down so I requested replacements a month later.

I requested replacements only this time with 2 of the pairs being the solid colors as I thought it was a factory defect with Originals. The solids fit looser (even being the same size) and the calf portion slid down more. In 6-10 wears, every pair either got a heel hole or the wool in the heel/ankle fell out in tufts leaving only the nylon thread mesh.

I'm waiting for their stock to replenish as they're out of stock on most wool colors in my size so that they can send me yet another replacement set. I've resorted to sewing the holes closed for now.

As long as Bombas will replace them, I guess I'll have to keep asking for new pairs until I get my money's worth as it seems their quality control at the factories need work.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

High wool content

Price for multi-packs

Donating socks

Very short lifespan

Quality/fit inconsistent

Company Response from Bombas

Jan 7, 2021

Hi there,

My name is Cory and I'm a member of the Happiness Team here at Bombas. I appreciate you reaching out to share your experience with us though I'm sorry to hear it hasn't been the best.

Our product was thoroughly researched and developed over two years, and with our Stay-Up Technology, you definitely should not be having socks slide down your legs. I'm so sorry to hear this has happened, this isn't usual for our socks and we're definitely going to do our best to make this right for you. Rest assured, we'll share this feedback with our sock design team to look into for quality assurance purposes.

That being said, as you've mentioned, you're always covered under our Happiness Guarantee for exchanges or returns as you need. Please keep in touch with our Happiness Team here for updates on when the styles you'd like to try are back in stock: http://bit.ly/bombashelp

Bombas has your back and will support you however we can. In the meantime, I thank you again for reaching out and please let me know if you have any other questions or concerns. We're all here to help.

Helpful Review? 2 People Have Voted

Posted on Jan 2, 2021

Love my Bombas

By Suzie N., Delaware, Verified Reviewer

I used to wear my socks inside out as the seams cut across my toes and with Bombas I can wear socks regularly and they keep my feet comfortable and they don't slip all day long.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No seams to feel

Comfort

Colors

On vacation, they took a while to dry hanging out

Posted on Nov 23, 2020

Not worth the money

By Matt I., Columbia, MO, Verified Reviewer

The socks are as comfortable as advertised. However, like so many other reviews, ALL of my socks quickly developed holes in the heels. Every single pair, in the exact same place! Yes, Bombas will replace them, but it's a pain to constantly have to request and wait for replacements. I don't think it's too much to ask that socks last more than a few months. Especially when they cost as much as Bombas.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable

Good fit

Durability

Company Response from Bombas

Nov 24, 2020

Hi Matt,

My name is Cory and I'm a member of the Happiness Team here at Bombas.

Thank you for sharing your feedback with us though we're so sorry to hear that this has happened. This is the opposite of the experience we would want you to have with Bombas so again, we cannot apologize enough. Since this is not normal for our socks, we'd love to help out with replacement pairs under our Happiness Guarantee.

Not only do we stand by our products but we also stand by you, our customer, and would love to help turn this around. Please reach out to the Happiness Team here: http://bit.ly/bombashelp

We look forward to hearing from you soon, Matt. Thank you for your feedback, support, and patience.

Helpful Review? 3 People Have Voted

Posted on Nov 6, 2020

Great socks!

By Donna K., Kentucky, Verified Reviewer

Bought some for Christmas last year for gifts and myself. Absolutely love them. I have worn them a lot and they still look like they did when I bought them. I got tired of buying cheap socks that would fall down on my heel. Love them.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Did not fall down back of my heel

Hold up well after washing

Price, but worth it, plus they donate a pair

Posted on Oct 31, 2020

Comfortable but wear out very quickly

By Ron W., Palo Alto, CA, Verified Reviewer

Have purchased several pair of Men's Ribbed Over the Calf Dress Socks. They are very comfortable but quickly develop holes in either the toe or heel. Bombas replaces the defective socks quickly, but it is becoming a nuisance to have to do request replacements. I have many pairs of Gold Toe Men's Over the Calf Socks that last for many years without wearing out. They are much less expensive and equally comfortable. Bombas has excellent customer service, but its products that I have purchased are not worth the money.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable socks

Excellent customer service

Poor quality, socks wear out much too quickly

Expensive considering the poor quality

Company Response from Bombas

Nov 2, 2020

Hi Ron,

My name is Emily and I'm a member of the Happiness Team here at Bombas.

Thank you for taking the time to leave us this feedback, although I'm very sorry to hear that you've experienced holes in your Bombas replacements. Quality is a top priority for us and we take these issues seriously. It sounds like you may these holes may be coming from a defect, in which case we would take a thorough look and discuss with our manufacturing partners to see what could have gone wrong.

We stand by our 100% Happiness Guarantee no matter what, so we would be very happy to send you another set of replacements in the style of your choice and make things right. Please feel free to connect with our Happiness Team at hello@bombas.com so that we can resolve this issue as soon as possible.

We look forward to hearing from you and look forward to serving you better in the future.

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